The techs were professional and honest. I needed someone to verify mounting job, and they did so…read morequickly.

Did great work at a reasonable price! Scheduling was easy, and they were able to do it a few days…read moreafter asked for a quote.

I wanted to update on this because I had gotten my adt system back up and running a while back and…read morewas having a discussion with them about legality when it came to cancellation. When in discussion about cancellation, RED Safety tried to tell me it was illegal to call and cancel over the phone. No. It's not. So.. they also lie about that to try and keep with their whole predatory fake contract practice of charging people beyond contract date. Just avoid them at all costs. Go with ADT. better customer service, better equipment, they actually monitor your system and call you when it goes off AND they can cancel when you call.

I've sent them cancellation paperwork 3 times now and have been continuously charged since I moved…read morein SEPTEMBER. This is after being a loyal customer for almost 5 years.

I just helped my parents upgrade their alarm system with Froula, who installed the original decades…read moreago when they first bought the house. We wanted security cameras, motion detectors, heat sensors, and exterior door/window sensors. I feel great about it! My expectations were surpassed every step of the way. They were incredibly kind and professional while we all juggled uncertain Covid schedules. The technicians just came this week, and were absurdly professional and capable. They knew every last random detail about houses like ours, did impeccable handiwork, and were fabulous communicators. On top of that, they wore masks every second they were inside the house without even mentioning it. Their after hours emergency house calls *are* expensive (which they very clearly explained!) I imagine some of the negative reviews here didn't realize that. Really great guys all round, and I recommend them highly.

I am writing to express my deep gratitude to Froula Alarms, and to Jaspyr in particular, for…read moreresponding last week to an off-hours call from me. It may not seem like an emergency to the average person, but it was for me because I was concerned that I could not get my alarm to set as I was leaving in the evening, and my shop is full of expensive Christmas merchandise at the moment. I called Froula, and Jaspyr was the technician on call. He was extremely polite and helpful, guiding me through checking various pieces of equipment in the shop and saving me the money a tech visit would have cost me. We figured out together, while he stayed extremely calm, that a battery was burned out. I went to to a grocery store to buy a new one, even calling him from that store to make sure I was buying the right battery. Then I called him from a ladder in my shop, and he explained exactly how to replace the battery and reset the alarm. I am SO GRATEFUL for this assistance, and for Jaspyr's calm and reassuring manner. Shopkeepers live in terror that we will be burglarized, and a properly set alarm, maintained by a company that cares, staffed by experienced and kind technicians, is essential to running a bricks and mortar shop. Jaspyr understands all that, and I am very appreciative of his assistance, which took about two hours from start to finish. He stayed with me, answered his phone about four times, and answered all my questions! He's a keeper, Froula!

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

Customer service in store has no care in the world. If when the customer has not treated properly…read moreordering services over phone. They really back up they're phone counterparts by trying tok help them rob you. The xfinity of today are a disappointment. A line of bad Used Car salesmen waiting for they're time at your wallet. The lady that helped me customer service was just as bad as her unblended weave edges on the horrible choice wig.

Worst customer service from one male individual! The greeter…read moreI dealt with has ZERO people skills. Very rude and I was not the only person who recognized it. This has prompted me to look for a different provider.

Very expensive service charges. I called in for a request to…read morerekey my doors in hopes to avoid replacing the whole knobs. Quoted $65 per door to rekey. $79 flat service call fee. You will save more money going to Lowe's to replace the knobs.

How did my garage door end up so mangled you might ask?…read more Well, since you asked, I posted a chair on FreeCycle. Ok. A woman came to pick it up. Ok. This is when it gets interesting... She gunned her car backwards up my driveway-- with the hatchdoor open. Yep. The open hatch caught on my open garage door and ripped it off the track. (Her car didn't fare much better.) Enter George from Sevan Locks & Doors. George answers his phone! We made an appt to have the door fixed the next day. Boris came out and fixed it! Reasonable fee and excellent work. Thank you George & Boris. I found Sevan locks & doors on the BBB website. They were the only company in this area to have an A+ rating with no complaints. They are also a member of BBB which was even more reassuring. I wish there was a BBB for FreeCycle customers...

Russ responds to my queries immediately and is available to talk on the phone anytime I've reached…read moreout to him. He's very patient and answers my questions thoroughly. I'd highly recommend Blockwatch Alarm.

Is Blockwatch still operating? It has been impossible to reach them. The "google assistant "…read moreautomatically hangs up my calls. Same with trying to log in on the app. I'm trying to get an alarm problem resolved and no answer from them

Had them out to terminate raw Cat6 cables and activate lines run by my homebuilder -- friendly…read moreservice & excellent work across the board. What stood out: - Went beyond the ask -- proactively replaced non-functional builder-installed receptacles - Saved me money -- skipped non-essential parts my AI assistant had recommended - Added real value -- advised on ISP setup and wireless mesh configuration Couldn't recommend them more highly!​​​​​​​​​​​​​​​​

Mark and others from Lluminet were absolutely a pleasure to work with, starting with initial…read moreproject inquiry over email/phone to getting the quote to the day of job. Great communication, the price was fair and the workmanship is solid. They ran cat6 cabling in our three story house, setup new access points, ensured we have good wired and wireless connectivity based on our needs.