I can't say enough good things about this storage facility! It's me it's clean. It's air-conditioned so in the hot days you're ready in an ugly situation but at least this way you don't have to sweat while you're doing it! All of the people that work there are so pleasant so helpful. Shoot, even the bathroom is amazing at the facility along with their little candies that they have available for you I've suffered a traumatic brain injury in the past so businesses that can help me remember things or at least be kind when I have forgotten mean a lot to me. Recently my truck was broken into while I was in Mexico and my purse along with all of my credit cards in my bank card were stolen. This made it impossible for me to pay my storage bill when it came due. I had been on auto pay, but once the cards were killed, that was no longer relevant. Andre went way out of his way to call and remind me that the bill was due, he even let me know how many days I had to work with before a late charge would be assessed once I realize that I wasn't going to be able to use my bank card in time he immediately sent me a form which was super easy to fill out online, allowing my bank account to be linked to my auto pay, and the funds were immediately available so that my items in storage were safe and sound Andre followed up with me to make sure that I had it done if I needed any help he was there for me and just overall compassionate and understanding! That's so hard to find nowadays I highly recommend this facility on every level. It's fantastic. Signed a happy customer read more

Went here because of the promotion for 2 months at 1/2 off. Great deal. When we went to the storage facility it was easy to Get in and out of our storage room, we also thought it was super clean as well. It's a great place to store stuff. Worth it. read more

Stopped in the office today to ask about possibly downsizing into a smaller unit. I met Andre Wolfe the associate working the office. I found him to be extremely affable and helpful and more than willing to answer all of my questions. This guy has a great attitude and it's definitely an asset to this business. Thank you, Andre. read more

Just signed on with them to store some photos and other items of sentimental value in the climate controlled section. Site was clean, staff professional. My initial call was to a call center and I was initially set up with the wrong unit, but was immediately called by on site staff to remedy this. So far so good. read more

Great experience overall! Customer service has been amazing and the staff is so friendly and helpful. Easy to get in and out & very clean! Staff was very accommodating and didn't try to upsell. 5 stars. Thank you! read more

Andre was very nice and helpful. The place is clean and well kept. We have used other storage facilities in the past and the customer service, in particular, is really great here. read more

Andre was very nice and helpful. The place is clean and well kept. I know my things will be taken care of!

By far the greatest storage rental experience I have ever had. They walked me through all the details, no pressure or upselling BS, just facts and options. They are so good at what they do, and the space is perfect and super clean. read more

Excellent team work and customer service delivery. Attention to detail and efficiency.

I normally don't post reviews but I feel this storage company deserves it! The ladies at the front desk helped me and my family out by getting us what we needed AND in a timely manner! Thank you for being so kind and willing to show us the property, the units, and the way around the area. It helps that they have a military discount option too! Very active duty friendly!!! read more

The folks that are in the office are awesome. So friendly and efficient. Just starting to rent here. Difference between night & day in comparison to the big chain I was with. read more

I had a great experience. Karina, the manager, was very helpful. She understood exactly what I needed in terms of space. She got me the perfect storage for me. I'm very happy with the customer service. I'd recommend them 100%! read more

Very helpful and friendly - reasonable prices and flexible leases! Information was clear and storage facility is clean and well organized.

I read reviews on Yelp and was impressed by all other customers comments. I walked into the office and was happily greeted by all the office staff. Every thing was explained to me on size, pricing and all other amenities. Great move in specials, no need to look any more I found a great , clean and safe place to store my stuff. Thank you to Karina the manager and her office staff for the great customer service. Anyone looking for storage needs this is the place to come. ( Carlsbad Self Storage) read more

This is my second time renting a storage unit with this company. The first time was Encinitas and now Carlsbad. The employees are professional and friendly. The units are very clean and they offer a wide range of units. I'm grateful I found this storage company and it's one minute from my business. Thank you! Mari Muscio read more

Excellent customer service! Awesome deals and transparent pricing. Glad I encountered this storage facility.

Downsized my storage unit to a smaller one at this place. I used to be at the public storage on tyler street and had a bad experience. This place was such a breath of fresh air! Very very well maintained very secure and everyone was so kind! The service was top notch to the point of actually suprising me at how good it was. I would recommend this place for anyone looking for storage. read more

Karina and Mel helped me throughout the entire process. Excellent customer service! Highly recommend A++++

Karina and Mel are fantastic! They gave great customer service throughout the initiation process. The units are clean; the property is secure and well maintain. I'm happy that I decided to use this facility. Thank you! read more

I have had at one unit with Carlsbad Self Storage since 2006. They have been through at least one sale but throughout it all they have done a great job. I like how clean and cared for the facility is. The units are easy to access. I feel the security is great and have never worried about our things. But most of all the people working there are great. They are attentive and always helpful. Keep up the great work and thanks for the help! read more

After moving to Carlsbad from manhattan beach (La county) we were in search of a storage facility. Luckily we found Carlsbad self storage. They are professional, kind and prompt. So far we have been with them for 8 months. Recently lost Krys and Karina M., the manager helped me with the process and it was quick and easy. We feel safe with Carlsbad self storage! read more

Carlsbad Self Storage - Self Storage Near Me - Carlsbad, California

I am so happy with Carlsbad Self Storage, have been there for many years. Reasonable prices, very clean and super friendly staff I would highly recommend them! read more

Very professional staff and clean. I had a good experience here. It was easy to navigate the moving process.

Introductions to the facility by Asst Mgr Jack Cheney was exemplary. He was thorough, patient and friendly yet professional As for the facility, it's clean, safe and well protected. Good and ample access is provided and the pricing and deals are competitive and were thoroughly explained in detail. I highly recommend this business. read more

not only is this a storage facility in a great location, but the step is very friendly, knowledgeable, and accommodating I would definitely recommend this facility to anyone looking for a great storage place read more

We were looking for a storage due to a move and so glad we found Carlsbad Storage, they were very helpful answering all of our questions and helping us find a particular storage. Everytime we need help, they are available. Location is very clean and organized too. All the staff are super nice and helpful. read more

I rented a unit here the same day I called to inquire. There are many storage facilities in the area, but Carlsbad Self Storage had the best rate. They are upfront about any fees and how often the rate will increase, which set them apart from the others. Mel was knowledgeable and friendly, great customer service. read more

Clean facility. Great location and easy to get to on Palomar Airport road just across the street from airport. Helpful staff. Mel is the best. Jerome. read more

So far the experience has been great. My unit seems very clean and the staff is friendly. When I had a last minute unit switch they made it a fast an easy experience. I took advantage of the rolling carts they have available to aid in moving my items into the storage unit. I imagine I will continue to have a positive experience! read more

The storage units are clean and the staff are very helpful. Prices are reasonable too. I highly recommend Carlsbad Self Storage.

The facility is very clean, and the staff is very helpful! They even took the time to tour the property with me to discuss my options. Great location and great customer service. read more

The staff at Carlsbad self storage are wonderful! They gave me the opportunity to look at multiple sizes of units and let me reserve the unit of my choice in advance. Facility itself is safe and secure and very clean. Their prices are better than other similar storage facilities in the area. I'm very glad I found Carlsbad self storage! read more

Wonderful, quick and easy setup. The place is conveniently located, clean and super friendly stuff.

Absolutely! Recommend. Helpful, knowledgeable and very informative. Nice to deal with a business that has our interests as a concern. We appreciate their help. Very friendly and all inclusive. read more

I am a storage pro as Ive lived many places. The site and services at CSS are superior!

Karina is terrific. Very helpful showing me different units. Great rate deal for min 2 month rent and auto pay. Rates much better than other places I investigated. read more

Karina, the manager is exceptional with customer service and follow up. We have been so impressed. The storage facility is secure and clean as well. read more

The check in process went very smoothly. Mel and Karina were very helpful with getting a situated in our new space.

It is very clean and they are professional I would recommend them they give you a deal to start

They were very helpful when I was looking for a place. They have excellent customer service!