Wonderful service. From start to finish for our tenting for termites- truly effective and efficient. They started when they said they would and finished when they said they would. We couldn't be more pleased. Even the neighbors commented how professional they were. read more

I was offered the role of Office Admin via typo-laced text message; Only to have my offer renegged after desperately trying to get a response to my inquiry "What will my hourly Pay rate be and may I please have details in writing?" [[HIGHLIGHT]]1 voicemail, 1 voice note, 2 text messages, and 2 voicemails later, I was FINALLY informed... by the daughter, that they had chosen to "go in a different direction" after I failed to accept the owner's verbal phone offer..... A phone conversation that NEVER happened.[[ENDHIGHLIGHT]] To be rejected is rough. To have an offer reneged, rougher. To have purposely turned down ANOTHER job offer for this one, insulting. To be ignored, humilating, To be gaslight, infuriating. To be dismissed, unacceptable. Bug Squad Pow operates on a level of sketchy business dealings, papyrus files, dinosaur antiquities, and wink-wink/handshake agreements and deals. Show yourself the respect they refused me and DODGE THIS BULLET at all costs. read more

This team has been providing pest control service for my home on Mission Viejo for over a year. Nothing but amazing outcomes from the team.

Andy and his team have done a great job with the Fumigation, repair the dry rot, trim the tree, fix the side of the house, and painted part of the house. [[HIGHLIGHT]]Additionally, Christine have answered all my questions.[[ENDHIGHLIGHT]] Quality work with reasonable prices. Will ask Andy and his team for more projects around the house. Thank you, Andy!!! read more

Cannot recommend this company enough. Good prices and nothing compares to the service you get from a small family owned business. [[HIGHLIGHT]]I was intimidated by the thought of fumigating my home but Andy and the team at the office were very patient and accommodating.[[ENDHIGHLIGHT]] I also had repairs done at my house that I'm very happy with. Will be recommending to friends for all repairs and pest control. read more

I had a bee infestation and needed to replace much of the damaged wood surrounding my two properties in Irvine. I also had a severely damaged back door. The service I received was excellent and professional at a reasonable price. I was particularly impressed with the detail and time invested in repairing my back door. I highly recommend this company read more

Andy and his team went all out repairing replacing roof tiles. Their ability to paint the trim made the job even more professional. The house now looks like new. Andy and his team were very thorough and detailed in all aspects of the job and it was at a very reasonable price. [[HIGHLIGHT]]We are very pleased and give him the highest marks![[ENDHIGHLIGHT]] read more

I am an elderly person on a limited income and had a small roof leak. I contacted several companies and many would not even return my call or come out to assist me. [[HIGHLIGHT]]POW's office staff were so warm and caring and promptly scheduled Andy to come out and give me a quote.[[ENDHIGHLIGHT]] I was so shocked at how Andy understood my financial circumstances and was willing to do the repair without having to replace a huge portion of the roof, which I cannot afford. His crew came out, assessed the area needed to be fixed and had it fixed in 24 hours. They did what they committed to doing and I cannot thank them all enough. I highly recommend this company and will refer them to anyone that can benefit from their services and excellent customer service and work. read more

We requested a bid for termite check and removal/repair of rotting beams. The service and expertise from POW was outstanding. But, wait, we got much more--Andy and his crew didn't just remove and replace rotting wood from the patio, they added a roof, painted, installed fans and transformed the space, a quite large space, into a wonderful outdoor getaway, day and night. [[HIGHLIGHT]]Responsive and efficient company.[[ENDHIGHLIGHT]] One more thing: POW's bid was reasonable...and made possible what we thought we couldn't afford. 5 Stars! K.C., Anaheim Hills read more

The POW! Bug Squad did an amazing job on my home from start to finish!! Everything was easy from getting the estimate to the preparation of getting my home tented... The customer service was impeccable and because I always have a lot of questions... I am so happy with the job they did!! Thanks bug squad, Sam Anno read more

I had damage due to water leaking thru cracked stucco into my window pane during heavy rain. I called this company for a consultation and pricing. They are very professional and great work results. I would recommend this company for any wood repair caused by termite or other issues. Thanks POW. read more

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I've used POW! twice before with good results. This year, to get rid of my ants I obviously called them again. The price has gone up (which is fair) and they do spray the whole house for that price. However, I pointed out the problem area in my kitchen, and the very next day I had more ants than before. I waited a few days to see if the chemicals would take some time to work, but the ants kept coming. [[HIGHLIGHT]]So I called back to see if they'd come out to just spray the one area of my kitchen that I pointed out originally as the problem area to get rid of the ants. They would, for a fee (and not a low one).[[ENDHIGHLIGHT]] Having to pay one-third of the total initial price of the whole house to have them come back and spray ONE area and actually eliminate the problem for a repeat customer is not good service IMO. It should have just been done right the first time. I'm disappointed in the company. I will look elsewhere in the future I guess. Vis-a-Vis the reply: [[HIGHLIGHT]]I appreciate the reply and acknowledge that I was offered a discount on the follow-up service.[[ENDHIGHLIGHT]] However, as a customer, having never needed the follow-up service before in 2018, 2020, and 2022, it is disappointing that the first service this time around somehow didn't measure up to previous ones. I had far fewer ants this year and just wanted to get ahead of it. That I need to pay extra for a follow-up I have never needed before (given the amount of ants was way less this year) just does not sit well with me. read more

POW! Bug Squad - Pest Control Near Me - Lake Forest, California

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My husband get this service and usually pay with a check one time he asked me to pay for him so I used my debit card which they put it in their system without even asking me so last week they came to provided the service and my husband pay with a check as usual and from nowhere they charge my debit card what a heck? So my husband emailed them asking why, and they said ""we have your check here and we haven't deposit you want us to shred it or keep it for future service really? They admitted to have the check so why do they charge the debit card as well so we stop the service we don't trust them anymore plus it cause to cancel my debit card be couple days with a card until my new debit card arrive so they can't never use it again without my permission read more

Outstanding pest control service! I had my house serviced for termites in July and I used Bug Squad's service. I was very happy with their work and the delivered everything they promised. Andrew the owner came personally to my home and was very pleasant and trustworthy. The entire crew was very professional, respectful and diligent. I could not be happier with the results and cannot recommend Bug Squad too highly. read more

Calling all soon to be homeowners. Avoid this company! They charged me $125 for the inspection. The inspector showed up WAY past the time frame he gave me without even calling to let me know he was running behind. And to top it off, they missed the fact that I had subterranean termites in the property I purchased and cost me thousands of dollars in potential credits due to the fact that I went off their report to negotiate during escrow. I had three other companies inspect my property after closing and they were way more professional and thorough. I am extremely disappointed and just want to make sure this doesn't happen to anyone else because buying a house is a huge investment and anyone going through the process should be assured that a professional will do the job correctly. read more

I have used POW three times to repair rain damage and leaks in my home. They have always been dependable, honest, and fixed the issues. Both Josh and Andy know their business and have great work done to make things right. read more

I hired Bug Squad to repair/replace all crawl space vents under my house less than one year ago, and massively overpaid for the service at the time. what took their technician approx 90 minutes was advertised to be a full day job, and I was charged $1000. (I wish I could get paid at that rate). Well, now I know how the guy finished so quickly, he didn't do the job he was sent out to do... A skunk got in under my house and sprayed. I called Bug Squad back several times and asked if they could close the vent and check for any living or dead animals. I was hung up on, transferred to the cell phones of techs in the field who had no idea what I was talking about, and generally ignored. They claim to warranty and stand by their work, but they do not at all. Please avoid this company. They will rip you off and they will not stand by their work. read more

Andy and his team practically rebuilt a deck for us. They did a thorough job and finished the job in a timely manner. From the moment Andy came out to look at the project, I knew he would be a pleasure to work with. Also, Chris and Alissa when you call the office are kind, professional and helpful. Andy and his company will now be our go to termite company in South Orange County? read more

We've been putting off fumigation for a long time and finally found time to do it. After consulting multiple companies, we chose Andy (the owner) due to his expertise, flexibility with time, and affordability (lowest price we found). The consult was thorough and free of charge. Out of all of the consults we have done, it was his knowledge and honest opinions that swayed us. His repair team also did fantastic work. They are very thorough and even helped us clear out some leftover items we missed. They initially forgot to provide us with fumigation bags, and after a quick call, Andy himself drove all the way out just to drop a bag off. Overall a great experience and we'll definitely be working with them again in the future and recommend them to anyone seeking to fumigate! read more

They have been doing our regular service for over a year now. Very responsive when you call them. I had some last minute changes in schedule and they were able to accommodate me. Drew is great! Super friendly! Thanks for all your help! read more

I recently had my exterior of my home repaired and painted by POW, Bug Squad. They came in and took the dry rot out, and replaced the wood, repaired the stucco and painted the exterior. They did an amazing job. Start to finish, they worked until the job was done correctly and complete. Being this is a local owned company, I felt that they had my best interest from the start. Great crew, owner and customer service. read more

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I had some dry rot under my eaves and I used Angies List to find some people to take care of this. The first guy showed up, looked at the problem and never even called us back. The second guy came out, looked at it, gave us a quote then said they could do in 30 minutes, I asked for the quote in writing and they said their office would get back to us (and we never heard from them). Called POW! Exterminating. Andrew came out, looked at the problem, also found another spot on the other side of the house. Gave me a verbal quote and within an hour I got a formal quote via email with a full tenting and repair option and a local treatment with attic inspection and treatment (The method the recommended) His crew showed up on the day scheduled on time (Even just a little bit early) were very fast, cleaned up all the work, nothing was disturbed. The work was perfect! I HIGHLY recommend you contact them for your work. Carl read more

I appreciate the personalized service that I receive from POW Bug Squad. Josh always is prompt to respond when notified about drywood or subterranean termites problems. read more

I am very pleased with the customer service and ethical business practices. Highly recommend their prompt and reliable service!

I've been needing major deck repair - They were super nice and gave a very fair price, but abandoned the job when it came to fixing mistakes. No calls returned. No response to texts or emails . Cindy always answers the phone, but Andy didn't respond or call back even though I had his personal cell number. The Deck leaks in the rain. It was a mess. The wood looks like it's 10 years old- split and cracking everywhere The estimate guys get you in but beware. I wanted them to be different. read more

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This company came recommended from an acquaintance down our street Had several quotes from other companies much higher Shows bug squad who did a very professional job starting with the office personnel down to the crew that placed the tent and removed it No damage to any portion of the house or adjacent Shrubbery, trees, and roses Pete plambeck read more

This crew did a very professional job. They accomplished everything requested. They were professional, polite, persistent and punctual. I highly recommend POW and their team. read more

I have used POW to repair/replace fascia board infected with termites. Guys came on time, completed job as scheduled and left property clean. Highly recommend them for any roof related repair and more. read more

Andy ( company owner) replied right away to my request early on a Sunday morning to help remove pigeons and a pigeon nest in my roof eave and put up a barrier so they wouldn't return. That was my first positive impression. Who replies on a Sunday morning ?!! Andy personally came to check out the situation and gave me an estimate at no cost. I'd received other quotes for the same job with much higher prices and more "necessary" work which I felt were beyond necessary. He sent one of his crew, Javier, to take care of the situation. He removed the nest, power washed the eave as well as my roof and entire driveway where there was more pigeon droppings. Javier put up a barrier using bird netting almost invisible to the eye. I appreciate they're responsiveness and thorough workmanship. Oh, and Javier told me he'd accidentally broke the nozzle on my hose which he used to attach to his power washing machine and came back the next day to fix it. Impressive. Thanks Andy! read more

Great company to work with. The inspection and the repairs were done on time. Very responsive and ethical. As a realtor I recommend them to all to use their services. I will definitely use them for my termite inspection. read more

We have been using POW!Bug Squad for years for our personal residence and our rental properties. The owner, Andy, is very knowledgeable and always shows up with hard working crews to get the job done on time and at the right price. The customer service at POW!Bug Squad is excellent - someone is always available to assist with any questions. We will continue to confidently recommend POW!Bug Squad. read more

I used POW to repair a leaky roof price was reasonable and work was done in a timely manner I would recommend Andy for any work you may need. read more

Pow Bug did a did a great job inspecting for termites, repairing facia board on exterior of my house from termite and water damage and also cleaning and repairing roof gutters. They also did a great job cleaning up all debris at the end of the job. I highly recommend Andy and his team. Nice people to work with and very responsive. read more

Josh did a great job. He worked diligently and was able to put in custom shutters on the exterior of the house. Helps work is very precise and did an excellent job in treating for termites and taking care of all the wood rot by replacing the rotted wood and treating and painting it. Great team and great workers. read more

Andy, POW's owner is a man with integrity. He came to assess my issue, said he would get it done in a timely manner for a reasonable cost. As promised a technician arrived, completed the required work and the charge was as he originally said, reasonable. In this day and time it's refreshing to find a company you can trust. read more

Hired Bug Squad to do a facia and house trim repair. They were efficient, respectful of the fact they were working in/around my home and did a fantastic job. I am super picky when it comes to home repairs/improvements, so I was very impressed with Josh and his team. I will definitely hire them again. read more

We had several companies provide quotes, but Andy and POW were the most competitive and provided good follow-up services, plus available at any time for questions about the process and what to expect. Although 1 tree was affected by the tenting, Andy promised that it would "come back" and sure enough, the green leaves started to appear. Good service, competitive prices, and the biggest plus, in our neighborhood and over 20 years of experience! read more

Andy and his came out to work on repairing some exterior wood beams that had dry rot and termite damage. He convinced me to cut them back, treat it and Bondo it. Ricardo and his son came out, did the work alongside some of my instructions. Installed beam caps I purchased. Cleaned up and work looks great. read more

I had a very unusual request and I only wanted a company/person that's use to being on roofs. I needed my TV antenna rotated slightly. I called and the owner okayed this unusual request and they were here the same day. My antenna was adjusted and I'm a happy customer. I'm have them give me a quote on potential termites now. read more

Andy was always available to answer questions or give advice. He gave me a super price and his guys did a great job. Everything went exactly as scheduled. I couldn't be happier with the result. read more