Always pleasant customer service and I go at least twice a week to return my purchases. Lines…read morealways nice fast. Clean and bright store.

Customer service was top tier. I didn't have everything I needed to make a return and they saw I…read morewas a bit flustered so they helped me organize my items and did not charge me extra for supplies. This made for a very easy return. I'm very pleased and will always go to this location for my UPS needs.

The negative reviews from the previous owners do not reflect the great service at this location. My…read morego to for any and all printing, parcel and postage! Great pricing and convenience! I will always come here over any other postal / USPS location.

These ladies are so helpful! I came in missing a box, needing a label printed. Two different orders…read moreto return. They had me squared away in minutes. Excellent, quick service. Will definitely be back!

I had a very wonderful sales associate help me pack my items and handle 5-6 customers! She was very…read morenice and helpful under pressure! I hope they hire someone else to help her who is equally as amazing!

Went in to return an amazon order today 5/12 around 1:20. The lady at the front counter was…read moreextremely rude! She tried to charge me $1.50 to tape my box and kept claiming it was in the return instructions yadda yadda yadda. Well, considering I'm in no rush to return the package and I pass by the location multiple times a day, and I can't justify paying $1.50 for some tape... I decided to ask her nicely to PLEASE tape my box, just a little bit of tape, pretty please pretty PRETTY please and she refused! Not even a nice refusal, kinda an F OFF you aren't worthy of me taping your box refusal and kept telling me how "It's in the instructions, it's in the instructions, it's in the instructions..." Well.... Let me tell you, when I got back to my office, I looked at the instructions, and it is NOT! in the instructions!!!! I can't wait to go back with my taped-up box and ask her to show me where in the instructions it shows that. She had the huge roller of mailing tape right there... I swear some of the people that work at these places just want to make other people miserable. Honestly, this interaction makes me not want to use this UPS Store for other matters.

I've been coming here for years and they are and always end up making my life easier…read more They make keys too! There is a little bit of everything.

This is a wonderful neighborhood postal service place that offers many great services. We needed…read moresomething notarized, a copy made, and Fedex mailing today and they got us taken care of. Aside from other services, they are also an Amazon pickup location too. Great service and always so professional!

I went to the post office and was appalled at the service received. The line was long and the…read moreservice was below par. I went to "Ship Near me" to avoid the congestion at the post office and I was very happy I did. The new owner is a breath of fresh air. Great customer service and he even gave me a free box. Highly recommend using their services!!!

From the owner: Since 1984 serving the public as a one stop shop for pack, ship and mail center. Services include:…read moreNotary, Virtual Mailboxes, Scan, Copy, Print, Fax, Passport Photos and more.

I contacted In-N-Out Shipping for Apostille services and they were quick to respond. Once the…read morepaperwork was in order In-N-Out Shipping took care of the rest. I had the legal documents in hand, Apostilled/Certified, days later. Calling the Texas Secretary of State got me nowhere, In-N-Out got it done in days.

This place is super convenient, Mr. Ashish is a great host and always makes you feel welcomed, they…read moresell boxes too at a great price so it's hard to go anywhere but here! Mr Ashish is always quick to help you with whatever you need, really glad I found this place

I've been familiar with this area for 40 years, and I'm surprised that I've never been to this…read morelocally owned business. (There is an affordable hair salon in this strip center, btw.) I called around needing a document notarized, and most places no longer offered that service or I needed to coordinate a time around their schedule. Thankfully, The Wrap & Mail Room offers notary at any time (no appointment necessary) and for $6 cash or card. I dropped in and also picked up a cute mother's day card, as they have a cute selection of cards made by a local artist (err, Austin... but it's Texas). They also have gift wrapping services, along with it being a mail room.

Very happy with my PO box. Súper friendly and safe destinación for my mail and pack. Very friendly…read moreand very attentive g

This is the best place if you need quick color copies, fast shipping, with friendly service. The…read moreworkers there are knowledgeable and give you the best option be it services or shipping. They actually ask you questions, with a purpose! I recommend you come here for your shipping needs.

The workers there are quite rude. Not really happy and service is non existent. If you hate your…read morejob. Please leave and find something you like.

There are UPS and downs. This is one of the UPS…read more These stores are just too expensive, but this one is pleasant enough and friendly enough, and for that I am grateful. If you need to fax stuff and copy stuff and mail stuff then this is a great location right - next to a lot of other great stores - so I'm definitely a fan, but it's corporate in nature and has annoyingly high prices and those are major drawbacks. Still, a good place for what it does and my copies went through with no issue. There's a bunch of different stores located here in this Plaza, some of which have gone and some which remain, and there are definitely some good businesses for a fairly low rent price, so this is one of the reason we like to come up here when we can.

The staff here are very helpful and when I come to do my returns has always been easy and fast. But…read moremy recent visit here, I was help by Terry, have a very good worker. Due to my disability, it was hard for me to put the label on and tape up the box. Terry help me with all that so I can ship my package without any issues, thank you Terry for your help.

I visit this location often to send packages and the service is always perfect and professional…read more Today I needed to print 100 name badges front and back for lanyards. I had taken off a little early expecting to wait awhile or pick the printing up later as it's a busy store. I was really impressed how nice, kind, patient and capable Audrey and Lance were when I explained my project. I was in and out in less than 30 minutes and the project was completed perfectly. Lance and Audrey worked so well together to print my project while also taking care of a busy store. Audrey explained the set up, double checked the file and before I knew it, they were done. The printing was crisp and the colors were vivid. Ashley and Lance are FedEx superstars! Put them in a FedEx commercial! I highly recommend FedEx services at this location on Eldridge for printing and shipping.. This would have taken hours if I had done it myself. Great work!

The store hours need to be updated online. It says open until 9 and I got there after 6 and it was…read moreclosed. I wasted my time driving over here.