George was great! Very welcoming and personable. Great selection of brands. I went with Spy and…read morecouldn't be happier. He also helped me fix the fit of my current shades. Will definitely be back.

What an amazing place and what great service. George Ngai could not be more welcoming and helpful…read more I had lost my magnetic sunglass clip-ons. George was able to send my glasses and get new clip-ons in record time and at a great price. This will be my go-to place for new glasses.

A fantastic store!!!!!! As soon as you walk in you are so…read morewelcomed by the very friendly staff!!!!! Looking to help but giving you space to browse around!! The selection of frames are truly impressive! The people that work there pay attention to details which is what I look for!! Their lenses are fantastic!! From the moment I entered the establishment till I left was nothing short of a fabulous experience!! The staff was so patient, and I was there for hours and never felt rushed or not taken care of!!! I highly recommend them!!

I can't say enough wonderful things about Sassy Glasses. I don't think I'll ever get glasses…read moreanywhere else. It's more than just a great glasses shop- it's great people, who care. I've been getting glasses there for around 8 years. I have some sunglasses that I got from them ~6 years ago that seem better than my current prescription just because the lenses are SO much better (and my eyes get worse every year). They have options for lenses my eye drs office has never heard of. I made the mistake of getting my recent glasses online to save money- the focal point is on the wrong place and it's just not worth it. They also have the most amazing selection of frames high quality frames you can't get anywhere else. They can replace lenses in my grandmothers designer vintage frames. Most importantly, they are the most helpful, competent, kind, and lovely people. My eye dr made a huge mistake while I'm in a giant, very stressful, crunch to move states for my dream job- Lynn has gone above and beyond to explain all the ins and outs of starting progressives vs computer glasses vs work glasses. I'm a welder/designer/artist so I also do lots of computer work and that means 4 pairs of glasses. (Which is a lot, and stressful, when you haven't been able to get a job for years and have all the costs associated with moving. Which they've been willing to work with me on. I was not expecting that.) She recommended a Dr to get into see quickly for a second opinion and also assured me that the lenses are all under warranty so even if I move and need to mail them back to fix it they will make sure I get the correct lenses that I like. I've had multiple non elective eye surgeries. My migraines go nuts if my prescription isn't right. Bad blue light protection makes me feel uncomfortable. (You can't tell there's blue light protection on these at ALL.) None of this worried them- it made them want to help me get into good lenses and take care of my eyes. You only get one pair of eyes. I don't think it's worth risking them for cheap online glasses. It's also not worth the risk of losing local shops like this one. We only get one world. I agree with what they told me - we should all be trying to be kind and take care of each other, right now. Really, I don't think I'll ever buy a pair of glasses from anywhere else, ever, because it's better for my eyes and it's better for PEOPLE. My family lives in Phoneix so I fully plan to fly back and get new lenses/frames when needed. I want a world with more people and businesses like Sassy Glasses. This is a very stressful time for me and they've done more than anyone to make it all feel doable and to go above and beyond on my very short time line. (When I'm sure I'm a huge pain to deal with because I'm so stressed, too.) I cannot overstate how thankful I am for them and for their excellent customer service, quality product and attention to detail. When I get my glasses back I'll post pictures.

Still the only eye glass shop for me after years of going there for my Jaques Marie Maje glasses…read more Jessica and Lisann are truly knowledgeable and really cool to work with. The optometrist there is super good also.

SUCH wonderful people work here. From the moment me and my partner walked in to look for some…read moreframes everyone was warm and polite. A couple months after our purchase my frames broke and Framed Ewe was excellent in assisting me. They have an excellent customer service and sales team. Shout out to you guys

The pool supply company that I shop. Carries this line. The polarized pair I bought remarkably…read morehave two different lenses. Although from front on they appear matched when.putting them on the right lens IA completely opaque. Rough to the touch and now crushed beneath any car tire to follow my discovery. Couple clicks reveal msrp 6bjcks I paid 23. If anyone reads these. I'd think twice. Look twice before paying 4x more.

I recently purchased two pairs of sunglasses from this manufacturer at a boutique in Florida. When…read moreone of the sunglasses broke the day after purchased them and the day I flew back to AZ, I very concerned since I didn't have a way to return to the store I purchased them in. Lucky for me, the home office is located in north Scottsdale so I contacted them through their website to determine my options. Within a few days, I received a response from Karon who let me know that she would be able to help me. She kept me informed while she gathered information to exchange the broken glasses for an identical pair. She was also flexible with her schedule to facilitate the exchange. I really appreciated how helpful they were especially given the location was not a walk-in store. Not once did I receive any type of push back for the return.

Love this place. Best service I have ever found in this industry…read more Extremely knowledgeable and creative. Highly recommended.

Ray glasses truly deserves the praise! From the moment I walked in, I was warmly greeted and made…read moreto feel right at home. The owners are not only knowledgeable, but incredibly kind.. You can really tell they care about their customers not just as clients, but as people. It's rare to find that kind of genuine service these days. I left with a great pair of glasses and an even better experience.

What a great experience at the Sunglass Hut in the Kierland Commons. We received EXCEPTIONAL…read morecustomer service and I would 100% come back.

I have purchased many pairs of sunglasses from Sunglass Hut but this is the first time going to the…read moreParadise Valley location. This store by far has exceeded my expectations of service, Alicia helped us from beginning to end even while helping other customers. This is the first time I was given a tray to place glasses in while I made a decision on which to purchase, such small details make for a good overall experience. Stellar customer service!

My brother surprised me with a new pair of sunglasses. It was truly a surprise had I known he was…read morebuying them for me I would have chosen a pair I really like.

This is a small shop compared to others. They always have a great selection and I like to look…read morearound. I've always been a fan of Oakley's and they always carry them here. Don't expect to come in here and not pay a lot of money. If your getting a polarized pair your going to be paying a lot, upwards of $100-$300. Bonus, if you buy a pair of sunglasses here and show up at any of their locations they will clean them for you. Also if you buy their cleaning kit, it comes with lifetime free refills of the cleaning solution.

Stopped by to look at new sunglasses a week and half before Black Friday. Didn't see any sales…read moreadvertised, so assumed they hadn't started. The store clerk didn't offer much info or help, just said to let him know if I needed anything. Looked at some sunglasses, found ones I liked and waited until Black Friday to order online. At best this store is a good place to see things in person.

Bought the latest pair of Fashion Ray Bans for my wife on December 22nd, 2025 for my wife for…read moreChristmas. I watched them fall apart in her hand as she was gently folded the stems to walk into church on February 8th. A washer had fallen off the glasses. I brought them into to Sunglass Hut in Desert Ridge for repair (where I bought them). I was told that it would take 5 to 7 business days for the parts to arrive. After 2 1/2 weeks there was no communication so I called and was told that parts were delayed due to the snow storm in New York. I waited another 2 weeks and went into Sunglass Hut today 3/8/2026 to be told that the order for the part was randomly cancelled without notifying me. I asked why and was given some lame, non-sensical excuse. I then asked for an exchange for a new pair and was told it would be a $40.00 copay. Co-pay for a defective pair of sunglasses that my wife barely had a little over a month to wear??? I asked the Manager if bad Yelp and Google reviews were worth $40.00 and He said "It's up to you!" So here we are waiting for another 2 weeks for a simple washer to repair the glasses. Guess what...I do not bluff when it comes to poor attitudes and poor customer service.

They were great with my toddler when needing to try on glasses for the first time. Very clear on…read morethe plan, working with my child to see what will fit the best and very knowledgeable about how to fit and work with children who need glasses. This whole process was new for us so it was great to have someone easy to work with, ask questions and make sure we find the right fit.

What a total gem! Maureen, Stephen, and Kim were the most kind welcoming people. My 1 year old son…read moreneeded glasses and Kim gave me such valuable and retainable information for pediatric glasses and the whole process of repairing and replacing what might come up with kids his age. I also had to stop by adult side to look at some frames for myself and Maureen was just the sweetest and most knowledgeable lady. She helped me pick out frames that suited my face shape but were also perfect for my personal style too. She and Stephen were soo sweet to my son and paid so much attention to him. I really leave a review but I just loved this place and will only be purchasing my glasses from them.

Went in with a friend (to Scottsdale Q) this morning and got the best service!!! we tried on an…read moreobscene amount of frames. Rachel helped us narrow down our choices. She knew the names of every frame and we valued her opinion on which ones looked best. Thank you so much for your professionalism, sweet demeanor, and patience!!! you helped us tremendously, and made our process so much smoother. I, for one, find eyeglass shopping, daunting. With a Rachel I was able to stay calm and focused.

Great Customer Service. Wide selection of glasses. I'm looking at glasses at $95. However I picked…read moreout 2 pairs. Nothing extra. Did eye exam. Checking out, it was almost $1000.00. Please be aware. This is definitely not affordable.