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    Cavender's Boot City

    3.9 (76 reviews)
    Open 9:00 am - 9:00 pm

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    Lucchese boots
    Amanda R.

    Love shopping here. Cavender's does not train their seasonal staff well. She didn't know the product she was selling. She should have been shadowing another employee. All good, it didn't change my mind on what boots to get. I did the research before hand, I knew what would work best for me. Boots go with everything, it's an essential for Texas living. Boots are leather, with a man made sole, initially the boots were too snug, one foot more then the other. I used a plastic bag to slide my foot into the boot. I ended up with a solid fit, but stuck with a bag on my foot. I highly suggest you go to a boot store like this one, try on that boot, to find that perfect fit. Especially, if you plan on buying boots on line. This prevents you sending the boots back more then once. The price difference between a store bought boot and amazon is about $80. After walking around the house I had a pretty good fit. It feels like the leather is part of my foot! On Ariet's boots, I suggest one 1/2 size smaller then what you normally wear. Maybe more. It becomes a personal experience on what feels best. I've since bought additional boots, including online shopping by trying on here first. 16/2019

    Those are ALL made in China. Cowboy boots. In Texas. SMH

    Normally we shop Boot Barn simply because it is easier to get to. I have not been to Cavender's in years, but decided to head there instead because my perception was it wasn't the Target of western wear like Boot Barn and figured we'd get a little better choice. BUT, super bummed out on the kids' boot section. Most of the kids' boots were made in China. WTH?! Found one style made in Mexico, and one made in India. With several major retailers based in Texas - Nocona and Justin to name a few - how can we not find some American made boots for my ten year old? Literally racks and racks of Chinese "cowboy boots." Ended up with a pair of Indian boot which I suppose is marginally better than China. Would have preferred the Mexican boot (at least they are actually in this hemisphere), but they didn't have the size we needed. Seriously disgusting that there were no American made boots for kids. My daughter needs a new pair of boot, and we'll head back to Boot Barn for her so we can buy not-Chinese/India boots. People were friendly. Not much staffing, but that is hard everywhere so I don't blame Cavenders for that.

    Receipt of the terrible cashier.

    Cashier #41466 with the huge lashes accused me of stealing something because my husband and I walked around the store and only bought 2 face masks. Completely humiliated us at the front of the store. We weren't being suspicious in any way. She even gave us so much attitude while checking us out, and I asked her what she was looking at because she was staring at me so intentionally. She was so rude and such a pain to deal with. Not to mention, this location didn't have much of a variety in the items we came to look at (jeans, hats, boots). We won't be coming back.

    Miner D.

    Love this store! They always have the biggest and the nicest variety in western style! I went there to find my outfit for the American Rodeo and take some pictures to promote the event. Love this store!

    Bill U.

    If you have a college age son this is where you can buy the stone washed jeans that is now a must in any college town along with the khaki jeans. They had a sale, buy two get one free and I was there to buy my son two pairs of the jeans so I walked out with the khakis for free. The service from the time you walk in is fantastic.

    Ariats

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    2 years ago

    Juan in the boot section was a huge help! Assisted me in finding a very good value boot very quickly and gave a firm handshake. Big fan!

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    2 years ago

    Bought a second pair today and can't wait to wear them out this weekend. Super comfy and comfortable.

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    7 years ago

    Vanesa was amazing! I'm a first-time boot buyer and she really helped pick the right look and price! Thank you, Vanesa!

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    7 years ago

    Great selection and a very friendly staff. Be sure to check out the sale section, pretty amazing savings there.

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    Page 1 of 2

    Ask the Community - Cavender's Boot City

    Review Highlights - Cavender's Boot City

    Delbert is extremely helpful and have bought several pairs of boots from him for both myself and my wife.

    Mentioned in 5 reviews

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    4.4(14 reviews)
    2.2 mi
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    So happy I took my teen daughter here for a fitting after a not-so-great one at Soma. If you are…read morevery large busted with a lower band size or you know someone who is, you have more options here--plenty of choices. My daughter received an accurate fitting here. Changing rooms have doors rather than curtains. Highly recommend!

    This place is great, especially for those of us blessed with very large chests lol. They have a…read moregood selection & the store is kept clean and very organized. There is one person who works there, though, who could use a refresher in how to have a bit more gentle touch with customers, especially if those customers seem to maybe actually know what they're talking about when it comes to their own bra size. Ask them a few questions that 'only those who know would know'-- If they say they've been measured recently and know their size with surety, don't belittle them or keep trying to prove them wrong. Checking in and asking to try on a couple bras felt like the Great Inquisition. I get that they need to ask some questions, but if I know how to answer them & have all of my recent measurements, can I just try on a damn bra please--without being treated like I'm lying or like you need to condescendingly pat me on the head & prove that I don't know what I'm talking about? I am 48 years old and have been measured for bras by professionals and myself (using the abrathatfits calculator on reddit, which is a much more complete & invasive measurement than any bra store will do) multiple times over the years, including less than a month ago. I know what my size was 5 years ago, and I know what my new size is now. I know my UK size & my US size. I know what type & shape of cups & material fit me best and what types don't. I also have very projected, omega shaped bre@sts, which are difficult to fit on the underside. Almost never will a wire sit directly in my inframammary crease, unless the bra is custom made for me. I get that you don't want to waste customers time, want to prevent frustration, and also don't want to possibly damage your inventory...but if I know *exactly* what I need, can I please just try it without having to prove myself or be forced to have you measure me? I swear I am here to actually buy (very expensive) bras from you, not waste either of our time. Not all of us are bra novices. Some of us do actually know what we're talking about, after having to deal with our own giant tatas for the past 35 years. I vaguely remember this happening the last time I visited them at their old location too, I bet it was this same person. The second employee who helped me had a much softer, much friendlier "bedside" manner, and to be honest, I wish she'd been the one to greet me from the start, because the interaction with her left a much better taste in my mouth. Tbh I'm actually hesitant to even go in there again after how it went today, even though I walked out with some bras that fit very well in the size I originally requested. Buying nice bras for large sizes is hard enough, shopping shouldn't feel like this.

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    Nordstrom Rack

    Nordstrom Rack

    3.3(94 reviews)
    5.6 mi
    $$

    I had a very good experience shopping there today. Got good deal on shirts, but the highlight was…read morethe sweet lady who checked me out....Tasha. She was so friendly and helpful that I left the store in such a better mood....just from having visited with her. - She's the kind of employee that keeps people coming back. - Thanks Tasha. Bruce Davidson - Carrollton, TX

    This review is not about the employees. Everyone I interacted with was polite and professional. My…read moreissue is with a fitting room policy that makes absolutely no sense from a customer's perspective. I walked into the fitting room area with three shirts. The employee counted them which is completely reasonable. Then I was told I could not enter because they were not on hangers. I explained that I picked them up from the sales floor without hangers and asked for three hangers. They gave them to me but then told me I still had to place every shirt back onto the rack outside the fitting room before I could go in. So I had to hang the shirts on the rack outside the dressing room just so I could walk inside and immediately remove them again. There was no purpose to it other than creating extra work and slowing the process down. As I was leaving I watched another customer get stopped because she had not rehung her clothing before exiting. Customers are now expected to do work that fitting room attendants have always handled. Retail stores are competing with online shopping where convenience is everything. Policies like this make the in store experience slower more frustrating and less enjoyable. I hope someone at the corporate level reevaluates whether this policy is actually helping anyone because from a customer's perspective it only creates unnecessary inconvenience.

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    Cavender's Boot City - shoes - Updated July 2026

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