The techs were professional and honest. I needed someone to verify mounting job, and they did so…read morequickly.

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

What can I say? Wayne did an amazing job mounting our LG TV. I've heard many horror stories about…read morebotched jobs and I wanted to make sure that our new TV was mounted perfectly. The communication was amazing, and the service was impeccable. Also, Wayne was super friendly and easy to work with. Cannot recommend him enough for your home theater needs!

Thank you for getting my TV mounted securely! There were a couple hiccups but Wayne got here and…read moremade it up to us and got it done with the best quality. I learned a few things along the way. Would definitely hire him again. Thank you.

Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

Update - came back after the first great experience to investigate a power filter. I've not had…read moregreat luck with power conditioners - they are expensive and don't seem to do much. If anything, they've limited sound quality. Seattle HiFi recommended the Niagara 1200, and phoned me when one became available. I was open to looking at the more expensive versions but was persuaded that I really just needed the basic 1200 model. With low expectations, I plugged my gear in. Wow. Immediately heard improvements. Cleaner top end, more detail, better bass definition, and less ear fatigue when listening to digital gear. Color me highly impressed again.

A solid business to work with. My proposed project was a challenge since it involved water pipes…read morebehind the walls and electrical outlets that were not readily accessible. Micheal was the first guy who replied to my project and emphatically said he'd be able to do it. He'll repeatedly say If there's a will there's a way! He's a personable guy and very easy to communicate with, extremely chill. He was able to have my Samsung Tv mounted within several hours. Clean work and reasonably priced, especially considering the complexity of the task. I will do business with him again for future tech installs!

Michael and Maurice did a great job of installing a "no visible wire" flat screen tv above our…read morefireplace. They were clearly experienced and completed the job quickly, efficiently and with quality. Pricing was fair and they are pleasantly authentic good guys. We recommend Flat-screen Gurus with no reservations.

We needed a security system deployed throughout our 20 year old home. The job required difficult…read moreattic placements and challenging camera mounts. We specifically required that they integrate with existing equipment already on site. Connor's team met all our requirements and provided many helpful suggestions along the way to provide good value on an already competitive bid. Their installer, Randy, was great to work with, equipped with all the right tools, and able to perform minor miracles routing cables within walls. He was meticulous in his work so that the system was up and running on the first try. Look forward to working with AV on even more projects in the future..

I had AV Smart Solutions out in Dec 2025 to trouble shoot lighting in a large chapel. The previous…read moreowners took part of the system when they left. I worked with Connor and he was great. They came in and fixed/upgraded my lighting. Also, they set up a microphone DJ system for me from scratch. I was very impressed with both Connor and Randy who did the install. Both were easy to work with and went above and beyond in making sure I was satisfied with the results. Connor worked with my budget very efficiently and was mindful of that budget throughout the process. I got several quotes and chose AV Smart Solutions because Connor was great to work with. I would highly recommend them if you need similar work.

On the recommendation of my son, I contacted Seattle Sight and Sound for an estimate on a wall…read moremounted TV and an update to my antiquated sound system. Having just completed a remodel, I was not interested in ripping into the newly painted walls and ceiling. Steve came up with the idea of a Samsung Frame TV, using the existing long unused ceiling speakers, and adding a Sonos 5 for music streaming. Within 10 days from start to finish, the project was completed. The installers were efficient, respectful of my space, and tidy. The entire experience was very positive and I love the end result. I would highly recommend Seattle Sight and Sound.

*disclaimer, I don't review often and only for exceptionally positive service…read more Very professional service from the initial quote to installation. We wanted to install a 70 inch tv on a moveable mount in the only place it would fit (above a weird, fake fireplace that came with the house). Friends suggested going with one of those cheap $70/hour places but we wanted it done right and safe. When we found this place, it first seemed a little too fancy and I worried they wouldn't do a small job like this, but Rob was great about explaining the cost and process and everything worked out. Very happy with the end result and we can sleep comfortable knowing it won't fall on one of our pets. Highly recommend.

We have worked with Scott on multiple projects, both indoors and outdoors. Pricing is very…read morecompetitive and the quality of his products and installation is exceptional! Most importantly to us is he lives up to his commitments ... shows up on time and completes on time. Highly recommend giving him a call!!

We asked Scott to help address old and weirdly routed coaxial cables for our internet and TV…read moreservice. He showed up on time, investigated, and offered a range of options (including doing nothing) with no effort to sell us anything. As he came to understand our goals, he also offered some ideas we hadn't considered and - in the end - left us with stable and fast hardwired internet, new cabling, and a very modest bill. He was knowledgeable, dependable, and efficient. I would hire him again in a heartbeat.

Though Definitive has awesome listening rooms that might look daunting to newbies not looking to…read morespend over $3k, let alone $100k, they actually have a nice range of brands and equipment at prices starting from fairly affordable price points (for those shopping at big box stores such as Magnolia) to the astronomically priced. I personally appreciate that they have a strong lineup of brands focusing on dedicated 2-channel music listening rather than just emphasizing home theater. What I like best about Definitive is working with Scott. I find that I know what I like and don't like pretty quickly when auditioning equipment. I'm not swayed by brands, equipment prices, visual appearance, or reviews. Only the sound quality is what's important to me (and something visually acceptable to my wife!) I appreciate that when Scott had set up equipment comparisons for me that he is politely honest in his subjective assessments; this is not just better/worse judgments but how he describes the qualities of the music reproduction. And that Scott's subjective assessments dovetail closely with what I'm hearing as well. He seems to have a good sense of what his customers' listening preferences are & is good at providing equipment recommendations to match with those preferences. I had casually asked via email about a specific model of integrated amplifier with active room correction that was well reviewed in the audio media & was surprised to hear his comments that it might not necessarily be the best fit for my listening preferences. I appreciate his honesty and trust his opinions and recommendations. His honesty and integrity may not necessarily get Definitive my business every time (after all Seattle is not lacking for good high-end audio stores), but it has certainly won Definitive a place on my short-list of audio store that I will always consult before making a purchase. If you live on the Eastside, definitely consider visiting Definitive whether you are shopping big box stores or other high-end audio stores.

I had a wonderful experience with Definitive Audio working on a big project for my home. Huge…read moreshout out to Bryce who did an amazing job navigating through the options with me, finding all the components that I needed (including some used ones in perfect condition), and making the overall experience totally fun and enjoyable. Communication was excellent and professional and installation was perfect. Most importantly, the final result is incredible and even better than anticipated which doesn't happen very often! I'm so happy with Definitive Audio and highly recommend working with this team. They are pros!

I contacted TV Mounting Service to mount my TV above the fireplace and a display shelf on the wall…read more Orkhan showed up the next day and did a detailed and fast job on both. He was meticulous about placing the items at the right position. He also repeatedly asked me to check the positions to ensure I would be satisfied with the installs after the job is done. He did an excellent job and I feel truly happy with the results. Will use this service again.

TV Mounting Service (Orkhan) just finished mounting my 77 LG G4 OLED and definitely earned this…read morereview. He was friendly, careful, not rushed, and took the time to do the job right. This TV is over 80 pounds but very delicate (and expensive!) and he was methodical and careful from end to end. Thanks, Orkhan!