Great service. Clean facility. Would highly recommend for anyone needing storage needsread more

David had great customer service and was so friendly and welcoming. The site was very clean and…read morewelcoming.

I've stored here for nearly a decade. Why? Because they are the best. Extremely secure and…read moreincredibly clean with well-kept grounds. To top it off, the staff is friendly, helpful and knowledgeable.

I went to another storage facility, that was so horrible, the on-site person was MIA, and the call…read morecenter was not helpful. (I'm not going to name names, but the cube did not seem too "smart!" Immediately cancelled the contract. Just started randomly calling storage places. DONT GO ANYWHERE ELSE! This place is really the best. Real human in the office, super helpful and place is immaculate. Don't be fooled by National chains. This is superior in every way.

zai helped us find the right unit and helped us input information that allowed us to complete most…read moreof the transaction on line!!! rj jones 9/09/2026

Like many of the reviews here, this does not reflect on the employees but rather the significant…read moreprice increases. I've had my stuff here for two years, twice I've moved my stuff to smaller units to save money and Every time I did that, they just increased the rent on my new unit. It's like they know people don't want to go through the hassle of getting their stuff and moving it to a cheaper place so they are stuck to just leave it there and eat the cost.

Amazing experience dealing with Glenda! Moving is already stressful enough, but she really went…read moreabove and beyond easing all of our concerns surrounding storage. She was very honest and transparent about their deals and special pricing for the beginning and how that would eventually change over time, to make sure we understood everything ahead of time. Additionally, since this was our first time renting storage in awhile, she was AWESOME about showing us so many different units and giving all of her suggestions about what would work best for our needs and space. Thank you again Glenda!

Such a great experience very clean and professional. I highly recommend. The best service.read more

My experience with company and at this facility has been top notch! From the ease of reserving my…read moreunit online to the first month free to the contact-less entry the first time I arrived on site, I've been blown away by the perfect system this place has come up with for its customers. I am impressed with the cleanliness, safety of my belongings, the carts made available to make moving in a breeze, and the staff at this location, I am 100% satisfied with my storage unit and overall experience. Highly recommend!! I would give 6 stars if I could!

This is a convenient, clean, and well-maintained facility. I had a great experience working with…read moreTammy, who was friendly and professional.

I would like to highly recommend this Public Storage to anyone looking for a place. This Rancho…read moreBernardo property is clean, well-maintained, and the app is very helpful. But the BIG plus is the staff. They are all very helpful. Jon was the one who helped me to check into my unit and he was fantastic. Not only was he knowledgeable, but he was super helpful and insightful to me. He went above and beyond to make sure I made a well informed decision and that I didn't rent more than I needed. He made the whole process great. Thank you Jon!

We rented a storage unit here from 2020-2025. When we moved our belongings out, we discovered…read moresevere water damage in the back of the unit that left four of our mattresses in the unit ruined. We paid rent faithfully for nearly 5 years. The facility has refused to replace the mattresses and also required us to handle the removal of the mattresses that had mold. We have filed a complaint with the BBB and plan to file a lawsuit. This is unacceptable, and I hope it does not happen to anyone else. Do not store your belongings here. The facility is not capable of protecting against the wet weather.

Customer service was great! Anna was very helpful and answered all my questions. The process of…read moregetting a unit was easy. Raj was in the office also and he was also very helpful.

I rented here starting mid January of last year. At first there were the low initial rates for a…read morecouple of months. Then, the longer kept my things in the exact same size storage area, the monthly rate kept going up and up every few months. What started out as a couple hundred dollars a month is now $459.00 a month starting next month. Do not use these rip-off artists at all. If you are going to rent longer than six months, get a long term lease with a guaranteed price for the whole time.

My first visit at this CubeSmart was for rental information. i spoke with Kelly who was…read moreknowledgeable and personable. I reserved a drive up space at that time. Today I went in and as I entered the door Farrah called me by name, and hadn't dealt with me before. She made my sign up, app download and paperwork so pleasant. Farrah is a hands on manager and you feel like family immediately. Thank you both for a great experience.

I needed a large storage space ASAP and Cube Smart took care of me. From the inquiry process, to…read moregiving me a tour of the facility, to reservation and moving in. The whole thing took less than 30 min!!!! Wendy, the GM at the Rancho Bernardo location, provided superb customer service, always pleasant and accommodating. The facility is brand new and has huge parking area which has plenty of space to maneuver your car/truck around which is a plus to me. I would highly recommend Cube Smart to anyone looking for a storage space to rent, whether you need a small personal or a huge one to park your vehicles in, this is the place! Go check them out!!!!

Convenient location and was able to rent the space right away. Great customer service.read more

Great service from Ari the front desk. So far everything has gone well! Easy to rent the unit and…read moregood location. Amber was also great when I called to information and she took great care of me!

Great customer service. I worked with Faith and Brian and both were very nice and helpful. I never…read morefelt rushed or pressured. They delivered and picked up on time. Drivers were also skilled and courteous.

Easy to work with- very flexible as our needs changed. We rented a large box for several days for a…read moreshort-term move and we also rented a small box with onsite storage for the duration of a house project. They communicated with us at each step of the way. They were very helpful and informative in letting us know about best practices and how to save money. The only downside was that there's a very limited window for Saturday moves. I would love to see more options for weekend moves.