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    Pristine Air Conditioning & Heating Service

    4.9 (108 reviews)
    Closed • 7:00 am - 7:00 pm
    Updated 1 month ago

    Get pricing & availability

    Response time

    30 minutes

    Response rate

    100%

    Services - Pristine Air Conditioning & Heating Service

    Air duct filter replacement

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    Reviews With Photos

    Taping up vents to bring up to code
    Cheryl M.

    Finding a reliable, reasonable and professional company to work on home improvement stuff is never easy. Fortunately. with Yelp as a resource and Yelp friends like Daniel C (shout out!)! who happened to be doing the same service helped immensely. I picked Precision Air Vent and Duct cleaning based on reviews and location and so glad I did. Requested a quote via their webpage and received a quote based on approximate square footage and vents within a couple of hours and set a date for an appointment...easy but was a little worried as it WAS too easy...hope they show up! My appointment was set for 10:30 but Steven arrived at 10:15 which is greatly appreciated! Steven was professional, patient with my questions, considerate (my time, my dogs who were locked out, taking off shoes..little things!), efficient, walked me through the job and showed me the 'filth' trapped in the ducts...lots of 'dead dust bunnies' that have been there for years! What I thought would only be a simple cleaning ended up being about a 5.5 hour job as my house is older and never had the ducts cleaned...having dogs and recent construction I figure I better take care of things...especially, items not up to code! There was no hard sell and agreed to additional services (long overdue) which added 3 hrs since Steven was working solo: * Remove fiberglass insulation around the furnace * Replace with new bubblewrap insulation - bring up to code * Disassembled furnace for cleaning (wish I got a pic! Gross) and tuned up * Sealing edges of floor vents (11) with foil - bring up to code Steven cleaned up the area and walked me through everything he did...he said his boss will be following up with a final walk through in a few days...after all that it's pretty scary what I've been breathing all these years but can rest assured (now) the air is better than before! Done and off my To-Do list! :) Highly recommend this business to do the job!

    New furnace

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    2 months ago

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    1 year ago

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    Kingsada S.

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    Kingsada S.

    Thank you Jakob! We are glad it was an easy fix.

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    2 years ago

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    2 years ago

    Very professional and high quality work at competitive rates. I will only trust Pristine Air for my HVAC needs moving forward.

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    4 years ago

    Very easy to schedule and prompt to appointment. Nice guy too. I will definitely use them again.

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    7 years ago

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    Page 1 of 3

    Ask the Community - Pristine Air Conditioning & Heating Service

    Review Highlights - Pristine Air Conditioning & Heating Service

    “I called and spoke to King, and he quickly came and did a onsite consultation, and quoted me reasonable price.”

    Mentioned in 27 reviews

    Read more highlights

    Water Heaters Masters

    Water Heaters Masters

    (847 reviews)

    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

    Water Heaters Only

    Water Heaters Only

    (792 reviews)

    SoMa

    Hired Water Heaters Only to replace a water heater in Hayward. Often the truest test of a quality…read morebusiness is how they perform when things do not go well. In my case, I have quite a story of having to go five days without hot water because the unit I received was defective. The day after the install we found the tank had shut down. After a reset and restart done over the phone with the installer assisting, the unit failed again, a short time later. The next day which was a Saturday, another technician came out to swap out a heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again after we got one warm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a, more expensive model of a different make from a supplier, we got a replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. I could not have asked for a more timely and considerate treatment as a valued customer of this business.

    UPDATE: Following my…read moreoriginal post, General Manager David reached out early the next morning to understand what went wrong. He promptly dispatched a supervisor, Steve, to inspect the unit. Steve went above and beyond from the start, successfully reigniting the failed water heater and troubleshooting the permit issue. The inspection issue was due to the local code requiring runoff to be routed outside rather than into the crawl space. Wanting to avoid drilling through my front porch, Steve proposed using a workaround device (FloodStop or Watts 210) and proactively reached out to the city inspector for approval. Once the inspector confirmed that a Watts 210 valve met code, David coordinated a return visit for Steve to replace the unit with a Bradford White model and install the approved valve. Steve did a beautiful job with the new installation, expertly redoing the piping and leaving the indoor cabinet completely clean. Best of all, I can finally take a hot shower without worrying that the water heater is going to die on me! I want to extend a sincere thank you to David for listening to my concerns and focusing on a real solution, and to Steve for his outstanding expertise, proactive communication with the city, and top-notch craftsmanship. All the fixes, including additional parts and labor, were provided at no extra charge. While the initial experience was stressful, the management team truly stepped up to make things right.

    Pristine Air Conditioning & Heating Service - airductcleaning - Updated September 2026

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