I bought a historic, hundred-year old duplex a few years back and my realtor gave me Mauro 's…read morePlumbing as a verified vender to take care of some plumbing and gas issues that came with the house. Mauro responded and came out quickly to assess my situation. He was thorough in explaining the situation and had a very calm way of making many quirky issues seem acheivable. Within a week his team had taken care of everything seamlessly and at a great price. Over the years I've continued to use and enthusiastically recommend Mauro for many projects. Everyone on his team is knowledgeable, careful and really cares about doing excellent work. Amy, who answers the phone is amazing - she has the same magical and calm vibe that Mauro does, she always understands my latest problem and reassures me that whatever it is that is going wrong, it is not going to be a big deal and of course she is always right. Beyond the great work and wonderful attitude, Mauro's prices are always fair and there is never any pressure Of all the venders and trades people I have used over the last few years, and with a 100 year old house, believe me there are many, Mauro and his team have been the most reliable, consistent and the best experience of all.

At $250 per hour they should provide competent plumbers…read more They installed a new faucet for us and it leaked. The tech didn't notice it so we called them back. Fair enough. These things happen. They sent the same guy back who shrugged and said it was a problem with the faucet so there was nothing he could do. Apparently it was beyond him to repair or replace the faucet and he thought we should just live with the leak. Mauro used to be a great shop, but they seem to have grown past their ability to manage their team.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Hotter Water Heaters responded to my request for quote immediately at like 11:30 pm on Thursday,…read morewith a very reasonable quote, and was able to fit me in on Friday (even though they were going on vacation that weekend)! Hakim arrived on time with his son and they were super helpful and friendly, and answered every question I had. They pointed out the issues with the previous installation and fixed these hacks. You can tell that Hakim really knows what he's doing! The water heater replacement job was completed quickly and professionally, and they cleaned up everything afterwards. He gave me the link to register the water heater for the warranty. Everything was easy and looks great. Highly recommend!

Hakim and his son provided great service and very caring and wanting the best for the customer…read more They went above and beyond to get my warm water started.Highly recommend and definitely keeping them as my main plumbing service!

I called Oakland Rooter and Plumbing last minute midday Saturday because the bathtub at my property…read morewasn't draining. We had another company's plumber snake the bathtub, but unfortunately, it didn't solve the problem. Oakland Rooter and Plumbing was immediately able to get someone out to the property within just a few hours. Eddie came out, assessed the issue, and recommended snaking the bathtub again. Within an hour, he was able to clear a hairball from the pipe and get the bathtub draining properly again! We were initially worried that there might be a broken pipe, so we were very relieved that Eddie was able to resolve the issue so quickly. Huge thank you to Eddie and Oakland Rooter and Plumbing! I really appreciated the clear communication, quick response, availability on such short notice, and professionalism. We will definitely be reaching out again for future plumbing services!

They are amazing! i asked if he thought this would remedy the issue in the kitchen. He said, we'll…read morehave to wait and see. Can i tell you how much i appreciated this answer! it's the most honest answer you'd ever want to hear. Oakland Rooter was referred to me by another amazing plumber that didn't have time. All the details you would want. Every person i engaged with was great. Nacho was super responsive, kind and to the point in text. Odi and Samuel are amazing! .. they were detailed in figuring out what was wrong, shared a video of the problem under the house. when they had to dig up ground- the separated each layer so it could be put back properly! this was something i didn't expect and was over joyed that this is their standard practice! they were fairly priced & resolved within 4 hours. we are almost 3 weeks from the work and all is great! ps it did fix the issue with the sink as well!!

Three years ago, our Nest thermostat developed a glitch, shutting down the heater if we raised the…read moretemperature by more than 3°F. Since it wasn't a major issue, we accepted it as a minor quirk. During this year's regular maintenance, technician Denali Boyd noticed this issue and offered to fix it. Denali visited twice, consulted with experts, replaced the circuit board, and made sure everything worked flawlessly. He genuinely embodies the saying: "Winners find solutions." Thanks to Denali's persistence and professionalism, our heater is finally working as it should. Dedicated professionals like him build a company's great reputation, and we are deeply grateful for his dedication. He earned Hassler Heating another well-deserved 5-star review!

I had their estimator come out to give me an estimate on a new gas furnace, a replacement. They…read morewere pushing the Navien, which I wasn't crazy about because it introduces the additional technology of using water into the system. But, the guy wasn't listening to me, give me this five page estimate that you needed a law degree to get through. Then, the guy tries to put a hard sell on me, which left me cold. Plus, there price was high, so I went with Atlas who was very professional. Finally, I did a bit of research and found out that Hassler was bought out a few years ago by Seer, a group that now owns 23 HVAC contractors.

"The technician, Lee, was very good. He explained what he was going to do before he started…read moreworking. He also took pictures before and after. He also discussed options, "what if" and what to expect. The van is loaded with equipment and parts seemingly able to fix any plumbing problem. Lee was personal, cheerful and professional. He knows what he is doing." It all started when I received a call this morning from who I think is Laurie. She was cheerful, understandable and very easy to work with. Lee and Laurie gave me a favorable impression of Harris Water Heaters. Very good. I would do business directly with them.

The technician Joseph explained everything in details. He is very professional in terms of…read moreknowledge and installation.

Alfa plumbing deserves 5 stars. A small, well-established company based in Albay. Jorge, Erin,…read moreEfrine, and Kimberly are professional, friendly, and thorough. I am on a yearly maintenance plan whereby they bring their telescoping camera and electric rooter. to first view, then, clean out the roots entering the clay pipe sewer line. The camera is really cool, as there is no guesswork involved re the what and the where. Btw, my friend who an excellent plumber referred Alfa for jobs that he cannot do. Go Alfa.

Jorge and Efrain were fast to respond to my online request and set up a flexible time to come by…read more We exchanged a couple of emails and photos. They promptly arrived as scheduled. I really appreciated them putting on shoe covers! They were very knowledgeable and spent a good bit of time inspecting the problem and talking through the options. They gave me great advice, and in the end I decided that I would defer the work until I find new units. No charge for the visit. Friendly, great sense of humor. I will definitely call on them when I am ready to move forward.

Hired Water Heaters Only to replace a water heater in Hayward. Often the truest test of a quality…read morebusiness is how they perform when things do not go well. In my case, I have quite a story of having to go five days without hot water because the unit I received was defective. The day after the install we found the tank had shut down. After a reset and restart done over the phone with the installer assisting, the unit failed again, a short time later. The next day which was a Saturday, another technician came out to swap out a heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again after we got one warm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a, more expensive model of a different make from a supplier, we got a replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. I could not have asked for a more timely and considerate treatment as a valued customer of this business.

UPDATE: Following my…read moreoriginal post, General Manager David reached out early the next morning to understand what went wrong. He promptly dispatched a supervisor, Steve, to inspect the unit. Steve went above and beyond from the start, successfully reigniting the failed water heater and troubleshooting the permit issue. The inspection issue was due to the local code requiring runoff to be routed outside rather than into the crawl space. Wanting to avoid drilling through my front porch, Steve proposed using a workaround device (FloodStop or Watts 210) and proactively reached out to the city inspector for approval. Once the inspector confirmed that a Watts 210 valve met code, David coordinated a return visit for Steve to replace the unit with a Bradford White model and install the approved valve. Steve did a beautiful job with the new installation, expertly redoing the piping and leaving the indoor cabinet completely clean. Best of all, I can finally take a hot shower without worrying that the water heater is going to die on me! I want to extend a sincere thank you to David for listening to my concerns and focusing on a real solution, and to Steve for his outstanding expertise, proactive communication with the city, and top-notch craftsmanship. All the fixes, including additional parts and labor, were provided at no extra charge. While the initial experience was stressful, the management team truly stepped up to make things right.

great job fast and efficient. The crew did a great job, they showed up on time and job quicklyread more

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

Atlas Heating and Air Conditioning is the best, hands down! If you need heating and air, this is…read morethe company you want. Why? That is what they do: they're family-owned and have been doing this for a long time. I needed my 40-year-old upstairs and downstairs furnaces replaced and met with a total of 5 companies- one who said they were "family owned" was actually owned by a private equity firm, and another did plumbing and furnaces, and their estimate was 45% over everyone else, and they did not send me a detailed quote- just the total price. From the moment I made the first call, I was impressed: professional, organized. The estimator was great- no hard sell, explained everything in detail; their quote was very reasonable. They answered all my questions, showed up on time for the install, did the work efficiently, and everything works great. The permit and inspection went smoothly; they were there throughout the entire process. Super impressed and appreciative; Atlas was easy peasy to deal with. Don't look any further.

We just had Atlas replace our 35 years old gas furnace. I'm a retired GC, and I've got to tell…read moreyou, these guys are the best of the best! From my first contact with Aaron and his clear, concise bid to the field prep visit by Scott to the two days the high competent and respectful days the installers spent here, it was a joy. Honestly, in my entire career as a general contractor I never had the experience of dealing with a subcontractor who got it 100% right like Atlas did. And, as a footnote, they send out a very nice little box of cookies at the end of the job. Go Atlas!!