Had an amazing experience here the process is very easy and fast . Sarah was super friendly and…read morehelpful and made my move so easy and stress free. She took the time to explain everything in detail I highly recommend this place !

Saw the management commented on my post so I thought I'd respond. Noticed the break-in April 2021,…read morebelieve it happened in Feb 2021. Management was very much aware of my theft as their GM was present when the police were doing fingerprints. Double whammy for charging me a few days when I finally got what was left of my stuff out.

Very attentive and patient with my questions, as someone who has never had used a storage unit.read more

Mary and Christy were very helpful in the check in process! Both were patient and made sure that I…read moreunderstood what needed to be done.

Great customer service, I needed a unit last minute and they were super helpful showing me the…read moreunits and getting me one fast!

Encinitas Self Storage has been great. Jesus was so helpful answering all my questions and showing…read moreme different options. This location feels very safe and secure which was very helpful to ease my concerns.

Daniela was very helpful as our move begins. Showed us all the in's and out's of gates, lockers and…read morebathrooms. Spotless place. Easy to reserve and nice app. Step one complete!

Jessica was extremely helpful in determining how big of a unit I would need & got me one that was…read moreon the first floor, super close to the door, at a great price, when I went to consolidate my two storage units at 2 different public storage locations into 1 unit at the location closest to me. Everything I had in both of the old storage units fit perfectly in the new one, thanks to Jessica. Public storage should definitely do whatever it takes to keep her on their team. She's cordial, really great with people & knows the business. An asset to the Public Storage team! A big thank you to her and Public Storage for not only meeting, but exceeding my needs and expectations in this big move! Heather Abair

Fantastic customer service!…read more Vid is quick to respond and took great care of me. Definitely recommend this place

Called A1 Storage on Nettleton Rd and Vid got back to me right away -- no waiting around, no…read morerunaround. Super friendly guy, easy to talk to, and he offered me a great deal on the unit. What I appreciated most is that he was upfront about everything from the start: pricing, terms, all of it. No surprises. If you're looking for storage in Vista, ask for Vid. Highly recommend.

I completely recommend this location for your storage needs. The customer service has been Amazing!…read moreI have been using this facility for a yr now. They have been incredible helpful when I needed to move to an additional storage. Helped me return a trailer to another U-Haul facility & provided me with Special assistance with reminders due to my TBI. The manager Sonya Decatur is an incredible asset to the facility & I have complete confidence in the security at this facility. Thank you Sonya

I went to pick up a truck that I had a reservation for. I was with a friend and added him as an…read morealternate driver. However, he had license that had expired a few months ago and a paper from DMV showing the renewal. The computer didn't validate his license so I asked to remove him as a driver. Then my whole reservation was rejected and canceled. I was frantic as I needed a truck and had always gone to UHaul, like for over two decades. It turns out that because my friend owed money to UHaul for a rental that was stolen and returned damaged, a rental he had bought insurance for, where there was a dispute over the insurance coverage, a rental that had NOTHING to do with me, they would not let ME rent a truck. I called and spoke to someone who informed me that I would NEVER be able to rent a truck from then until the issue with my friend was resolved. We are not married and never were, we are not and never were boyfriend/girlfriend, and had and have no financial ties whatsoever. It did not matter. THEY REFUSE TO RENT TO ME BECAUSE MY FRIEND OWES THEM MONEY!!! I will be taking legal action against them after I finish this move as no form of discrimination is allowed in the state of California. After that, I WILL NEVER RENT FROM THIS COMPANY WHOSE POLICIES ARE UNFAIR, MOST LIKELY ILLEGAL, AND DISCRIMINATORY ON THE BASIS OF WHO YOU ASSOCIATE WITH. Totally un-American, which I hear is the fashion with some nowadays. If you want to deal with a MAGA company who does not care one bit about loyal customers, have at it. Good luck!

Respect and gratitude to the staff and managers at San Marcos Mini Storage on Bent. They are…read moreservice-minded and professional. Recently, I've been decluttering and organizing in my units. They've stopped by to bring water, ask if we needed anything, and showed their willingness to provide more quality service. It's a well-run, safe, and secure property. We had up to four vehicles parked along the aisle while we dragged everything out, sorted for trash, donate, and recycle. Other tenants and Mini Storage staff were generous and understanding of our slightly chaotic workspace. Thanks again,

It's been a year storing my stuff with them. Today I gotta move out and want to say thank you to…read morethe staffs for doing their job at best. The facility is safe and clean. I've never had any issues with my storage or stuffs in there. The best part is how consistent is the price. They offer 1 year price guaranteed and even after 1 year, the price will go up just a little bit and it makes sense. Unlike the other places that would increase the price just within less than a year. I would recommend this place to anyone who looking for safe and clean with reasonable price.

Attendant/manager was clear, concise and helpful. This matters as the corporate-ese needs some…read moreclarification. He did so.

Do NOT bring your things here. This place has been a total nightmare and the positive reviews are…read more100% fake. They are filthy and never clean the facility. They raise prices constantly. They have a moisture problem. Both elevators on my side I need to get to my unit are broken and could not get up to my unit. So it's not ADA compliant. They also do not have carts for you to use. They also have been playing a fun little game charging us $12 for not receiving my proof of renters insurance which I have provided multiple times. This facility is ran so poorly. Your stuff gets so dirty and they could care less to take care of their property. We are planning to get out as soon as possible. Please see pics I took yesterday trying to put away my Christmas decorations.

We love Nick!!!!…read more Quick, easy, and to the point. Super helpful and friendly! Clean facility

Great customer service, were shown the unit before committing and were walked through all the…read moreoptions. Nick was very helpful and friendly!

Clean, climate controlled, secure self storage facility. Excellent service from Erin. Very helpful…read morepre-move in and on move in day. Very good value.

1 star because the manager was always helpful and responsive. That's where the good stuff ends…read more This review is absolutely related to corporate level actions which represent a greater problem with storage companies and their insatiable greed. I started renting a unit from West Coast Storage in November 2025. My monthly rent was $159 for a 10 x 10'. $144 rent and a $15 insurance. By May 2026, the company was sending me an email titled RENT ADJUSTMENT NOTICE. Seemingly benign words introducing me to a shocking email that stated my rent would go up to $220, effective immediately next month. From $144 to $220. A 35% increase!!! Here is a direct pull from the email stating why: "We do not take adjusting your rental rate lightly and understand cost increases impact you. We want you to know that this is not a reflection of your tenancy but of several other factors. When we make rental rate adjustments we consider rising facility costs, facility maintenance needs, facility improvements and current rental market conditions among many other factors." Reading this BS was insult to injury. Rising costs from one month to the other at a 35% rate? So ridiculous. I'd heard that storage companies were gouging customers, and now I experienced it myself. I had already read the reviews saying that at about the 6month mark, they ceremoniously increase rent. But I had no idea it would be such a astronomical increase. Cowards hiding behind lies. I'd rather they just come out and say 'we want more $$' than hide behind the joke of "rising facility costs". Companies like West Coast and Public Storage are preying on customers like sitting ducks, waiting half a year until the renter has settled into the unit. Then they hold you captive & gouge you. The obvious question is how can companies get away with this? I've since read about the lawsuits and found out that some companies have a clause saying they can increase rent up to 500%. These business practices are criminal.