I am very sure I have left a good review for customer service for this place years ago but the standards have since plummeted. Also I have spent quite a bit here for one thing or another and except for the semaglutude shots other treatments haven't been great. I also notice the owner is quite hostile towards other negative reviewers, each and every one. Reviews are supposed to be used to improve the services you provide, if you need to do an in service on your vastly new staff you do that. When your NP had poked me 8 times and couldn't get my IV, I was patient (I am a RN myself), and let the pink haired blue truck, now has left lady only start my IVS. The laser hair removal like someone else has said is in effective, I have successfully done that treatment elsewhere but I quit coming for those and have more treatments I can donate to someone that wants to waste their time. I wanted to ask to see a different NP this last time Because I felt the last visit wasn't good but again am all for giving people chances. I had my appointment on the 23rd for semaglutude and pharmacy didn't get it until may 31st when I called wondering why I didn't get the meds. Amman don't fight reviewers. Work on your staff. These e meant to help you. Also the Botox service I received from a different American spa was much better but they're not in my area this spa is down the street from me but I'll have to look around now for a better place. read more

Michelle is amazing! You can tell she has been doing this for a while. She is quick but takes her time with each customer. She was able to correct issues from another spa! Only downside is that you may have to wait... they are typically behind. read more

Michelle is so kind, attentive and patient... she knows her stuff... love her. She is a great botox injector.

I have found my happy place! Michelle is nothing but fantastic. A real artist. She gave me just what I wanted. I did brow lift neck lift with threads and lips and jawline filler as well as Botox over neck and forehead. To top it all off the pricing here is fantastic. I could have saved a fortune if I found this place sooner. read more

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Man. I have been coming here for a minute and I love Michelle and her expertise, but since new co-ownership has come in everything has changed. Prices have gone up and I literally am waiting for 45 minutes for a scheduled appointment. Insert eye roll here. I'm a pretty loyal customer but I have my limits. On to the next aesthetician I guess. read more

I signed up for laser hair removal and purchased a package to treat 2 different areas. I previously had laser hair removal from a different place on different areas and it was very successful. I still had one more treatment session, but really did not want to go because I have not noticed any difference throughout the sessions. I went to my final session to discuss that my treatments had not been successful. I was told "Yes, sometimes that happens, that's why we tell our customers that it may not work". I was never told this at any time before signing up. I also found out there were two different settings, one of which was a higher frequency but also more painful. I knew that LHR was slightly painful from having it done years ago. I would have elected to use the higher frequency for better results in the hopes that the hundreds of dollars I paid would have been worth it. So basically I paid for nothing, with no offer for atleast an extra treatment or two using the different frequency. The technician was polite, but I paid for treatment which was unsuccessful. I was told I could look on Groupon for other LHR places.... Not a good way to promote business or retain customers. I would suggest you look at other places for actual results instead of wasting your money here. read more

Friendly but incompetent. Please do your research and be aware there is no medical attention at this facility. Michelle left a scar on the tip of my nose! Really upsetting. I had a severe reaction to tear trough injections. Even after an office visit, calling, and text messages they ultimately couldn't help me. At its worst, Michelle was unavailable (on vacation) and the staff "nurse" didn't know what to do. I had to see an actual MD to get a six day course of steroids. Please please proceed with caution. read more

I visited the "spa" for a prescription for Semaglutide because they were cheaper. Hahah. You absolutely get what you pay for. The medication was completely bunk. BEWARE read more

I was beyond impressed with this place and I couldn't have been happier with how things were handled and how friendly the staff was. They help all sorts of people and not only did I feel comfortable, but i felt valued. Check out Groupon too for some good deals as well. Check this place out! read more

If I could give Michelle 6 stars, I would. The 6th star would be for her contagiously sweet disposition and how comfortable I feel in her office. I trust her whole heartedly and LOVE everything she's done for me. If you're on the fence about something, have a consultation with her and get your feel good back on how beautiful you are! I'm blessed to be one of her clients!! read more

After calling and establishing the fact that they do indeed accept care credit I made an appointment for fillers,When I came to my appointment after driving for one hour I was told they only accept Care credit for hormone replacement! Do a better job of training your staff with the right information! read more

Michelle is great at helping I understand how to improve your skin. B12 shot really improved my energy level

Michelle is a magician and so talented at what she does. If you need someone who is skilled, loves what they do and executes it with precision book Michelle. I have been going to her for a year and am beyond happy with what she does each time. She also can look at you and know exactly what you need. She has excellent recommendations. read more

I am only 18 and was worried about finding a spot who knew what kind of shape I was going for as far as lip fillers. Michelle was absolutely incredible and explained everything i wanted and then gave me exactly what I asked for , for much better pricing than surrounding med spas, I would recommend this place extremely, it's very efficient and fast and I felt so comfortable and am in total LOVEEE with the results , thank u soo much Michelle! read more

Leaving a review because I made my decision to come based off reviews and this place deserves it! Got a groupon for dysport after reading the reviews on here to make sure it was legit and people had a good experience. I had never had dysport or Botox and was nervous about it and having it look unnatural. Let me just say Michelle is amazing, she explains everything to you, answers all your questions thoroughly and never rushes you. She gives you all your options and never pushes you to purchase anything else actually encourages you to start on the less expensive side to make sure your happy. Got the dysport plus a little extra and she did an amazing job it looks natural and was quick and easy to do. She discussed my future skin care concerns and we have a plan for future treatments which she also based around upcoming sales and told me the best time to purchase. She's honestly so sweet and so professional and does an amazing job. She's always looking to save you money and never pushy. I didn't expect to find a long term place off a groupon but I love her work and will be recommending to all my friends. If you're looking for injections, peels, laser treatments etc you won't be disappointed coming here. read more

Michelle does great work and is super personable, she doesn't push products or other procedures and I never feel rushed. Taylre does great laser work and can hold conversation well so you never pay attention to the laser itself. read more

Michelle is amazing. So conservative and so careful. A delightful personality. She has experience doing this over and over again for years.

Great place! Michelle is super friendly and skilled with filler. Not only that but their services are reasonably priced! I definitely recommend Z Medi spa read more

This place is great!! Michelle is awesome and always takes her time to chat and give me recommendations without pressure.

Staff was helpful and very knowledgable. They were thorough in explaining each product. I was transitioning from Botox to the newer product. They made me feel very comfortable. The facility is nice and in close proximity to The Woodlands, without The Woodlands premium. read more

Love Love Love. Have been going here for Dysport and fillers for over a year now after going to a few other places. Def my favorite and Michelle is awesome. read more

Michelle is fantastic! I've gone to her for a year now for my Dysport and she's awesome.

The services themselves are alway exceptional, but their time management sucks. My appointment today was at 3:30 and I wasn't seen until 4:35!!! I had arranged an hours worth of child care for what was supposed to be a five minute appointments. The to not be seen till an hour later it's very irritating. Doubled with the irritation of having been told on the phone that the service would be $75 to then in office be told that no in fact what I wanted on special was $149. When I questioned the difference Michelle's comment was well if your budget can only allow... It had nothing to do with my budget, And everything to do with not being informed properly on the phone. Today is not the only time the have been late My last three laser hair removal sessions were all scheduled for 8 AM and we're 15 to 30 minutes late as well. This shows an extreme lack of consideration for other people's time. read more

Love love love this place, Michelle is absolutely amazing at her job. The entire staff is friendly and helpful but Michelle is the icing on the cake. She is professional, knowledgeable and confident. I truly enjoy visiting Z Medi Spa! read more

Michelle is a magician! She's knowledgeable and seeks to match you with best option for you. Plus she always keeps an eye out for any specials that may work for you. A true pro! read more

First time here wasn't bad. Found this place on Groupon. I did have to wait an hour even with a scheduled appointment to be seen. Outside of the long wait, the visit went well. Michelle took the time to explain everything to me. She was very kind and patient. She was very thorough and provided great after care instructions. read more

Michelle is friendly & professional! Excellent at laser hair removal & fillers. The cost is reasonable, much more affordable than other providers in the area. read more

I absolutely love Michelle. I was very nervous and apprehensive about trying any cosmetic procedures. I did my research and found Michelle. She is beautiful and she's great at what she does. I have a big thing about taking advice from someone who looks like I want to look, diet, beauty, hair, etc.. When I saw Michelle I knew I was in good hands. My results were soft and natural which was a big thing I was looking for. I have used her for 2 different services and will continue to return. Price and results are the best. Go try them don't be nervous. You won't regret it. read more

I almost don't want to review this place, as it's my secret to looking young and feeling great. As a physician myself I am very picky about, who I let inject me, i have seen to many cases of botched. Let me tell you about Michelle she is either the Michaelangelo(think Sistine Chapel) of filler or a magician. What really sets her apart is her focus on your customer experience. From the minute you first sit down with her, you can tell she wants you to have the best experience possible, while keeping your goals in mind. You will come out looking better than you did 15 yrs ago. Can't say enough wonderful things about this place. I would say tell all your friends, but please don't or I will never be able to get an apt with her. Oh and btw her pricing is ridiculously lower than any other clinics in the area!!!! read more

I agree with the rest. Michelle is amazing. She knows what she is doing and for once I was less nervous while getting injections. Very sweet and knowledgeable. Great experience. read more

I don't trust this place or the people who owns it I call for specials they had it, happy I scheduled receptionist told me next open will be August 28 and that was ok, they cancel because our city was impacted with Harvey After all ! I got there and the owner nor the manager Marylou care about my frustrating experience and did not give me discount. read more

Love, love, love Michelle. She is so knowledgable and explains everything thoroughly. Very convenient location and you can't beat the prices. Definitely recommend to everyone! read more

Been going here for about a year. Michelle is GREAT! I love this place. Great Service

It only has 5 stars but I would give it 10. I have been coming here for a couple of years and I travel 3 hours to do so because of the great service, atmosphere, competitive prices and consistency. Everyone's is incredibly kind and will do a wonderful job for you. Highly recommend. read more

I am so fortunate to find this place! The service from the staff is very helpful and generous. I would highly recommend coming here. Thank you Z Medi Spa!! read more

I had 450 dollars of dysport two weeks ago. At the time I was a little concerned with the technique because it was more like a rapid fire pricking than injections that lasted in whole less than a minute. I made the two week follow up only because of the large amount of movement and full movement around my mouth. I might add that to make matters worse I waited 45 minutes for what should have been a quick follow up. I have been getting injections for close to 15 years and a nurse so it is not as if I do not know what I'm talking about. I spent around 100 dollars more than I would normally because it has been awhile. To have this much movement in every area is not normal for me in my experiences but was told that this was for this spa. I am now making an appointment with another facility to finish what I believe 450 dollars should have taken care of. I encourage you to get in writing what kind of movement will still be present after your treatment. read more

Love it. Made me feel comfortable just after one session. Waiting to see my results with laser hair removal.

Great place! I bought a Groupon for Dysport and was able to get an appointment THE VERY NEXT DAY! Nice staff. Clean facility. Michelle was sweet and I felt very comfortable with her expertise. I'll be back. read more

LOVE Michelle! The girl knows what she's doing and made me feel so comfortable. Literally won't see anyone else now.

Lychelle is the best! Having had some bad Botox experiences, she carefully heard my cries of fear and hesitation. She worked with me and made great suggestions about how to adjust the amounts. SO SUPER HAPPY! The spa is easy to get to and very plush. If you have never tried Botox, you must! It's the least scary way to make a difference in your wrinkles. Who doesn't want to look better!?!?! And younger?!?! read more