A desperate Dad trying to find something last minute that he should have taken care of months ago. We've all been there, right? Not going to rehash the details, but I found myself needing a white leotard in a hurry. I've learned my lesson, no one's fault but my own on that one, certainly not Sandy's Dance Wear's fault that I was in this situation.
My wife and I made our first trip to Sandy's to find the outfit needed and were told that there was nothing in stock in the size we needed. Ignorantly, we assumed we could try somewhere else in the Metroplex and find what we needed. Pshaw...rookies. Turns out apparently small white leotards are a hot commodity at recital times. I will say that the staff member who helped us this time around was generally pleasant to work with, hence the two star rating instead of one.
After our fruitless search for another supplier, we decided our only option was to head back to Sandy's the next day. Our 45-60 minute commute got turned into an hour and a half by a light rain and suddenly I was perilously close to missing closing time at Sandy's Dance Wear. Being that we were desperate and really had no plan B in mind, my wife called ahead and told them we were almost to their store to make sure they weren't going to leave, but that we should be there before closing. This was somewhere around 5:50. They close at 6. With 8 minutes "to spare" we turned into their parking lot. Upon walking up to the door, we found it to be locked. Just to be absolutely clear on this point...it was not 6 o'clock yet. In fact, once I was let in, I completed my entire transaction and was back in my car before the clock on my car read 6:00. Maybe it is just me, but this is a huge pet peeve of mine. If you're open until 6, STAY OPEN UNTIL 6. If you want to tidy up your store, fine but your store hours are posted for a reason. After the initial shock of the doors being locked, I started to walk to the other door in case maybe they just keep one of the two open that late. Before I could get there, one of the employees mouthed angrily that she was coming and she let me in to the store. She was very belligerent and wanted to know what I wanted. I told her and she virtually yelled at me that they didn't have what I wanted. I told her that I would just take the smallest size that she had. Her response, again on the verge of yelling at me, was that the smallest they had was a 12-14. Much larger than what I needed, but again, I made my own bed on this one. As she pointed out a rack of, presumably, 12-14's, I was picking through the leotards on the upper rack....where I found multiple much more suitable mediums before she chimed in with a "HERE'S A 6-7" and then walked away....again, angrily. A quick checkout later, I will be loathe to ever shop at this store again. Unfortunately for me, for some reason there don't seem to be a TON of dance stores in the metroplex so I might be forced into another trip to Sandy's at some point of my daughter keeps dancing, but I will certainly leave ample time before closing for my visit. Something about the thought of actually staying open until 6 seems to make somewhere there very angry.
The truly unfortunate thing here is that the 6-7 is actually exactly what I needed and with even a modicum of customer service Sandy's Dance Wear would be my savior at this point and you'd be reading a ringing endorsement of their store to go along with a 5 star rating. Too bad someone doesn't know how to treat a customer. read more
