My sister wanted to treat me for my birthday to a nearby salon, less than 10 minutes from home. We were walk-in's,and only had to wait 30 minutes to be seen. We presented our designs to our techs and they executed the work flawlessly. I, however, had a slip up with my tech and didn't speak up til the end because of nerves, which was my fault. My sister noticed I was not happy when we left, and she paid for my nails, so I called in to see what could be done since we had only just left. The manager offered to fix them for free, but once I got inside he explained how since they had to start over it was a small charge, which was to be expected. Rightfully my tech was upset about me not speaking up, but it was truthfully a miscommunication. I repeated back what I had said I wanted and even noted what she said in the consultation, pointing out exactly where the issue was. She huffed and puffed but like I said, rightfully so as I did waste all of our time. At the end of the service I noticed she calmed down as her coworkers were lifting her spirits, since it was her bday as well. She fixed my nails to something closer to what I wanted and still delivered the results! However, the prices were absolutely ridiculous. $90 for a medium length full set at a nail salon? My sisters nails were $140..Not once were we quoted prices for the designs before starting-- and easily could have paid less for the same work nearby. We asked the receptionist how they price it by design because $230 for 2 full sets is asinine ! All she could say was it was up to the managers discretion :) Wonderful nails, terrible prices, the ladies at the desk passed the vibe check though! read more

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February 2026 The manager was very rude about an appointment I had made. He stated that they overbooked the tech. This would have been fine however we checked in five minutes before our appointment time and waited 20 minutes past it before we were seated. Which I don't mind waiting, but I should not be inconvenienced because the service requested was minimal. The manager is going to ruin this place. If he's not being rude, he's rushing the techs to finish a service that they are working on. Not sure why he's in charge. If it wasn't for the nail techs, I'd find somewhere else and I'm just at that point. read more

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I always love coming to this salon. Today I had Carrie do my acrylic fill and they turned out exactly how I wanted! BB is amazing at pedicures! She informed me I might have fungus under one of my nails, she treated it and explained in detail how to maintain treatment. I really appreciate it! My feet look and feel amazing! Will definitely be asking for her again. Thank you Bellacio Nail team! read more

Bellacio Nails and Spa - Nail Salons Near Me - Conroe, Texas

I stopped by Bellacio Nails & Spa today for a pedicure, and Kim took care of me. She was super sweet, gentle, and made the whole experience feel relaxing from start to finish. Everything--from the massage to the wax--was soothing and done with real care. The environment is very relaxing and the massage chairs comfortable. I'll definitely be coming back more often. Highly recommend! read more

Bellacio Nails and Spa - Nail Salons Near Me - Conroe, Texas

This was an extremely disappointing and unprofessional experience on a calm Sunday afternoon. If you expect to have an appointment time honored here at this establishment you will unfortunately be very disappointed. When I arrived for my appointment I was seated in a chair and told the technician I had an appointment with would be right over as the technician was "finishing up" with another customer. So I thought! However, I was left waiting for 40 minutes past my appointment time. During this period, a male staff member showed a feigned interest periodically checking to see what scent of rub I'd like, adjusted equipment and said the technician would be right over; but these actions appeared to be an attempt of a distraction rather than a genuine effort to address the extensive delay. This occurred twice as the male staff member was simply going through the motions with superficial empathy trying to distract from the fact I'd now been there 40 minutes after my scheduled appointment time. It was only when I decided to politely collect my personal belongings to leave that the technician rushed over to approach me, offer an apology and asked me to stay. She was now "ready" for my appointment. Completely unacceptable, so I departed. At no point during my wait was I offered an explanation, an apology, or any form of compensation. Either would have been appreciated. As a customer, I value your business's time and respectfully expect the same courtesy in return. Had I arrived 40 minutes late, I know my appointment would not have been honored. A little professional courtesy goes a long way. I trust you will take this feedback seriously to ensure future customers do not experience similar disappointing and unprofessional services from your business. This is a business and I value and respect your time and expect the very same in return. I'm sure if I had showed up to my appointment 40 minutes late my appointment would not have been honored. I politely collected my things and started to depart only then did the technician rush over, offer an apology, that she was now ready and asked me to please stay. Completely unprofessional and unacceptable. At no point during the wait was an apology offered or an offer for a compensated service. I am writing to formally express my disappointment regarding the unprofessional service I experienced at your establishment today. I arrived on time for my scheduled appointment and was seated after being informed that my technician would arrive shortly. However, I was left waiting for 40 minutes past my appointment time. During this period, a male staff member periodically checked on me and adjusted equipment, but these actions appeared to be a distraction rather than a genuine effort to address the extensive delay. At no point during the wait was I offered an explanation, an apology, or any form of compensation. It was only when I decided to leave that the technician approached me to apologize and ask me to stay. As a customer, I value your business's time and expect the same courtesy in return. Had I arrived 40 minutes late, my appointment likely would not have been honored. I trust you will take this feedback seriously to ensure future customers do not experience similar service issues. read more

Very sweet & professional! They did an amazing job and the place was absolutely stunning!

Never been dissatisfied with this place, can be pricey depending on what you are getting but if you are confused they can explain in detail. The interior design is beautiful and restrooms as well. I have been there a couple of times usually for nails but going tomorrow for pedicure because I have to wear open toe wedges soon. read more

Bellacio Nails and Spa - Bar area & waiting area next to nail colors across from register - Nail Salons Near Me - Conroe, Texas

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My dip turned out well, but I was cut and bleeding in two different spots on my toes. The real issue is the scheduling. I had an appointment for dip and a pedicure at the same time. My nails were started one hour after my pedicure. This isn't the first time this has happened either. Very frustrating when you call and make an appointment read more

I got a pedicure today and the lady was rough. One of the most painful pedicures I've ever had. I had to tell her several times she was hurting me. I have tiny cuts all over my toes. Skin feels raw. When the nail polish was applied it burned. Her name was Sam! read more

The Secret Escape pedicure is definitely the secret escape at Bellacio Nail & Spa! It was the most relaxing and luxurious pedicure. Michelle took her time and made sure every detail of my French manicure on my toes was perfect. What truly set the experience apart was the neck massage at the end! I loved feeling completely pampered. 5 stars! read more

Phong and Louis did a fantastic job!! I got the gel x manicure and a pedicure and they look great! Phong really took the time to make sure I was pleased and got exactly what I wanted. Would 100% recommend!! read more

Made an appt for 11:45 and have been waiting for an hour with 10 others. They gave me a heads up that I'd be waiting for about 10 min. Was seated on a chair for my pedicure and had not been seen. Really unprofessional. If you're booked, you're booked but don't waste peoples time and overbook. read more

This salon has started charging extra for "nail shaping." Even if you don't change your nail shape, they still charge you for it. I don't understand--nail shaping should be included in the service. So are customers supposed to leave their nails messed up just to avoid an extra charge? It seems like the price only includes the color. Very disappointing. I do not recommend this place. read more

Came on a Sunday afternoon. Seemed like a crowded overpriced nail space. The people that worked there were SUPER nice. It's just too crowded to relax... I couldn't make an appointment. Well, it's clean and pretty inside. read more

I have been a loyal customer to your business for 2 years. Upon checking out today I noticed I was not being billed for all the services I received and immediately let the front desk lady know prior to paying my bill. A lady that I assume was the manager proceeded to talk to the lady that did my toes in a language that I did not understand and raised my bill from $98 to $129. I noticed it was off as it should have only been $16 more for the shoulder massage but I proceeded to pay anyway. After paying I checked my receipt and noticed that I was charged for both gel and cat eye, I went back and explained the lady that I believe was the manager that I only received the cat eye and not the gel, she proceeded to tell me that those 2 fees goes together, I questioned her as this was never disclosed to me and I thought I was only paying for either the gel or cat eye as they are different services. She proceeded to gaslight me by saying it's ok it's ok and walked me out of the building. I was honest with your business and thought your business would also be honest with me. After being a loyal customer for 2 years I will not be coming back. I'm not worried about $15 but integrity. read more

Bellacio Nails and Spa - Bill - Nail Salons Near Me - Conroe, Texas

Absolutely loved my services! I am so glad I found "my place!" We just moved to the area and I am very particular with my nails. They did an excellent job. read more

Bellacio Nails and Spa - My chrome nails in blue and brown! Exactly what I wanted. - Nail Salons Near Me - Conroe, Texas

Loved this place it's super big and clean! Amanda was super nice and guided me the whole way. Got my nails done by Adam he was very nice and tried to get everything perfect and Daisy did my pedi she got it done right. Will be coming back! Now let's see how long my nails last as for quality and to see if price is worth it will post an update in 2 weeeks :) Paid $116.00 Adding my nails and the picture of what I asked for! He did good I'm happy. Thank you Duc for making sure everything was great. read more

Bellacio Nails and Spa - My nails - Nail Salons Near Me - Conroe, Texas

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I came here with an appointment and was not started until over half an hour later. The person working on my pedicure was in a rush, and pretending to remove cuticle, without even touching my toenails. I asked her to clean on the sides, she started pulling upwards, causing me a lot of pain. It stopped hurting when she stopped pulling, several hours later, now, it is swollen and hurting a lot! I chose regular polish to give my nails a break from the gel/shellac. She didn't file my nails and painted on top of the creases. I can see the rugged toenails painted, with lighter shades on the corners (I am pretty sure she only did one layer). When I got home, my heels were so rough, I could still see the tissue not having been removed. I went back to the place, the person in charge could not, for the love of God, understand or acknowledge what I was asking. He just offered to fix it. I was appreciative of that, until I noticed I was kept waiting for a while on a day I wasn't counting on having to go back in. I decided to leave, I let him know in a very polite way. I am proud of myself for having kept it together, but it does make me mad that I didn't get a simple pedicure done right from the beginning. Now I am getting on a flight tomorrow with "wrinkled" and painful toenails! read more

After having two, not so great, and one really bad experience at envy nail spa, I simply googled for the nail salon closest to my home, and I found this amazing place. Not only could they do my nails the way I liked it, but they didn't charge me an up charge for something they didn't do. They serve drinks and their customer service is impeccable. They make sure to completely understand exactly what services you want and in what colors and they do it painlessly and quickly. Not only did they fix what the other salon had botched, but they did it with such a cheerful attitude that I don't believe I have had before at other salons. read more

Bellacio Nails and Spa - Holiday nails - Nail Salons Near Me - Conroe, Texas

bellacio has officially lost my business. last time I came in as a walking and had a 45+ minute wait after not being told there was a wait at all and even being moved to a chair. I was told to try making an appointment and I won't have to wait as long. well, after months before coming back I make an appointment and guess what? a 30 minute wait at a chair! read more

This is a terrible business from the tech who shoved my hands in the nail dryer and destroyed my nails and manager refused to fix and wanted to charge me for a full set I came in for a basic refill ended up with destroyed nails and out of pocket cost. The owner asked me to come in and he will make it right he offered to do my nails at the full price of a new set! You have been warned! read more

Bellacio Nails and Spa - Nail Salons Near Me - Conroe, Texas

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The lady burned me I got a eyebrows and lip waxed and she burned me my face is red and peeling it burns and my face hurts. She put on the wax too hot and then put aloe Vera on my face for sunburns when every time I have gotten waxed I never got burned and had it hurt like this. read more

I enjoy coming here very much. I drive from New Caney about every 4 weeks and prefer it to places much closer to home. The color selection alone is massive, I can request pretty much any design for my nails, and every one has been very attentive and polite. read more

Bellacio Nails and Spa - Nail Salons Near Me - Conroe, Texas

Come here every time for my nails and they always turn out amazing!!! Thu is the sweetest nail tech and she does an amazing job! She's very gentle and precise about her work read more

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Made an attempt to get myself pampered and was taken aback by the signage placed on the front glass doors. The rules for service... Honestly, I did not go inside. This is not a welcoming experience and Owners should re-consider their marketing strategy. This is a complete turnoff - I cannot even rate the service because I couldn't even get my foot through the door. read more

Bellacio Nails and Spa - Rules For Service - Nail Salons Near Me - Conroe, Texas

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I have been going to salon for 2 years. Usually have a good experience and nails look nice. While getting the pedicure the nail tech clipped my nail way too far back. It started bleeding and she put something on it and just apologized. When i got home i cleaned it really good. When I woke up the next morning it was painful to touch and looked horrible. I went to-the dr and they said it was infected. Prescribed me po abx and topical abx. I went to the salon afterwards and spoke to one of the men that i thought ran things. Showed him my toe and he took a picture of it. He said he will have the manager call me back. The next day manager called me back and he just kept apologizing and telling me they can fix my color of my nails. Told him the color is not the problem. Its my affected toe. i cant wear closed toe shoes right now which means i cant work. I told him his nail tech needs to be reeducated on not to go so deep on the side of nail. He just kept appolgizing and told me to bring my doctors bill in. I told him i showed the orher guy my prescriptions of the abx. He just appolgized. I dont know what I expected for being a loyal customer. but definitely more. Maybe at least a refund on my nails. Needless to say I will not be going back with this kind of customer service. read more

It was my first time coming in and I will definitely be returning! Upon arrival, the receptionist helped me fill out my order menu and was overall very attentive and kind. Amy did my nails this afternoon and made my nails look identical to the photo I showed her! Definitely recommend this place for anyone who wants more detail oriented designs! read more

Bellacio Nails and Spa - Nail Salons Near Me - Conroe, Texas

I have been going to this spa since I moved across the street from them and let me tell you I haven't been disappointed yet! Everytime I come back I'm always greeted with a warm welcome and assistance! The atmosphere is super nice everyone is just doing their own thing and relaxing! They can do short nails, long nails and everyone is extremely talented there! I haven't had anyone disappoint me yet. I honestly am super pleased with them and plan on coming back there until I move away. read more

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March 25th I went to Bellacio Nails and Spa for the first time, I'm new to the area and figured I would try it out. I absolutely loveeeddd it! Everyone was so nice, Erkin I believe was very welcoming and even took a discount on my nails. Hannah was amazing, she did a wonderful job on my nails and I was literally in Aw when she was doing my nails since it was my first time ever getting a design. 10/10 I definitely recommend! The pricing is great, you definitely receive more than what you pay for! read more

Bellacio Nails and Spa - Full set with nail design - Nail Salons Near Me - Conroe, Texas

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At the beginning of the year this establishment was good but now it's especially horrible! The service, staff and management are all poor and would not recommend anyone to go. They are over priced and have inexperienced staff working on you. Almost as if they have not license or right out of school. Also, the ridiculous paper they make you fill out when you arrive is useless because they still ask what service you what like 4 times and try to sell more extra services. New management needed ASAP! Definitely will not be return for a while. read more

Bellacio Nails and Spa - Pedicure chairs - Nail Salons Near Me - Conroe, Texas

This is my last time coming here! I've been here many times and I've had some issues in the past. I've given them multiple chances. Today my experience was by far the worst. The customer service here is terrible...at least it is for Black women. I noticed a huge difference in how I was treated (poorly) in comparison to their non-black customers. I was not greeted by my pedicure technician, Randy, not offered anything to drink, and my manicure tech, Thu, arrived late. However, other customers around me were immediately offered beverages and their nail techs arrived on time. Plus, my manicurist, Thu, cut me twice, made me bleed and my cuticles are still sore. This is not my first time having an issue with Thu, I caught her giving my nasty glares on another occasion that I was at this salon. When I brought this up to the managers, Duc and Sophia, they did nothing to make this situation right. Sophia did not bother to apologize and when I told her that I had a bad experience she was dismissive and clearly did not care. Duc provided excuses such as "Sorry, we were really busy" which is unacceptable. If they were SO busy, why did other customers receive drinks and better customer service than I did? They gave another excuse that they girl at the front counter is new but she managed to get drinks to everyone else except me. If you screw up, apologize and try to make things right, don't give me excuses. Your managers failed at this. As a black woman, the way I was treated here was deplorable. Clearly this salon does not value their black customers. read more

The manager of this shop is SO rude....I always give the benefit of the doubt to people and try not to take it personally...maybe someone is having an off day or just struggling....THIS GUY JUST SUCKS. Went to another nail place across the street and one of the ladies working there said she quit because the manager was so horrible to the staff. I hope they get it together here...YIKES read more

THE BEST NAIL SALON IN THE AREA! Chris is absolutely AMAZING! Staff is great, they really take care of you and make sure you walk out with the best experience possible, I definitely recommend this place! read more

Bellacio Nails and Spa - Nail Salons Near Me - Conroe, Texas

Bad mani/pedi, rushed and rude describes the service we received at this mail salon. Granted it's been awhile since we last visited this nail salon. We visited when they first open and the service and customer service was great. Today they seemed rushed and not interested in providing good customer service. I treated my boyfriend to couples mani and pedi for Father's Day. Unfortunately after the bad mani and pedi he got I still owe him a mani and pedi. read more

Bellacio Nails and Spa - Front of business - Nail Salons Near Me - Conroe, Texas

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Na was great, she did both my daughter and I nails. Professional and very nice, lovely design. Ashley did my toes, very nice young lady. We will return read more

Chipped shellac two days later.. $35 WITHOUT a manicure. This place is overpriced for the quality read more

Bellacio Nails and Spa - Chipped shellac two days later - Nail Salons Near Me - Conroe, Texas

I am not sure the Male that is running this location if he is the owner or Manager. I have a high tolerance with rude, narcissistic people. I have tried to give the place the benefit of the doubt. But this guy is so rude every visit i have made. No one is allowed to talk in a loud or laugh, he has posters all over the place on how we should always keep quiet. This is not a library, and if anyone wants to get pampered with your girlfriends this is not the spot for it. He will let you know quickly you need to be quiet. I saw this sign on his door this weekend, and realized this is not where I want to spend my money or time. The ladies that work there are perfectly fine, he just makes it uncomfortable and unpleasant . read more

Bellacio Nails and Spa - Sign. - Nail Salons Near Me - Conroe, Texas

Came around last week... nails were not shaped how i wanted and were actually uneven and the apex on my nails are very bulky on one hand. Also acrylic was not cleaned up under the nail which looks very sloppy. The guy who did them was nice and all but i honestly would not return. I give an extra star for the nail tech who took the time to create the french design on each finger but overall it was not worth 75$. At all. So now ill be spending more to get these taken off and done by someone else somewhere else.The place is cute but needs to step up there nail game. read more

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I was excited to see Bellacio open across the street from my home. I came here a few times for a full set or refill and also for a pedicure. The services left me underwhelmed. Each time my nails did not come out the way I had anticipated. Every time I asked for a particular shape or color, I was told why it wouldn't work, but when I would go to another salon they were able to accommodate my requests. The inside is pretty and they have plenty of chairs and nail stations but I feel like the services and the experience is severely lacking. read more

Everyone is great! I read some of the other reviews about the supervisor and I completely disagree. He is great and always addresses me by name, very courteous. I brought a friend with me and she continues to drive from New Caney to have them do her nails because their service is outstanding. Would not go anywhere else! read more