Mike did an amazing job installing our TV above our corner fireplace…read more When I reached out, he was quick to respond and it was easy to get our appointment set. The entire process took maybe 30 minutes. As he worked, Mike took care to make sure I was on the same page about the exact positioning options and the angle. His initial quote was right on the money. Couldn't be happier with the value and service. If we move again, I am calling Mike.

If fastinstall wasn't already the name of the business I'd have suggested a rename. Mike knows what…read morehe's doing and made quick work of our install. Very satisfied.

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Very responsive and got the job done easily and perfectly! Would highly recommend Wayne.read more

Wayne is awesome. He has helped me with several projects and they have all come out absolutely…read moreperfect. He's extremely meticulous, thoughtful and is extremely interesting to talk to. Everything from the import export business, to Japanese pop culture, farming, gardening, 80s metal. Wayne is the best. I'm almost hesitant to write the review because once you have a "guy" once everyone else finds out you no longer have a guy.

Patrick was courteous, knowledgeable, and punctual. Affordable option for tech needs. I had no idea…read morethis service existed. I'd absolutely use HelloTech again!

I called twice and got automated responses, no one to speak to or schedule an appointment. No…read moreoption to leave a message. What a waste. After reading recent reviews, I can understand why this business may not be around for long. Poor customer service.

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

The customer service from these guys are great!…read more Although I ended up not needing a visit from them as they were able to guide me through the problem over the phone and even looked in their records to see if the previous home owner had purchased the ceiling speakers from them. They pointed me in the right direction and off I went! Any future installs will be from them. I live in Longview and they will commute down here!

These guys are great! Over the years I have had three distinct interactions with the fellows at…read moreDesco in Olympia. Two involved television /speakers installations. The techs sent to our home were organized and efficient as well as being highly knowledgeable and professional. My last interaction with Desco was several days ago. I was calling Desco to sort out a technical issue which was beyond my expertise. I was fortunate that Dick Tappenden answered the phone. In a matter of minutes Dick was able to sort out the issue (sight unseen!) thereby restoring the audio and video connections to the large screen Sony television we had purchased from Desco several years earlier. I highly recommend Desco for your A/V needs.

HelloTech is the absolutely worse service provider. Here are the facts of my unfortunate experience…read morewith Devon of HelloTech. Project: wall hang two (2) large screen TV's with hardware provided. Hello Tech representative: Devon Events: * 10:00 am Devon arrived on time. * Devon word only a mask; no booties on his shoes. The result? Mud and dirt tracked into our home. * Devon wore no gloves to protect the screens on the tv's. The result: finger prints on the screens. * Devon's tools: a home set of drill bits and driver ... all available for about $60 from Home Depot. * Devon had no vacuum cleaner. * Devon did not deploy any sheet or covering to keep wood and sheet rock dust from the floor. The result? From drilling, wood dust and sheet rock dust was dumped on our floor. * After Devon left, I had to vacuum the mess he left. * Devon was unable to drill holes in sufficient depth to accommodate the screws to mount the tv wall bracket. * Devon asked me to purchase 4 mounting screws in shorter lengths. * For the second TV, Devon was unable to drill holes in sufficient length to accommodate the 4 mounting screws for the wall bracket. * Lacking the needed tools, Devon asked me to purchase a bit extender. * Devon was unable to complete the project because he was not prepared with the proper tools. * We discussed the options and mutually agreed that Devon would return at 10:00 am the next day and I would purchase the tools Devon needed. * At 10:00 am the next day, Devon was a no show. Devon never called. * At 10:30 I called HelloTech and learned that Devon had cancelled the project and I would have to reschedule the project. * I rescheduled the project for 4:00 pm and was told that Matt would be the HelloTech service person. * At approximately 12:00 pm I received a text message asking for photos of the project. * At approximately 12:10 I received a text message offering me several alternative dates and times for the service. * I asked why I was told Matt would arrive at 4:00 pm yet I was now being told Matt would not perform the service and I would have to reschedule the service. * I replied that I would not reschedule the service. In Summary: Devon was totally unprepared for the task. He lacked the tools, courtesy needed to provide the service (vacuum, booties, etc.), he asked me, the customer, to purchase the needed tools and, he cancelled the project without consulting, notifying me or receiving my approval. HelloTech scheduled Matt to perform the service but within 10 minutes told me I would have to reschedule the service ... no explanation as to why. If Devon is the face of HelloTech, HelloTech has a very, very serious problem.

I was having trouble with my new circle door bell so I found this website and scheduled to have…read moresomeone come out for $99 to help me. The day before they were scheduled to come they canceled online through email....When I called they rescheduled me but then canceled again the day before. I didn't reschedule this time because I figured out my problem after a bunch of google searches. The following month I was billed $15 for a HelloTech membership so I went online, logged in, and canceled the membership. I got a cancellation confirmation email. Then the next month I was billed another $15 for a HelloTech membership. I thought maybe I'd done something wrong online so I called and canceled my membership. They told me it hadn't been canceled but that they would cancel it and assured me now it was canceled. The following month I was billed and called again with them saying sorry we will cancel and that went on for another month before I called and asked for a refund. They apologized and told me they would cancel it and refund me all the times I'd been billed. I was not refunded and the following month I was charged another $15 for the HelloTech membership! I called my bank and canceled my debit card! - Just runaway from this place....

Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

Update - came back after the first great experience to investigate a power filter. I've not had…read moregreat luck with power conditioners - they are expensive and don't seem to do much. If anything, they've limited sound quality. Seattle HiFi recommended the Niagara 1200, and phoned me when one became available. I was open to looking at the more expensive versions but was persuaded that I really just needed the basic 1200 model. With low expectations, I plugged my gear in. Wow. Immediately heard improvements. Cleaner top end, more detail, better bass definition, and less ear fatigue when listening to digital gear. Color me highly impressed again.

Matt, Cavin, and Brad provided me with the best service and care ever. The appointment window tint…read moremakes my truck look new. The subwoofer install was perfect and corrected issues found in work from other installers that makes it perfect for my ear. Highly recommended.

These guys get 5 stars from me. I went to another place to check out upgrading my husband's sound…read moresystem for his car for Xmas. Glad someone suggested them, Brad made it easy for me. He suggested what I could do, provided two estimates, didn't try and sell me more than I needed, and quoted what I thought to be a decent price. We got a date set easy for the installation and the service so far has been great. We look forward to bringing them future business. Thanks Brad!

The SMART PNW team goes above and beyond to provide excellent service. From the decision-making…read moreprocess, to the installation, to after-install care, they have been attentive, friendly, and proficient. In addition to supporting a local business, you will be getting the best possible care when you choose their services. Highly recommend!!

Scheduled a home consultation. Received both email and text notifications. They never showed up and…read morenever followed up with any communication.