I hired Cody Pools of Georgetown to build our dream pool on Lake Buchanan. Met with Mike in sales…read morewho took serious attention to details and created a render of the pool and spa in my backyard and discussed the options and features. The design and details (tile, coping, etc) were documented and so the journey began. Cody provided step-by-step details in both a binder and constant transparent communications. The build went smoothly and pool is awesome. Jody was the project manager and was consistently on-site to manage the many contractors from dig to operational. Both Mike and Jody were an awesome tandem who took all of the normal anxiety out of build process. With zero weather delays, the pool was operational in less than 2 mos. With Pool school included, I have the confidence of managing the operation and cleaning. With their warranty, I have peace of mind. Nicely done.

My husband and I bought a house back in December and decided that the only thing missing was a…read moreswimming pool. We did some research and then started our pool journey with Cody Pools. We met with Collin (the Designer) back in January and told him our ideas. It took about a week and then we met up with him to see what he came up with in terms of design and cost. He was great throughout the entire process. He was very knowledgeable and always answered our questions fairly quickly. My husband kept in contact with him the entire time. In February we met with Ryan (the site supervisor) about the construction of the pool. He was also very knowledgeable and explained what would happen throughout the construction process. My husband also kept in contact with him in case he had any questions. The construction process began in February. We weren't moved into our new home yet so the noise wasn't an issue for us but it's loud. Because we had fairly good Spring Weather the construction process went quickly. We were told that weather could delay the process but we didn't really have issues with the weather at that time. We went to our new home regularly to check on the progress of the pool which moved along quickly. Our pool was completed in mid May about a week before our move in date. So when we moved into our new home we had a completed swimming pool. It's great! We have used it multiple times and love that it was ready in time for the Summer. Overall Cody Pools did a magnificent job. Collin and Ryan were friendly and very helpful throughout the entire process. I love the outcome and look forward to spending a lot of time outside in our pool.

Efficient diagnosing and effective problem solving. Dylon took a few minutes to get to the root…read moreproblem and then had a great solution that fixed the right problem in a timely manner and at super reasonable cost. I most definitely would recommend Balanced Blue for pool service and Dylon's problem solving.

Dylan was great. On the first cleaning and knowledgeable. Nothing but trouble after that. The guy…read morehe sent to clean after that would leve the pool with algae in the pool. When I called Dylan he said it would get better but it never did. He told me that on 2 seperate cleanings as I watched my pool get greener and greener. I think they are having growing pains, but can't live with a green pool.

I called 911 Pool Care after a crazy flash flood storm over the weekend. Our umbrella that was in…read morethe umbrella sleeve on the tanning ledge in our pool was torn out, broken off, & left stuck and mangled. My husband tried for hours to get it out and we thought it was corroded to the bottom. 911 Pool Care sent Steven out just a couple days later where he was able to get the mangled leftover umbrella metal out in less than 30 minutes. AND at a very reasonable cost.

This guy took a lot of my time and then gave excuses about why they didn't have a bid ready and…read morekept saying it was almost ready and then sent a basic and short email saying they could not do the job. This guy presents well but can't even give me the courtesy of explaining why. After I sent several follow up emails asking for an explanation, he sent another short email and then never responded again. I thought he was our guy but something is wrong when an owner of a business won't respond to an almost complete contract. Something is wrong here.

Fantastic customer service and communications. Saved a pool party day but coming through when…read moreother pool companies did not perform. Exceed expectation and highly recommend.

We feel very fortunate to have Michael Law from Lake Austin Pools help us with our pool maintenance…read moreand repairs for years. He is incredibly responsive and we are particularly thankful in those time-sensitive situations. Texas weather is extreme, as we all know, and ideally we'd want to keep the pool running in both the freeze situations and the 100 degree summers. Things happen and a part suddenly may not work. Michael is always there for us to troubleshoot and follow through on completing repairs.

They have been really busy but made time for my claim. Jeff has come out to my home a couple of…read moretimes and he was fantastic. very friendly and knowledgeable. He took the time to answer all my questions and added plus he was doggie friendly. My pool looks great thank you to Jeff you're the best.

We are new pool owners and Stacy has been so patient and proactive since Day 1 of meeting us. When…read moreshe is here, she checks in to be sure we don't have questions, she loves on the dogs who won't leave her alone, and when our 6 year old is here, he will go out and she teaches him how to get the leaves out of the pool and patiently answers his constant questions. Today, with the horrible ice storm, she texted us first thing this morning to tell us that we should be good to go with the pool settings as is. But then when we asked her a question later, she said she'd just run by to check on things, which she did (did i mention ICE STORM??) and all was well. Just really appreciate her and her approach to customer service.

Jordan has been taking care of my pool for just over a year now. As an amateur, I made it green &…read moreused a lot of chlorine doing it! Jordan had it solved in 2 weeks & it has been perfect ever since then. And the amount of money I'm saving in chlorine pays for a good portion of his maintenance fee. He has also been able to do some much needed programming of my Pentair system so it is now fully functional from my phone. You won't be disappointed with the service & friendly servi

Fast, efficient communication and fairly priced. Great honest work. They replaced my multivalve for…read moremy fns de filter within 24 hours of contacting them. A+++++

Burt is the best! Home grown business based on his life experiences as well as overall business…read moreacumen and knowledge. He has extremely fair pricing. Is very detail oriented and if you have a problem which we've had a few....he does his due diligence and does not nickel and dime you! We also have an automated system with some bells a whistles that we were unfamiliar with buying a new house and he walked us through it all and helped troubleshoot. I'd much rather support this small business than other larger companies that don't care as much, are careless an not as attentive and you don't get the same level of service. Whenever he's done with service, you get a nice email summary with before and active pictures and details on what he's done and what levels your pool chemicals are at. And really they came up with the best name for a pool maintenance company! (Or rather his wife did lol)

The pool looks great!…read more Burt showed up on time. Very knowledgeable and thorough. Scheduled a regular day of the week for service. Notified us when he was 15 minutes away. Very happy with his results!

Well, unless you are willing to risk an experience like mine, don't spend any of your time with…read morethis company. Contacted them on 1/6/26, to repair an area of our pool deck that was cracked. Luis came out the next day, seemed legit, and we agreed a few days later on the work to be done and the price. He said they were a few weeks out on the schedule, which was fine with me. Contacted Kingz again on 2/4, inquiring about the start date of the project, and received no response. Contacted Kingz again on 2/6, and was told the schedule had been pushed back, due to weather. Kingz contacted me on 2/16, with a couple of potential start dates, and I chose 2/26. Kingz sent over the Docusign contract link, signed by Luis on 2/17. I signed it on 2/19, and thought we were ready to roll on 2/26. Sent a text to Kingz on 2/25, asking if everything was ready to go the following day. No answer, so sent another text at 7:21am. The answer finally came at 10:40am, stating that Kingz was working on a commercial job, and "We're unable to get started on your project at this time." They did offer me $300 for compensation for wasting my time over the previous 7 weeks, so I guess there's that. I passed, as my time is certainly worth more than that, but found out in small claims court that someone's personal time has no monetary value in cases like this, breached contract or not. My advice, if the above sounds like a bad experience, is to not spend any time with these folks. If you do go down the road with them, and again, this is solely based on my real life experience, know that the contract you sign with them might not be worth what you think it is. Kingz breached that contract by not showing up on 2/26, ("The Term"), and also by terminating the agreement when they said they weren't going to start the project at that time, (Rights of Termination). Oh, well. It's time to find a contractor that I can trust.

I could not be more pleased with the work KINGZ Pool Services did on my pool coping and deck, and I…read morehighly recommend them! My pool originally had approximately 70% flagstone coping, while the remaining 30% had the existing concrete deck extending all the way to the edge of the pool. Over time, the concrete deck had moved and developed cracks, many of the grout lines between the flagstone coping had either cracked or was gone and the area where there was no coping had developed major cracks between the concrete cantilever and the tile line. Those cracks were allowing water to get behind the pool. KINGZ Pool Services recommended cutting back the concrete and installing Oklahoma flagstone coping around the remaining 30% of the pool and to regroup everything. I'll be honest -- I was scared to death to have someone cut into my existing pool deck! But it turned out to be the best decision I could have made. The transformation is incredible. They matched the new Oklahoma flagstone to the existing coping so well that, unless you knew there had originally been no coping in that area, you would never know it wasn't there from the beginning. They also expertly repaired the cracks in the existing concrete deck and paint-matched the repairs to the surrounding area. The result is incredibly seamless. They removed all of the old, deteriorated grout between the existing coping stones and along the tile line and re-grouted everything. They also properly cut back a line between the coping and deck so they could install mastic where it belongs. Previously, there was no mastic between the flagstone and the deck -- just grout that had worn away in many places. The entire job was completed in less than two days, and their attention to detail was outstanding. They were courteous, professional, and did an excellent job cleaning up when they were finished. They covered the pool during the work, and although there was understandably some dust left in the water, they actually got into the pool and removed the larger pieces that had fallen in. My filter and pool cleaner will take care of the remaining fine dust over the next couple of days. The quality of the workmanship, the attention to detail, the excellent color and stone matching, and the overall finished product exceeded my expectations. And they did it at a great price. If you need pool coping, deck repairs, grout or mastic work, or any of the other services they provide, I would absolutely recommend KINGZ Pool Services. I am extremely happy with the finished product and would use them again without hesitation!