Jet City Blinds is easy to work with. The introduction phone call and appointment scheduling was…read moreclear and quick. Our designer/consultant, Mae, was easy to work with; she explained our choices of blind placement in/on window frame, color, operation of blinds. Communication about our order's progress through manufacturing was just right. I felt looked after; my order was important to Jet City Blinds. Installation was a breeze. Our installer, Jeff, was pleasant and efficient. I felt my job was the most important task he had that day. Five Stars - * * * * *

From the sales person to installation, everything was pleasant, professional and quick. I love my…read morenew blinds.

We didn't end up buying from this store but wanted to acknowledge the great service. They have top…read moreof the line products (Hunter Douglas window coverings). The storeroom is a nice place to shop, conveniently located in Proctor with ample free street parking in the area. We got a consultation in our home so that we could see the products in our space. The quote was given right away. The salesmen was very helpful and told us that the Hunter Douglas line is a lifetime type of purchase and therefore pricier than other options. Ultimately we chose a less expensive option but I think this store is worth a look, especially if you want something less common or have a more complicated situation.

These might be the most honest company I've ever hired. They did aerobarrier on my addition, and…read moreblower door testing for me. They had a few issues with the process, but what blew me away was that every time I found a problem the owner immediately wrote me a check to cover the damage with no hesitation. Overall though it is a good product, it did a great job of sealing around all of the top and bottom plates, and I'm sure a bunch of other places I can't see. The aerobarrier got me down to 1.2 ach50, which surpassed my target. Their main guy was out of town, so they sent a less experienced tech. They ended up not taping off all of the plumbing penetrations, so we ended up getting sealant stuck in the dryer vent, b-vent, and a few other places. They either sent someone immediately to clean it up, or paid to replace the item when cleaning wasn't possible. They gave me an extra refund for the trouble. I wished I had the more experienced tech for the blower door, as this guy missed several things that would have improved the score. There was a window which was ajar, some plumbing penetrations which weren't taped off, and the HVAC duct work to the original house (which was square footage excluded from the test) needed to be taped off but wasn't. He also didn't know how to do a duct leakage test to the exterior (running duct leakage during blower door essentially). But I can't complain too much, as I still received a score which exceeded my expectations.

I found Window-ology on Yelp and was very impressed with the entire experience, from getting an…read moreestimate to having the work installed. They provided a combination of cellular top down/bottom up coverings, roller shades, a blackout roller shade option, and motorization for my home. I did reach out to several other companies for estimates, and there are a few reasons why I chose Window-ology over the others. 1. Pricing is VERY reasonable. While Window-ology was not the least expensive option, it was lower than the overall average price. The pricing to go with Hunter Douglas branded treatments with motorization was very comparable to lower quality brands without motorization. 2. Unlike other companies, Window-ology is a Hunter Douglas service center. This means that they do repairs in-house, even from other companies. This gave me confidence that they knew the Hunter Douglas brand and how to work with the equipment. 3. They provide a comprehensive warranty, so if I have any issues with the window coverings, I can call them. They will come to me, uninstall window treatments, and handle the repairs. Other companies may offer what you think is a comprehensive warranty like this, even saying, "We will replace or repair at no cost to you." However, if you ask to read their product warranty, you'll see what's not covered is shipping charges, cost of removal, and reinstallation. I found this misleading with other vendors and appreciate how upfront Window-ology is about their outstanding service and coverage. 4. For my particular needs, I wanted to have motorization for a top down/bottom up covering. Some other brands do not offer this capability. I also have a rather large window that other companies could not cover with a single roller shade (they would need to break that window up into two roller shades). I appreciated that Window-ology could cover it all with one piece of fabric. It was very straight forward to get an estimate scheduled. Pamela came by to share fabrics while she quickly measured. I received the quote with options I had requested to see pricing differences between brands and with/without motorization. When I called the owner, Hal, with questions, he was very helpful in explaining everything. Once I had my options picked out, Pamela even came by one last time per my request to review the final options we had selected (she picked a couple on my behalf based on adding motorization). Her selections were spot on and perfect. James came to install everything, and I was blown away with how quickly he got all the window treatments up. He showed up on time within the 30 minute time slot arrival window. It probably took about two hours for him to install 27 window coverings! He did a fantastic job and then walked me through how to use them, maintenance, and setting up the app for the motorized windows. I HIGHLY recommend picking Window-ology for your window covering needs. The experience was incredible, product high quality, and service phenomenal.

Hal installed my blinds 12 years ago, the blinds still hold nicely. Even after so many years, Hal…read morestill has all the measurements. When there were minor issues comming up lately, he quickly help resolve it. He is definitely the best!

W/onderful service. Excellent product. I'm so happy I found these folks. I totally recommend.read more

We contacted Mark after receiving two other offers from larger vendors in the area only to feel…read moresuper defeated at their huge prices. Mark was confident that he could give us the same quality of product at a significantly lower price and he was absolutely correct. He came to measure our second story windows and was incredibly friendly and really pleasant to meet. We didn't even think twice of choosing to work with Mark. He came back to do the installation when he received our shade and was super quick and did a great job. We will be coming back to Mark to finish off ordering and installing the rest of the shades for our home. He was the very best choice we could have made and are extremely happy!

Great working with insight glass for the few repairs we needed on our windows. Responsive,…read moreprofessional and easy to deal with.

I had seal blow out on one of our windows during our last wind storm. I called several window…read morecompanies in the area and left messages, most didn't bother to call back. The ones that did answer wanted a deposit just to come out and look at the damage. Insight glass answered my phone call and the owner came out to our home a few days later. They were very professional and courteous. He was honest enough to recommend going through the window manufacturer to file a warranty claim rather than spend over a thousand dollars on the repair. I truly appreciated their professional responsiveness and honesty, and when I need windows in the future I will be sure to give them a call first. Yes, I would recommend them to friends and family.

Do ur self a favor stay away from this company, worst ever. I mean Andrew and Bill are a good…read morepeople but their contractor is the worst. I can't stress it enough stay away from this company unless you can find ur own staller. Can't even install the molding right, I mean I respect the installer his pretty up in the age but man I wish I never met these company. If I can give them negative 5 stars I will. Now I have to hire another people to fix there half fast job. Oh I just found out that the cabinet shelves won't go in anymore because he did not plan it right so the microwave has to go out again or cut the shelves in half. Unbelievable, and the installer just left leaving all his trash in my garage. I was trying to tell him what he can do to fix the problem but just ignored me. I had to go to the gym and box to let me frustrations out. YEAH THAT BAD.

This is one of those companies you quickly recommend to friends! It's a family owned business and…read morewe received personal attention. Andrew and Bill are fantastic. They helped us design the right cabinet solution for our kitchen remodel. They're professional, easy to communicate with, flexible, and worked hard to understand what we wanted. They take a tremendous amount of pride in their work and NEVER cut corners. We were really impressed with the attention to detail during the install, and couldn't be more pleased with our cabinets! Excellent value for price. Highly recommended!

Two months ago we ordered blinds, and we still have yet to have fully functioning blinds in our new…read morehome. We waited a month for them to be manufactured, then a week to get on the schedule. When the installer came, two of the blinds had manufacturing defects, so new blinds and parts had to be ordered and the installer had to return. On the second attempt, one of the blinds is still defective. Thus, another round of ordering a new blind and getting the installer back. This is NOT what you expect when you pay a premium for custom blinds. The service has been great, but the quality of the blinds is questionable. I'm just hoping we don't have further issues if we ever get all the blinds installed and working.

We've had the blinds on our new window for a few months now, so I feel safe writing this review…read more This review covers Part 1 in the shop, and Part 2 at our house. After making the excursion out to Bainbridge, we walked inside, and as my wife laid out the gameplan to the salesperson, I set about messing with every blind and curtain in the showroom. I received The Look, but the salesperson laughed and started to demonstrate each of the blinds. We examined each blind, trying to imagine it in the new window, making sure nothing would obstruct our view. After an hour of operating, we weren't entirely sure, so we decided to schedule a home visit. Michelle came by with samples, swatches, and a demo of a blind style she was recommending. Being able to see it in action and check the colors against ours helped us choose the right one. She was incredibly helpful during the process. Eagle Harbor is pricy, but it's quality and customer service speak for themselves.

Long story, but suffice it to say that this company is highly incompetent and their customer…read moreservice is atrocious. We moved on after having been told over the course of several days of hunting down an estimate, that it would be in my e mail the next day, and the next and the next... Never happened. Then when the estimate finally came in, thanks to my relentless pursuit based on principle alone, it was close to $1,000 more than another bid we got. Needless to say we did not use Sound Glass. Stay clear and read the other one star reviews. People don't take the time to make up bad reviews for no reason, but good reviews are made up all the time from owners, family and friends. Buyer beware.

We had sliding doors installed by Sound Glass. I want to compliment all of their craftspeople who…read morecame to do the work. Everyone did such meticulous work. We are very happy with the result.