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    Vector Moving and Storage

    4.6 (554 reviews)
    Closed • 7:00 am - 7:00 pm

    Services - Vector Moving and Storage

    In-state moving

    Unpacking

    Vector Moving and Storage Photos

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    Beginning of move

    Sigh...where do I start? This was, by far, the most frustrating moving experience I've ever had. The only reason I'm giving two stars instead of one is because the manager was professional, listened to my concerns, and made an effort to resolve part of the situation. Unfortunately, the two movers I was assigned were the complete opposite. From the moment they arrived, they were great! As they ran into hurdles, they began to complain about having to remove the door and partition to get the sofa sleeper our of the door, and then proceeded to tell me that the movers that originally moved in the sofa had to have removed the partitions (NO they didn't)! They removed the door as I stated and that was it. Needless to say, they were able to remove the sofa out of my old address. Now, they arrive at the new address: They repeatedly expressed their frustration about how heavy my sleeper sofa was and continued complaining to each other within earshot. They first attempted to take the sofa into the elevator, but it was too long to fit (understandable). I suggested using the stairs instead, and they immediately insisted it wouldn't fit and continued complaining about how heavy it was and went up 10 or so stairs and gave up and stated that it wouldn't fit in the staircase--the ceiling is too low. I decided to walk to the other staircase to see if it might work better. One of the movers followed me and confidently told me, "This staircase is even smaller than the other one." Interestingly, after unloading everything else, they attempted to use that very staircase--and the sofa fit. I even recorded the process (pulling out the phone to record worked!). The same staircase they claimed was "smaller" worked just fine. It left me wondering whether they genuinely assessed the situation or simply didn't want to carry the sofa upstairs. What made matters worse was the attitude throughout the move. At one point, I requested a partial adjustment to my rate due to all the unnecessary back-and-forth. I later overheard one of the movers say to the manager, "She keeps saying anything." That comment was incredibly disrespectful and unprofessional. The movers also misrepresented the situation by telling the manager that I expected them to move everything. That was completely false. I was moving from a studio apartment, and nearly everything was already packed and ready to go. I never made any unreasonable requests. During checkout, the experience became even more frustrating. Earlier, the manager had kindly agreed to provide a partial adjustment because of everything that had occurred. However, one of the movers questioned why I was receiving the discount and asked me what the problem was. After I explained the issues with the sofa and the overall experience, he responded by saying, "This is your complex. You should know which stairs we should have used." Ironically, earlier in the move, the other mover admitted they were supposed to complete a walkthrough before unloading the truck but didn't do one. If a walkthrough is part of your required process, then that responsibility falls on the moving crew--not the customer. Blaming me for something your team failed to do was unacceptable. To make matters worse, I was then rushed to pay because they said they were behind schedule for their next move. When I asked for the total, the agreed-upon discount had not been applied. I reminded the mover that the manager had approved an adjustment, but he ignored it and proceeded with the payment process. He also told me there was no difference between paying by cash or card, even though the manager had already explained that paying cash would be less expensive and I already knew this as well, because they let me know during my reservation and provided a "cheaper quote" with cash payment. Trusting my instincts, I called the manager before completing the payment. Thankfully, he confirmed the discounted cash price we had discussed. While I was still on the phone with him, the mover had already processed a charge to my American Express card, even though I had clearly stated that I would be paying cash. The mover contacted the manager, and I told him immediately to reverse the card charge so I could pay the agreed-upon discounted cash amount (which I paid in cash). Fortunately, the manager stepped in and resolved the issue. The company itself isn't the problem; the manager handled my concerns professionally and respectfully. However, the two movers I encountered were rude, argumentative, dismissive, and unprofessional. Their constant complaining, lack of accountability, and poor customer service completely overshadowed the move. I've used this company in the past and had a great experience, which is why I'm so disappointed. I sincerely hope the company addresses these issues because no customer should have to experience this level of frustration during what is already a stressful day.

    I had a bad experience with the company. My move was only 10 to 15 miles in distance. I was overcharged after my quote, bed blocks were missing, and hardwood floors were scratched in various areas. I tried to resolved the issue but I ended up getting blamed for the scratches all over the floor. I lost my deposit because of this. Zero accountability.

    Extra precautions at stairwell

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    1 year ago

    Great team! They were super helpful with me needing movers in a quick timeframe. They showed up on time and were super efficient!

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    5 months ago

    Great job! Fast, efficient, asked if I needed help with anything else. Definitely recommend!

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    11 months ago

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    2 years ago

    My two movers were quick and professional! The price was fair and bit under the other quotes I received. I would use again.

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    4 years ago

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    2 years ago

    Everything went smoothly, the movers arrived on time, were extremely helpful, courteous, and careful. I will use them again when I move.

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    2 years ago

    Friendly and professional service, made my daunting move so much easier. Highly recommend

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    Page 1 of 14

    Ask the Community - Vector Moving and Storage

    Review Highlights - Vector Moving and Storage

    “I gave Vector a call today, spoke with Eddie and without any issues he refunded my credit card.”

    Mentioned in 32 reviews

    Read more highlights

    The Rock Movers

    The Rock Movers

    (508 reviews)

    I have never used movers in the past, and looked around and I'm extremely happy I went with The…read moreRock Movers. Taras and Yuri packed up everything extremely quick, put moving blankets on and wrapped everything so nothing would be damaged in transit. Also they were both funny and Taras's laugh made the stressfullness of moving that much easier. He also had badass SpongeBob socks which I highly approve of. The entire process from booking to completing the move was great. Thank you so much Yuri and Taras, you guys are legends! Highly recommend The Rock Movers and will make sure to tell all my friends about them!

    First of all I want to express how thankful I am for The Rock Movers…read more Being a full-service moving company, I needed someone to help me pack AND move due to a recent injury crippling me right before I was scheduled to move. Their reliability and ease of setting up the packing and move when I was not even able to be present and the timing was truly helpful. It was more expensive than I had ever paid for movers, even without the packing, and that's honestly why I could not give them full 5 stars. As a military member going through an honorable discharge to help my family in crisis while already injured myself, I had to empty out my own savings and my children's I had saved up over a 9-month deployment in the combat zone to move back to my family when they needed my help, not even sure if I could then provide for them. So while I really thank them for the job they did, I never financially recovered from that and I do ask Rock Movers to consider the vets or military members in San Diego and to complete a weight estimate for them to be reimbursed.

    24/7 Moving and Storage

    24/7 Moving and Storage

    (851 reviews)

    Mission Valley

    Was moving several hours north after selling house due to husbands sudden death…read more 24/7 was the only moving company i contacted who actually gave me a quote online. all the rest wanted more info or gave reasons why it would cost more to move. Booked 24/7 to do the work. They showed up on the scheduled day about 8:30 am and we did a walk thru, showing them what was going and what was not. moving from a 4 bdrm to a 2 bdrm takes some downsizing. They started right in, wrapping, filling boxes and moving them out to the truck. Taking apart the furniture that needed it and moving it out to the truck. They are definitely good at their job. It took them till 10:30 at night to get it all packed and stowed in the truck. They were prompt on delivery day too. Showed up at 9 am . started unloading and putting together furniture and placing it where requested. Took till 4pm before they were finished with their part of unpacking . Great job! I highly recommend this company. They are prompt, polite and very good at their job.

    After having a stressful experience previously with another moving company, I was dreading having…read moreto get moved again. I went with 24/7 because they had a lot of good reviews. The person who booked us was very responsive and answered all our questions. The movers they sent were friendly and handled our stuff with care. They wrapped our furniture and took apart some of the bigger items and reassembled them when we got to the new house. They seemed to genuinely want to help. I honestly despise moving and I can't comprehend how these guys do it on a daily basis. Worth every penny to not have to do it ourselves.

    1st Choice Movers

    1st Choice Movers

    (806 reviews)

    Sorrento Valley, Miramar

    Trust me, hire these movers! I was overwhelmed with the process of finding legit movers with an…read moreupcoming move + saw great reviews of 1st choice. Derek responded immediately, didn't over complicate the details of my move, and locked in a time and next step details thoroughly. Jerzy and Wes were AMAZING. Professional, kind, extra helpful and thorough in wrapping my furniture and making sure everything was handled with care (especially my massive fiddle leaf fig). Really appreciated that they took their time to ensure everything was in the places I preferred in my new home. Can't thank them enough for taking the stress out of moving. 11/10!! I will never not hire movers again, worth every penny!

    They did a very, very good job. We're very careful with all of my furniture that I had moved. It…read moreseems one person was working a little bit more than the other. I would have given them five stars. The only thing that stopped me was I moved literally 2 miles away and for some reason they disappeared for about 40 minutes. Everything was already on the truck. It was already packed. I'm not sure, but that did cost extra money. It's a six minute ride if you hit all the red lights I realized they have to drive slower so maybe 10 minutes. Still happy with them how they took care of my furniture. The price ended up being $100 maybe a bit more than I expected because of the time it took them to come over I would still use them again..

    Little Guy Big Truck Moving and Storage

    Little Guy Big Truck Moving and Storage

    (345 reviews)

    I can't say enough good things about Little Guy Big Truck! They moved everything from my apartment…read moreand storage unit in Mission Valley all the way to North County, and they were absolutely fantastic from start to finish. When we ran into unexpected rules at my apartment complex, they quickly pivoted and started at my storage unit instead. Their flexibility, positive attitude, and willingness to do whatever was needed to get the job done made what could have been a very stressful move so much easier. They were quick, kind, trustworthy, hardworking, and genuinely went above and beyond. It's such a relief to find movers you can trust with your belongings and who truly care about providing great service. I would highly recommend Little Guy Big Truck to anyone looking for reliable, flexible, and wonderful movers in San Diego

    These guys are 5 star for a reason!!! THEY ROCK!!! I had quite the job for them, move all me and my…read morehusbands stuff from the 4th floor of a house, empty my entire storage unit, and put it all in a new house. Let me tell you these guys are killing it!! They are doing it with smiles on their faces, they have great attitudes, they are so kind, they are just so amazing. I am really happy with the moving company I chose. I feel like their rate is exceptional for the value you get!! It's $210 an hour if you pay in cash, but these guys had moving blankets, they wrapped all my stuff up that I didn't even think about, they went truly above and beyond. I could go on and on, so instead of continuing to read... JUST HIRE THEM!! You WILL NOT regret it!!

    Sunshine Moving Services

    Sunshine Moving Services

    (329 reviews)

    University City

    First insight to the process. I worked with Madi to coordinate the move. We did a virtual call so…read morehe could review the inventory to create the quote. This is my fourth time using movers and this was the most seamless. He sent the quote with the initial estimate. Moving on to the actual move. The communication from the team was great. I received a call from Ivan letting me the arrival eta. The team ( Ivan, Diego, and Arthur) was amazing, they were friendly, professional and worked fast while being respectful of my items. There were no hidden fees, what was quoted was what I paid. I would highly recommend Sunshine moving. If I move again they will be the ones I call. Thank you again guys for your hard work. ( moving from a second floor apartment to a third floor apartment).

    Update: I was contacted by Madi, our original estimator who said that I was charged in error for…read morethe bulk item fee and for extra drive time. He spoke to the mover who was assigned to our project and corrected him. I appreciated his attitude and willingness to make it right. He said it was not their company's practice to add last minute charges but sometimes a few of their moving guys act on their own accord to add charges. He apologized and refunded me and offered to refund the tip as well (which I elected not to do). ----------------------------------- We used this company after getting quoted in advance using a video meeting with Mark. We were moving within the same zip code (2 miles away) and their quote was reasonable and similar to others. They were willing to send 3 guys which some companies won't do (they only send 2 or 4 so they can partner up). This company seems to use a bid low and then bait and switch strategy. The movers were in the middle of the moving an empty 8 drawer dresser and the lead guy decided it was heavy. After they moved it, he came to me and told me there would be a bulky item charge of $150 for this item. I asked what defined a bulky item and he said it was just very heavy and said they had to take it down the steps (all of which were discussed in advance and even listed out in our contract). During the quote, I was told by this company and others that same zip code quotes (we moved 3 miles approx 12 min driving on the day of the move) would not have double drive time added to the quote, but at the end the moving team insisted this was not the case if they drove more than 15 min. He insisted he would have to charge me double for drive time (rounded up first and then doubled). I think he kept the drive timer running to get over 15' min then they claimed they have to double the drive time. They rounded 16 min up to 30 min and then doubled it so I was charged for 60 min of drive time when in fact it was 12 or so. He said it was in the terms and conditions which he had me sign on his iPhone at the beginning of the move without giving me the chance to read any of the text. At the end of the move I just wanted to be done with it, so I didn't argue too much, but the fact that they essentially added $500 or so of various extras was pretty infuriating. The driver then insisted that I should tip them. We have moved 3 times within San Diego in the last 10 years, so I have some point of comparison and I would look elsewhere. If you choose this company, make sure you account for a couple hundred extra to the quote since they will find a way to do that. The service was decent. The guys worked decently hard but not particularly fast. They were not super careful when wrapping and moving, but nothing got majorly damaged. We did end up with some wall nicks in our brand new place.

    San Diego Packing Movers - Happy customer of San Diego Packing Movers

    San Diego Packing Movers

    (248 reviews)

    University City

    We used San Diego Moving & Packing for a local move and had a great experience…read more I went in with a goal of keeping it close to three hours. We didn't quite hit that, but at no point did it feel like anyone was wasting time. The crew hustled the entire job. They listened to how I wanted to prioritize the move. We focused on large furniture first, got all the key items handled, then worked through the rest. Communication was constant. They asked questions, followed direction, and adjusted quickly without any pushback. The team was professional the whole time. No hesitation, even with heavy items or sending things upstairs. Everything was wrapped appropriately, not overdone, just done right. Nothing was damaged, and they were careful with walls and flooring throughout. We had discussed heavier items and drive time ahead of time, and everything was handled fairly. No surprises. I also compared pricing beforehand, and their rate of $199/hour (cash) plus the $60 truck fee was in line with what I was seeing. We ended up at about 3 hours 45 minutes total and paid $825, which felt great for the level of effort and coordination involved. Every move is different, but there were no surprises. Vladimir, Dima, Greg, and Aibek were a great team. They worked hard, communicated well, and stayed professional throughout. Overall, a hardworking, professional crew that provides solid value and takes care of your belongings. I would definitely recommend them.

    This was the EASIEST long distance move from San Diego to Millbrae, CA. I could not have asked for…read morea better team to help support this crazy move of mine. I didn't have to lift a finger and the gentlemen packed everything super efficiently and quickly.

    Vector Moving and Storage - movers - Updated October 2026

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