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Press Cleaners

3.7 (112 reviews)
ModerateDry Cleaning
Open • Open 24 hours

Services - Press Cleaners

Commercial laundry services

Ironing

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Alysha L.

WARNING: USE AT YOUR PERIL. I was an early adopter of Press Cleaners, so I am incredibly disappointed to see their service has deteriorated. They say you'll have your clothes back "the next day," then repeatedly tell you it's coming "tomorrow" until it's been several days delayed, and unless you prod Gabe every step of the way there is ZERO proactive communication on the status of your order. This time, they BURNED the back of my favorite leather jacket--which I bought from Barney's years ago and it was in excellent condition. Poor communication throughout, with Gabe assuring me he would take care of me through a reimbursement, only to inform me today that I'd only be reimbursed $175.89 on a jacket I paid $1000 for. You've been warned. Suffice to say, they have lost a customer.

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Photo of Mark T.
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8 years ago

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Nelson T.

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8 years ago

Awesome company. Reasonably priced and they come to you. I live not having to drive to the cleaners anymore. Nicely done Press!

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Nelson T.

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7 years ago

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8 years ago

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Nelson T.

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10 years ago

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8 years ago

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Nelson T.

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9 years ago

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Nelson T.

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9 years ago

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10 years ago

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5 years ago

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7 years ago

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Nelson T.

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Photo of Ashlee D.
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8 years ago

This was so easy!! I will definitely use hem again. Met me to pick up, and delivered on time. Highly recommend!

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Nelson T.

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Photo of Sal R.
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8 years ago

Didn't show up for their pickup time, sent a notification that they were on there way and never came.

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Nelson T.

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8 years ago

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Nelson T.

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9 years ago

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Nelson T.

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9 years ago

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Nelson T.

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8 years ago

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Nelson T.

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6 years ago

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9 years ago

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Nelson T.

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9 years ago

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Nelson T.

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6 years ago

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9 years ago

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7 years ago

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7 years ago

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Nelson T.

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9 years ago

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6 years ago

Having a bad back was making laundry really difficult. Press delivers and picks up, so easy!

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10 years ago

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Ryan H.

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7 years ago

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9 years ago

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Ryan H.

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10 years ago

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7 years ago

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11 years ago

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10 years ago

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7 years ago

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11 years ago

Nelson is so great! The customer service is fantastic and they really work with you and your schedule! -Abigail

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8 years ago

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Nelson T.

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10 years ago

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7 years ago

Chose not to do business with them they chose to harass me with texts, have no desire to ever do laundry worth their service

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7 years ago

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7 years ago

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Page 2 of 3

Ask the Community - Press Cleaners

What would the turnaround time be for 5 shirts?

Hi! Thank you for your Q. Our turnaround is based on zip code. If you send me your zip code I can check our turnaround in your area. Or you can register for an account @ www.presscleaners.com to see our availability.

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Review Highlights - Press Cleaners

“The app or website makes it super easy and convenient to order service, and the turnaround times are great!”

Mentioned in 7 reviews

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Rick's Cleaners - 2017 Winner of Best Dry Cleaner in Austin! Rick's is an 8 Time Winner!

Rick's Cleaners

(46 reviews)

$$

South Lamar District, 78704 (South Austin)

I don't often buy clothing that needs to be dry cleaned, but there's always that exception: a…read morevintage sweater, a coat, a finicky dress or blouse or jacket. I dropped off a vintage men's sweater vest and crossed my fingers that it wouldn't fall apart in the dry cleaning process. They charge a flat per-item rate, so no surprises there. They do the actual cleaning off-site, so the counter employee took the sweater, set me up in their system, and told me it would be ready the next day after 5PM. I called the next afternoon and it was back early, which was fantastic because no one wants to hit evening traffic on South Lamar. Even better, the sweater looked great! So far, so good. I'll try them again.

I dropped off a few items last week. During that process, I was not given a cost…read moreestimate/receipt/breakdown of the cost. The woman who was working told me a receipt would be sent via text message shortly, so I left. Later that day, I realized I had never received a text. I checked my credit card statement and saw I had a pending charge from Rick's for $183.96. I immediately went to their website to see if they listed their prices (they do). I dropped off two clothing items (2 x 5.99) and four pillow covers (4 x 8.39) for a grand total of $45.54 + tax. I then called the store since this is obviously a huge discrepancy. Someone answered the phone and said I had reach a different store because the store I was trying to call did not have a working telephone. She told me I would have to go into the store and speak to someone. So I drive over to the store and speak to whoever is working (different employee that I had seen earlier that day). I began to explain what was going on and she immediately became defensive. She told me that the manager was gone and she couldn't help me. At this point I am pretty frustrated because this is becoming much more difficult than I needed to be. I told her to give me all of my items back and to cancel the transaction. She gave me the pillow covers back but then said she didn't know where the clothing items were and wasn't going to go looking for them. I said that was unacceptable. Then she calls someone with her personal cell. The woman she was speaking to (I believe her name was Anna(?) and I am assuming she is a manager and is the person I had interacted with earlier that day) was also very defensive from the start. After some back and forth, she handed me the cell phone to talk to her myself. She told me that she entered the pillow covers as couch cushions which are significantly more expensive. I find it hard to believe that she would have mistaken some standard sized pillow covers (20x20") for couch cushions - that's a huge difference in size. She was incredibly rude and defensive on the phone and completely unapologetic. I mentioned how I did not receive a text receipt to which she basically accused me of lying because she insisted that she sent it. I told her I never received it - so either she didn't send it or there was some sort of technical glitch. She also had the audacity to tell me that I "should've come back to the store before 3:15pm" - when she was leaving for the day. As if I am supposed to know her work schedule??? In this situation I would have expected her to apologize for the mistake and inconvenience and fix the issue. Instead she stated: "I'll change the price to the pillow covers, but you're going to pay an extra $8.00 each for pet hair". Really? These are *slubby* linen pillow covers - barely any pet hair. At this point I was really upset and told her to give me everything back. She told me that they won't be giving me the clothing items back since it was too much work to look for them. I made it clear that I wanted them to return the two clothing items and refund the whole order. I told her that if she wasn't going to return the clothing items that she still needed to refund the order since I was requesting them to give them back but she was too lazy to locate them. After more back and forth between the employee that was there and the one on the phone (Anna?), they finally agreed to refund the order and still send off the clothing items for cleaning. I cannot believe how rude the manager was through this whole process. I am not upset about the pricing - nor would I have been upset about a small/reasonable uncharge for the slubby fabric, but the attitude of the manager was unacceptable. It honestly seems like she was trying to up charge me in hopes that I wouldn't notice. I wonder how many times this happens? Pretty seedy behavior from "The Best of Austin."

EcoClean Green Dry Cleaner & Laundry

EcoClean Green Dry Cleaner & Laundry

(96 reviews)

$$

South Lamar District, 78704 (South Austin)

A special suit jacket that belongs to my husband sustained some water stains while traveling. I…read morebrought it to a local cleaners in Austin & they were able to remove some of the stain. They also said it's probably ruined and that they could keep trying, but would likely not get it all & could further damage it with stain removal products. It was disheartening, as this is the jacket he wore when we got married. So it's extra special & I didn't want to give up. My daughter researched local Austin cleaners who specialize in stain removal. She discovered EcoClean. They reassured me that they would get the stain out without causing further damage and sure enough, they did! They are specialists! I'm so appreciative. Not to mention the cost was comparable to other cleaners. So there's another reason to return to them from now on!

PSA BRIDES: I strongly recommend against taking your wedding dress here for cleaning…read more I dropped off my wedding dress in September 2025 and paid $350 for cleaning. I was told it would be ready for pickup in November. After following up in December, I was told they needed a few additional weeks due to extra cleaning required. As mid-January 2026 approached, I reached out again for an update and contacted them 4 separate times with no response. I eventually went to the store in person, where they told me it would be "a few more weeks." In February 2026, I finally picked up my dress -- and it had the exact same stains as when I dropped it off, plus new rust stains that were not there before. I immediately pointed this out. The cashier told me, "it's because you only paid for cleaning." I responded that the dress clearly wasn't clean and I didn't understand how it could look worse after being in their possession for nearly five months. I was then brushed off so they could help the next customer, denied a refund, and not allowed to speak with a supervisor. Terrible experience. Please learn from my mistake and avoid this business. Based on other reviews, I'm clearly not the only one who has had issues with their poor service and communication.

Press Cleaners - dryclean - Updated October 2026

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