I hope you never need an auto body shop. But if you do (accidents happen), I would certainly…read morerecommend Francisco, Luis, and Long Beach Collision Center. I brought my Miata in because the front bumper was a bit distorted and showed signs of a messy repair from some time in the past. Luis carefully inspected the car, gave his opinion about the needed repairs, explained why some possible options were not good ones, and wrote up an estimate. I was consistently impressed with Luis's earnest personality and his willingness to take time with me to get things done right. I sat at his desk as he called around to ensure that we could get the correct OEM bumper for the car. During the course of the repair, Luis called to explain two necessary delays. Once, a part he planned on salavaging could not be salvaged, so he needed to order a part. On the second occasion, he discovered he needed a proprietary fastener from Mazda to ensure that my bumper stayed tightly attached. Although no one likes waiting for their car to be fixed, I appreciated his efforts to keep me informed and to provide me the best possible repair. Then, the car was ready. The surface was smooth and glossy and the paint match was about as good as I could ask for (there's always a slight difference between plastic bumpers and metal fenders). The rest of the car also received a good wash before they returned it to me. No one likes to spend money on repairs, and paint work is just inherently expensive. Still, if you have to spend the money, you might as well get it done right. I certainly recommend Long Beach Collision Center.

I cannot thank Francisco and his team enough for how well they fixed my car & made it look pretty…read moreto look at again (ever since I gave it a good accidental scratching)! From the start Francisco was extremely considerate and communicative which I appreciated so much as I didn't know what to expect, and for the quality of the work, the quote was very reasonable! He even offered to stay past closing so I could come pick up my vehicle after work. Thank you to everyone at Long Beach Collision Center -- I will absolutely be back if I need more work done in the future.

Big thank you to Beto's Auto Body Shop . Luis was amazing since the beginning. From the claim…read moreprocessing to my vehicle being fixed as new. He communicated with me through out the process and made sure all the damages were properly fixed. If you're looking for quality assurance this is definitely the place to get your vehicle fixed . Thank you Luis !

I came here to get an estimate after I was rear ended and the person didn't want to go through…read moreinsurance. I got a quick estimate that was comparable to other places in the area from Luis and he helped organize a meeting with the person who hit me so that we could work out payment and rental car in the least stressful way possible. Everything went well once they took my car and I got it back in a timely manner and it looks phenomenal. Super friendly staff as well, which is always a plus. Can't recommend them enough!

The best shop in Long Beach/ paramount area if you got a beat up car they'll make it look brand new…read moregot into a bad hit and run, took it into the shop the next day and they made it look brand new again, the paint, parts, and service was exquisite and they will work with you. Overall great and comfortable experience they will get and treat you right!

These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

It began with the owner, Art, answering the phone and explaining the procedure for inspecting…read moredamage. We made an appointment, and I dropped off my car with a staff member driving me home. Three days for repair was 3 days and they called to pick me up. It was done beautifully, and Art and his staff were professional and polite. It looks like new, and I am a happy camper again. You will not be disappointed as a customer.

I requested an estimate for repainting a bumper. Instead of receiving an estimate, I received a…read moregeneric "unable to service" message back. My guess is that this business is gaming the speed of response metric by just shitposting back when you ask for an estimate. Very disappointing.

Had another incident happen at work! Made a quick call to…read morethe shop, and the Horn's Collision Center were able to GET THE JOB DONE quick and efficiently !!! Best shop in the LBC! Come on by and have them fix every scratch, dent, and scrape.

I got my Infiniti repaired at Horns and this place is an all around great business in all aspects…read more The quality, great customer service, and hospitality all come with your repairs. Also the history here is AMAZING!

I'm am very satisfied on the paint job done for my 49year old Congas. I highly recommend KS Paint &…read moreAuto Body Repair shop.

Had work done on the entire passenger side panel of my truck. Quote was very reasonable and…read morestraight forward. Kim even threw in extra buffering and touch up work on the rest of the truck along with final detailing, inside and out. All was done in a week. On tops of that, they have lifetime warranty on their work. I'm absolutely satisfied and impressed with their quality. This shop will forever be my go to.

Jose was awesome and he did an amazing job on my car. He went above and beyond to ensure that I was…read more100% satisfied with his work. He took his time, did not rush the job, and made sure that I loved the end product. Very reasonable pricing and could not recommend more!

We had a hit and run side-swipe dent on our drivers side door of a 2024 Audi. Called for an…read moreestimate and received an immediate response. They came to my home to examine the car, fully explaining their analysis. Dropped off the car at their shop in Santa Fe Springs. Dent was fixed, painted, and the door realigned. We received text updates of the status and photos. The work was excellent. The level of communication was appreciated so we we never left wondering what was going on.

For some reason over the last few years, we've had a number of smaller and larger needs for body…read morerepair. The quality of the actual work done at Collision Works on the cars has always been excellent. In fact, last year we were going to pick up one car from them and we were hit from behind by another car on the way there. Today, though, I'm writing because, of their customer service team. It really deserves a shout out. Uniquely outstanding. I've had great recent experiences with Jonathan and James, but every one I've dealt with is polite and professional. It's also worth noting something about this business that you don't see very often. I've come in with a few small issues that I would have paid if they told me it was needed. But instead, staff just looked at and made an adjustment. It's refreshing to work with a business where it doesn't feel like they are trying to get as many possible dollars out of your wallet. On the other hand, their business model is a pretty smart one because it leads to reviews like this, 5 stars, and loyalty.

I've unfortunately been hit by many drivers and have had 4 cars repaired here. This shop is…read morefriendly, efficient, and do quite an amazing job on their craft each and every time. I don't even live in the area anymore but have brought my last 2 cars to this shop because I know I can count on their work!

We were so thankful that after a frustrating experience getting our car (hit and run damage)…read moreassessed by Caliber Collision that we chose to go with H&R Auto Body Shop instead! This place is the perfect example of what good customer service looks like! They worked directly with our insurance company (AAA) and got the car done in a week with clear communication and very reasonable pricing. Caliber was trying to charge us to replace our entire bumper because of other light damage that they said would prevent them from giving us their "life time guarantee", which we did not ask for or want. Ironically, H&R Auto Body now has a lifetime customer in us because they took the time to listen and work with us on the problem at hand. Excellent customer service and excellent work. This is one of those shops that reminds you why local is superior to corporate chains!

Very helpful and reasonably priced. We got our car fixed within a week and we will definitely come…read moreback.

Craftsman Collision demonstrates outstanding customer service, communication and repair work…read morequality. Specifically, Angie contacted me within minutes of ending my call with AllState. Angie was professional and patient trying to fit me in for an estimate during the week. When I arrived for the estimate, Angie greeted me immediately. Without delay, Clay met with me to inspect the damages. I was pleasantly surprised with the cost. Clay also took time to go over the repair process so I had a better understanding of how long the repair would take. Prior to scheduling the repairs, Angie texted me the information on Enterprise Rental. When I returned for the repairs, Clay checked me in and made sure I retrieved any personal belongings I would need. They also sent periodic text updates during the process. Our vehicle was repaired ahead of schedule, and the team made it look like new again. Specifically, I was pleasantly surprised that Clay also had the headlights polished. Angie also conducted a final walkthrough and suggested I return if any issues occur. As a result, I highly recommend Craftsman Collision, and I greatly appreciate the professionalism by Angie and Clay!

This is my first experience with Craftsman and I'm honestly not sure how to feel. On one hand, the…read morefinished product looks absolutely immaculate. I would never be able to tell that someone hit my car, dented it, and scratched it while parked. But on the other hand, I was expecting to get my vehicle back within, I would say, 3 to 5 days, and ended up getting delayed by a little over 2 weeks. Luckily, I'm in a position where I freelance and work from home, so that wasn't too much of an issue, although it still was with errands and such. But a lot of people need to commute, and 2 weeks is a long time to pay for a rental car. I decided against that since even with a discount, it would still be a lot for a rental. So just keep in mind that they do good work, but I do feel that it was quite slow, most likely because, unfortunately, it's a mega service center for insurance companies, so a lot of people get referred here, and so there's a lot of people in the queue in front of you. That said, considering how many people were in the queue in front of me when they were finished with my car, I was impressed with the attention to detail. I didn't feel like I was skimmed over for probably the next 10 people next in the queue. Funnily enough, while this is happening, and other family member's car had an issue where the air conditioning broke. They took it into Pet Boys and got it back faster than I got my car back, but were much less satisfied with the service than I was with Craftsman. So another thing is, as long as the part is still being made, I have a lifetime warranty on the parts and service and paint and everything that was conducted. So that's huge. It almost makes it worth the 2-week wait. I just would have appreciated a bit better communication on why the delays were happening rather than, hey, it looks like it's going to be delayed. Is it delayed because there's a lot of people in front of me? Is it delayed because they're waiting on a part to ship? Because there was multiple delays, and although there's not really much I can do about that, I think you should give the customer a more detailed response explaining why an error has occurred rather than just saying there was an error. The error being the delay. So just know that Craftsman will do a great job, but you might be waiting half a month for your vehicle back.