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    StaxUP Storage

    4.4 (43 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

    Get pricing & availability

    Response time

    2 hours

    Response rate

    100%

    StaxUP Storage Photos

    Recommended Reviews - StaxUP Storage

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    2 months ago

    Would highly recommend! Todd was very helpful and easy to work with. Great customer service and prices.

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    6 months ago

    It was an easy process to rent a storage and got a good deal. Todd provides great guidance and excellent customer service.

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    Susan H.

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    3 years ago

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    Susan H.

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    1 year ago

    Great Service and transparent prices. Very easy accessibility and check out process. Todd was very welcoming and helpful with my experience.

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    Susan H.

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    2 years ago

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    Susan H.

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    3 years ago

    Second time needing a storage unit! Came back to this place because they are always accommodating and nice and have desirable prices!

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    Susan H.

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    3 years ago

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    Susan H.

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    3 years ago

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    Susan H.

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    2 years ago

    Dennis was really attentive and helped us get our storage fast and easy was very helpful with every question we had!Great Prices!

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    Susan H.

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    4 years ago

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    Susan H.

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    3 years ago

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    3 years ago

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    Susan H.

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    3 years ago

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    Susan H.

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    4 years ago

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    Susan H.

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    3 years ago

    Horrible service. I was deployed for 6th month and return everything was flooded. No refund. Never do business with them again.

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    3 years ago

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    Susan H.

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    3 years ago

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    Susan H.

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    4 years ago

    Amazing staff and super clean. I met with Todd he is great. Thank you StaxUp team. Keep it up

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    Susan H.

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    6 years ago

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    Susan H.

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    6 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    Susan H.

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    8 years ago

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    12 years ago

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    12 years ago

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    10 years ago

    Helpful 5
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    7 years ago

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    9 years ago

    Awesome people awesome storage facility every time :) Staff is very helpful and rates are best compared to similar storage units

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    10 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - StaxUP Storage

    Review Highlights - StaxUP Storage

    - Secure, with gate at front, cameras everywhere, two different codes needed to get to your storage unit.

    Mentioned in 7 reviews

    Read more highlights

    Extra Space Storage

    Extra Space Storage

    (12 reviews)

    Just had a new born so I've been up north with my in laws since January. So I missed their small…read moreletter about a rental increase The increased my rent by 60%!!! 165 to 265 a month The place is run down and in the middle of nowhere, this is crazy greed. I plan on canceling Edit: Called them they lowered it from 265 to 240, claimed it was market rate ( lies ). Cancelled it moving out of that unit Stay far away from this place they are slimy

    My review of Extra Space Storage on 999 E Mission Road:…read more In May, my husband and I went to Extra Space Storage. Upon first look, it seemed like a secure place. Sammy helped us get our storage unit. We commented that we looked at other storage facilities but they didn't seem secure. We liked this location due to the gate, Sammy stating there was someone who lives on site, and her stating that security is better than previous years. She said the old security allowed people to sleep in units but they have better security to prevent this. We asked her when the last break-in was. She stated it was over 10 years ago when they had poor security. Sammy informed us she was moving out and someone else was going to live there. As of September 2, no one lives on site. Frances, a manager on site, said she was set to move in at the end of July, but the company continues to push this off, leaving Extra Space Storage vulnerable to break ins. I found out AFTER my unit was broke into that their security only works until 6PM, leaving the property alone from 6PM until the next day at 9:30AM. I do not know if security works on the weekend, but I did not see security present on Sunday, August 24 when I stopped at my unit. I did see 3 people lingering, despite that being against Extra Space Storage's policy. After my unit was broken into, I made my complaints to Helena, a district lead, since the district manager (Ana) is on vacation. My complaints included: lack of security, the fact that they never replaced their live-in staff, and that thieves were able to drive in despite listed gate hours, and Sammy misleading my husband and I despite specific questions we asked. Helena (team lead) said it's not guaranteed for someone to be on site, but it's "recommended." I told her Sammy absolutely made me believe there was ALWAYS someone living there. Before renting the storage unit, I asked Sammy, "oh! Someone lives on site?" And she said yes. She should have clarified that someone was not set to move in immediately. We would not have gotten this storage if we were told the truth. She also failed to tell us security doesn't work after 6PM. On September 3, I received a call from the detective assigned to my case (thanks to San Marcos Sheriff's Department). I told him Sammy told me there were no reported break-ins since early 2000s. The detective informed me Extra Space Storage has had multiple break-ins in the last year alone. Helena claims the district does not know of any break-ins during Sammy's time. Helena also said they can't do anything about Sammy because she was promoted to a different location. I told Helena that I fault the whole Extra Space Storage team for losing my valuable items: Sammy, Ana (district manager), and Helena as well. Helena, the district lead, sarcastically responds, "wow. Thank you. I just got this. Thank you for throwing me in there. Thank you thank you for that." I asked her if she understood that I was the one whose belongings were stolen due to THEIR negligence. I lost over $2,000 in wedding presents, clothing, and other belongings. Before this call, Ana, the district manager, said they will refund me for the 3 unfortunate months we used Extra Space Storage. The reason I called to discuss this topic again with Extra Space Storage's management is because I want to push for better security for those currently renting there and to hold Sammy and management accountable for deceitful practices and negligence, causing my husband & I to lose our valuables. They spent 2 hours rummaging through my unit and 3 others. Again, no security around. They stole many of our wedding gifts, 1 bin of Transformers my husband was collecting, a new gaming chair, and another bin of cool blades/knives. One knife had the initials "RC" and belonged to my husband's best friend who passed away. I would list everything that was stolen, but they took a lot. We took over 7 trips taking out belongings into storage using our Corolla. It took us 3 trips to take everything home after the break in. They even stole old flip phones I had from middle school, a penguin onesie, a Landry organizer, etc etc. Most of the items were brand new. Your belongings are not safe at Extra Space Storage. I can't believe I almost forgot to post this on yelp! Keep your things safe, San Marcos.

    StaxUP Storage - selfstorage - Updated May 2026

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