I have always been a fan of the DSW Shoes store locations I have visited and this store was no…read moreexception to that. This was my first visit to this location and I enjoyed it. I was greeted by the employee at the cashier station as I entered the store. She asked me if I was familiar with the layout of the store and I told her I was. She them told me to just let her or one of the other associates know if I needed any assistance. I made my way over to the Men's Shoe Section and began looking for a pair of dress shoes. I found a really nice pair of Florsheim shoes that was almost $30 off their regular price. I said, "Sold!". I was really surprised the store was not busier this close to Christmas, so if you are not one who likes crowds, this may very well be a store you might want to check out!

Disappointing visit staff upon entering offering to help. But every time asked given reason why…read morethey couldn't. Usually talking amongst themselves. I have not been to this location before would not come back.

Great store to come to if you're looking for a prom or special occasion dress at a great price…read more Also plenty of other name brand clothing at close out prices. Will also find shoes, bags and accessories here.

Im from the west coast and have been looking for a store like this since I moved to Dallas! I found…read moreShu deal on TikTok and had to come check it out, it's all the fashion girlies are talking about! This reminds me of Santee Alley in downtown LA. If I could I would've left with the entire store, but I was being good and only got 2 purses, 2 pairs of shoes, and a cute pearl body jewelry piece that I'm obsessed with! The prices are great value! You can get a whole outfit for the night here for under $60-$75 dollars. The service was decent, however I wish I was told beforehand that there was an extra 3% charge to use credit cards, otherwise I would've paid cash or debit, I had to take a star off because I wasn't made aware of that!

Not all it's chalked up to be…read more Similar to Lemon Ave. Cheap knock offs. Will try other locations anotjer time.

Had a great experience, came in multiple times for multiple friends and were greeted and helped…read moreevery time. Special thanks to Landon, super friendly guy and went up and beyond to help us find shoes we were happy with. Will be coming back.

I had the BEST experience at Shoe Palace at Stonebriar Mall in Frisco, Tx today . The Manager…read moreNathan Bennett provided exceptional customer service . He has the most beautiful smile and is very friendly and went above and beyond to make us happy . My daughter is very pleased with her shoes . He is definitely a keeper and is the perfect manager for this store !! We will definitely be back ! We give him a 5 star rating

Been here a few times the guys are always super nice and have great prices i definitely recommendread more

This place had the worst customer service I have experienced in a long time. I took my 10 yo son…read morethere because he is way into sneakers right now. The place is not big and they were not busy, just employees hanging out chatting it up. Not one person said a word to us the whole time we were there. What a total disappointment! I will definitely not be coming back.

Excellent service! I'd spotted this Fleet Feet earlier in the week and knew they may be my new…read morego-to running store. I ran my first local 5k race this morning and managed to come in 4th overall female and 1st in my age group. I immediately thought, "NEW SHOES would have made podium!" I was 9 seconds from it. My trainers were so worn out. I feel like I just purchased them but I've been using them for my runs and walks and knew it was time for a new pair. I walked over to Fleet Feet this afternoon to inquire about new insoles and shoes. Fleet Feet Plano provided the BEST service!!! We did a few measurements and reviewed my analysis then went over several options. The shoe I've ran in for years, a different model and a shoe with a larger toe box I'd wanted to try. Once selecting a new model we moved onto several insole options. I'm a Brooks girly through and through and stuck with this brand but a different model this go around. New city, new shoes, new model, new insoles! She's ready! Maybe in the coming months I can squeak out an overall 1st 2nd or 3rd haha ;) If you're in need of a great new shoe, you absolutely should come into this store. Highly recommend. I learned they have weekly Tuesday social 5k runs at 630p and second Tuesday of the month ShackShack 5k runs. Totally have to hit that ShakeShack run that ends in a Fred shake or beer! Great store! GREAT SERVICE.

I've been a longstanding fan of fleet feet and the personalized shoe recommendations through their…read moreunique fit test. I've been to a few of their locations around the country, and they are fairly similar. This one is on the smaller side but still has a wide selection of products, although not as many duplicates on display. They do have frequent social runs as a bonus and even hosted a neat quarterly event with raffles from different health/fitness/restaurant vendors and a run with Hoka shoe demos. I always get my insoles from Fleet Feet due to their comfort, personalization, and durability and purchased one when they had a promotion. Unfortunately the staff member did not put the correct discount in and overcharged me, but after realizing and going back, they were able to fix it, although their tone in doing so suggested an attitude. The staff were very friendly when I was making the purchase, so I'm hoping it was a one time interaction. Overall great outreach with the running community and opportunities to try new products. Consistently good products, but hit or miss service.

It is very big. I had lots of fun exploring this place. I was not expecting to see an aquarium,…read morefairus wheel, cafe, Lego store or a who room dedicated to E bikes. The food was delicious and speedy. There was lots of puppies everywhere. I love that it is pet friendly. This place is enormous! I had a blast exploring it. I never expected to find an aquarium, Ferris wheel, cafe, Lego store, or even a room dedicated to e-bikes. The food was delicious and served quickly. There were also lots of puppies everywhere, which I loved since it's pet-friendly.

Imagine a sporting goods store with a Ferris wheel inside. Then, there is a glass aquarium that…read moresurrounds you with live fish swimming around. Next, there is a beef jerky bar and a bowling alley...This is eye candy for the consumer. The store has almost any sporting goods you can think of from golf to soccer. Then, you have found Scheels. Service was good. Although, we didn't buy anything we were offered help several times. The prices were high, but the quality of the sporting equipment and clothing was very well made. I definitely look forward to coming back to Scheels and spending more time shopping around.

I had a very good experience shopping there today. Got good deal on shirts, but the highlight was…read morethe sweet lady who checked me out....Tasha. She was so friendly and helpful that I left the store in such a better mood....just from having visited with her. - She's the kind of employee that keeps people coming back. - Thanks Tasha. Bruce Davidson - Carrollton, TX

This review is not about the employees. Everyone I interacted with was polite and professional. My…read moreissue is with a fitting room policy that makes absolutely no sense from a customer's perspective. I walked into the fitting room area with three shirts. The employee counted them which is completely reasonable. Then I was told I could not enter because they were not on hangers. I explained that I picked them up from the sales floor without hangers and asked for three hangers. They gave them to me but then told me I still had to place every shirt back onto the rack outside the fitting room before I could go in. So I had to hang the shirts on the rack outside the dressing room just so I could walk inside and immediately remove them again. There was no purpose to it other than creating extra work and slowing the process down. As I was leaving I watched another customer get stopped because she had not rehung her clothing before exiting. Customers are now expected to do work that fitting room attendants have always handled. Retail stores are competing with online shopping where convenience is everything. Policies like this make the in store experience slower more frustrating and less enjoyable. I hope someone at the corporate level reevaluates whether this policy is actually helping anyone because from a customer's perspective it only creates unnecessary inconvenience.

I came to the store looking for some back to school supplies for the kids. I was amazed, but happy…read morethat they had some great sales going on just as everyone is preparing to go back to school. For example, they had Nike products at buy one get the second one at half price. I consider that a great value on Nike as I almost never see current style at sale prices like that! Well, this was my first time visiting the specific academy store, and I was there right before closing I Still with able to find an associate to help me. Grant it, on prior visits to other Academy stores, I am usually approached by an associate, but this time I had to seek and find one of them. Review #2052

I bought a stadium chair. I showed my school ID plus i was still wearing my staff t-shirt. The man…read moreat customer service refused to give me the teacher discount because my id said 24/25. My campus has not yet taken pictures to issue the new ID's. Either give teacher discounts or don't. They could have easily found my name on my schools staff page. My badge looked worn because I have to wear it every school day and teacher planning days. The store also had bikes and boxes blocking an 2 entire isles.

I enjoyed myself at this establishment! I came by, as a new runner, for information about runs,…read morerunning groups, and advice on what to do with dog-tired, swollen feet after long races. I left with so much information from the two staff there! I was also to get information about local running groups. When I left the store, it was with a feel-good foam roller and slides for my feet. I'm glad I made the trip to the Frisco Running Company. It's a good place for all runners for supplies, gear, and information.

Jennifer was amazing!!! She helped me and several others find our best shoes (ot wone of those…read moretimes in retail where everybody comes at once :)) and she didn't miss a beat. She also really knew TONS and what great personal service. You can't beat her or this place. Thank you so much. And update: Another great experience! Alan was wonderful, knowledgeable, and stayed with us helping us with a million pairs until we found the right ones. He wanted to make sure they were what we needed as badly as we did! You can't beat this place. Drive past others and come here. :)