1. Cali Moving and Storage

0

San Diego, CA

Cali Moving and Storage

4.1 (245 reviews)
Open • 8:00 am - 9:00 pm

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Response time

10 minutes

Response rate

100%

Services - Cali Moving and Storage

In-state moving

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Recommended Reviews - Cali Moving and Storage

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The couch that was left outside on the curb

I am reposting this review after it was previously removed due to circumstances unrelated to the accuracy of my experience. I do not recommend Cali Moving and Storage. My move was April 2025. I will keep this review on Yelp forever. I do not want anyone to have to experience what my family and I had to endure dealing with Cali Moving and Storage. I arranged with their office to move all heavy items and anything else that would fit in the truck from my 3-bedroom home. The foreman arrived, exaggerated the job by claiming I had "250 boxes," then called the office speaking in another language. I didn't understand it, but I clearly heard "250" again. They brought a small truck and loaded lighter items first, ignoring priority furniture. While they did take my freezer, couch, and dresser, they left dozens of bins, two kitchen chairs, and other items behind. At the new home, they refused to move items upstairs, saying they were too big and left the couch and freezer on the curb. I yelled from the balcony, "you cant just leave them on the street!!" They shrugged their shoulders and then pushed them into my parking space, where they sat until I found another mover. That night, my husband moved all boxes that were left in the old house by himself. The next day, Sullivan Moving & Storage, a truly professional company, completed the job in minutes. 5 guys all in their 70's moved the freezer and my couch upstairs off the car port; my bedroom dresser was taken out of the middle of my living room and taken upstairs into the bedroom where it rightfully belonged. I truly believe we were dealing with very inexperienced movers that really did not know how to bring those items upstairs and made excuses that they were too big and too tall to make the corners of the stairs. Cali offered a $100 refund, which was actually just my original deposit that was already owed back to me. The office personnel were rude and argumentive; they even attempted to pay me to remove this review, which I declined. This experience cost us time, money, and stress. Choose a professional mover like Sullivan.

Emilee F.

DO YOUR RESEARCH!! 0 stars!!! I don't know how this company is still in business. I am so very disappointed and dissatisfied beyond belief. When you hire a moving company you expect it to be a stress free, easy, quick and efficient process. NOT if you hire this company. We had our 2 bedroom apartment FULLY packed up. 98% of our boxes were stacked in our dining room and everything was ready to go. The 2 movers that showed up at our door should have been able to do this fairly quickly. Instead they took over 4 HOURS just to move everything downstairs with an elevator. I'm convinced they were taking down one box at a time and absolutely milking the clock and taking smoke breaks when we were not present. When we were there, there was a period of time where no moving/ no movers were in our apartment or downstairs loading things into the truck. They are VERY SLOW!!! I cannot stress that enough. Then the OWNER Michael called me just to tell me that he doesn't understand why I'm upset and that the movers can leave my stuff on the ground and we can finish the move ourselves. The way that this "company" handles customer service is WILDLY inappropriate. Once they finally got to our new house at 7pm. They refused to unload our things without receiving full payment first. They said they could come back in the morning and us not having a bed to sleep on or a bassinet for our 3 month baby "wasn't his problem and we should have moved ourselves". We ended up helping them unload the truck along with my dad and brother and we got everything done in 1 hour. They don't give change even though they insist on being paid in cash forcing any kind of tip they can get. THEN they charged an additional $150 on my card with a 7% fee without consulting me first because they said they had no record of my deposit which I pulled up and showed them. They wanted me to write down my debit card information and sign for things I did not agree with. This company is a bunch of thieves and they are a complete scam. I will warn anybody and everyone to NEVER use this company. Additionally when we asked where some of our items were, they said they left them at our old apartment. This included a GIANT box in the master walk in closet, a vacuum, trash can, Swiffer, a step latter, and broom on the porch. I think we ended up moving more things than the company to be completely honest. The fact that we had to go back and pick up more of our items that we paid HEAVILY to be moved that wernt is disturbing. Update!! We turned on our BRAND NEW tv this morning. And despite it being wrapped in a blanket and shrink wrap it was still dropped and is now broken. Additionally they got BLOOD on my baby's bassinet and bent one of the legs on it. They broke the feet on our couch so we had to remove them. They are supposed to put back together anything they took apart and they did not. They also did not take the shrink wrap off of everything they put it on. You can guarantee that if this company does not pay to replace my damaged items I will ABSOLUTELY be taking them to small claims court.

Scratched the floor
Albert C.

If I could leave zero starts I would! Movers extremely rude and unprofessional. Call center isn't very helpful or clear on what is and isn't included. Don't waste your time with this unprofessional company that won't refund you for a service that wasn't even provided!!!!

Recently hired Cali Moving and Storage for my move from North Park to Encanto in San Diego. My move went smooth and easy, guys did a really great job. My friend recommended me Cali Moving he used their services several times so I decided to give it a try.I am glad I did. The crew was fast, hardworking, experienced and true professionals. Special thanks to Dave and Rus who made all of this happened. Highly recommended.

Still clocked out at 7:01 when they hadn't arrived before 3:48

The owner of the company reached out to make it right, so my issue with being accidentally overcharged has been resolved. The world is about giving people the chance to resolve issues, and Cali Moving did just that. First off, the guys did a good job of wrapping and protecting and loading things for the most part. They DID put tape directly onto a couple areas of wood and on the leather of the couch which removed finish after I warned them not to put tape directly onto any piece of furniture, but it's pretty difficult to move without some kind of damage. And they otherwise did a great job of protecting things with blankets and plastic wrap. This is the part that was later resolved after I made my review, so make sure you go the extra step to speak to a supervisor/owner if you are not satisfied... Take note of when the crew arrives and when they wrap up. You get charged on the 15 minute increment after the 3 hour minimum. They explained that you get charged "double drive time" which is twice the time it takes for them to drive from their location to your house (which makes sense). My guys showed up around 3:50pm, they worked until 7pm (when they made the phone call to their office). They billed me for 3.5 hours of work plus 1 hour of drive time noting 3:45-7:01 of work time, and since they moved up their arrival time and noted 7:01, they got they added an extra 1/4 hour because at 1 minute past the hour it was into the next 15 minute increment. So because they showed up around 3:50pm and finished at 7:01, I initially got dinged on the front end for the 10 minutes in the first quarter hour (apparently) and then dinged again on the tail end for 1 minute. So you should verify with them their arrival time and double check numbers when they depart. Initially, I tried to ask the movers to resolve it and they said they couldn't, so I reached out to the sales rep, but ultimately it was the owner who resolved the matter. The guys automatically add their tip to the bill, so be prepared for that. You should tip movers anyway, so it's not a problem. I would use them again.

My Receipt with their card, since the owner wants to act like we're not customers of theirs.

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2 months ago

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Alena P.

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11 days ago

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1 month ago

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21 days ago

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Alena P.

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3 months ago

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3 months ago

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6 months ago

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9 months ago

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9 months ago

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2 months ago

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Alena P.

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2 months ago

Fast, efficient and friendly. They took great care of my belongings and everything arrived safely. I would definitely use them again!

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Alena P.

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2 months ago

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Alena P.

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3 months ago

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Alena P.

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7 months ago

Responded right away. Gave a window to arrive and made it mid window. It was same day btw. Professional did a good job. Would recommend.

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Alena P.

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1 year ago

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1 year ago

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7 months ago

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8 months ago

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11 months ago

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Alena P.

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10 months ago

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Mikhail L.

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4 months ago

Despite unforeseen challenges, they came through. The move was efficient and Michael was very helpful.

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Alena P.

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1 year ago

Great team! Everything was done on time and with care. I'm very satisfied and highly recommend this company to anyone planning a move.

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Mikhail L.

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1 year ago

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1 year ago

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Alena P.

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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Mikhail L.

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11 months ago

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1 year ago

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Alena P.

Thank you Monica! It was our pleasure helping you and your family.

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1 year ago

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Mikhail L.

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1 year ago

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3 years ago

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1 year ago

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Alena P.

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4 years ago

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Mikhail L.

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9 months ago

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1 year ago

Moved to Northern California and it was a breeze. The movers showed up on time. Standard move. Nothing special about the delivery service.

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2 years ago

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2 years ago

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1 year ago

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Mikhail L.

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Page 1 of 7

Ask the Community - Cali Moving and Storage

Will you move me again guys? There is no cheaper price in San Diego. Looking forward to hearing from you

Absolutely! Let us know how can we help you and we'll be there for you. Thank you, Michael

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Review Highlights - Cali Moving and Storage

“Michael was upfront, explained the actual work that would take place, and quoted closer to six hours work.”

Mentioned in 17 reviews

Read more highlights

SecureSpace Self Storage Rancho Penasquitos - SecureSpace Climate Controlled Self Storage in San Diego, CA - Rancho Penasquitos.

SecureSpace Self Storage Rancho Penasquitos

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Like many of the reviews here, this does not reflect on the employees but rather the significant…read moreprice increases. I've had my stuff here for two years, twice I've moved my stuff to smaller units to save money and Every time I did that, they just increased the rent on my new unit. It's like they know people don't want to go through the hassle of getting their stuff and moving it to a cheaper place so they are stuck to just leave it there and eat the cost.

I strongly advise anyone looking for storage to avoid this facility. My experience has been a…read morenightmare due to their poor management, inadequate equipment, and dishonest billing practices. 1. Facility Negligence and Flood Damage: After only a week of renting, a pipe burst, causing a massive flood in my unit. Nearly all my belongings--including my television, mattress, magazines, notes, and a wooden-framed wedding photo--were soaked and had to be discarded. Instead of taking accountability, management tried to hide evidence by avoiding email communication and only using phone calls. They acted as if allowing me to transfer to another unit was a favor, while offering zero compensation for my destroyed property. 2. Additional Financial Burden: Due to this flood, my movers had to spend an extra 1.5 hours re-packing and moving my items. This cost me an additional $180 ($120/hour) out of pocket, not to mention the income I lost from missing work due to the delay. They also claimed they "offered" free boxes to help, which is a lie--no one mentioned this, and I had to pay the moving company for supplies myself. 3. Insurance Evasion: I paid for their insurance for May. When the flood occurred on May 28th, they refused to process my claim, forcing me to use my own policy despite the fact that I had already paid for theirs. They essentially took my money for coverage they refused to honor when I actually needed it. 4. Deceptive Billing and Predatory Price Hikes: Their pricing is a trap. I was promised a two-month 50% promotional discount, but they charged me the full amount for June anyway. Most outrageously, by the fifth month, they suddenly increased my rent from $152 to $220/month. I later spoke to an elderly tenant who also complained about being blindsided by these sudden, aggressive price hikes. Do not be fooled by their website prices. This company is unprofessional, unreliable, and predatory. Save yourself the stress and financial loss--look elsewhere for storage.

Rancho Bernardo Self Storage

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(22 reviews)

We recently moved and rented a large unit for holiday decorations and some miscellaneous storage…read more There is another place a little closer to us that's newer, but the reviews were not great, so we decided to go with Rancho Bernardo Storage. When we first moved in, our lives were very hectic and we had a small issue that was a big deal to me. I had to leave town the next day, but still I called them. I was upset and didn't know how it could be resolved while I was gone. They instantly came up with a solution and took care of it right away. They followed up right when they said they would and have been extremely responsive and easy to communicate with. I've only been in the office once, months ago, but I stopped in again recently to ask a question and they instantly said, "ah yes, for unit ..." I'm not sure if they really remember every tenant or if they have some system of identification when you enter the property, but I've been extremely impressed by the customer service and how well this place is run! It feels secure, friendly and clean. We are very happy we chose this location!

I would like to highly recommend this Public Storage to anyone looking for a place. This Rancho…read moreBernardo property is clean, well-maintained, and the app is very helpful. But the BIG plus is the staff. They are all very helpful. Jon was the one who helped me to check into my unit and he was fantastic. Not only was he knowledgeable, but he was super helpful and insightful to me. He went above and beyond to make sure I made a well informed decision and that I didn't rent more than I needed. He made the whole process great. Thank you Jon!

Cali Moving and Storage - movers - Updated October 2026

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