I called twice and got automated responses, no one to speak to or schedule an appointment. No…read moreoption to leave a message. What a waste. After reading recent reviews, I can understand why this business may not be around for long. Poor customer service.

Booked Hello Tech online to come mount a 65" TV for me. I wanted to get rid of my TV stand and just…read morehave it on the wall. It was expensive, but I paid for the convenience and ease of booking. Their rep came out. He was courteous and although a little jittery, knew what he was doing (hence the 2 stars/the job *did* get done). However I ended up paying $90 extra for - I'm not sure what? ..He said he didn't have a long enough cord to connect behind the wall, but my outlets aren't that far away? They're literally on the same wall - how long is the cord they bring? 3 feet? And then they charge extra for the service that I already chose/paid for. A plate is like $2. Another vent - I was home alone and there was no way this one guy could lift a TV and mount/dismount it. I had to use all of my *one* muscle and hold it while he worked on the wall. I literally broke a sweat. I mean... what if I had been clumsy and dropped it? What if I was pregnant and couldn't risk it? Shouldn't they send 2 guys out? Otherwise why not pay ME a portion of that job? I tried to email and get the $90 portion refunded, but nope. That's bad customer service. So: I do NOT recommend paying $450+ to get a TV mounted from Hello Tech.

I care about the quality of work and fair pricing. They delivered both. Jason and his team did an…read moreexcellent job mounting a 75" tv on the wall and running the cables inside for a clean look. Very professional and knowledgeable with their work.

From the owner: All-in-one residential provider of Audio/Visual products (home theater, outdoor cinema, audio…read moreinstallations in home or garden), Security Systems, Smart Home Technology. We make every customer feel like they're our only customer. Email us for home installation quotes today!

Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

Update - came back after the first great experience to investigate a power filter. I've not had…read moregreat luck with power conditioners - they are expensive and don't seem to do much. If anything, they've limited sound quality. Seattle HiFi recommended the Niagara 1200, and phoned me when one became available. I was open to looking at the more expensive versions but was persuaded that I really just needed the basic 1200 model. With low expectations, I plugged my gear in. Wow. Immediately heard improvements. Cleaner top end, more detail, better bass definition, and less ear fatigue when listening to digital gear. Color me highly impressed again.

If I could give zero starts I would. My husband and I have reached out to theater one 5x within the…read morelast 2 weeks and have not received one call back! Not sure how you run a business with like this. Don't wait your time trying to call them.

These guys are awesome. We had them do audio and video as part of an extensive remodel. Jeff is…read moreknowledgeable, easy to work with, responsive and respectful of your budget. We also appreciated the fact that they continue to support their products, even as the inevitable technology issues arise.

Unresponsive to my call and Yelp message inquiring about speaker installation. Is this business…read moreeven open anymore?

These guys were absolutely awesome. We were in the process of baby proofing our house and needed…read moreour flat screen mounted and a ceiling fan installed in the nursery. They were very professional--arrived on time for both projects, wore booties over their shoes (which I appreciated because of our crawling baby), and did not go over the time they quoted. In between projects, they also mounted a large, floor-to-ceiling mirror in our master bedroom and hid/mounted some wiring from the baby monitor in the nursery. They were extremely efficient and accommodating. They scheduled the nursery fan installation at 7:30 am instead of 8:00 to finish before the baby's 9:00 nap. I would definitely call these people again for any future projects!

Would highly recommend their TV mounting service, very professional, timely at an extremely…read morereasonable price. We also appreciate that they took the time to explain how the mechanism works and the adjustment period to get used to it considering we got a huge 77" tv installed using a fireplace mount which we are not super used to.

Tim and crew were very responsive, friendly and professional. They stood by their quote, even…read morethough our project took a little longer. They did a fantastic job and will be keeping them on my list as a "go-to" resource for services!

I had an issue with my Coax cable not working, but they fixed that no problem. Not only that, they…read moreactually went the extra step in fixing my ethernet port that wasn't working in my room on the fly. Excellent service and I can't recommend them more.

Stay as far away as you can from HelloTech! They total scam you into unbreakable contract. The…read morepeople they send to your house are in on it. I immediately filed a complaint and by the time they got back to me it was past the 30 cancel policy. I've tired numerous times to connect with them and all I get is the run around! I hate to sounds stupid but HelloTech just plan old sucks!!!! STAY AWAY!!!!!! The tech asked for a towl to clean with but as you see he did nothing with it he asked me to! There were 2 bolts left in the old mount and he asked me if he could remove them and I said ok then he changed me another 150 bucks but didn't tell me it until I received the bill after he left! I could go on and on but I strongly advise stay away no customer service nor do they care. When i complained about the installer they said thank you for letting us know but offered nothing!!!!