They were very friendly, very quick and efficient. Also they had tape I needed extra tape for my…read morepackage. They were so kind to do it for me. This is my go to UPS store.

Very rude can't multitask need signage if it's just a drop off worst store I've been inread more

I needed a quick notary service and was pleasantly surprised when I arrived. It wasn't the typical…read more"PO Box" mail service / shipping place. The Notary, Natasha Manire, was professional, quick and informative. I grabbed a gift for a friend (a set of 3 satin matching bags, various sizes) which was on sale and a peanut butter cookie (my can't resist treat), it didn't disappoint :) Super friendly staff and if you are looking for unique gifts for every occasion, stop in. Couldn't believe all the amazing treasures. Something for everyone. So glad I found this place.

They are always really helpful when I need to mail things. They help me package things and get them…read moremailed off. I love the little gift shop and coffee shop attached. Lots of idaho merch and trinkets for you to buy! They have all the mailing supplies plus cards and gifts. One stop shop if you need to mail a gift. Good value for your money and the service is quick.

That was very, not happy. I was so upset that I paid $126 to not even get my package delivered The…read moreday was supposed to very disappointing. I did call customer service and request to refund. I will update and let you guys know if I do get a refund once it goes to my account. I had to literally call three times and their automated system is one of the worst I've ever dealt with. Definitely will go online next time to process my claim versus calling customer service first one I couldn't even understand that person didn't speak English well second time it was so much background background noise finally the third time they say the third third times the charm I guess it was I was able to get my refund processed.

Friendly and very helpful as I didn't have the correct return label printed. I was there at noon…read moreand she stopped to help me get my package sealed and printed the correct label. Thank you so much!!

Quick, dependable, competitive pricing, strong selection, and open till 9 pm. Friendly and…read moreknowledgeable staff. Logical store layout. What's not to like?

I have a thing for Staples, don't know why, but they have always done me right, whether it be via…read moretheir website or by visiting any store. I came in here looking for printer cartridges, but the store was out of my type. The lady that helped me was very friendly, and made sure to give me the sale price even though the items were being shipped in to the store. Staples, to me, has always been fairly competitive with their prices, even beating out Best Buy in electronics from time to time.

This company is a scam do NOT order from them...they make it difficult to return and the product is…read morejunk and they falsely use chip and JoAnn Gaines to sell their product. They did not endorse this product or company

We have been dealing with this outfit for months trying again and again to CANCEL the automatic…read moreorders. After being reassured that the account is cancelled, next month they send the product and charge our credit card. We went to the post office and followed their instructions on how to return the items...we STILL keep getting charged! The company STILL keeps returning the old packages AND sending new ones. This month, after we returned ANOTHER package, it came back with their return address blacked out! We have made multiple calls to our credit card company and have filed a case with them. We have notified the post office regarding mail fraud. We are contacting out state's Attorney General and the BBB. Run the other way if you see this scam !! Oh, and this company appears to have several names. Even the credit card company said that they had to look hard to figure out how they were operating!

My husband and I had an outstanding experience with Navis Pack & Ship to get a large oil on canvas…read morepainting moved from Bend (OR) to Eagle and dropped off at the framing gallery here that we were going to use to reframe it. This is a painting with emotional as well as real dollar value and we were having trouble finding a shipper who could ship from there to here. Jade at Navis helped us very much in her work of administration and Russ, who did the pick up there and delivery here, did a great job too. Plus, the Navis Boise price was right in the ballpark of other options and of those options at the lower end of cost among the possibilities. Superior customer service and outstanding work. The painting was delivered to the framing gallery exactly as promised. Navis will be our go to anytime we need anything shipped.

Warning, they were horrible no inventory sheet telling me how many boxes in the container and…read morenothing telling me what items were listed they lost a valuable antique shade. I got other peoples things. They broke a bunch of China that was not wrapped well. They wrapped all the China, but put no bubble wrap at the bottom of the box. Don't risk it. If you have things you don't want destroyed everything in the containers were damaged even an antique china cabinet, when they loaded it they damaged it. They sat it on a wood platform then they picked it up and set it on the platform. It knocked off the bottom support board of the China cabinet which created the glass to slide from the wood. They also broke the mirror inside the China cabinet. I would not risk it when you call to tell them they just blow you off

My experience has always been great - there are usually a couple of gentlemen at the desk and they…read morehave always been helpful and efficient. I had an issue with an eBay package scam that I needed to track down, and the gentleman was very nice and referred me to the distribution center just down the road where they can get gps coordinates of where packages were dropped off. I had no idea that existed if you're ever missing a package and need to check that it was delivered. It was very helpful. Folks will only take time for bad reviews, often it's just a misunderstanding of the process. People are just doing their jobs- share some kindness!

Horrible service, and it just keeps getting worse! My mail gets delivered to my neighbor and I get…read moretheir mail. At the 11st address it is rare to someone happy to help you. At the postal annex they can't seem to follow the hold mail requests. Hold at the annex for me to pick up is clear but they take it upon themselves to do the opposite, now 2 times in a row. Postmaster get your team trained, fix the problems!

As soon as I walked in, I was greeted with a smile. It's always a little nerve-racking arriving…read morejust two minutes before closing, but Adam immediately put me at ease. He was incredibly friendly, even while going through his closing procedures. There's nothing worse than walking into a business near closing and feeling like you're inconveniencing the staff with eye rolls or impatient looks. That definitely wasn't the case here. Adam treated me with kindness, professionalism, and never made me feel rushed. It was clear he understands that great customer service matters right up until closing time. This is officially my new go-to UPS Store. The experience was completely stress-free, with ample parking, a clean store, and quick service. I also found the pricing to be comparable to shipping through USPS--but without the long lines. They offer printing services too, making it a convenient one-stop shop. Highly recommend!

Every single time I walk in the door, I am greeted with a smile and hello from the staff! I return…read morea lot of Amazon items for my daughter, so I'm actually in there quite a bit! Excellent customer service from all! If I mess up and don't have a label printed, they will do it for me. I especially enjoy my chats with Danya!

Only negative reaction was an extremely rude customer service lady. Most everyone was pleasant.read more

First off, let me say that everyone I spoke to at this location was polite and very helpful. That's…read morewhy it's 2 stars instead of 1. Here's my story: I was expecting a package with perishables inside. I checked the USPS tracking # and it stated "out for delivery." When the mail came and no package, I checked again and the USPS site had updated to "Package being held for pickup at customers request." I made no such request. Nampa has 2 post offices, but no address was listed. So I went to the post office downtown (5 miles) and waited in line for 20 minutes only to have them explain that the package was given to the wrong courier, and could be picked up at the other post office (another 5 miles). They gave me the address and the phone number. Not even sure why they have a phone# because it immediately goes to a message "Welcome to Verizon wireless, the person you are trying to reach is not available." The next day, the tracking website said it was available for pickup, but offered a "chat", which I tried. What a waste of time that was. There is no human interface as real companies trying to win your business provide, just a chat bot that has no information whatsoever. So I drove to the other post office only to be told that it was out for delivery! Any other business run this way would not be a business. Their tracking website is worthless. Whoever developed it should definitely not be doing websites. We used to laugh at other countries because of how inefficiently government services were run. The US post office is definitely worse. Should be privatized, and closed down in lieu of a business that is actually there to win your business.