Fantastic store with amazing customer service. The employees are always friendly, helpful, and…read moregenuinely care about their customers. Every visit is a great experience. I will definitely be coming back again and again. Highly recommend this place to everyone!

Great store. Great customer service, employees are always helpful and always kind. Will be back.read more

I haven't altar'd my opinion of this place, so I'm gonna state it now, for the record…read more At the outdoor mall up in Allen known as Watters Creek is this Christian Store, with a lot of cool stuff in it that is aimed at teenagers and 20-somethings. But I do like some of the stuff in here, so we had a good time browsing around - and the employees are really nice... but definitely a Christian theme which isn't really up our alley as you can imagine.

Wow,wow,wow!!!! What an experience!!! Sydney you are a GEM!!!!! I was on the hunt for a family…read morepicture dress for me, knowingly I had to blend it with the toddler and husbands outfit! My husband works nights so I was with the toddler trying to shop, lol! I actually called ahead and told her what I was looking for! She pulled 8 outfits and had everything ready when I got there!!! Like what!!!!! AHHHMAZING!!! everyone was literally the best!!!! I will be back!!!!!

This place is a disaster as far as customer service. I ordered an item and was told it would be…read moredelivered to the store. They did not tell me I had to call to see when it would be available for pickup. I returned to the store and was told since I had not called nor come in, it was returned and I was refunded. It was paid for! Store doesn't even have the decency to call and tell you your item, that is MY ITEM because I paid for it, is at the store. I was told I should have a refund on my bank account. I did not. I called corporate office today and was told that there was no refund issued. They said item was returned to corporate office same day I went in to pick it up. They will call me tomorrow regarding my refund. Sounds to me like they took my money and it was never ordered. I will no longer do business with them.

Absolutely thankful for Rachel and the other employee (sorry I didn't get your name!) I had ordered…read moreonline items and had it delivered it to their store. There were some items in my order that were missing and Rachel helped me out. They have a super cute store and their customer service is over the top! Thank you again for your time:)

Beware of Marshall.com and ordering on line, it may not end well. On Feb. 4th ordered silver go-go…read moreboots for a costume. I received brown furry Sasquatch boots instead. I immediately went to my local store and showed them my receipt. Since the picture of what I ordered and what I received they could not do the return in store. REALLY? The problem seems pretty obvious and was definitely NOT of my making.they wouldn't even do a store credit. MY receipt clearly showed what I ordered and how much I spent. They referred me to Marshall 1-800.I called on 5 separate days and spoke to 5 different people, each assuring me they would email a return label. I didn't get any return labels (yes, of course I checked my junk emails). This seems pretty incompetent considering the original order,and subsequent follow up emails were sent to the proper email address; clearly they have it. I am at a total loss and pretty disgusted with the entire process.

I was in the area and I had volunteered to help my neighbor out by giving her a ride to an eye dr…read moreappointment. They were going to dilate her eyes so she needed a ride. I had an hour to kill so I came in to look around. The first thing I noticed was the racks barely had any stock on them. The items they had seemed good, just not a lot to choose from. I watched a woman shopping and she reached out to another shopper that she didn't know, asking for her opinion. She said she had an event that evening and wondered what she thought of this black and white blouse that could be paired with white or black pants. It was a cute blouse and I'm not sure if she tied it like it was or if she saw it on the rack that way. She tried it on over her clothes right there in the aisle. I'm not sure if she ended up buying it or not, but I thought it looked good. I would come back to the store again, hoping that they had more items to choose from.

Brandy Melville store on Legacy Drive in Plano TX. …read more July 28, 2026 . . . Review = Recommended. . 50+ year old man entered the store to purchase a Gift Card. . I was the most obvious Fish Out of Water at that moment in time. . Store was filled with Smiling Happy teenagers and young women shopping for clothes. . I asked a Brandy Melville employee if they had physical Gift Cards. . Sandra said the store provided Printed Gift Cards. . She brought me over to a register. I provided my name, email address, and gift card amount. . Sandra correctly and efficiently entered my information. She printed out the paper Gift Card and my receipt. . I was in and out of the store within 5 minutes. Mission accomplished. . Thank you to Sandra at the Brandy Melville store in Plano TX for your kindness and help. . Invoice number was 107-1****5. Gift Card number was 107-639********046.

The fitting room was closed... it's a one size fits most store so that's not a good idea. The…read moreclothes are a bit pricey. The material is nice but too expensive. I went to check out and the cashier scanned something twice. When it was pointed out, she said "I double checked it that can't be right. Just find it yourself I'm too busy for this" and left us. The cashier next to us took care of it but the first girls snarky attitude was enough to ruin the experience.

QUALITY products. Good customer service. Decent prices. They have a really good rewards programread more

Great selection and prices. Among other things, I was able to get several pairs of knee highs to…read morewear with dress pants at a wonderful price!

The GAP: Where Sales Never Sleep…read more You know that feeling when you walk into a store just browsing--and five minutes later you're whispering "...how is this only $14?" to yourself in the dressing room? Welcome to the GAP, where there's always a sale, and it's never just 10% off. And if you find it cheaper online? They'll match it without blinking. No corporate hoops, no dramatic manager calls--just a cheerful "we got you." Don't see your size? No problem. They'll ship it to your house for free. The staff is super friendly, never pushy and somehow they always know when you're hunting for that one elusive medium in vintage soft crewnecks. This place has turned "running in real quick" into a full-blown ritual. Honestly, if loyalty points were a friendship, we'd be engaged by now. 5 out of 5. Long live the neighborhood GAP.

I love Gap. This one is near Hash House a Go Go. After lunch, I decided to walk off my meal and…read morehead over here. This store is large. Baby Gap is off to the left and is equally as massive. I was greeted by a man wearing floral red pants. I absolutely loved his flair. He let me know that regular items are 40% off and sale items are 50% off the marked price. I saw this nice plaid shirt. It was marked down to $9.99. I wanted it, but it didn't come in my size. Either I'd be barely breathing in a medium, or I'd look lost in an XXL. For kicks, I tried the XXL. The sleeve length was perfect. Yep, I looked like I had shrunk in it. I had to put it back. The deal at the back were great. Sadly, there was nothing that screamed my name. It's a wonderful store that made me happy browsing. I'm glad that I had stopped by. (17)

If you love to discover new boutique shops, then ROAM Fine Goods is for you!…read more I was in the area checking out a new bookstore that had opened in the same shopping center and decided to check out ROAM since they had a "sale" sign (I love a good deal!). The store itself has a nice selection of home goods as well as women's clothing and accessories. Some of their clothing is on the more expensive side, but in the back area they have a large selection of discounted items. The staff was very welcoming and super helpful. They were able to help me find everything I was looking for and even answer some of my questions about the best way to take care of my new pieces. Overall, a great experience and would definitely come back to check out some of their new items!

My favorite neighborhood store at Preston and Royal! I get stopped all the time and asked "where…read moredid you get that shirt". Darling dresses too. Sister store is Favor the Kind off Henderson. They have great accessories, purses, jewelry and home goods as well. I adore Lily who knows my taste and will shoot me an email or text if something comes in that I must see! And yes, I usually purchase it. My husband wishes I hadn't discovered this store!