Extremely disappointed with this spa. i scheduled three appointments for my wife and her two…read morefriends to celebrate her birthday in a relaxing way. I initially booked the facial and massage for them all because I wasn't sure which one they'd want but realized they all wanted massages. We had a few calls back and forth figuring out what the plan was and ultimately came to three massages. I specifically confirmed multiple times because I wanted my wife to be carefree on her day. Fast forward to the day, I dropped the girls off to get their massages and come to find out that they didn't have enough massage therapists available to take all three. As you can imagine this is extremely frustrating because I confirmed multiple times with the spa to make sure this exact thing wouldn't happen and was assured we'd be good. Again, completely disappointed in how this was handled and am baffled that their "scheduling tool" is a notebook with everything handwritten in it.

The hair salon here is a fun place for a quick wash or blow dry. Spa conjures up images of luxury…read moreand relaxation and attention to detail. The shampoo was minimal to get the job done. I was hoping for a little head and neck massage with shampoo, but no such luck here! This is a nice place with good service, but not comparable to the luxurious Trellis Spa at Houstonian!! The Trellis is still best in Texas or USA!! True pampering -- Waterway Marriot calls itself a Spa, but a nice hair salon. No special bells or whistles. Same price as real spa, just do not expect the pampering here. I will return and hope this Spa rises to its name! Sweet to receive gift certificates here, since friends read that this Spa Waterway looks and seems so fancy!! I will try again another month- my second time, so maybe three will be a charm! Left sun glasses here last time. We called several times to remind that we will be there to get them. We were told they are saving them for us. . No one knew about them today. Do not leave anything behind!! Receipt for services was a long thin strip of paper, not even an inch thick. Checking out when your friends and family call or order expensive gift certificates for you may be a hassle. Be prepared to find your codes! I am not certain if gift certificates are appreciated here, even when hundreds of dollars are spent to surprise us with amazing experiences at the most impressive places possible.

Wellness Thai Message and Spa 1 My Therapist was Faye at the…read more1535 location #1. Lia made my 1st Thai/deep tissue experience very nice. Very clean and positive energy inside the place and people. Good communication and made me feel comfortable. The pressure and technique was among the top in my experience. Got all my problem areas. I felt it was a good value for the rate and plan to return. Make sure the preview the storefront in your GPS so you don't end up at the adjacent sketchy massage joint around the corner.

UPDATED*** My wife…read moreand I had a very poor experience our first time here due to a horrible employee (horrible massage and demanded a tip). The CEO of the massage establishment found out about this and reached out to me personally. She apologized for the encounter, thanked me for my honesty, and offered a free massage with their most talented massage therapist. What a wonderful company. I have never seen anyone do this before. It was a great experience the second time. I genuinely felt relaxed and rejuvenated. Highly recommend.

Visited Serenity Sips with a group of friends and it instantly became one of those places you want…read moreto keep coming back to. It was my first time trying it, and I was honestly blown away by how good the customer service was. The staff is warm, attentive, and actually seems happy you're there -- which is rare these days. The food was fresh and you can tell they really lean into using local ingredients. Everything tasted clean and well‑made, not just thrown together. And the coffee... top notch. Smooth, bold, and clearly crafted by people who care about what they're serving. You can feel the difference between "just another coffee shop" and a place that takes pride in the details. The vibe is perfect for hanging out -- comfortable seating, relaxed atmosphere, and enough space to actually talk without yelling over noise. Our group ended up staying longer than planned because it was just that easy to settle in. This spot is officially in my rotation now. I'll be stopping by often.

A new way to unwind and relax, while drinking coffee or getting a healthy bite! This place was…read morenice.. except for the tiny limited parking spots. Don't forget there's parking spots in the back of the building but only one way in and out. Not that convenient but it's worth the visit! If you're looking for a place to relax they offer services that require an appointment. I was taken back by the price for the size of their shareable guacamole & chips. Nonetheless it was delicious! My friend got their chicken scoop which was really good even without dressing in it. Most likely will come back!

The POSHEST spa experience I have ever had! I was greeted at the front and led back for a tour…read moreshortly after my arrival. As soon as you left the entry area the ambiance changed to candle lighting and Zen-like music. I loved the fact that in the lady's lounge they had my name on my locker (nice personalized touch!). They provided a nice robe and shoes for my visit. I changed and went into the relaxation lounge which was lovely. Relaxing chairs, snacks and beverages including mimosas and champagne. Luis was my massage therapist and he arrived at the lounge on time to take me back. I booked a 50 minute Swedish massage. Luis asked if there were any problem areas that needed to be targeted. It was excellent! I like that the table was warmed before I arrived, your feet were cleaned with a warm towel at the beginning and end. I also appreciated when he went to work on my upper back he put a towel over my hair so I didn't have the oil left to deal with later. When I finished up I took a nice shower in the ladies lounge. I left feeling like a relaxed, pancake. lol If you're looking to treat yourself or a friend to a wonderful spa experience this should be your choice!

Yawn the aesthetic was great but definitely needs a refresh as everything seems shabby. The…read moreservices are disappointing. I was counting down until my massage was up if that tells you anything. My service provider seemed very checked out. The selling merchandise on check out is odd and seems to be very encouraged because those girls sure can harsh a mellow. Would love to see someone come in and revamp and spend some time on training staff if they want to charge luxury prices the services should reflect that.

I went here for the first time time not expecting much. However, Nicole blew me away. She's very…read moreprofessional and knowledgeable. The faculty was extremely nice and welcoming. I signed up for a membership right on the spot. I'll recommend Nicole any time

Never knew this place existed until the other day ! I had been to other places and this one…read moredefinitely was the best service for the money you spend ! Stephanie was so kind and gentle with my sensitive face ! Took a very good care of me and recommend me multiple products I can use to improve my face health!!! Definitely coming back to see her again for micro needling !!!! 5 stars super nice facility!

In town from California , the staff are so caring and kind . All the therapies are top of the line…read moreequipment and I felt amazing leaving there. Will definitely return. Thank you sage!

I have been their colon hydrotherapy services and have no complaints so far. It took me a minute to…read morefigure out what the best way of scheduling was but now things are going smoothly.

We initially went to the Massage Spa across from this location, but no one was at the front desk…read more He was complaining about upper back shoulder pain. Which was preventing him from exercising and doing certain tasks. Thankfully we seen this place across the way and decided to walk in to learn our options. The owner Luke was very friendly. We asked for the couples massage 60 min, which is only $120, +$3 If you use a card to pay. That's a great deal to me. And I am pregnant, so I asked if they have someone who is experienced. He called his wife to come from their other location and she arrived within 15 min. And it was just what we needed! While waiting for his wife Lucy, Luke helped put pressure and did some stretches and neck work on my partner, Chinese Tuian. And immediately after my partner felt tremendous relief! I was amazed. Especially bc he thought I could just give him a massage at home to work out the kinks. This Chinese Tuian was like magic with specific pressure points. Then once his wife arrived we began our couples massage. Mine was relaxing as I'm unable to receive too much pressure at 8 months pregnant. One thing I did notice is the massage Lucy did on my face helped clear my sinuses! Now I'm able to breathe well again! My partner's massage therapist used hot stones, and stretched him, did deeper pressure points. And he too has left feeling so much better than when we walked in. We are happy we found this place. Luke told us they have two locations and have been here for 15 years. We will definitely be back and highly recommend!

I haven't had a massage in America in forever. But the kiddo wanted one despite my reluctance. I…read morelived in both China and Thailand and I used to get massages daily while living there. So I'm kind of critical when it comes to judging massages. And I just knew it wouldn't live up to my expectations. First off the price in America is just ridiculously high compared to overseas. But isn't everything I ask? An hour combo at $60 buys you 30 minutes foot massage and 30 minutes body massage without moving to a new spot or 30 minutes moving to one of those face down chairs for the body massage (more like neck and shoulder in the chair). Regardless it's almost the same since you are face down either way, the main difference being they would also work on your lower half if you didn't choose the chair. First off let's make no mistake. This a Chinese establishment. Like so many places in Houston. The guy up front is actually from the same Northern province in China as my dad is from. And the workers - all Chinese. The guy working the desk will interpret for them what the customer wants. Like one customer came in and didn't want the legs or arms massaged (focus time on back and shoulder). And I can see why as they spend a whole lot of time on those areas otherwise. I'd probably say the same thing if I were to come back one day. My masseuse was an older lady. The women's hands were unfortunately weak. It was late in the day so maybe that's why. Not much pressure whatsoever. The only time I felt something was when I was face down and she was using her elbow to grind it in my back. It hurt like crazy. A few times I encountered this same thing in Thailand and I always hated it. It is really the lazy man's method for giving a massage. They soak your feet in a bucket of warm water at the start of the massage. And they cover your eyes too with a towel. No music. And it was very quiet (they don't chit chat with each other). The guy at the front was a bit standoffish at first. He seemed to not like me taking photos and asked me why I was doing that. When I explained I'd be writing a review and wanted pics he seemed ok and actually got a whole lot nicer. So we got the $60 massage combo massage. And they went the full time which I know some places (or some visits) don't always do. Credit card usage has a $3 surcharge. My daughter's masseuse was waiting by the front door as we paid upfront which is usually what they do overseas too. I think it's usually to get a tip. But my masseuse was nowhere in sight so I actually had to have someone track her down so I could give her a tip which being in America I felt was the right thing to do. Actually overseas now the Americans have spoiled the Thais to where it's expected there too now. Sad to see a beautiful art polluted like that. We did $10 each on a $60 massage. And they seemed happy with that. I've included some videos of the inside and price chart. I think their hours are shifted back from what is posted on Yelp and Google Maps, seeing as folks were just coming in as it approached 9 pm. And the door actually says 10 am - 10 pm too.

Aerielle was terrific! I was very impressed. She is clearly very qualified and uses the perfect…read moreamount of pressure. I walked out feeling terrific. It's a lovely space and she has lots of nice touches like scented table, warm towels, and a cool cover for my eyes. This is hands down one of the best deep tissue massages I've even had. And it's right by waterfront Kirkland which is super nice.

Ariell did an amazing job on my chronic back and neck pain. She got into the nooks and crannies of…read morethe tight muscles and had great technique. My pain is much relieved and she even relieved tension in areas I didn't know were tight. Very professional and friendly. Will definitely be coming back and referring friends and family!

I was squeezed in the same day I called. I had anxiously ruined the ends of my long hair and wanted…read moreto start over with healthy hair again. BRIDGET WORKED MAGIC! I have never received so many compliments on a haircut before ever, seriously, every day. It's the shortest my hair has been since junior high but I really like it! She was quick and knew her stuff. Easy to talk to & will go back to see her again. Definitely recommend Bridget for a shampoo, cut, style!

Everyone here is so nice and sweet! I went to get my haircut with Sachi and she understood my hair…read moretexture and my needs. She's very good with curly hair and just an amazing person herself. There's a lot of parking and its a beautiful place!

Letty and her assistant Sabrina were amazing! First-letty…read moreknew exactly what I needed. The lymphatic drainage massage was great. My body desperately needed it. She was extremely knowledgeable and made me feel very comfortable. The massage felt great!. I came back again-This time I met Sabrina, her assistant. She gave me great post-consultation advice. These ladies know a thing or two about post-surgery healing. I appreciate their hospitality making me feel comfortable and always available when I have questions. Going back for my 3rd lymphatic massage this week. My swelling has gone down tremendously. I know these massages are making a huge difference in post-surgery healing.

Odd experience. Uninspired would be my best guess of summarizing. Location had no sign on the door…read more The lady who did the massage didn't say much and seemed to be new or uncomfortable. No intake or discussion before I was on table. Was a little short on time. Even though there was nothing worth mentioning, I still tipped the young lady. I am generous with my reviews and tipping, and she did do the massage.