Glad I found this place. Not only is it convenient to my house, but the tailor charges very…read morereasonable prices and does a great job.

A friend of mine recommended this place and I took a chance with two new dresses that were a bit…read moretoo large. I thought the tailor did a wonderful job. Neither of the dresses were a simple fix. The prices are very reasonable and they were ready when I was told they would. Will return for sure.

I have taken clothes to Rick's Cleaners for years. I have been very pleased by their services. The…read moreladies who handle services are wonderful!

I recently visited Rick's for the first time. I had 3 pair of dress pants for pressing only. I…read moreremarked to the clerk at the time that I was impressed with the very reasonable pricing. After I returned home with my trousers I quickly realized how they keep their pricing low. They apparently don't spend any money on training or quality control. As anyone would know, dress pants should be pressed with the creases in the front and back not the sides. Mine were all pressed side to side which resulted in me actually paying double after taking them elsewhere for proper service. Live and learn but I'd steer clear if I were you.

Visited ZIPS on W Cannon for the first time Saturday to get their same day services. I returned to…read morelocation at 5p and was devastated that the store closed at 2p noted with a hand written sign. While I was very upset that the W Cannon location closed randomly, without a message notification, S Lamar's manager took it upon herself to pickup and deliver my clothes AFTER closing at her location. Highly recommend S Lamar for their whole hearted customer service and support!

Literally the worst. Took around 19 items here and they all came back still stained or in worse…read morecondition than it was brought. They shrunk and put huge holes in all of my wool items. Do not go here...I now have to properly clean these on my own and have lost hundreds of dollars by using this place.

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Initially after bringing a gown here I had an issue with a steam stain and a hook and eye missing…read more I wrote an email to the store and the owner Eddie called me right away. He was apologetic and so quick to fix the issue. When i picked the dress up for the second time it was all fixed and good as new. I feel comfortable and confident taking my items back in here due to the fantastic customer service i received!

MY WEDDING DRESS IS BRAND NEW. I brought in my wedding dress that was absolutely black on the…read morebottom after the wedding. They said it was the worst they have ever seen. It is now PRISTINE!!!! They even were so gentle with the dress and didn't harm the bustle. I have never been so grateful in my life.

I would never go to any others cleaners in the Pflugerville area. Tailor Fit is absolutely the…read morebest. The business is a bit tricky to find but well worth the treasure hunt. Sunny is the best. It is obvious she knows her trade. She is so sweet and personable. She follows all requests and gives advice when needed. I find her pricing comparable if not better for services rendered. Thank you Sunny for being the best!

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

Have been using eco clean since 2012. We have always had great service and love their pick up…read moreoption.

PSA BRIDES: I strongly recommend against taking your wedding dress here for cleaning…read more I dropped off my wedding dress in September 2025 and paid $350 for cleaning. I was told it would be ready for pickup in November. After following up in December, I was told they needed a few additional weeks due to extra cleaning required. As mid-January 2026 approached, I reached out again for an update and contacted them 4 separate times with no response. I eventually went to the store in person, where they told me it would be "a few more weeks." In February 2026, I finally picked up my dress -- and it had the exact same stains as when I dropped it off, plus new rust stains that were not there before. I immediately pointed this out. The cashier told me, "it's because you only paid for cleaning." I responded that the dress clearly wasn't clean and I didn't understand how it could look worse after being in their possession for nearly five months. I was then brushed off so they could help the next customer, denied a refund, and not allowed to speak with a supervisor. Terrible experience. Please learn from my mistake and avoid this business. Based on other reviews, I'm clearly not the only one who has had issues with their poor service and communication.

Horrifying service at Cathy's Dry Cleaning. I am extremely…read moredisappointed with the service I received at Cathy's Dry Cleaning. A month ago, I brought in a $175 silk Theory tank top for cleaning. When I picked it up, there was visible damage on the front. The front desk staff asked me to leave the garment so they could attempt to fix it. I agreed, giving them the benefit of the doubt. When I picked up the blouse today, it was completely ruined--far worse than before (see attached photos). The business has refused to compensate me in any way for the destroyed item. To make matters worse, the owner, Tom, ignored my initial messages and was rude, dismissive, and sexist when I finally reached him. His behavior was shockingly unprofessional. I would strongly caution others against using this dry cleaner.

Cathy's is great. Always fast, reasonably priced and high quality. Excellent! Recommend this to…read moreanyone who lives downtown.

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

I had to use their service on a weekly basis, the first time I did they delivered my shirts all…read moreWRINKLED and packed inside a plastic bag. I called and NOBODY returned my call, everything had to be done via email. They came back the next day and had them fix their mistake by redoing my shirts and asking them to deliver using HANGERS to avoid wrinkles. I placed 2 orders and it seemed that everything was fine until yesterday when they did it again, my shirts were delivered WRINKLED and packed inside a bag. I called their customer service number twice yesterday and once today and nobody has called me back, HORRIBLE CUSTOMER SERVICE if I had a different choice while I'm in Austin I would definitely use that and not this company.

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.