I've been working with Jeff and his company since I bought my house in 2006, first as part of the escrow process then though their annual maintenance plan. Every year, I receive top professional care with a thorough inspection for termites and dry rot. I even receive preventative tips on how to keep my house protected (areas that need paint/caulking, etc). Any woodworking done on the house has been spectacular, with wood being replaced and painted (with paint I provide) leaving the area worked on seamless. Appointments are always scheduled at my convenience and they address any work inside the house first, so I can get to work and leave them to finish up outside after I leave. When I return home, the work areas well cleaned. Using Quality First puts my mind at ease that I am protecting my home/investment and avoiding any large expense/repair down the road. My highest recommendation. read more

I couldn't recommend this company more. From scheduling with Holly to meeting Kurtis and Taylor at the house for the work, the process was smooth, easy, and professional. The fumigation company that does the actual fumigation was outstanding too and worked in sync with Quality First to get the job done efficiently. Pricing was fair and worth the cost. I will be referring them to all friends and family who may have termite problems. Thanks guys. read more

I've been using this termite service for the past five years. I bought an old home and gutted it .I The first two years, I was treating for termites frequently. The owner of this company has been amazing. I wouldn't recommend anyone else. He truly helped fix the termite problem now I do an annual check up and would not use anybody else. read more

Jeff and Holly lead an outstanding organization, showcasing remarkable expertise and exceptional service. Whether you're a realtor or a homeowner, this company goes above and beyond to surpass even the toughest expectations. Bravo! read more

I've had several interactions and wor done with them. Jeff and his team are professional, honest, punctual and provide great value. I called them for warranty work and came out did a fantastic job! Thanks! read more

My home, located in Coto de Caza, is entirely made of wood. It had extensive termite damage. The crew that came out to do the repairs did a fantastic job replacing the damaged wood. I will use Quality First Termite for all my termite needs, whether it's tenting or repairing. I only wish I had found them sooner. read more

What a great experience I've had with this company. Holly in the front office is the best, very pleasant, easy to work with and I would not hesitate to recommend this company to anyone. They are reasonably priced and provide great customer service and fantastic work. read more

Kurtis and Keoni were great and fixed our termites, cleaned up and were so friendly and nice. I highly recommend them.

They apparently did the work and when our house was inspected for the sale 2 weeks later tenting was recommended for a job we just paid for.

I have been using Quality FirstTermite Control for over 5 years and they are friendly, reliable, responsive, and just pleasant to work with. I have them come out yearly to inspect my 3,300 square foot home and they catch things before they get out of hand. Everything they do is detailed and explained thoroughly, and the repair quality is over the top. I am an avid supporter of small local businesses. The owner, Jeff is super hands on and responsive. They are worth exploring. It's one less thing to worry about. Thanks Quality First Termite. Here's to year 6 of protection!! read more

Jeff's company had done work for the previous owner here in Irvine 3 years ago before I bought the house, but I had never met him. I had him here today because I saw some black droppings at the bottom of a wood plank on the outside garage wall. He took a close look and said "these are cricket droppings, not termite droppings." He inspected the rest of the house and said there were no obvious indications of active termites. How refreshing! He could have BS'd me and had me pay for some type of treatment, but he is as honest, ethical, and knowledgeable as they come - he's a Termite Whisperer and knows where they hide and what they do! You can confidently hire him for your termite inspection and treatment. read more

Quality First Termite is a great company. They are very knowledgeable and have excellent customer service. I have worked with them on multiple occasions and all of my experiences have been positive. Jeff and Curtis are great with the inspections. Emily and Holly in the office are wonderful when setting up appointments. My favorite is Taylor. He has come out several times to do the treatments and he is the absolute best! I would have zero reservations recommending their services. read more

During the heat wave and had a small swarm of termites in my home. They looked like winged ants. I called Quality First Termite Control for a free inspection. Jeff came to my home at the appointed time with a mask and booties. He inspected my attic, rooms, and the exterior of my home. He was able to find them nesting at the bottom of my dresser table. Fortunately, there was no tenting or special treatment needed for my home. I just need to buy new bedroom furniture. I highly recommend Quality First Termite Control. Inspection is free! Jeff was informative, honest, and professional! Don't get cheated by other companies who will charge you for expensive treatments that are not needed! read more

I had Jeff, the owner inspect my house for termites on 9/2/2022, and he was very timely, very knowledgeable, educated me on termite control and just the most pleasant and fun person to work with. His office team, Tammy and Holly are the best and amazing, and they definitely aim to please, very accommodating to customer's needs, and you won't get a virtual assistant answering the phone there or being put on hold for hours, trust me. This company will be my go-to company from now on and I would refer them to anyone needing termite service. Love them! Just an FYI to all business owner's, please remember that it's easier to retain customer's than it is to find new ones. read more

Don is an excellent person to work with. He is thorough, gentle, polite and always on time. He does his work very meticulously, professionally and I always ask for him for termite control. He is the best. read more

We were referred to Jeff at Quality First by our trusted realtor. Right from the first interaction on the phone it was extremely easy to reach their office and schedule an appointment. We received a reminder call a couple of business days before the appointment. On the day Jeff called to say he was ahead of schedule and to see if it would be alright to come earlier, this was perfect for us. From the first moment we met Jeff we knew we could trust and depend on his professionalism and experience. Jeff examined our attic space and explained what he saw up there as well as did a thorough examination of our entire house to look for evidence of termites. We were given clear advise on how to proceed moving forward and the reassurance that we were looking for. I strongly recommend Jeff and his team, you will be glad you chose Quality First. read more

Had Jeff out for a termite inspection and he made what can be a scary and intimidating process easy. Thankfully no termites but there were some areas with dry rot that needed repair. Jeff and his office staff was quick to respond to questions and got us on their schedule swiftly. Tommy and Taylor came out to complete the repairs and they were prompt, polite and worked quickly. Everything looks great. We would definitely recommend this company. read more

Quality first termite just completed repairs and tenting at my home in Newport Beach. They went above and beyond and I would highly recommend them! read more

Josue was very professional and very clean! He was very knowledgeable with every question I asked! He took his time to make sure everything was done correctly around the house the exterior and interior/attic! I feel pleased and satisfied!Great attitude is everything! Good job! I highly recommend Quality first termite control to everyone!!!!! read more

we have used Quality First for many years, most recently we had a termite issue and called Quality, they responded and did a thorough inspection and located the area where the problem is located. They will respond and fix the issue promptl. very professional staff, and a pleasure to do business with. They are TOPS in our opinion wouldn't use any other company. Al and Trudy Coutts Dana Point read more

Jeff and his crew are top notch professionals! The work was high quality, everything was completed on time and they are very responsive!

Taylor, Josue, and Ken were professional and friendly when they came to do spot treatment for termites. They got the job done in a timely manner. Kurtis initially came out for the inspection and he showed and explained his findings to me. The front office is also very responsive and organized. I would recommend this company for termite treatment. read more

Jeff came out because I was told by Terminix that I had termites. We just purchased the house and moved in 10 days ago. When Jeff was up in the attic he found all the markings on the wood that the house was tented and there was no termite damage found. The Tag was dated 3/23/22 Definitely would use his company in the future if I had any issues whatsoever couldn't be happier. read more

Inspector gave detailed information on the areas that needed to be treated. Josue and his team did a great job treating and repairing the termite damaged areas. read more

Jeff and the whole crew are a massive pleasure to work with on an issue that is a pain for homeowners! Putting time and money into home repairs without it looking different can be depressing but when you think of it you definitely want someone doing the work that will make it look like you never had the problem at all - Termites and termite damages suck but Quality First definitely makes it easier from start to finish ! read more

Jeff came out and did a thorough and helpful inspection with insight and great advice for keeping the pesky termites at bay. Very empathetic, professional and gracious. Highly recommend! read more

I work with a real estate agent & we have always used Quality First for all the listings. They are always professional, friendly & accurate. read more

Hello Yelp visitors! If you are seeking a quality, professional and friendly Termite company please reach out to Mr. France and/or Josue at Quality First. These two gentlemen worked together as a team not wasting anytime to resolve the termite challenge that I had been experiencing in a condo at the beach. One call made the night before and the next day they were present. Did their job and out within 15 maybe 20 mins (because I was talking more than them) as I was thanking them for their promptness. Call Quality First at 949 348.1730 for your Termite challenge. "Where Quality Comes FIRST!" Ms. Roberta Huntington Beach, CA read more

I have used Quality First Termite (was Quality Care Termite before Jeff bought the business) for an annual termite inspection/maintenance for 18 years now. They have always been professional and provide a thorough yearly inspection. This year Tommy and Taylor came out to spot treat a few areas that had termite activity. They arrived on time, did their job, cleaned up and touched up with paint. Both were professional and respectful. I would recommend Quality First Termite as a yearly preventative measure or if you have any termite/dry rot issues. read more

Curtis came to my home to follow up on treatment received a few months ago as well as to inspect for continued termite issues. Most of the inspection involved his comments on what he was unable to remedy. I can't treat behind the walls, I can't treat holes in the cabinet, I can't resolve issues if they are coming in from the back door, I don't know why there are termites in your dishwasher, I can't solve the problem if they are coming in from next door, etc. Balancing this out with what he could accomplish would have been helpful. I then asked him if treatment would be beneficial at all. Curtis was not happy at this comment. Overall, his customer service attitude was not existent. He seemed to be irritated, and in a hurry. I was doing my best to continue with this appointment until he stated to me "You are not listening to me." At that point, I told him not to speak to me like that, and that he was being rude. No apology, just a defensive reply and finally he decided to leave. Customer service training could be beneficial to this employee. Cannot recommend this company with an employee treating customers in a rude, impatient, irritated manner. read more

We couldn't be more pleased with Jeff the Owner and his team taking care of our home! Jeff conducted a thorough inspection from the attic to the crawl space and then walked me around our home to show me exactly where the termite damage was explaining how they were going to treat, repair and/or replace many of the boards of our roof trim. Jeff then the very next day sent a detailed report on his findings for us to review, which my husband appreciated since he couldn't be at the appointment. A big issue for us was matching our sun faded paint to the new trim, especially at the front of our home. Mission accomplished! No eyesore of white primed roof trim, because they added the matched faded paint color to the primer, giving us much needed time to have all our roof trim painted. That extra step and the care and quality of their work really saved us and at a great value! Jeff is an expert in termite control and his team was on time, polite, neat and we're all around kind people including their receptionist in all her communications. You're in excellent, trustworthy hands with Quality First Termite Control. read more