Property clean customer service is great property is clean. Customer service is great.read more

My experience with this Storage Outlet has been phenomenal. The staff has been given us a above par…read morecustomer service from start to end.

I would like to say that I absolutely love this storage company. I've had two different units with…read morethem in the past 4 years. They are amazing and helpful. The units are always clean. It's easy access & it's secure. I feel completely safe with my stuff here! I have only one complaint Helen is so rude! She cuts you off mid conversation and quickly ends the call. It feels as she honestly doesn't care about the company's customers. But besides that if you're looking for an affordable and secure storage company. This is the one to call. Everyone else is amazing!!! Thank you!

Family-owned small business. Best storage facility that is clean, convenient and secure. I've been…read morea happy customer for years.

Inez Herrera is super nice all the staff is very friendly price on the unit are very sheap i…read morerecommend Escondido security public storage

Excellent customer service. Very friendly and helpful. I was shown two different units and given a…read moregreat deal.

The experience over at the Diablo Mini Storage was tge best. The wonderful customer service…read moreprovided by Carmen, was one of the best and made ne and m family feel like our things wilk be guaranteed to be safe. Thank You so much for your service.

Very clean facility, the staff is reliable and friendly and answered all my questions. I would…read morerecommend to my friend and family.

I was informed that U-Haul services hitch receivers, so I took my vehicle to the Escondido location…read moreon Mission Avenue and couldn't be happier with the experience. Eddie took care of my hitch installation and was professional, efficient, and incredibly friendly. He got the correct hitch installed quickly and made the whole process easy and stress-free. Valerie, who checked me in, was also wonderful. She was very polite and welcoming, with a great smile. I highly recommend this U-Haul location to anyone needing hitch service. Eddie and Valerie truly stand out and make this place worth coming back to

It's pricey but good service & good people. Always pricey to move anyway. Good people make the…read moreworld go round.

We have been customers for around 6 months now. Yes they do have reduced hours but it hasn't been…read morean issue for us. Of all the times we have gone only once did we see someone who was possibly homeless/living in their car. They were cleaning out their car but promptly left. They have carts you can borrow from the front fairly easy with an ID to move your stuff around. You need a pin the access building, then a pin to access the floor you want. It only allows you to go to your floor. We didn't want the first floor for safety reasons, anyone with a pin can get into the first floor. Also the elevator is too close to the first door so when you are waiting it keeps popping the door open for anyone to walk in so a slight design issue there. Staff had always been super friendly and helpful. The reason I knocked them down a star was the elevator/door issue but mainly the elevator needs more cleanings during busy times. Usually during the week it's ok but this last Friday it was pretty bad, lots of visible smears. Def take your hand sanitizer.

Horrible customer service, rude, dirty, temperature issue, no trash can or anywhere to throw…read moretrash away, the only one bathroom is always locked and of open it is dirty and still no trash can in there. After an incident my small service dog got loose from the leash and I got in the elevator and missed her, MICHELLE maybe the manager, very rude and in professional, found her and don't know what she did to my dog that she was scared and peed on the asphalt outside in parking lot. When I came back looking for her, Michelle tells me I have to clean the PEE OFF OF ASPHALT. I agreed although nobody cleans pee of a 10 lbs dog off asphalt, but I asked her there is no trash can, where do I throw the towels? She said to take it with me. While the location of the storage is on middle of the homeless people location and there are people pee and poo all over the area . She also said the bath room misty be Locked. So why is there a bathroom there? For not having to clean it up, when she is working the bathroom is locked. The hallways are always filthy and dirty, I don't think they ever clean the hallways, now she wants me to clean the asphalt on the parking lot from pee! Has anybody heard of anything like that? Cleaning a 10 lbs dog pee off asphalt in a parking lot. ;(

I've been meaning to write a review for months and now doing so I am VERY surprised at any negative…read morereviews. My daughter rented a space there a few years ago and moved out months ago. They were always friendly, accommodating and provided security. There was never a bug or rodent problem and the place was always clean. As one who helped my daughter move in and out of this storage facility, I highly recommend them to anyone. For us, clean, rodent free, secure and friendly are exactly what we paid for. Thank you.

Pros None…read more Cons Difficult owner/operators Poor customer service Unprofessional The owners operate this business. They don't care if you are a customer or not. Everything has to be properly done. You have to enter you entry code or they will ask you to go and do it. They want you out before closing; they will remind you that you only have half an hour left. Don't even dare complain; because they will end your contract at a moments notice. The owners/operators are extremely difficult about following every single rule down to its bone. I highly recommend you go to the many competing storage business around the San Diego County. There are many other owners that appreciate the business of there clientele, and won't let little inconsistencies ruin that. Overall: STAY AWAY!