Warning: I explained everything so it's long!
I go in Saturday morning for mani & pedis for my two daughters and myself. First time in 4 years for me, first time pedis for my 8 and 5 year old, first time mani for the 5 year old. It was busy and I was pleased to get seated fairly quickly and even seated us in a row. The pedi treatments were nice, but that's the end of the good part! From there it was just mediocre to down right frustrating!
The girls and I got shellac so it would stay for awhile. The mermaid design on my 5 year old, who actually was still as a stone for the first time, was a disaster and looked like white squiggles on an odd color!
My 8 year old wanted black nails with skull and crossbones in white glow-in-the-dark polish... told they didn't have that glow-in-the-dark color, told her nails were too small for that design, but they "did it" for her big toe. They made horrid hearts on her thumbs and laughable skull and crossbones on her big toes! We didn't care for any of the only glow-in-the-dark shellac they had, so I asked if they could put a clear coat of glow-in-the-dark on all our nails and they said they didn't have any either. I don't mind if you're out or don't have it, understandable and nothing you can do.
I opted for one little black heart facing me on my big toes, then had them facing out even though they had my phone with the picture, not to mention the hearts are lopsided. I tried something adventurous this time and asked for stiletto shaped nails, full set with the same color shellac as my toes with this jeweled pinky with the color on the nail as well. I asked if she could do it and she said yes. She put 4 rhinestones and then put these clear balls on it. It looked awful so I asked her to change design. She wasn't very nice to begin with and kept forgetting to do my pinky, but then was downright rude. Even as I was apologizing for changing my mind, she was throwing a fit! Started huffing and puffing and slamming things. She cut 5 cuticles and only apologized because I pointed one out because blood started pooling! None of my fingernails were even, the polish was uneven, some of my fingernail polish didn't cover all of the nail. Even better, I asked if she could do the second design and she refused. I asked if someone could and she didn't want to find out. She finally asked if someone could and the front lady nodded, but she came up and said no! I go to pay, with all 3 of us disappointed, and the lady said if I'd wait they could do the design. Paid and waited another 45 minutes to an hour and the guy did a crap version of what I asked for.
Sunday morning I looked at my nails and most of my fingers have these weird bumps, some are underneath my fingernails! My 5 year old's fingernails were gone like they didn't even buff them at all! My 8 year old was almost in tears with disappointment because she hates her nails! $290 for mani and pedis we hate plus tip for each person because I have respect. $350 for nothing for a single mom who splurged for her girls to have a relaxing morning!
If you want a good foot and calf massage I suppose it's fine, but even the solid color we got was uneven and I wouldn't advise. Hope this helps. read more