Outstanding breakfast, good coffee. The place is tight but worth the wait. The food is hot and you…read morehave ability to mix and match the items.

I called with an issue with a new pool pump. Lynn called me back and discussed my issue and walked…read moreme through a simple fix. Now I'm up and running and very happy (although also very embarrassed I missed it). Out of the twelve companies I attempted to reach, only Austin Pool Service and one other company actually would talk to be in person (on the phone). How refreshing in today's email web page hell of a world. I've added this number to my phone under pool issues. I don't need another number. Any more problems and I am calling Lynn.

I've been using Scotch Pools (formerly Real Clean Pools) since September of 2020 and I've been…read moreextremely happy with their service. My pool builder recommended them and I'm so glad he did! I'm a "set-it-and-forget-it" girl and I wanted a pool cleaning company that took all of the stress of keeping a pool healthy off of me. Scotch Pools always shows up as scheduled, communicates if there are any problems or changes, and they've kept my pool sparkling clean. I've also used them for repairs and they did a fantastic job making sure everything is fixed and working properly. I also wish to give my technician, Adam, a shoutout. Not only does he do a great job of cleaning my pool, he's also been wonderful with helping me learn more about my pool and things I can do to keep my chemical costs lower during the hotter months of the year. Plus, he's a super nice person and never makes me feel silly when I have a question.

Great company if you need someone who avoids responsibility for doing their jobs right…read more "We are not responsible for the pool turning green." This was what the service manager told me after several weeks of them visiting weekly, trying to make the water clear/not green. After being told to drain the pool 2x, run the pump 24x7, I finally told them we need to talk about what I am paying for...at which point they promptly fired us as a customer. Hired https://www.patriotpoolandspa.com/ after that and it took them less than a week, pool has been beautiful since.

During our years in Austin we dealt with three different pool service companies before finding G&S…read more From regular maintenance to emergency repairs G&S was by far the most professional, knowledgeable, and communicative. Todd, Shirley, and Hector have been a pleasure to deal with. Were it not for the fact that we are moving out of the area we would definitely continue with them. You cannot find better in the Austin area!

Since this company was sold a few months ago our service has been horrendous. The pool techs don't…read moredo all the required servicing. We had white powder in our pool for many weeks before we learned it was DE from our filter. Our tech never reported it for weeks. They never vacuumed the pool. One of our lines was clogged and had to be blown out. They let the pool deteriorate for months. I would not recommend service due to the new ownership of this company.

Chris and his team recently replaced the coping on our pool. Chris is extremely communicative,…read moreopen and transparent. He walked us through the project and all the contingencies that might happen. His estimate turned out to be spot-on. His team arrived on time every day and the work is just excellent. We couldn't be happier with the final product. The pool looks 10x better. If you are thinking of renovating your pool, I would highly recommend Watermark Pros.

Chris was quick to get back to me on an estimate to add a heated spa to our existing pool. He's…read morefriendly, detailed, and responsive. I wish I had a Chris for every trade!

I've always heard that owning a pool is a BIG headache and not worth the trouble. Well, I've been…read morein my new house for several months now and I'm preaching quite the opposite. This is mostly due to Trident Pool Care. Matt and his team are relentless in their efforts to keep my pool clean and clear. Two weeks ago a storm came through and my pool turned green. Not knowing how to handle it I called Matt. Matt was actually out of the country for a few days but quickly connected with his team to ensure the pool got treated. Within a few hours his team came out, identified the issue, and had the pool and spa back to normal in no time. I always say that if you need help with your chemical imbalance call Trident Pool Care...

Josh, Matt, and all the other guys over there are great. When I started using them I was having a…read morevery bad algae problem. They knocked it out very quickly They also identified some problems with our filter system that hadn't been cleaned in about 7 years before they started servicing my system. They quickly fixed up our system to make sure that it is able to keep our pool clear and clean with the least amount of chemicals. I really like how knowledgeable, dedicated, fast, and thorough the team is.

Chris was a pleasure to work with. We reached out to different vendors so that we could fix our…read morepool. Some quoted us over $6500. We didn't think we could fix the pool. Chris was easy to talk to and he wanted to meet our particular need. He wasn't trying to get the most money out of the transaction, but looking to help us with his expertise. We ended up only using Chris to fix our equipment, which he did for much less than the quoted $6500. We still need to get a little more work done with the pool. Chris has already ensured he will come out to help make the process of working the pool easier, so I will update the review at that time, but for now, Chris and Brothers Pools have been a pleasure to work and I would recommend him to anyone in the Killeen and Austin area.

Recently bought a home in Temple Texas and to my dismay it came with a pool! The pool was old and…read moreI knew that it would need to be re-plastered at a minimum but less than a year later, yeah, I was upset. Anyhow, the wife and I did what all people do and got multiple quotes and estimates for work that needed to be done. I'm not here to mention any other company but Brother's Pools! Chris was amazing, of all the companies we had contacted he was the only one to show up within 48 hours (at the house), took his time looking at the condition of the pool (inside the pool and pool house), spent over an hour explaining what needed to be done (minimum... and to the wife) and what should be done. The next day he submitted a quote/contract to my wife and I which broke down every expense, while still being completely reasonable. I say this because we had a few contractor come over, they spent less than 10 minutes on site and gave us a verbal quote. They didn't get in the pool, look at the filtration system, nope, just said it was the busy season and told us it would not be done until the end of July or beginning of August. That said, my wife still wanted more quotes! Chris was patient and didn't bother us, in fact, when I called him I was a little embarrassed that it took us a month to get back to him. Need less to say, Chris was gracious, asked what else we wanted done and made yet another trip out to the house! We signed a plain English contract that stated specifically the work to be performed. Three days after the contract was signed, Chris had a crew chipping out the plaster, then two days after that, had a guy replace all the plumbing, minor electrical, and the Mastic. Another couple of days passed when Chris called and asked politely if he could have his crew out to the house in the morning to begin plastering. At this point my wife was blown away because he was doing exactly what he said he would/could do, faster and more efficient than anyone else we received a quote from! After the plaster was completed, Chris came out to inspect, just as he had done for each phase of the operation. He personally, acid washed the pool and went through the filling process. Wait, there's more, he brought and applied all start up chemicals when the pool was full, brought new pool equipment (brush, net, pole..etc), and walked us through the filtration system again. There were no hidden fees, the dollar amount on the contract was exactly what we paid! The only additional expense I had was the Step Tile my wife purchased, which Chris installed for free while the guys were plastering. I've probably rambled on long enough about this company, but I cannot pay them enough compliments; these people are professional, courteous, efficient, knowledgeable and they truly streamline the process! For this reason I give Chris at Brothers Pools my highest recommendation without any reservations. Thanks for reading, if you are in the market for any kind of pool service, give these guys a call, you can thank me later for it! -Alex and Tiffany Temple, Texas

Can't speak highly enough about Mike at United Pools. We are getting ready to list our house and…read moreneeded some work done on our pool in a very short time frame. Mike went above and beyond to get our pool ready for the open house. He was booked for several days but came to our house after hours to make sure the pool would be ready in time. It looks beautiful and we couldn't be happier...with our pool and Mike!

I have used United for many years as has my neighbor. They have been saving my pool while I have…read morebeen out of town. Very reasonable prices on service and supplies. Proactive in repairing potential disasters. I have used them to replumb the water pipes and replace motors in pumps. They have cleaned and repaired my DE filter as well.

I would never build with any other pool builder again. Master Pools is the best. They stand…read morebehind their work and do amazing work! With other builders, you need to worry if they will be here when things go sideways, not Master Pools. Responsible, Dedicated, and detailed. Simply the best. Well worth the money.

The gift that keeps on giving. When they remodeled my pool a while back, they cracked one of my…read moreskimmers -- which they acknowledge was their fault. They "fixed" it at their cost. What I'm unfortunately just now finding out is that the fix was nothing more than a temporary patch that's now causing other problems. They coated the inside of the skimmer including joint between the skimmer and pipe with epoxy, which also filled in all the threads that are used to screw in a standpipe or other equipment that is used to facilitate other types of pool maintenance and repair. Which brings me to today. I have a leak somewhere underground between my skimmer & my pump. The repairman I had out would like to simply to simply screw his equipment into the skimmer to pressurize it -- so he can then find the leak by listening with something like a fancy stethoscope. The problem is that because of the amateur repair job done years ago he cannot screw anything into the skimmer, nor he can any of his bladders seal because the epoxy job is all uneven and irregular. He has a plan B but it's not as easy and will cost more. Live and learn.