I've unfortunately been hit by many drivers and have had 4 cars repaired here. This shop is friendly, efficient, and do quite an amazing job on their craft each and every time. I don't even live in the area anymore but have brought my last 2 cars to this shop because I know I can count on their work! read more

Here's a Yelp review in English that captures your experience: I had an accident in January, and since the other party's insurance was State Farm, I was looking for a body shop that works with them and handles Teslas. That's how I found Collision Works in Long Beach, and I'm so glad I did! My car came back in about two weeks--faster than I expected--and it looked amazing, even shinier than before the accident. I'm extremely satisfied with their work. If you're a Tesla owner dealing with accident repairs, I highly recommend this place. The staff is super friendly, and as a bonus, they even offer free M&M's when you visit. Great service, fast turnaround, and excellent results--couldn't be happier! read more

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I love my car. I personally wash it every month and ceramic coated it myself when I first bought it. So when I was rear ended and needed to find a repair shop, I did a lot of research. I specifically wanted a Tesla-certified shop and reached out to three. Collision Works was the quickest to respond and seemed the most knowledgeable. I also have some aftermarket lights that needed to be transferred to the replacement parts, and they put my mind at ease that they could handle it. I dropped off the car, and a week later it was ready. The entire staff was pleasant and communicated well throughout the process. At pickup, I did a thorough inspection and was really happy with the work. The trunk lid and rear bumper were replaced and painted, and they successfully transferred my aftermarket lights to the new parts. The car was also cleaned inside and out, and they even topped off a low tire. The attention to detail was above and beyond. I can't recommend Collision Works enough. read more

Collision Works - Before and after - Body Shops Near Me - Long Beach, California

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For some reason over the last few years, we've had a number of smaller and larger needs for body repair. The quality of the actual work done at Collision Works on the cars has always been excellent. In fact, last year we were going to pick up one car from them and we were hit from behind by another car on the way there. Today, though, I'm writing because, of their customer service team. It really deserves a shout out. Uniquely outstanding. I've had great recent experiences with Jonathan and James, but every one I've dealt with is polite and professional. It's also worth noting something about this business that you don't see very often. I've come in with a few small issues that I would have paid if they told me it was needed. But instead, staff just looked at and made an adjustment. It's refreshing to work with a business where it doesn't feel like they are trying to get as many possible dollars out of your wallet. On the other hand, their business model is a pretty smart one because it leads to reviews like this, 5 stars, and loyalty. read more

This is my second time having a vehicle repaired after an accident at Collision Works, and honestly, I will be a forever client. Jonathan was extremely helpful throughout the entire process -- keeping me updated every step of the way, and most importantly, dealing with the insurance company to make sure my vehicle was repaired correctly and with quality parts. I will always recommend Collision Works because they have a way of turning a bad situation into a good experience. read more

A very well ran business from initial intake to delivery. I was very impressed with the customer service, which is usually sub par in the industry. read more

10/10!! Quick and fast service. My car was in a collision on the frwy and was towed to an unwanted CHP tow yard. Collision works worked fast to tow my car out of the yard within 20 mins. Tow truck driver was very professional and had all necessary paperwork ready for the CHP tow yard. Same day, received an estimate. This place has the best communication as well. Staff is very nice and friendly. They were also able to get my trunk open and held onto my personal belongings from my car until I was able to obtain them a few days later. I am very grateful for this business. read more

My wife's model y has been here three times unfortunately. Two times for accidents. They are a certified (Tesla) repair shop and work with Enterprise rentals. Who offer free shuttle service. Collision Works has great customer service and the work is top notch, they always come through for us. And they finish the work ahead of schedule or on time. I highly recommend them for all your auto body services and needs. Later I will upload my photos of their work. read more

The girl or woman that works there during the day is extremely rude and not professional at all. She will hang up on you over simple questions. Definitely don't recommend read more

Was told my mother couldn't get an estimate from the shop unless she was repairing it, Which is entirely false. Asked to speak to a service writer and was denied. Wouldn't recommend any place that operates like this. read more

Recommended by insurance co. (Rights info given in writing.). Great work but had trouble getting a part no. from dealer. Collision Works gets 5 but experience was 3.5 due to part issue. read more

Lamborghini Gallardo repairs. Front bumper & passenger quarter panel repaired & the complete car got paint correction with a ceramic coat. Completed in 5 working days. Overall cost was reasonable based on the quality of the repairs. read more

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Staff is friendly, but they rushed my car. They didn't put a lug nut they broke off to work on vehicle. They didn't put the little caps inside my car that labels the air bags so it's an open hole. They chewed off the clip that holds my sun visors. So I can't turn them without them falling off read more

Collision Works - Missing label - Body Shops Near Me - Long Beach, California

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I've brought my Tesla here now three times and I always walk out with the feeling of having a brand new car! The first time I came in was due to a huge accident. They walked me through the whole process, helped get me in a rental, and gave me updates throughout the duration of the car being in the shop. Once my car was fixed, I realized that my steering wheel would shake while I'm on the freeway so I called them and told them the situation. They told me to bring it in right away and fixed it basically on the spot. The third time was just this past week when I had to fix the rear of my car due to a small dent. I can't say nothing but amazing things about the staff (Jonathan, Minerva, and Lorena) for being so friendly, informative, communicative, and just making sure we know what is going on with the vehicle at all times. They are also super efficient and my car has always been ready for pick up sooner than what they initially tell me. They even washed my car and when I picked it up today, I was in shock of how clean and shiny it was!! If only all businesses ran the way they do! Thank you everyone at Collisionworks. Like Lorena said at checkout today, hopefully we won't have to be seeing each other again soon but if anything ever happens to your car or you need a good, trustworthy, reliable, and fast car repair shop, do yourself a favor and bring it here! read more

My 2021 model Y was sent here from Tesla to repair damages and they left my car a mess. They scratches both tail lights they half ass the repairs. They made little to no attempt color match the paint the original paint from Tesla is a pearl white they patched it Up with regular white paint hoping no one would notice they also chipped the original paint and felt they don't have to inform the client that they damages the vehicle. The Interior and dash board were left dusty and dirty from the sanding they did the least they could of done was pass over it with a cloth towel to clean it. Absolute mess stay away from here or find a better repair shop that actually cares about repairs and has integrity and do good work read more

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Brought my car in for an estimate appointment for a second opinion as the body shop connected to the Honda dealer gave me an estimate of $2000 and a three month wait. I was planning on paying for the repair myself as I didn't want our insurance rates to go up and I have a high deductible anyway. I was greeted by Joshua who was very friendly and respectful. He asked me if I wanted a perfect fender or to simply reattach the loose fender. The fender looked fine. It had simply come loose when it bumped into a high curb. He examined the car and determined the fender simply needed a new clip. Within 10 minutes he reattached it and sent me on my merry way without a charge. Amazing! No upselling and no use of dire warnings on what might happen if I didn't order a new part. I greatly appreciate his honesty and I will be happy to bring our cars in for any future body repairs. This business has a good reputation for quality work; even my insurance agent brings his own cars here. Thank you Joshua for your professionalism and decency! read more

Poor paint color match/blend and lemon peel finish make this a disappointment for me. Otherwise, the shop was easy to work with and communicated well. read more

Jonathan is my go-to repair person for both my Tesla Y. Whether it was a car accident or self damage, I was able to get my car serviced for a good price and top-notch workmanship. They know their Teslas. Have stopped going anywhere else, they have a loyal customer. read more

Went through them 2x recently. First time was for bumper damage from someone that hit me, second time was for front end damage from an accident (shown in the picture). Both times, Collision Works were very professional, responsive, communicative, and did an amazing job. I definately recommend them for any body work or any post-collision damages that need repairs. Thank you to everyone at Collision Works in Long Beach read more

Collision Works - Before and after - Body Shops Near Me - Long Beach, California

So honest and So kind. I am tearing up with gratitude for Jonathan and his courtesy and honesty. Brought my new Lexus in for under chassis problem. First, Jonathan provided an estimate lower than I've ever heard, labor and parts included. Since the car is drivable, I asked if he could patch it up for now. He promptly asked his technicians to do so and then called Lexus to see when they could get the parts. As we talked about it, Jonathan told me that the problem is purely cosmetic in an area that I won't even see and will not affect the car's function or durability and that he has basically fixed it while "patching it up" - so I really don't really have to do the additional repair. What a rare honesty in this time when most people try to take advantage of others. Even better, he didn't even charge me to do the mini-fixing. It literally cost me $0.00 to get the repair done. Thank you, Jonathan and Collision Works of Long Beach. Thank you for your great work, excellent customer service, and generosity. Thank you! read more

Recently involved in auto accident and to depend on another insurance company and this company. The staff was always professional, responsive and helpful. I was given a completion date and as promised, received a call the day before telling me the completion was on track. When I picked up my car, I was really impressed. I would recommend Collision Works to anyone! read more

A quick and reliable place for tesla repair. My model Y was damaged by unwanted crash. Normally, it takes a while just to find the place to repair. Collision works is available for a fast appointment and quality service. I am satisfied. They did the work and i had window noise to fix which they missed a d they were doing it for me to make their service perfect. read more

Quality repair work. Very organized. Insurance paid them directly. Would definitely use them again.

They repaired my 2022 Model S Plaid. The estimates were done quickly, they worked direct with the insurance company and also coordinated with the wheel shop on repairs to my rims. The communication throughout the process was excellent & my car was ready on the date and time promised. The team is highly professional & I strongly recommend the fir your auto body repairs. read more

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I have a 74,000 mileage 2008 Mercedes which was hit in the back drivers side. The damage looked minimal. We took to Collision Works for an estimate of repair. After 2 weeks, we were told Collision Works Totaled the car. With damage almost invisible, we looked at the estimate paperwork & just had to gag over the inclusion of work to the done one the headliner & work to be done on the skyligh. A new right side panel was needed because it had a small dent without any paint damage. We took an insurance settlement to take back our car. We had driven the car in, but now were told we must have a TOW TRUCK to remove the car. If that's not enough, we were being billed $250.00 for an unauthorized removal of the bumper. After hours on the phone the insurance agreed to pay the $250.00 to Collision Works, our bumper was put back with a temporary fix, so the car could be driven home. A friend fixed the dent in the rear panel in fifteen minutes---surprise, no new panel needed. We now are looking for an honest garage to make sure our car in safe. Collision Works --- criminal? read more

These guys wanted to charge me $2500 to fix the dent and paint on the driver door of my truck. Plus the paint on my fender. I told him that's how much it had cost to paint and get the scratches out of my entire truck the first time I did it. Straight up crooks read more

Excellent job repairing my Tesla M3. Totally exceeded my expectations and I am very satisfied with the outcome. The staff properly communicated and kept me informed of my cars status throughout the process. My car looks brand new again. I highly recommend Collision Works in LB. read more

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Apparently coming here to get an estimate on your vehicle is a waste of their time. That is word for word what I was told. Even though I specifically asked over the phone if I could bring it here and leave with something on paper without leaving the car. I was told it would be rough but "yes it's possible". Unless you are completely ready to drop your vehicle once you arrive they won't bother with you or bother with an estimate. DONT WASTE YOUR TIME ON A BUSINESS THAT WONT WASTE THEIR TIME ON YOU! read more

I am so grateful for the staff that worked on my car. As a busy, working mom of 3, I was extremely embarrassed taking my car in the condition I took it in. Not only did they do a wonderful job fixing my car where I got hit, but they also washed my car and cleaned it very well inside. I left their lot feeling extremely overwhelmed with gratitude! read more

Super professional, clean shop and fast! The service here is excellent. I recently had all four wheels of car stolen. The thieves left my car sitting on bricks and there were body panel concerns. Once at the shop, they explained the issues they saw and how they planned to fix. I opted to purchase the wheels on my own and they helped me be aware of proper things to look for to ensure the new wheels fit - such as off set and backspacing. The information resulted in a quick and proper install and a good look. The personnel I dealt with, Evelyn, Chris and Devin, are great! I received calls throughout the process and were always available to answer my questions. The mechanics did an excellent job on making my vehicle, making it look as good as new. Highly recommend. Thank you, CollisionWorks team! read more

Collision Works - Car on bricks? Really? - Body Shops Near Me - Long Beach, California

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ONCE YOU DROP YOUR CAR OFF HERE IT WILL BE TRASH WHEN YOU PICK UP ! They will tear your car apart for $375 and charge you $200 a day as your car sits . Do not let this company contact your insurance they will do their best to take as much money as they can, and completely leave you out of the loop. My insurance estimated a $3,000 fix and whatever these people sent in trying to rack up the price basically totaled my car. Didn't even update me on estimates or anything the whole week . I'm not saying my car was perfect but the mechanics of it were fine , just the body needed to be fixed and they were tearing up the whole front half of my car and now is UNDRIVABLE . Went here because of good reviews but staff were rude and had no apathy for absolutely destroying my car. I'm worse off now than I was before . DO NOT WASTE YOUR TIME ! They just want your money! This place was an absolute NIGHTMARE !!! read more

Tesla certified. Not many out there are -- If you're looking for a great bodyshop, look no further. These guys (and gals) are the Jam!!! Jonathan was point guy for my car repair. Knows what he's doing. James and Lorena are great as well. Customer service was 110%. Communication was excellent. There were a few hiccups, but I attribute those to my ins company & the super casual estimator that missed car damage. Don't be an idiot -- take your sweet ride here! read more

They are very professional and efficient. I am a new Tesla owner but unfortunately a car collision took place. I went to Collision Works for quote and repair. They did such an excellent job! Strongly recommended! read more

Huge shoutout to Collision works for the work they did on my Tesla. They are Tesla Cerrified and by the looks of their work, very well deserved. I came in with some damage on my bumper after i got rear-ended. I thought it was a minor scratch but once they opened it it was discovered that the frame and stuff was really damaged. They worked with my insurance on everything. They offered to call enterprise to get me picked up on the spot for my rental car. They dealt with the insurance for everything and I didn't have to worry about a thing. They kept me up to date with everything they were buying and set a date time for pick up right away. They delivered on their approximate completion time and got my car back in time for Thanksgiving. They even washed the car for me and topped it with windshield fluid, because i had none ha!, before returning it. The service was immaculate. Very friendly staff. They seem to hsve pretty dedicated staff and definitely recommend to anyone looking to get some repair work. read more

Collision Works - Tesla Model 3 - Body Shops Near Me - Long Beach, California

The absolute best service I have ever received! My car was very damaged after a Suburban merged into me on the freeway. Doors and rims were scraped and multiple areas needed to be fixed. Other places gave me an estimate of 4 weeks for all the parts to arrive and then another 4-6 weeks of labor once the parts arrive depending on the issues seen after disassembly. Collision works told me that their goal is to have all the parts ordered within the first day of my dropping off the car. They were true to their word and by the next week, most of the parts had arrived. They gave me a timeline of 2 weeks and kept me updated almost daily with the progress. Collision works also has a program with a nearby Enterprise for rental cars should that be necessary. My car was back to me on the exact day they had told me and was in perfect condition. For anyone owning a Tesla, a two week turnaround for body work is near impossible, but they made it happen. James is THE BEST and has an incredible team around him. Karen is also very nice every time I call and have questions. Thank you James, Karen, Jonathan and the entire Collision works team! read more

This is the second time I have been to this shop. It is also the second time they have exceeded my expectations. They are an authorized Tesla repair shop and I was very clear of the work I needed done and that I had high expectations. The entire team once again knocked it out of the park. I couldn't be happier with the body work and the paint job on my car. They kept me informed about the work and were always available answer all my questions. The day I picked up my car it was pristine. If you want exceptional work for you car...go no further than Collision Works. . read more

Everyone is super nice here and helpful! Took my Tesla model Y here for collision repair. Would def recommend

This body shop did excellent and swift work on my new Tesla. The car was keyed and now I can't even see the damage. They also installed seat covers and a screen protector; washed the car and charged my battery as well. read more

Excellent service and the work these guys do is 5 stars all the way. Got my car back after being hit. Can't tell it was hit. Paint color match is perfect. The girls in the front office are awesome and great customer service. If you want amazing service you will not be disappointed here. Professional, friendly. Thank you. read more

Can't say it any simpler, a very responsive staff, and the highest quality you could imagine . If you truly care about your car, this is the only place you should take it to. read more