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    US Storage Centers

    3.9 (10 reviews)
    Closed 9:30 am - 6:00 pm

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    8 months ago

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    My L.

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    1 month ago

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    Maddie D.

    Hi Erika, we are thrilled that you had a positive experience with us!

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    8 months ago

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    1 year ago

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    6 months ago

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    1 year ago

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    8 months ago

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    10 months ago

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    8 months ago

    Great management, So helpful, clean property, always helpful, willing to accommodate. Long term customer since 2019.

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    8 months ago

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    Carlsbad Self Storage

    Carlsbad Self Storage

    (195 reviews)

    $$

    I can't say enough good things about this storage facility! It's me it's clean. It's…read moreair-conditioned so in the hot days you're ready in an ugly situation but at least this way you don't have to sweat while you're doing it! All of the people that work there are so pleasant so helpful. Shoot, even the bathroom is amazing at the facility along with their little candies that they have available for you I've suffered a traumatic brain injury in the past so businesses that can help me remember things or at least be kind when I have forgotten mean a lot to me. Recently my truck was broken into while I was in Mexico and my purse along with all of my credit cards in my bank card were stolen. This made it impossible for me to pay my storage bill when it came due. I had been on auto pay, but once the cards were killed, that was no longer relevant. Andre went way out of his way to call and remind me that the bill was due, he even let me know how many days I had to work with before a late charge would be assessed once I realize that I wasn't going to be able to use my bank card in time he immediately sent me a form which was super easy to fill out online, allowing my bank account to be linked to my auto pay, and the funds were immediately available so that my items in storage were safe and sound Andre followed up with me to make sure that I had it done if I needed any help he was there for me and just overall compassionate and understanding! That's so hard to find nowadays I highly recommend this facility on every level. It's fantastic. Signed a happy customer

    Went here because of the promotion for 2 months at 1/2 off. Great deal. When we went to the storage…read morefacility it was easy to Get in and out of our storage room, we also thought it was super clean as well. It's a great place to store stuff. Worth it.

    U-Haul Moving & Storage of Carlsbad

    U-Haul Moving & Storage of Carlsbad

    (53 reviews)

    I completely recommend this location for your storage needs. The customer service has been Amazing!…read moreI have been using this facility for a yr now. They have been incredible helpful when I needed to move to an additional storage. Helped me return a trailer to another U-Haul facility & provided me with Special assistance with reminders due to my TBI. The manager Sonya Decatur is an incredible asset to the facility & I have complete confidence in the security at this facility. Thank you Sonya

    I went to pick up a truck that I had a reservation for. I was with a friend and added him as an…read morealternate driver. However, he had license that had expired a few months ago and a paper from DMV showing the renewal. The computer didn't validate his license so I asked to remove him as a driver. Then my whole reservation was rejected and canceled. I was frantic as I needed a truck and had always gone to UHaul, like for over two decades. It turns out that because my friend owed money to UHaul for a rental that was stolen and returned damaged, a rental he had bought insurance for, where there was a dispute over the insurance coverage, a rental that had NOTHING to do with me, they would not let ME rent a truck. I called and spoke to someone who informed me that I would NEVER be able to rent a truck from then until the issue with my friend was resolved. We are not married and never were, we are not and never were boyfriend/girlfriend, and had and have no financial ties whatsoever. It did not matter. THEY REFUSE TO RENT TO ME BECAUSE MY FRIEND OWES THEM MONEY!!! I will be taking legal action against them after I finish this move as no form of discrimination is allowed in the state of California. After that, I WILL NEVER RENT FROM THIS COMPANY WHOSE POLICIES ARE UNFAIR, MOST LIKELY ILLEGAL, AND DISCRIMINATORY ON THE BASIS OF WHO YOU ASSOCIATE WITH. Totally un-American, which I hear is the fashion with some nowadays. If you want to deal with a MAGA company who does not care one bit about loyal customers, have at it. Good luck!

    West Coast Self Storage - After 3 years, its al empty. Thank you West Coast for the security of our life history and that it was always spotless!!!!

    West Coast Self Storage

    (16 reviews)

    The service is professional and polite! The facility is super clean, air conditioned and very…read moreclean bathrooms. Carts available for use are top notch. Safe neighborhood too.

    I started with this company in 2021, renting a 10x10 storage unit for $249 for the entire…read moreyear--which, in hindsight, was already a high rate. Over time, I noticed that the rent increased every year. Most recently, I've been paying $332 per month. Then, on January 28, 2025, I received an email stating that starting March 1, 2025, my rent would increase to $375 per month. I called to express my concern, as the price had become too high. I told them I planned to move my belongings out by March 4, 2025, because I could no longer afford what they were charging. I spoke with the manager, who assured me that my rent would not increase further if I agreed to stay. Based on that conversation, I assumed the $332/month rate would remain in place for the rest of 2025. A short while later, they called me after noticing I hadn't moved out in March. I returned the call and left a voicemail explaining that I had a family emergency, which prevented me from moving. As a result, I stayed and continued paying $332 per month for the same unit. Then, on April 30, 2025, I received another email notifying me that my rent would increase again--this time to $441 per month starting June 2025. I immediately replied, reminding them that their manager (whose name I unfortunately forgot) had promised my rent would not increase if I stayed. I had every reason to believe my rate would remain at $332. However, I never received any response to my email. I tried calling the facility multiple times, but no one answered. After repeated attempts, I finally got through on May 16, 2025. Unfortunately, the woman I spoke with AARON was incredibly rude and unprofessional. Now, before the end of May, I'm officially moving out. I've already secured a new, clean, climate-controlled facility in Vista that charges just $114 per month for a 10x10 unit--a $304 monthly savings. I was a loyal customer for four years, and this is how I was treated. This company takes advantage of its customers and keeps raising prices without proper communication or regard. To anyone considering using West Coast Self Storage: think twice. The employees are rude, the customer service is nonexistent, and the initial prices are misleading. This has been the worst experience I've ever had with a storage company. TO BE HONEST I WILL GIVE THIS COMPANY 0 ZERO REVIEW. I have no choice to give 0 review.

    US Storage Centers - selfstorage - Updated May 2026

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