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    US Storage Centers

    3.7 (11 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 1 month ago

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    1 month ago

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    Maddie D.

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    10 months ago

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    My L.

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    3 months ago

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    Maddie D.

    Hi Erika, we are thrilled that you had a positive experience with us!

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    10 months ago

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    My L.

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    1 year ago

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    8 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    10 months ago

    Great management, So helpful, clean property, always helpful, willing to accommodate. Long term customer since 2019.

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    9 months ago

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    Ask the Community - US Storage Centers

    Carlsbad Self Storage

    Carlsbad Self Storage

    4.8
    (194 reviews)
    $$

    I can't say enough good things about this storage facility! It's me it's clean. It's…read moreair-conditioned so in the hot days you're ready in an ugly situation but at least this way you don't have to sweat while you're doing it! All of the people that work there are so pleasant so helpful. Shoot, even the bathroom is amazing at the facility along with their little candies that they have available for you I've suffered a traumatic brain injury in the past so businesses that can help me remember things or at least be kind when I have forgotten mean a lot to me. Recently my truck was broken into while I was in Mexico and my purse along with all of my credit cards in my bank card were stolen. This made it impossible for me to pay my storage bill when it came due. I had been on auto pay, but once the cards were killed, that was no longer relevant. Andre went way out of his way to call and remind me that the bill was due, he even let me know how many days I had to work with before a late charge would be assessed once I realize that I wasn't going to be able to use my bank card in time he immediately sent me a form which was super easy to fill out online, allowing my bank account to be linked to my auto pay, and the funds were immediately available so that my items in storage were safe and sound Andre followed up with me to make sure that I had it done if I needed any help he was there for me and just overall compassionate and understanding! That's so hard to find nowadays I highly recommend this facility on every level. It's fantastic. Signed a happy customer

    Went here because of the promotion for 2 months at 1/2 off. Great deal. When we went to the storage…read morefacility it was easy to Get in and out of our storage room, we also thought it was super clean as well. It's a great place to store stuff. Worth it.

    U-Haul Moving & Storage of Carlsbad

    U-Haul Moving & Storage of Carlsbad

    2.9
    (53 reviews)

    I completely recommend this location for your storage needs. The customer service has been Amazing!…read moreI have been using this facility for a yr now. They have been incredible helpful when I needed to move to an additional storage. Helped me return a trailer to another U-Haul facility & provided me with Special assistance with reminders due to my TBI. The manager Sonya Decatur is an incredible asset to the facility & I have complete confidence in the security at this facility. Thank you Sonya

    I went to pick up a truck that I had a reservation for. I was with a friend and added him as an…read morealternate driver. However, he had license that had expired a few months ago and a paper from DMV showing the renewal. The computer didn't validate his license so I asked to remove him as a driver. Then my whole reservation was rejected and canceled. I was frantic as I needed a truck and had always gone to UHaul, like for over two decades. It turns out that because my friend owed money to UHaul for a rental that was stolen and returned damaged, a rental he had bought insurance for, where there was a dispute over the insurance coverage, a rental that had NOTHING to do with me, they would not let ME rent a truck. I called and spoke to someone who informed me that I would NEVER be able to rent a truck from then until the issue with my friend was resolved. We are not married and never were, we are not and never were boyfriend/girlfriend, and had and have no financial ties whatsoever. It did not matter. THEY REFUSE TO RENT TO ME BECAUSE MY FRIEND OWES THEM MONEY!!! I will be taking legal action against them after I finish this move as no form of discrimination is allowed in the state of California. After that, I WILL NEVER RENT FROM THIS COMPANY WHOSE POLICIES ARE UNFAIR, MOST LIKELY ILLEGAL, AND DISCRIMINATORY ON THE BASIS OF WHO YOU ASSOCIATE WITH. Totally un-American, which I hear is the fashion with some nowadays. If you want to deal with a MAGA company who does not care one bit about loyal customers, have at it. Good luck!

    West Coast Self Storage

    West Coast Self Storage

    3.1
    (18 reviews)

    1 star because the manager was always helpful and responsive. That's where the good stuff ends…read more This review is absolutely related to corporate level actions which represent a greater problem with storage companies and their insatiable greed. I started renting a unit from West Coast Storage in November 2025. My monthly rent was $159 for a 10 x 10'. $144 rent and a $15 insurance. By May 2026, the company was sending me an email titled RENT ADJUSTMENT NOTICE. Seemingly benign words introducing me to a shocking email that stated my rent would go up to $220, effective immediately next month. From $144 to $220. A 35% increase!!! Here is a direct pull from the email stating why: "We do not take adjusting your rental rate lightly and understand cost increases impact you. We want you to know that this is not a reflection of your tenancy but of several other factors. When we make rental rate adjustments we consider rising facility costs, facility maintenance needs, facility improvements and current rental market conditions among many other factors." Reading this BS was insult to injury. Rising costs from one month to the other at a 35% rate? So ridiculous. I'd heard that storage companies were gouging customers, and now I experienced it myself. I had already read the reviews saying that at about the 6month mark, they ceremoniously increase rent. But I had no idea it would be such a astronomical increase. Cowards hiding behind lies. I'd rather they just come out and say 'we want more $$' than hide behind the joke of "rising facility costs". Companies like West Coast and Public Storage are preying on customers like sitting ducks, waiting half a year until the renter has settled into the unit. Then they hold you captive & gouge you. The obvious question is how can companies get away with this? I've since read about the lawsuits and found out that some companies have a clause saying they can increase rent up to 500%. These business practices are criminal.

    Clean, climate controlled, secure self storage facility. Excellent service from Erin. Very helpful…read morepre-move in and on move in day. Very good value.

    US Storage Centers - selfstorage - Updated July 2026

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