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    StorQuest Self Storage

    3.4 (16 reviews)
    Open 9:00 am - 6:00 pm

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    Vehicle storage

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    6 months ago

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    3 months ago

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    Review Highlights - StorQuest Self Storage

    I met a gentleman by the name of Martin who was very professional and helpful.

    Mentioned in 2 reviews

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    Carlsbad Self Storage

    Carlsbad Self Storage

    (195 reviews)

    $$

    I can't say enough good things about this storage facility! It's me it's clean. It's…read moreair-conditioned so in the hot days you're ready in an ugly situation but at least this way you don't have to sweat while you're doing it! All of the people that work there are so pleasant so helpful. Shoot, even the bathroom is amazing at the facility along with their little candies that they have available for you I've suffered a traumatic brain injury in the past so businesses that can help me remember things or at least be kind when I have forgotten mean a lot to me. Recently my truck was broken into while I was in Mexico and my purse along with all of my credit cards in my bank card were stolen. This made it impossible for me to pay my storage bill when it came due. I had been on auto pay, but once the cards were killed, that was no longer relevant. Andre went way out of his way to call and remind me that the bill was due, he even let me know how many days I had to work with before a late charge would be assessed once I realize that I wasn't going to be able to use my bank card in time he immediately sent me a form which was super easy to fill out online, allowing my bank account to be linked to my auto pay, and the funds were immediately available so that my items in storage were safe and sound Andre followed up with me to make sure that I had it done if I needed any help he was there for me and just overall compassionate and understanding! That's so hard to find nowadays I highly recommend this facility on every level. It's fantastic. Signed a happy customer

    Went here because of the promotion for 2 months at 1/2 off. Great deal. When we went to the storage…read morefacility it was easy to Get in and out of our storage room, we also thought it was super clean as well. It's a great place to store stuff. Worth it.

    West Coast Self Storage - After 3 years, its al empty. Thank you West Coast for the security of our life history and that it was always spotless!!!!

    West Coast Self Storage

    (16 reviews)

    The service is professional and polite! The facility is super clean, air conditioned and very…read moreclean bathrooms. Carts available for use are top notch. Safe neighborhood too.

    I started with this company in 2021, renting a 10x10 storage unit for $249 for the entire…read moreyear--which, in hindsight, was already a high rate. Over time, I noticed that the rent increased every year. Most recently, I've been paying $332 per month. Then, on January 28, 2025, I received an email stating that starting March 1, 2025, my rent would increase to $375 per month. I called to express my concern, as the price had become too high. I told them I planned to move my belongings out by March 4, 2025, because I could no longer afford what they were charging. I spoke with the manager, who assured me that my rent would not increase further if I agreed to stay. Based on that conversation, I assumed the $332/month rate would remain in place for the rest of 2025. A short while later, they called me after noticing I hadn't moved out in March. I returned the call and left a voicemail explaining that I had a family emergency, which prevented me from moving. As a result, I stayed and continued paying $332 per month for the same unit. Then, on April 30, 2025, I received another email notifying me that my rent would increase again--this time to $441 per month starting June 2025. I immediately replied, reminding them that their manager (whose name I unfortunately forgot) had promised my rent would not increase if I stayed. I had every reason to believe my rate would remain at $332. However, I never received any response to my email. I tried calling the facility multiple times, but no one answered. After repeated attempts, I finally got through on May 16, 2025. Unfortunately, the woman I spoke with AARON was incredibly rude and unprofessional. Now, before the end of May, I'm officially moving out. I've already secured a new, clean, climate-controlled facility in Vista that charges just $114 per month for a 10x10 unit--a $304 monthly savings. I was a loyal customer for four years, and this is how I was treated. This company takes advantage of its customers and keeps raising prices without proper communication or regard. To anyone considering using West Coast Self Storage: think twice. The employees are rude, the customer service is nonexistent, and the initial prices are misleading. This has been the worst experience I've ever had with a storage company. TO BE HONEST I WILL GIVE THIS COMPANY 0 ZERO REVIEW. I have no choice to give 0 review.

    StorQuest Self Storage - selfstorage - Updated May 2026

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