They were very friendly, very quick and efficient. Also they had tape I needed extra tape for my…read morepackage. They were so kind to do it for me. This is my go to UPS store.

Jackson was awesome. Shannon ought to take a step back and look at the bigger picture. I was sent…read moreto drop off a return and a label was forgotten. He helped me get it emailed to the store and print it. It was in a poly bag, but awkward and the label wouldn't apply well. He grabbed a used amazon box from the ground that was left by someone and put it in real quick for the label be properly affixed, efficient, and faster to get to the next customer after me. Shannon took it upon herself to chastise Jackson in front of me saying "Where'd that box come from? Did you give him that? Jackson responded yes. Shannon said "we don't do that! And don't do that again!" As a manager, I'd keep Jackson and train Shannon if she's a trainer. Rules/policies are great, for when they support efficiency, speed, good order/discipline and ensure customer satisfaction. Jackson critically thought on his feet and maintained efficiency, speed, accomplishing the job well, and getting onto the next customer. Shannon, learn to ask other employees "why" they do what they do instead of assuming the worst from the get go, and provide correction away from the customer's face if the "why" isn't valid or justifying breaking a policy. Discipline to policy is great, but not when it's at the expense of the company or customer's.

It was panic time! I was at post office needing to send a priority mail envelope out with a book in…read moreit. The self-service machine was broken and the line for the single worker at the front counter was literally, out the door! I wanted this package mailed today. I checked the Yelp App and found a place near my next stop called Mail Room and More. It is in the heart of the Karcher shopping area north of I-84. I made a bee line for the place. It sits in a small strip mall that could be easy to overlook if you were not sure of where you were going. But I made it there with time to spare. Turns out the "and More" was a coffee shop with lots of little snacks and baked goods on one side and the shipping area on the other side. The staff was so nice and even though it was few extra bucks to mail the package I didn't mind because the convenience was worth it. I then remembered that I had another shipping issue with a large, flat 3 by 4-foot mounted quilt I needed to get to Michigan. I tried to ship it via UPS the day before but was quoted over $500! I knew it would be an expensive shipment because it was oversized, but I did not think it would be over $500, I expected $150 to $200. The ladies behind the counter started looking for an option for me and came up with one for $175. Right in the ballpark! It was even Fed Ex! Those ladies packed that big flat thing right up and got it out on its way to my Cousin in great time. While I am in Nampa handling my Mom's estate I will shipping more things, and all those things are getting shipped at the Mail Room... and More!

Very helpful here. I had a package to send and it was no problem here. Then, they have so many…read moreinteresting things to look at along with coffee. It's a fun little store to explore!

Caleb greeted me immediately when I walked in and helped me through the process of printing a new…read morelabel and packaging my item in the appropriate package. As someone completely unfamiliar with what I needed to do, I really appreciated his help. Everything worked out great!

When there is a line forming you shouldn't chit chat with the customer who has already been helped…read moreby someone else ... it's incredibly rude to other people by you thinking you're being friendly and personable. I have a job and a life I don't want to stand in line for any amount of time because you want to be nice. With that you were not nice to me or other gentleman behind me when we had to wait and you were not nice to me when you helped me out. Good customer service isn't picking and choosing when you decide you want to work and don't want to work. Great you 3 have nothing better to do - I do. I don't want to hang out and talk to the fedex guy. You go to work to work not fawn all over some woman I was second hand embarrassed.

Quick, dependable, competitive pricing, strong selection, and open till 9 pm. Friendly and…read moreknowledgeable staff. Logical store layout. What's not to like?

I have a thing for Staples, don't know why, but they have always done me right, whether it be via…read moretheir website or by visiting any store. I came in here looking for printer cartridges, but the store was out of my type. The lady that helped me was very friendly, and made sure to give me the sale price even though the items were being shipped in to the store. Staples, to me, has always been fairly competitive with their prices, even beating out Best Buy in electronics from time to time.

This company is a scam do NOT order from them...they make it difficult to return and the product is…read morejunk and they falsely use chip and JoAnn Gaines to sell their product. They did not endorse this product or company

We have been dealing with this outfit for months trying again and again to CANCEL the automatic…read moreorders. After being reassured that the account is cancelled, next month they send the product and charge our credit card. We went to the post office and followed their instructions on how to return the items...we STILL keep getting charged! The company STILL keeps returning the old packages AND sending new ones. This month, after we returned ANOTHER package, it came back with their return address blacked out! We have made multiple calls to our credit card company and have filed a case with them. We have notified the post office regarding mail fraud. We are contacting out state's Attorney General and the BBB. Run the other way if you see this scam !! Oh, and this company appears to have several names. Even the credit card company said that they had to look hard to figure out how they were operating!

My husband and I had an outstanding experience with Navis Pack & Ship to get a large oil on canvas…read morepainting moved from Bend (OR) to Eagle and dropped off at the framing gallery here that we were going to use to reframe it. This is a painting with emotional as well as real dollar value and we were having trouble finding a shipper who could ship from there to here. Jade at Navis helped us very much in her work of administration and Russ, who did the pick up there and delivery here, did a great job too. Plus, the Navis Boise price was right in the ballpark of other options and of those options at the lower end of cost among the possibilities. Superior customer service and outstanding work. The painting was delivered to the framing gallery exactly as promised. Navis will be our go to anytime we need anything shipped.

Warning, they were horrible no inventory sheet telling me how many boxes in the container and…read morenothing telling me what items were listed they lost a valuable antique shade. I got other peoples things. They broke a bunch of China that was not wrapped well. They wrapped all the China, but put no bubble wrap at the bottom of the box. Don't risk it. If you have things you don't want destroyed everything in the containers were damaged even an antique china cabinet, when they loaded it they damaged it. They sat it on a wood platform then they picked it up and set it on the platform. It knocked off the bottom support board of the China cabinet which created the glass to slide from the wood. They also broke the mirror inside the China cabinet. I would not risk it when you call to tell them they just blow you off

The service is ok, why do they want to know what's in the package?? Weird. None of their business…read morereally as long as it doesn't contain any of the hazardous materials then they shouldn't be worried abt what's inside. So now I use the kiosks. Parking is a bitch. It's behind the building and there's only one entrance, if you miss it you must circle around the block!

Where do I even start.. LOCATION: terrible.. PARKING: terrible. ENTRY/EXIT: For driving in and out…read moreof the small parking lot is near impossible.. you have to spend 10 min driving around the one way blocks to attempt again.. OR you have to park across the street.... WITH ARMS FULL OF PACKAGES.. making multiple trips.. dont get me started on the doors into this facility.. they are PULL doors.. please tell me how thats possible when you have multiple packages to ship.. let alone the long walk up to the front door.. the customer service employees cant even answer questions.. I ship for a living and this is BY FAR THE MOST INCONVIENT location I have ever seen.. why are we asking elderly folk to park and walk all that way just to get to the front door.. then to have their hands full and can't open it.. also WHERE IS MY PACKAGE....i dropped it off 2 days ago.. the rest have updated shipping , minus ONE.. cant reach anyone on the phone.. your AI chat bot for being a federally ran business is also trash..

So we received a key for a package in a parcel box. Well box 8 /#15 the key we received is open…read morewith another box 8/ #15 key in it. So was our package accessible to another neighbor by the mail person. Who knows and good luck trying to get someone at the post office to answer the phone.

Not sure whats going on with our mail service in my area but its bad…read more Today I should have gotten 7 pieeses mail and a package. Went to the mail box and not one thing in it. It is December 8th 2025 my community is Ridgview estates my address is on Sunray Dr. Nampa. Not the first time things have been have been missing. Really bad service here. Goes on all the time.