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    Smart PNW

    5.0 (24 reviews)
    Closed 10:00 am - 6:00 pm
    Updated a few days ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Smart PNW

    Curtain or drape installation

    Valance or cornice installation

    Component automation

    4 More Services

    Home system automation

    Window treatment installation or replacement

    Motorize existing window treatment

    Window treatment removal

    Smart PNW Photos

    Recommended Reviews - Smart PNW

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    Reviews With Photos

    Sydney S.

    James was awesome from the get-go. We had already had some pretty terrible customer service from another local blind company, and although the price was affordable we looked elsewhere. James was communicative from the get-go, made time to come over in the evening for an estimate and worked with us to get a price point that felt fair for the quality we got. He sent weekly emails updating us on the progress of our blinds and as soon as they came in, he worked hard to have his install crew in and our the next day within an hour! His crew worked quickly, respectfully and did a great job. Thanks, James and the crew at Smart PNW!

    Powder room complete remodel.

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    6 months ago

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    James R.

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    1 year ago

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    James R.

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    4 years ago

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    Lori V.

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    4 years ago

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    James R.

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    3 years ago

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    James R.

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    5 years ago

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    James R.

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    6 years ago

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    James R.

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    4 years ago

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    Lori V.

    Thanks for the review, Pamela! It was great to work with you!

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    5 years ago

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    5 years ago

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    James R.

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    5 years ago

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    5 years ago

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    Lori V.

    Thanks for your review Aswin! It was great to work with you.

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    5 years ago

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    Lori V.

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    4 years ago

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    4 years ago

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    James R.

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    3 years ago

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    4 years ago

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    Lori V.

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    5 years ago

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    5 years ago

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    James R.

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    5 years ago

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    Lori V.

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    5 years ago

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    Ask the Community - Smart PNW

    Do you measure and install outdoor shades? We need a 23' shade for our west facing deck.?

    We do not currently offer exterior shades.

    Don’t See Your Question? Ask Away!

    Review Highlights - Smart PNW

    James took my call on a Friday early evening and was able to get Lori out for a consult within a few days.

    Mentioned in 12 reviews

    Read more highlights

    Budget Blinds of Gig Harbor / North Tacoma

    Budget Blinds of Gig Harbor / North Tacoma

    (22 reviews)

    Company came under new ownership affecting Franchises servicing Gig Harbor, N. Tacoma, Bonney Lake,…read moreLacey, Puyallup, Olympia, Maple Valley, Covington, Kent. Now fully reliant on automated replies. Budget Blinds was no longer able to meet this long term, repeat client most basic customer service expectations (call center took 30 minutes placed on multiple holds to schedule appointment. 28 text messages vs returning a single phone call). Volume rather than customer satisfaction, retention/referrals seems to be the current business plan.

    We contacted Budget Blinds primarily because we could use our Wells Fargo home project card. We had…read moreRich out to measure our very large western windows and sliding glass door with the idea of purchasing plantation blinds for them. After meeting Rich and speaking with him about our plans we were pretty confident that we had made the right choice in vendors. When Rich came back out with Bill Peach to take final measurements (measure twice, cut once) and confirm the order details we were sure that we were working with the right vendor for our project. The only downside: Because of worldwide supply chain issues and shipping delays it was probably going to take four months for the blinds to be made and shipped for installation. Bill was very upfront about these potential issues and we appreciate that. Good news! They came much earlier. The install team showed up right on time, finished early, and made sure that we understood how everything worked. Bill and Rich were back I touch to make sure we were happy with the install before looking to settle the balance. Our experience with Budget Blinds was great and I recommend using them.

    Liberty Glass Blinds & Shades Inc - Kitchen pop out window

    Liberty Glass Blinds & Shades Inc

    (20 reviews)

    Liberty (Ed and Tara) was very responsive to my request as well as following up. I had two windows…read morethat needed to be repaired. The outer pane on both windows were broken by a pellet/bb gun on the street side of my house. Received estimates from a few vendors. Liberty had the best price. I also ended up getting faux wood blinds installed as well. Installer was professional and removed the broken glass and installed the new glass. The new glass seemed to be of higher quality than the original glass and it looked great. Blinds looked great as well. Will look them up again if the need arises!

    I would rate higher if I could. I started the process in July and was told upfront that it would 3…read moremonths. And indeed it did. Ed was fantastic, letting me know every step of the way, the communication was impeccable. I waited 6 months to review just to check the wear and tear. I had a couple of tricky windows that he came to triple check before ordering anything. He really went above and beyond to save me money when choosing the shutters. I'm so very pleased! They even replaced 2 windows when they were there too. The installers were great also. My 3 cats popped the bedroom door open and got loose in the house; they made sure to be mindful and close the front door every time. Highly recommend Liberty glass and blinds. Oh, shout out to Tara (I think) she always answered the phone promptly and always is helpful with my questions :)

    Smart PNW - homeautomation - Updated May 2026

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