Do not hire this demolition crew. We had to move from our apartment into a new home we just bought and hired Poseidon Moving mostly because they were available and had a good looking website. Later friends kept asking why we didn't go with Gentle Giant or another such reputable company. Good question. With a 20/20 hindsight I wish we did. I wish someone would steer us away. Now about the move. The good news is that 90% of our stuff arrived intact. The figure would have been closer to 60% though had we not packed all fragile items very thoroughly as the movers routinely failed to pay any attention to the labels we covered the boxes with on all or most sides. A heavy box with books was resting on top of a box with glassware, for example, etc. Upon arrival everything was just dumped in the living room. I needed to personally interfere and ask for certain items to go upstairs or downstairs. By that time the boxes have piled up and the movers were in such a rush to get it over with that it was impossible to ask them to deliver each item to the room it belongs to. One of the movers was unmasked pretty much the entire time, and that was back the pandemic was still raging and very few people were vaccinated! As a result, I ended up almost throwing my back carrying one heavy box after the other up or down stairs. This would have been completely avoidable had they simply read the labels. My dresser got damaged beyond repair during unloading. They were up on the 2nd floor trying to repair it for a while before they notified us of the damage and would likely not even tell us anything if they succeeded. The filing cabinet got scratched pretty badly too. I will likely need to replace it altogether since it's an eyesore and won't be a part of any room I'd like people to see ever again. By far the worst part of the whole experience was what they did to our new home. If you have done any house hunting recently, you know how difficult it is to buy a home these days and can relate to how elated we were after decades of renting and saving to finally own a place we can call our own, and a beautiful one! You will also understand how utterly shocking it was to see it get brutalized in front of our eyes. The screen door was opened with such force that a chunk of the frame broke off around the hinge! The floors, otherwise in impeccable shape, were scratched very badly in the entire ground level. Many of the scratches are deep into the wood the estimate for repair came in at $950. The total value of damages we sustained was over $1500 and while I understand that under the basic liability the furniture is only covered at 60 cents per pound, there are still $1100 in damages to our home alone. None of these damages are acceptable as a normal part of any moving experience. If we hire professionals to help with the move, we do so to a large degree to avoid situations when the property gets damaged or destroyed. At this point I wish I could say Poseidon Moving stepped up and made things right, but in reality they were slow to respond and evasive about their responsibility in regards to the damages to our home. After weeks of communication they offered an amount that barely covers a 1/3 of the expense we are facing as a result of their actions. I don't usually write reviews and am not big on damaging anyone's reputation, but I feel like our experience needs to be shared. read more

Poseidon Moving helped my Boston-to-LA move in July 2020 and were AMAZING. I'll split this review into 3 parts: 1. *Leading up to the move*: Their customer service was wonderful. I spoke mainly with Alex to get a booking and a quote. Since the move was fairly sudden for me, I'd already had difficulties finding other moving companies with openings (this was a cross-country move with only a few weeks' notice) and who were within budget. Alex managed to squeeze my move in with some others who were also making east to west coast moves around the same time. I had already done my research to make sure the company was registered with the US Department of Transportation FMCSA and BBB Accredited (which they are) but still had tons of questions about moving logistics/pricing, which Alex was kind enough to walk through with me in a very patient and long phone call. I received a quote very quickly after confirming the amount of items I had. As the move-out date got closer I also got multiple reminders via email and phone. 2. *Day of moving out*: The day of I received two phone calls ahead of the scheduled arrival time as a heads up. My movers were Vlad and Slav and they were excellent! The streets around my apartment were narrow, one-way streets with parking on both sides. With the street layout the way it was, they had to back up their giant moving truck into a tight 90-degree T intersection without scratching any of the cars parked on all sides, which was amazing to watch...they were also both very respectful of Covid guidelines and wore masks the entire time. Everything was packed beforehand already except for large furniture, which they took apart and wrapped with blankets and shrink wrap. Total time was about 2-3 hours (including the difficulty parking). Excellent job. 3. *Day of moving in*: I was not actually present on the day of moving in due to the timing of the truck's arrival vs my flight, and my landlord let in the movers. Vlad and his moving partner stacked everything neatly and rebuilt the furniture they had taken apart (just a full-sized bedframe and mattress for this move), and sent me a picture when they were all done to make sure I was happy with the layout. I was able to pay by card through the phone with Alex after confirming that everything looked as it should. All in all, super painless and easy - when I arrived at the apartment everything was accounted for and nothing damaged. Summary: This was my first big move so I was very nervous but everyone I interacted with at Poseidon was very professional and friendly. I couldn't have asked for better movers. They definitely earned 5 stars! One thing to keep in mind: There is an additional charge for having the movers walk long distances from your home to the truck. I already expected this because of how the streets are in my neighborhood, and Alex told me beforehand so no surprises in the pricing. read more

SIX STARS. I spent two days on the phone with various moving companies looking for the right people to lug our stuff from Cambridge, MA to New York City. Prices ranged from $950 to $3000. We were hoping to come in somewhere around $1250. I know that was low-balling it, especially given that we were moving into a 4th floor walk-up, but the broker's fee on our apartment took a big old bite out of our bank account and moving to New York without some financial padding is a mistake. Anyhow, of all the companies I spoke with on the phone, Oleg, the owner/operator of Poseidon had, by far, the best customer service skills. You could hear him smiling on the other end of the phone. He asked that I send him a list of our things-- an approximation on our end to allow for an approximation on theirs. He was on a moving job at the time, but wrote be back with a flat fee, committal quote. I had three quotes in total that I was deciding between, and Poseidon's landed in the middle. My instincts told me to go with the voice that sounded the most honest and my instinct couldn't have been more correct. We scheduled a pickup in Cambridge at 6AM and Oleg and his coworker Max were there at 6AM on the DOT and immediately got working. Nothing slowed these guys down and Oleg was an impressive bundle of positive energy. We were slightly over our estimate for the things we needed moved and I'd read horror stories on yelp about other moving companies either extorting their customers or just walking away from the job in situations like that. Nope. Oleg and Max just smiled and made it happen, wrapping every big piece in protective blankets along the way. In New York, it was 90 degrees, humid and they had to park in front of a hydrant to get our stuff into our building. I stood watch over the truck while Oleg and Max ran up and down three flights of stairs tirelessly for two and a half hours to get all of our things into our apartment in an organized fashion. They even disassembled a piece of IKEA furniture because it wouldn't fit up the stairwell. These guys are AMAZING, AMAZING, AMAZING. Seriously. I can't imagine that any of the $3000 moving companies could have done a better job. Oleg and Max were PERFECT. We tipped over 20% on our flat rate, and these guys deserved every cent. If I were richer, I'd have tipped them more. Truly impressive, always friendly, incredibly professional and generous with their hard work, Oleg and Poseidon Movers did, as their t-shirts claimed, turn out to be a "truly moving experience." read more

These comments are from my original move, October 29, 2015: I cannot say enough about them. They were awesome! I have moved quite a bit in my life around the country and they were the best by far. I wondered if they would really live up to the hype of the Yelp reviews and they absolutely lived up to it and more. Tony, Slava, and Stan were extremely careful with my furniture, prompt and were incredibly efficient with their time. There was a narrow, winding stairway to the third floor in the apartment I was moving from and there were no scratches or scuff marks on the wall at the end. One thing that really caught my attention is that one of the guys noticed that a heavy piece of furniture wasn't quite centered on the wall and asked one of the others to help him and they lifted it up to move it over just a couple of inches. There was no dragging it over the wood floors. That helps illustrate their attention to detail and respect for the furniture and flooring. Tony even fixed two things that were wobbly and just needed an extra screw or nail. I highly recommend them!!! I was so impressed with them that I contacted them again to help me again in June. Comments from June 22, 2016 move: Alex and Sasha helped me this time and they were just as great! I had some things that needed to go to the apartment from a storage unit. It was not a big move, just a couple of pieces of furniture. They paid the same attention to detail and offered to help me move some of the furniture around once we got it in the apartment. They were timely and efficient as well as accommodating, agreeing to make a quick trip to Goodwill, which was a couple of blocks over. It was another excellent interaction with this company! I have had two experiences now with them and both were exceptional. I highly recommend them as the best movers I have ever worked with! read more

Hands down the best moving experience I've had. Alec was extremely helpful throughout the entire process and was always ready to answer all my questions. He kept me in the loop while he found other customers to fill their truck for a long distance drive from NYC and worked with me to ensure I got the best rate possible. He was extremely clear about what was included in the rate and what would be an extra charge. The guys were SO friendly, moved very quickly and were extremely professional and kept their distance the entire time- they definitely made me feel safer having people in my home during COVID 19. They didn't damage anything, not even my flimsy IKEA furniture that is extremely easy to break and basically falls apart when you lift it. They knew how to disassemble everything quickly as well which saved me a lot of time and headache. I feel like all the negative reviews complaining about minor damages are just sad angry cheap people looking to get a discount. Obviously don't paint your walls or make huge change to your home right before a move, things can and will get walls dirty. Obviously buy insurance if you're moving long distance and care about your items (I bought insurance but luckily didn't have to use it). People are so crazy and don't take responsibility for their own mistakes and cheapness. TLDR; great service, extremely fair price (you get what you pay for...if a rate is too good to be true it probably is), excellent communication and very friendly employees. I will definitely work with them again if I have to move in the future! read more

I did quite a bit of research on this as this was sure to be an extremely long and traumatic day. It was long but not stressful in the least. To a man every one of the six young men that participated were competent and showed an enormous amount of professionalism. Just as importantly an obsession with our satisfaction. It worked, I cannot say enough good things about them. We had tried them out ten days before by having them move belongings out of a rented storage area to our new home. Tony and Max were awesome and decided at that point to trust them with my wife and all our other "stuff". They showed up at 10am with two trucks and we finished at 11pm that night after I bought them some pizza, God knows they deserved it. They even came back the next day because they had missed some things the night before, and without trying to charge me more money! Even more unusual for a moving company. Oleg, the owner, came out to give me a quote for the second move and the final price was actually within 10% of what he quoted. Amazing! These guys are the real deal, a young company committed to success through customer satisfaction and this is to be admired. I was particularly impressed with Tony who managed the job and his partner Max. I told both I would be honored to be a personal reference for them and meant it. I encourage you to contact me at jreuben5656@gmail.com if you want a direct reference for them. Good surprises can happen when moving! read more

I recently used Poseidon again for a move in August 2018 and didn't have as great of an experience as I did the first time I used them-- but, I actually want to make this a 2 1/2 star review if I could. I had a time limit for when I needed to be out of my current apartment so I scheduled my move for first thing in the morning at 8am. The movers didn't arrive until 9:30am and even worse there was ZERO communication as to why they were running late; I called the office 4 times during this time period and kept getting an answering machine. Anyone who's moved knows how stressful it is and having zero communication during a 90-minute late period is unacceptable. Also, the company has a 3-hour minimum pricing policy meaning no matter how long your move actually takes you will pay for 3-hours worth of work. I knew this going into the move but was desperate for help so I went ahead with the contract. After being 90 minutes late, the move itself only took 90 minutes so I basically ended up paying double what I actually needed to. Again, I knew this up-front but definitely something to keep in mind if you have a quick move it's definitely NOT WORTH IT. The movers themselves were friendly and quick but after being 90-minutes late with little/no explanation, I was pretty much over it. I would consider using this company again for a long-distance move but definitely not for a quick move. read more

Poseidon just helped me move from Boston to North Carolina and I couldn't be happier with their service. I had a large apartment and there was no guarantee that we'd be able to fit everything into their largest truck, but they took great car and attention to this concern and they were ultimately able to pack everything by being conscientious of how they packed. They did so in near 100-degree weather having to lift very heavy boxes and furniture down stairs and across the complex I lived in, and worked their tails off all while keeping a positive attitude. In addition to being efficient in loading my belongings they were also very quick at moving and unloading them - everything was packed from my apartment in Boston unloaded into my new home in NC within 72 hours. Carlos/Fabian/Obi/Julio helped me move out of the Boston apartment, and Fabian/Julio/Luis drove the truck to NC and helped me into the NC house. I can't say enough good things about them, they were terrific. There were very minimal negatives to my experience. They came about an hour later than their projected start time, but that gave me a little bit more time to pack and they were still able to load everything quicker than expected. There were a few small dings on some of the furniture after unpacking but nothing more than one can expect with a move. If I had to move again I'd totally choose Poseidon. read more

This past August, I was moving out of an apartment where my roommate was just nuts. The situation between me and my roommate had gotten to the point where the courts were involved and each of us had lawyers. The details around moving out (time, date, etc) were worked out between our lawyers. The day of the move came and I had all my stuff packed up and ready. 5 minutes after the Poseidon movers showed up, it started thunder storming. The movers informed me that they couldn't move during the storm (100% understandable) for safety reason. When the movers heard about my situation, the movers offered to either: a) come back in a few hours after the storm passed (very generous given that it was already 4pm) or b) come back in the morning. I was fine with either of these options... however my roommate was nuts and an unreasonable. The situation was quickly starting to devolve when the mover in charge (Efim) calmly asked if he could go negotiate with the roommate himself. Efim was able to reason with my nutbar borderline personality roommate and really really saved my butt. I'm writing this review because I wanted to broadcast my gratitude to Efim. He didn't have to offer to do my move late into the night. And negotiating between roommates is definitely above and beyond what anyone would reasonable expect a mover to do. Thank you from the bottom of my heart. read more

I hired Poseidon Moving to move my furniture from one apartment to another. Did my love of classical mythology influence my choice? Possibly, although I don't understand what the god of the sea has to do with a moving company. That's neither here nor there though, I was given a two-hour window in which they would show up, and they came about 45 minutes into it, they were easily able to take everything that I had asked them to, including a few other things that I forgot to put on the list. They offered both moving and disposal services, which was handy as I had some furniture to get rid of as well. I even asked them to reassemble my bed when they brought it to the new place and they were able to do so in like 2 minutes, way faster than if I had tried to do it myself. Overall the whole process only took about two hours total. I probably could have even had them move other boxes and stuff that I had chosen to do myself, I was under the impression I was being charged per item, but I think it was more about time and labor. The fact that I only had them move the big furniture items, and that my new place is only about a 10-minute drive from my old place was likely a factor, but nevertheless, they were quick and efficient, and I would definitely recommend Poseidon Moving to anyone looking for a moving company, especially if you're a seafaring ancient Greek. read more

I want to commend Poseidon Moving with the highest rating!  Over the years we have moved from NY to MINN to NY to Texas to NY to CT to Boston (we are experienced movers!) and this was the smoothest of them all, and the first time where everything arrived in 100% perfect condition. Fabian Berrios is outstanding.  He managed the Boston packing to the Florida unpacking.  He managed a crew of 3 additional movers in Boston and did an exceptional job.  He was careful and diligent in making sure everything was packed and wrapped securely and safely.  The additional three movers worked as hard as I have seen anyone work and had the truck packed tightly and securely.  At the storage pick-up point in Stamford, Emmet Sackor joined Fabian with the second truck.  Again the two of them worked tirelessly to load the contents and head to Florida, where they had everything unpacked and in place two days later. Again, Fabian was exceptional as was Emmet.  He and Emmet made sure all of the furniture and boxes went exactly where we wanted them.  He reassembled all furniture as promised.  His communication throughout the move was continuous and much appreciated.  He would call or text with timing updates frequently and had everything done in the time frame promised. I recommend Poseidon Moving with the highest rating for local and long-distance moves. read more

I had Slava and Max come help me move yesterday. They were awesome. They came on time and quickly moved all my stuff. I had more things than anticipated, but they were able to make quick work of it without issue. Besides the extra stuff, I was thinking that it may have been annoying for them as I had most of my things staged in the living room, while another roommate had their items also staged there for moving in, but it turned out fine. Max and Slava asked me to do a quick walk through of what was mine, they took a mental note, and went to work; all of my stuff was ferried into the truck, and the other person's laid untouched in the living room. Similarly, off loading went without a hitch. Slava and Max walked with me to my new room, asked me if there was a particular place I'd want things, then the two of them unloaded with the same coordinated efficiency demonstrated during the move out. Overall my sentiments pretty much align with the other 5 star reviews, as they did everything I'd expected of nice people and great movers. Wish I remembered the guy who I talked to at Poseidon dispatch's name. He really helped the process as well. He cared to make sure he went over what they charge for (moving time, the truck driving out, and that's it), so I wasn't hit with unexpected fees. read more