Inez Herrera is super nice all the staff is very friendly price on the unit are very sheap i recommend Escondido security public storage

Excellent customer service. Very friendly and helpful. I was shown two different units and given a great deal.

they need to change the number on the website, they told me I could pay half of my storage and pay the other half later, I came in to pay the half and they told me that it wasn't possible read more

Always a great storage option with great service and friendly staff, i have used this location for years now. Great location and easy access. read more

Julian and Max made my experience so smooth and stress free. Their customer service is excellent, they were friendly, professional, and very helpful with all my questions. They took the time to explain everything clearly and made sure I felt comfortable with my unit choice!! The facility is clean, secure, and well maintained, which gave me a lot of peace of mind. What really makes this location stand out is Julian and Max's kindness and professionalism. As confused as I was they made this process so much easier for my family and I! I highly recommend this storage facility. I am very happy with my experience and will gladly recommend it to friends and family! read more

super good! stored at this place for years Highly rec omens. found old pictures of grandma

Great experience renting a storage unit here. Management is helpful, and front desk staff are always kind. Very competitive pricing and typically runs good discounts. LaVie was knowledgeable during our move out process, and assisted us well. Our unit was safe for over 7 months in storage here with no issues. Definitely recommend! read more

good public storage & location in North County SD - have been a customer over 3 years

To show that I came for the first time because it had this promo about renting storage for cheap price for couple months read more

Security Public Storage - That I came in for the first time - Self Storage Near Me - Escondido, California

Security Public Storage has been a savior for my personal belongings, and all my furniture from my apartment when I had to vacate in a hurry. They worked with me diligently and were very friendly from the start. They make moving and/or the process of storing a breeze. I recommend them to anyone! read more

Very helpful also great deals and prices couldn't go wrong with public storage ! Great location also

On October 21, 2021 our storage unit (number #B152) at the Security Public Storage in Escondido was sold. There's some items that hold sentimental value for my family such as pictures of my grandpa and my brothers' and I's baby clothes. That's honestly the only thing I would want back. I will pay whatever price to the person who bought the storage. I just want those personal items back. If you have any information about this storage unit or anything at all, please please contact me. My email is: sophia.monzon@yahoo.con read more

I would highly recommend watching out for these guys and especially the girl that works there these people are crooks go anywhere but here to store your goods they transfer each other back-and-forth so they can continuously lie to their customers and charge them more they do not honor their monthly promotions whatsoever I will be disputing the charges and you should too read more

We rented a storage unit here for about 18 months. We had no issues during that time. When we no longer needed the storage unit, we moved our things out and closed our account. Everything was straightforward and problem-free. Would definitely recommend this place, and would not hesitate to rent another unit in the future it we ever need one. read more

After visiting a few different other storage facilities our hearts were originally set on Security Public Storage. Upon arriving we were greeted by Felix and his wife! They set the tone for the rest of the visit. They were super helpful and so willing to help us find the storage unit that fit our needs! Which was a unit to house all my holiday decorations. They were quick to show us all the different sizes of storage units and offered us their best rates! We were in and out of there within 30 minutes of showing us the spaces and filling out the paperwork! My kind of people. Felix and his wife were such a pleasure and made the whole experience seem so home like and comfortable! They have a gated facility which is a huge plus and the whole place is well kept and clean! They are open 7a-7p which is perfect!! We highly recommend this place for all your temporary and permanent storage needs! read more

Security Public Storage - Self Storage Near Me - Escondido, California

I've been a tenant here for just over a year now. By far this has been the cleanest and versatile facility that I have used yet. The staff is friendly and welcoming, never too busy to assist you. The price is fit for a reasonable budget and with someone onsite 24hrs the security part of the name is the truth. I highly recommend giving SPS a try, and the promotional rate for the first tome renter is a sweet deal. read more

Security Public Storage - Checkin' in and grabbin' my new SHIRT! - Self Storage Near Me - Escondido, California

Will send you notices giving specific dates and amounts but their "corporate policy" does not match the information sent. Will give you due dates and amounts and change them without notice. They do not follow the dates on lien notices as required by state, local, and federal law. The give discounts to pay for good reviews. read more

Note: It is true that they give a discount if customer leave public reviews. But I would have done this review regardless. 5/5: For initial storage: The manager gave me 50% for 3 months since they did not have the size needed. Site & Service: 4/5: Space is clean, but not a fan of second floors or interior units. Gate is secure. Refund/credit took 5 calls to different staff and months to get credit. Easy payment options. Staff: Average: some are good, some are not so techy. Everyone is friendly though. Overall: There is no issue as long as you pay on time and store appropriately. Tips: Automatic lights in hallways- bring flashlights Bring your own homeowners insurance so you don't get an extra charge. read more

Good storage facility, this is my second time using this storage and everything has been great!

Can't say enough great things about my experience with Daniel at security public storage on Quince Street, nice professional man with excellent customer service, clean facility. Great place to rent . read more

If I could I would give it zero! Sadly no. There is a lady that works there that is so horrible. It's sad too because I recommend this place to friends 3 of them actually and I ended up telling them not to because of how rudely treated I was. Also the rats are all over the place.. I even saw rat poop in the office. But the main reason I am leaving is because of the experience I had with this Mia lady. She is rude. And does uncalled for things. I've caught her in lies and she just has this bad energy following her. Maybe she has a demon on her lol. But anyway, all this to say is don't fall for the nice lies. They will get you. She bitchs that she's the only one good at her job.. if she's the best they have idk how this place is open. She's acts like you are beneath her. She even bragged about how her coworkers were beneath her. I feel bad for her coworker. The owner really should look into this. Because your management won't do shit. read more

Security Public Storage - Self Storage Near Me - Escondido, California

This is the worst business to do business with- I had reserved a storage unit and paid in full, then less than an hour later I had a change of plans and called back to ask for a refund after not needing the unit after all and now I've been waiting for over a month to get my $152.00 back. I have called and spoke to the manager 4 times now who assured me he passed it into corporates hands and I still have not received my money back. Worst business service ever. And the kicker is, that over a 20 year period I have used them several times for different units- handed them fistsfulls of money over the years, and they can't pay me one little refund that they owe me. Get it together people. Thumbs down. read more

It's funny how one bad interaction can override an otherwise ok storage experience. They give you discounts for GOOD reviews, remember that as you're reading down through here and thinking they have good ratings I was even tempted at one point to leave a good review to get a discount. So, you're moving out on the day your lease expires -- do you think they give you a grace period? Nope. Not even during a pandemic. Or that the day before you move out is Palm Sunday (and they're closed). So 1) they charge you a daily fee while you're moving out of your unit. "oh, but we told you we were going to be closed" yeah, no, didn't get that email.. and so what, it's a storage unit, it shouldn't close. Greedy. Super nice upfront to get you to move in. Downhill on customer service after that. (a revolving door of onsite managers tells you something) 2) The rats and mice living in my unit for the last year -- every month I had to leave traps inside my unit because it was infested. My only solution was to get big plastic bins and plastic sheets and lock everything down/wrap everything up so the rats wouldn't make a home in my towels and blankets. 3) while not too bad, the rent increases sucked, because what are you going to do? move everything because they bump up the rent $10 here and there? My 10x15 was about $300 monthly, and i found a storage unit about 30 min away that was a 10x20 for $160. You CAN find better deals. And lastly, 4) the homeless population on Quincy, Washington, and surrounding uses the storage as a home base under the radar. And while there are signs out front that it's for "Storage Only", you can tell when someone is kind of living out of their unit. So, there's my experience with this place.. and I think I got my $20 worth with this review. Ask the home office if it was worth it, in the long run? Especially when money is tight and in the middle of a pandemic. read more

Been with them for about a year or over and have been able to switch to a different size storage with no problem. Prices are reasonable . And location is tucked in away from Busy streets . read more

The employees here are very helpful. I had to move out of my place quickly, and ended up needing two storage units. They did everything they could to make it easier. The prices are great here too. John and Sarah are great at their jobs! read more

Friendly, helpful staff greet you upon entry of their main office. Their explanation of pricing, regulations and rules is clear and concise leaving little room for interpretation. The facility is well maintained and offer very fair rates for storage. Overall, my experience was good and I recommend anyone looking for affordable storage to check this place out. read more

The customer service is great. I got a fantastic discount also. This is a secure and safe place to store my stuff!

If you want somewhere that is customer oriented and cares for your loyalty THIS IS NOT IT. They provide you discounts for good reviews... likely because they know how crappy they are. Rat poop and cockroaches everywhere. The office person was nice at the start... just to get business and then you're clearly just $$ for them. There's always homeless walking around. You can only enter your storage during there business hours and not open holidays. Which I don't understand why you can't access your belongings when you need to not when they want you to. I recently didn't receive my statement, logged in yesterday and waiting till today to call and inquire about my account. Noticed before logging in the charged me a late fee. I called the office and they provided me and email. I emailed and the manager Julio lied and told me I was called Sunday ... NOPE !!!! You'd think with someone who's always been on time and have been with them over a year they would care about you and appreciate you. NOPE. Thanks for showing me how your company operates and good thing a new storage company just opened down the street! Will be moving my business else where as soon as I can. LOL EVEN THEY COMMENT THE LIE!! Thanks Julio for proving me right. NO ONE CALLED ME. read more

Very helpful staff who really cared about putting a unit that fit in your budget. It was nice to see a company that seemed to care about the customer more than their own pockets. read more

Security Public Storage - Self Storage Near Me - Escondido, California

My unit was exposed to rats and they completely destroyed all of my most prized possessions. I had no food in there so there was no reason for them. Now I have to make a claim due to everything I had to throw away. The faculty was understanding but only offered 10 dollars off rent for 3 months. I'm for sure going somewhere else now read more

I've been using Security Public Storage for about 9 months now, and I'm not close to Escondido yet I'm pretty confident about my belongings being safe and secure while I can't be there to physically check on all the time. It's great knowing that I also have built in insurance to make sure the things I do have stored are covered! Plus with a keypad gated entry not just anyone can enter so that helps with the peace of mind! I also like the ease of access to the facility; it's entrance is off from a somewhat major road so you don't have to stress about a busy roadway and getting your haul in or out, not being rushed is key for me. read more

I've been using SECURITY PUBLIC STORAGE in Escondido since may 2021 and the staff is accommodating and great customer service I'm looking forward to moving down stairs this month for my convenience and being disabled for my ability to access easier. I'm sure the staff will work with me. Thanks again read more

This place is great!! I've been here 20+ years and haven't had any problems. It is a safe secure place to store your belongings. The staff is great too always a smile when g reeted! read more

They gave me a really good move in price for 6 months. It was only temporary so I appreciate it. The property is clean and seems really secure. It seems there were a lot of less desirable people that All shared a locker nearby. Overall good place. read more

Escondido Security Public storage in Escondido has the best customer service I can ever remember. They beat every provider I have for myself of business currently. I have been continuously late on my bill for my storage. By accident to start, because I was so busy that it was actually forgotten. Now, since starting my own business I'm working more, paid less and it's been rough during the pandemic. HOWEVER, the team, Maya & Lucas, (or whoever it is that operates those emails) are GREAT! They're extraordinary in my opinion! I get emails (not automated because I've replied) that remind me to pay my bill PRIOR to incurring any late fees. And, in this digital age, of fees-for-everything, I think that is stellar customer care and almost makes you feel like you can afford concierge when you know you can't! Prior to coming back to SPS I chose another storage company off Nordahl on Deodar Rd. Chosen because they had cheap pricing. We found out why. Our storage was broken into, and the staff couldn't care less. They couldn't tell us if anyone entered the gate or if it was another customer. I had heard the advertisements say the units are alarmed, finding that varies by the franchise. Lucky us, ours didn't. We didn't get a call until a day or two after they found our entire disc lock, the lock plate (or whatever) beaten off of the door with force because we could see the strike marks on the door. When found, they changed the lock plate, added a lock they wanted to charge us for, and called us one or two days later (nobody was sure of that either). No pics or anything of the initial damage, only the marks on the door to indicate anything happened at all. This is right across from the manager's office, less than 50 ft I'd say. Even the police taking the report for our insurance advised not to keep our things there as they have numerous problems. BACK TO SPS WE WENT. This is the 3rd time I've rented from SPS, they keep our things safe, I've never had an issue with a break-in or anything close. They keep the facility clean with the customer service over-and-above anything that I receive as a customer. I've nothing negative to say. Also, when I did the setup. The Manager (I believe) at the time made it so easy! I was in a rush and needed to get our things transferred from the prev. location. I did it all online submitted, signed and paid electronically pulled in showed id, got my card with the details, pulled to the unit and unloaded. They're 5 STAR STAFF has made all the difference! Thanks so much SPS you guys are THE BEST! email on file is _____@mednavigation.com (different than this personal yelp email) :) read more

Great place to keep your stuff and very helpful and friendly staff!

Water Leaked in my unit causing mold and damage to over $3000 of video and audio stuff. I filed a claim with Bader the mandatory insurance I had to pay each month and found nothing was covered. Bader has successfully excluded any item that you could store and any way it could be damaged. There were rat turds as well as water damage. Go where you can insure yourself not where you must pay insurance that covers nothing. read more

I highly recommend that you do not use this place for storage. The hours of access are way too short. If you are unable to make it out and are there until 7:01 they treat you as if you are a criminal. They were rude from the first day. I paid for my unit at11 am. They didn't unlock the unit until the next day and then lectured me about being there late when I was trying to get into my unit. read more

I can't say enough good things about the staff here and how well run this storage facility is. We will not store anywhere else!

I can't say enough good things about this storage facility! I've had my unit for over 10 years now, and wouldn't even think of going anywhere else. The outside area is always immaculate as well as the inside. Never had any critters or bugs! This place is as safe as Fort Knox! Tim and Jenny are so nice and professional and I always make my payment in person just so I can say hi! read more