Yesterday my local access account with Rainier Connect went down; all I got was a 404 page with a…read moredog on it. I called Rainier Connect and after a couple of minutes talking with a technician he said since my wireless company was Century Link he couldn't help me and to call another number. I simply thought it was another department within Rainier Connect; wrong. It turned out to be Whisler Communications. Shane answered the phone and after I explained my problem; even though I am not a customer, he took over my computer and fixed the problem. Shane was professional, courteous, friendly, and in 10 minutes I was back up and running. I live in Scottsdale, AZ and will probably never use his company, but I would highly recommend his services to anybody who lives in his operating area. He picked up the phone, no transfers to somebody else and solved my issue. Thank you Shane for a job well done. Bob gooding@localaccess.com

From the owner: Whisler Communications is a family owned and operated business located in the Mottman Industrial…read morePark in Olympia, Washington. We have been a wireless leader in Southwest Washington since 1959 providing sales and services of wireless communication systems. We currently provide a range of products and services from simplex 2 way radio, to large scale trunked systems, and now a partnership with Air Access Inc. providing wireless broadband internet to areas unable to access highspeed ground lines. Authorized Kenwood dealer.

Xfinity has owed me a refund for months now still have not received it! All they do is give me the…read morerun around. All the keep saying is "this will be your last phone call because we will fix it for you today!" Bullcrap! I also loved it when you talk to an east Indian and his name is David, come on now really!

You cannot talk to a human, everything is computer generated voice and it cannot answer any…read morequestions it has not been programmed to respond to. I needed to activate my new modem and it wanted to send me a text Smith a link, I have a flip phone . It could not send me the link and could not have done anything with the link if my phone could have received it. The business card that the xfinity office in Olympia has no numbers where you can talk to a human to explain this problem and get it resolved. The new modem I just pked up is therefore useless to me.

Wish I could give negative stars, worst Verizon store in Olympia. and it's a corporate store…read more after 3 failed visits over 2 weeks, and no solutions, I went to the TCC authorized Verizon retailer in Olympia (a few miles away), and Taylor M had it figured out in 15 minutes, transferred everything and had me on the road in an hour or so. Expert customer service that a Verizon corporate store needs to figure out how to emulate.

So, I just wanted to come back on here and note that after leaving my initial evaluation of this…read moreVerizon and how they mistreat their customers, you can all read Verizon's response here, a very sincere sounding and apologetic reply saying it would be looked into and blah blah blah...all the usual promises. Since there is no way to reply to the stores reply, I'd like to share that no one ever followed up or called back or did anything to alleviate the damage they did, just as I suspected, they would ignore it as they have every other attempt I've ever made to resolve something with them. It's just empty words and more of the same poor and unexplainable lack of service or care of any genuine nature. I made the right decision by leaving Verizon, clearly. pretending to be concerned for someone's troubles that you admittedly caused,when in reality you just wanted people to read what sounded good and seemed sincere. Man, that is beyond pathetic.

Went in today to get help as to why I was not getting internet while on the road. Thankful for…read moreBrandon Collins as after being there 30 plus minutes he was able to get it working!! I am so grateful to help for his expertise all around pleasant attitude and a determination to get it working for me again!! Thank you and big shout out to Brandon boss!! He was great!!

They neglect to acknowledge your presence, ignore your trying to ask a question, and continue to…read morepretend to work on something in the back. Been here twice, never again.

This is probably the worse I've ever experienced in regards of costumer service!!!! They are not…read moreeven familiar with their own procedures, we had a very bad experience while moving and their services and like I said: worse phone costumer service ever!!!!!

Do not use Direct TV. Their customer service is horrible. The price is always different every…read moremonth. You get passed around on the phone they hope you give up.

Good value for Quality service! I switched from spectrum…read moreand the experience has been flawless. The installation and he was super friendly and helpful! has been great! They even gave me a discounts on my first bill that I had a credit! So happy that I switched and of you're considering it, you should absolutely do it. You won't regret it.

Started with !Click years ago which has morphed into Harbornet then Rainierconnect and now…read moreLightcurve. They were all better than Comcast of the 90's. Several years ago Rainierconnect lowered rates but didn't tell me until a service call a year later. Now, Lightcurve isn't priced competitively with Quantum. Twice the speed for the same price. Upload speed is 5 times as fast plus you get $20/mo off AT&T wireless. The last kicker is that even though I have been a customer for 20+ years, they won't put a forward on my email account when I quit. Costs them nothing but they say screw you.

Absolutely worthless! Do not get as you still won't have internet... They will put you on hold for…read moreso long because every customer wants to know what happened to the internet.

I've been getting 600+ spam and junk from the email. I called them up spent an hour on the phone…read moreand there's nothing they can do about it. Please do not sign up for them at all.