Nick is the best at customer service of any person I've ever dealt with in a real estate career…read morethat spans 44 years, brokering several thousand transactions (1,000+ commercial & thousands of residential properties)!!! The facility itself is immaculate & ultra-safe! Very easy to access all units!

Before I explain why I do NOT recommend this storage facility, let me unequivocally state that the…read moreemployees are super nice and helpful. When you read the reviews, this becomes a self evident truth. Sadly, this is not enough when safety and security of your valuables is paramount. This facility has water intrusion issues caused by off-site water drainage problems. On or about the May 2025 Memorial Day weekend, SecureSpace Self Storage experienced a massive water intrusion incident. Literally dozens of units on the first and second floors were partially or completely flooded. Boxes, furniture and anything stored in the units was variously soaked and damaged. I personally lost a very old and sentimental CD collection of stored in multiple cardboard boxes on laid on the concrete floor. It appears that drainage from up grade (I.e., off-site) entered the storage facility somewhere on the second floor via outside wall. From various accounts it seems that periodic flooding is an issue for the County of San Diego in this area. This storage facility is located towards the bottom of a fairly steep Storm water runoff and drainage system. It is unclear whether the intrusion was a poor a design issue or a maintenance problem. SecureSpace emphatically claims it is not their fault. This is probably true but they still own and profit from renting hundreds of high end, air conditioned units. Drainage mitigation is part of a good site civil design plan and typically required by San Diego County authorities (i.e., permitting process.) Clearly, SOMETHING failed and many of us SecureSpace tenants were told to file insurance claims. If you don't already know, insurance adjusters rarely make you whole even with receipts, appraisals, etc. Bottom line, AVOID the first floor of this facility at a minimum. Be aware that poor design and/or maintenance may jeopardize your valuables. It's really unfortunate because this place is NOT cheap nor is it in a bad neighborhood. However, there appears to be site civil design and/or storm water mitigation issues that weren't properly planned or later resolved. Do your own due diligence and ask yourself if the risk is worth the price. I was planning on storing a lifetime of valuables for long-term safekeeping while on a foreign deployment. I will take my business elsewhere because I don't need this kind of headache or perpetual worry.

I've stored here for nearly a decade. Why? Because they are the best. Extremely secure and…read moreincredibly clean with well-kept grounds. To top it off, the staff is friendly, helpful and knowledgeable.

I went to another storage facility, that was so horrible, the on-site person was MIA, and the call…read morecenter was not helpful. (I'm not going to name names, but the cube did not seem too "smart!" Immediately cancelled the contract. Just started randomly calling storage places. DONT GO ANYWHERE ELSE! This place is really the best. Real human in the office, super helpful and place is immaculate. Don't be fooled by National chains. This is superior in every way.

North County Self Storage has been excellent. Monica made the entire process fast, easy, and…read morestress-free. She helped us figure out the right storage size, answered all our questions, and got us signed up in just minutes. She's knowledgeable, personable, and truly great to work with. The facility is very clean, well-maintained, and the units are surprisingly spacious. Even the non-A/C units feel comfortable and climate controlled. If you're looking for storage in North County and want a smooth experience with great customer service, I highly recommend them.

Great service, price is unmatched in the Escondido area. Jose is very knowledgeable about North…read moreCounty Self Storage and it's policies

poway road mini is the absolute best sartaj is the best customer service person, so helpful and…read morecompationate

The staff at Poway Road Mini Storage were very courteous and helpful. They are definitely customer…read moreservice oriented! The facilities are very clean. Thank you, Myriam, for your help and ensuring we got the storage unit that best fit our needs!

We rented a storage unit here from 2020-2025. When we moved our belongings out, we discovered…read moresevere water damage in the back of the unit that left four of our mattresses in the unit ruined. We paid rent faithfully for nearly 5 years. The facility has refused to replace the mattresses and also required us to handle the removal of the mattresses that had mold. We have filed a complaint with the BBB and plan to file a lawsuit. This is unacceptable, and I hope it does not happen to anyone else. Do not store your belongings here. The facility is not capable of protecting against the wet weather.

All, We Discovered a…read moreClean and Secure RV Facility. Excellent Customer Care. The Process was Simple. Super Happy! Thank you

Clean facility, amazing clerk Ary! Be sure to ask for her as she is very knowledgeable and…read moretransparent!

Awesome staff, super clean, and stocked with useful supplies. The security is great and the access…read moreis better than I've seen at other storage sites.

My first visit at this CubeSmart was for rental information. i spoke with Kelly who was…read moreknowledgeable and personable. I reserved a drive up space at that time. Today I went in and as I entered the door Farrah called me by name, and hadn't dealt with me before. She made my sign up, app download and paperwork so pleasant. Farrah is a hands on manager and you feel like family immediately. Thank you both for a great experience.

catching the thieves in Cubesmart 1625 W Vista Way, Vista CA all you need to do is review your…read moreCCTV. The following are some of the stuff that they stole from my storage unit; 1. "Specialized" Turbo Levo Comp E-bike (off-white color). 2. "Dewalt" 3-stack with tires tool box (bright yellow color). 3. "Dewalt" cordless drill set zallsaw with accessories. 4. "Milwaukee" cordless drill set & zallsaw with accessories. 5. "Makita" corded drill set with accessories. These are easily recognizable and can easily be identified when they were loading to their trucks. You assured me that all your CCTV cameras are 100% working so this doable. Note:It is your obligation to not let these thieves take away our livelihood.

"I had an incredible experience at Public Storage located at 12340 World Trade Dr in San Diego…read morethanks to John. From the moment I arrived he went above and beyond to make the entire process smooth clear and stress free. He personally introduced me to my unit explained everything in detail and made me feel confident about storing my belongings here. The property itself is clean secure and well maintained but it was John's professionalism kindness and genuine care for customers that truly set this experience apart. Employees like John represent the very best of Public Storage and he deserves to be recognized for the way he treats customers and the leadership he brings to the role. If he is not already in management he absolutely should be. I will recommend this location to anyone I know because of the outstanding service I received from John. "I had an incredible experience at Public Storage located at 12340 World Trade Dr in San Diego thanks to John. From the moment I arrived he went above and beyond to make the entire process smooth clear and stress free. He personally introduced me to my unit explained everything in detail and made me feel confident about storing my belongings here. The property itself is clean secure and well maintained but it was John's professionalism kindness and genuine care for customers that truly set this experience apart. Employees like John represent the very best of Public Storage and he deserves to be recognized for the way he treats customers and the leadership he brings to the role. If he is not already in management he absolutely should be. I will recommend this location to anyone I know because of the outstanding service I received from John.

Overall, great experience at this location. Jon provides exceptional customer service.read more

Tom & Herman were super amazing & friendly & made the process of getting a storage very easy.read more

I don't know WHAT is going on but it's the second time this week (12/11) where someone has broken…read moreinto this place and their klaxon alarm blares for HOURS going "waa. waa. waa. waa. waa. waa. waa... something something the authorities have been alerted." on and on and on for hours. It's been hours. Both times. If you want your stuff to be safe here? Idunno what to tell you. I live across the street and see their attention to care and security. I have found it severely lacking and especially annoying at the late hours of the night as I try to go to sleep and hear it through my window. No amount of cleanliness can compare to your stuff just being stolen. I'll revisit this post or delete it once the situation is resolved or their security actually enforced.

Highly recommend!!! I was fortunate to walk into this…read morebusiness! Right at the door met me Sam, wonderful and true businessman that took care of me and my needs during stressful time of cross country moving. Calm and knowledgeable, he and his wife Mary, lead me trough my journey. No mater how many times I called or stoped by with a question, I faced caring and supportive guidance. They provided the most reliable truck and equipment, recommended great loading company, and sent me on my long journey. They even followed up after the move to make sure all went well. Great educated, supportive, and caring family. Grateful for all you did to make my move easy and uneventful! Thank you!

Amazing U-Haul location with great customer service. I returned my 12' x 6' trailer that I rented…read morein IL and drove cross-country to here. Return was seamless. Just be aware as the entrance is a small driveway and easy to miss. If you miss it, you end up in the next driveway over and their lot is so full and difficult to turn around in. So remember turn into the same driveway as "The Local Bite" food shop and the U-Haul store is up the same driveway, just further down.