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    Carlsbad Self Storage

    4.8 (195 reviews)
    Closed 9:00 am - 7:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Carlsbad Self Storage

    Self storage

    Vehicle storage

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    Recommended Reviews - Carlsbad Self Storage

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    4 months ago

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    San Diego Self Storage

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    1 year ago

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    San Diego Self Storage

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    4 months ago

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    San Diego Self Storage

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    8 months ago

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    San Diego Self Storage

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    8 months ago

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    San Diego Self Storage

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    3 months ago

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    San Diego Self Storage

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    3 months ago

    Andre was very nice and helpful. The place is clean and well kept. I know my things will be taken care of!

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    San Diego Self Storage

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    1 year ago

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    San Diego Self Storage

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    9 months ago

    Excellent team work and customer service delivery. Attention to detail and efficiency.

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    San Diego Self Storage

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    7 months ago

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    San Diego Self Storage

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    7 months ago

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    San Diego Self Storage

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    1 year ago

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    San Diego Self Storage

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    10 months ago

    Very helpful and friendly - reasonable prices and flexible leases! Information was clear and storage facility is clean and well organized.

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    San Diego Self Storage

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    Photo of Liz T.
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    2 years ago

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    San Diego Self Storage

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    1 year ago

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    San Diego Self Storage

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    1 year ago

    Excellent customer service! Awesome deals and transparent pricing. Glad I encountered this storage facility.

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    San Diego Self Storage

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    1 year ago

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    San Diego Self Storage

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    2 years ago

    Karina and Mel helped me throughout the entire process. Excellent customer service! Highly recommend A++++

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    San Diego Self Storage

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    1 year ago

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    San Diego Self Storage

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    2 years ago

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    San Diego Self Storage

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    3 years ago

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    Photo of Tyler C.

    Tyler C.

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    2 years ago

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    San Diego Self Storage

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    2 years ago

    Very professional staff and clean. I had a good experience here. It was easy to navigate the moving process.

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    San Diego Self Storage

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    2 years ago

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    San Diego Self Storage

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    2 years ago

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    San Diego Self Storage

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    1 year ago

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    San Diego Self Storage

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    1 year ago

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    San Diego Self Storage

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    Photo of Jerome S.
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    2 years ago

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    San Diego Self Storage

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    3 years ago

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    Photo of Tyler C.

    Tyler C.

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    2 years ago

    The storage units are clean and the staff are very helpful. Prices are reasonable too. I highly recommend Carlsbad Self Storage.

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    San Diego Self Storage

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    2 years ago

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    San Diego Self Storage

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    2 years ago

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    San Diego Self Storage

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    2 years ago

    Wonderful, quick and easy setup. The place is conveniently located, clean and super friendly stuff.

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    San Diego Self Storage

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    1 year ago

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    San Diego Self Storage

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    3 years ago

    I am a storage pro as Ive lived many places. The site and services at CSS are superior!

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    San Diego Self Storage

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    2 years ago

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    San Diego Self Storage

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    2 years ago

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    San Diego Self Storage

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    2 years ago

    The check in process went very smoothly. Mel and Karina were very helpful with getting a situated in our new space.

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    San Diego Self Storage

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    2 years ago

    It is very clean and they are professional I would recommend them they give you a deal to start

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    2 years ago

    They were very helpful when I was looking for a place. They have excellent customer service!

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    Page 1 of 5

    Ask the Community - Carlsbad Self Storage

    Are there items that should not be placed in a storage unit?

    Several items should never be placed in a self-storage unit. These include liquids, explosives, flammable materials, and other hazardous goods. Perishables should not be stored in self-storage, as they will eventually perish — even in… Read more

    Do you do contactless rentals or do I need to do this in the office?

    Hi Richard! Yes, we offer contactless rentals through our website at sandiegoselfstorage.com.

    Can I use your free truck?

    Do you offer online bill pay and/or auto pay?

    Yes, we offer both options! We encourage you to pay your bill via ACH or online at www.sandiegoselfstorage.com.

    What are your access and office hours?

    Our access hours are 6:00am to 8:30pm Monday-Friday and 6:00am to 6:30pm Saturday-Sunday. Our office hours are 10:00am to 8:00pm Monday-Friday and 10:00am to 6:00pm Saturday-Sunday.

    Don’t See Your Question? Ask Away!

    Review Highlights - Carlsbad Self Storage

    d. Karina took time ON HER DAY OFF to allow my movers onto the premises to unload AND wait for them to finish the jo

    Mentioned in 18 reviews

    Read more highlights

    U-Haul Moving & Storage of Carlsbad

    U-Haul Moving & Storage of Carlsbad

    (53 reviews)

    I completely recommend this location for your storage needs. The customer service has been Amazing!…read moreI have been using this facility for a yr now. They have been incredible helpful when I needed to move to an additional storage. Helped me return a trailer to another U-Haul facility & provided me with Special assistance with reminders due to my TBI. The manager Sonya Decatur is an incredible asset to the facility & I have complete confidence in the security at this facility. Thank you Sonya

    I went to pick up a truck that I had a reservation for. I was with a friend and added him as an…read morealternate driver. However, he had license that had expired a few months ago and a paper from DMV showing the renewal. The computer didn't validate his license so I asked to remove him as a driver. Then my whole reservation was rejected and canceled. I was frantic as I needed a truck and had always gone to UHaul, like for over two decades. It turns out that because my friend owed money to UHaul for a rental that was stolen and returned damaged, a rental he had bought insurance for, where there was a dispute over the insurance coverage, a rental that had NOTHING to do with me, they would not let ME rent a truck. I called and spoke to someone who informed me that I would NEVER be able to rent a truck from then until the issue with my friend was resolved. We are not married and never were, we are not and never were boyfriend/girlfriend, and had and have no financial ties whatsoever. It did not matter. THEY REFUSE TO RENT TO ME BECAUSE MY FRIEND OWES THEM MONEY!!! I will be taking legal action against them after I finish this move as no form of discrimination is allowed in the state of California. After that, I WILL NEVER RENT FROM THIS COMPANY WHOSE POLICIES ARE UNFAIR, MOST LIKELY ILLEGAL, AND DISCRIMINATORY ON THE BASIS OF WHO YOU ASSOCIATE WITH. Totally un-American, which I hear is the fashion with some nowadays. If you want to deal with a MAGA company who does not care one bit about loyal customers, have at it. Good luck!

    West Coast Self Storage - After 3 years, its al empty. Thank you West Coast for the security of our life history and that it was always spotless!!!!

    West Coast Self Storage

    (16 reviews)

    The service is professional and polite! The facility is super clean, air conditioned and very…read moreclean bathrooms. Carts available for use are top notch. Safe neighborhood too.

    I started with this company in 2021, renting a 10x10 storage unit for $249 for the entire…read moreyear--which, in hindsight, was already a high rate. Over time, I noticed that the rent increased every year. Most recently, I've been paying $332 per month. Then, on January 28, 2025, I received an email stating that starting March 1, 2025, my rent would increase to $375 per month. I called to express my concern, as the price had become too high. I told them I planned to move my belongings out by March 4, 2025, because I could no longer afford what they were charging. I spoke with the manager, who assured me that my rent would not increase further if I agreed to stay. Based on that conversation, I assumed the $332/month rate would remain in place for the rest of 2025. A short while later, they called me after noticing I hadn't moved out in March. I returned the call and left a voicemail explaining that I had a family emergency, which prevented me from moving. As a result, I stayed and continued paying $332 per month for the same unit. Then, on April 30, 2025, I received another email notifying me that my rent would increase again--this time to $441 per month starting June 2025. I immediately replied, reminding them that their manager (whose name I unfortunately forgot) had promised my rent would not increase if I stayed. I had every reason to believe my rate would remain at $332. However, I never received any response to my email. I tried calling the facility multiple times, but no one answered. After repeated attempts, I finally got through on May 16, 2025. Unfortunately, the woman I spoke with AARON was incredibly rude and unprofessional. Now, before the end of May, I'm officially moving out. I've already secured a new, clean, climate-controlled facility in Vista that charges just $114 per month for a 10x10 unit--a $304 monthly savings. I was a loyal customer for four years, and this is how I was treated. This company takes advantage of its customers and keeps raising prices without proper communication or regard. To anyone considering using West Coast Self Storage: think twice. The employees are rude, the customer service is nonexistent, and the initial prices are misleading. This has been the worst experience I've ever had with a storage company. TO BE HONEST I WILL GIVE THIS COMPANY 0 ZERO REVIEW. I have no choice to give 0 review.

    Carlsbad Self Storage - selfstorage - Updated May 2026

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