Honestly I was so impressed with the communication and customer service i received throughout my entire repair. Crystal was handling my repair process and she went above and beyond to communicate with me even when I felt like Tesla wasn't. She was on top of all the paperwork and made sure everyone was moving promptly on my service. She even would call and updated me with anything that came up throughout the process. It felt like I was working with a friend. The entire staff was really personable, friendly, and helpful during my visits. I would definitely recommend this place to anyone who owns a Tesla and needs repairs. Thanks again for keeping me calm and helping me get my car back into tip top shape! Oh yeah, they even washed my car and returned it to me clean on the outside. A great touch! read more

E3 Collision - BEFORE E3 - Body Shops Near Me - Long Beach, California

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I recently was in a small fender bender with my Tesla Model 3. I attempted to take my car to multiple body shops but they didn't have the logistic to quickly repair my car. With gas prices as high as they are really needed my Tesla. Enter E3 Collision and they not only fixed my car but got it completed in four days. Emily assisted me, guided me through the process, worked with my insurance company and just flat out provided excellent customer service. I highly recommend E3 Collision for your vehicle body work in the event you are in an accident especially if you own a Tesla. An extra bonus is that E3 Collision is an actual certified body repair body shop for Teslas. read more

PLEASE ASK FOR CRYSTAL! She's amazing! She's great at communicating and doesn't fib when it comes to what needs to be done, what can wait, and how much everything will be. She updates you frequently and only uses Tesla certified products on your Tesla. We called numerous places and stuck with E3 and we are glad we did. It's been a couple months and I usually wait to write reviews just because the day we get something versus a couple months could be totally different and everything is working like it's new. 100% would come back. Thanks for everything! Hope we won't need any body work anytime soon read more

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Brought my car here twice. Crystal and her team is amazing . big thanks to Emily the owner. They def will get my business again or referral. read more

E3 Collision is the only place I trust with my Tesla! I've had to bring my Tesla here three times (yes, three different accidents ), so this review is definitely based on experience! After the first one, I was getting quotes from other shops saying it would take 3-6 months just to get my car in. E3 Collision got me scheduled right away, walked me through the whole repair process, and honestly made a stressful situation so much easier to handle. They even helped me get a Tesla rental, kept me updated throughout, and when I got my car back, it looked brand new. The paint, the finish, the inside... everything was spotless. Crystal (the adjuster) is amazing. She is super knowledgeable, kind, and just has this positive energy that really makes a bad situation better. Fast forward to today: my car suddenly threw a low-voltage warning, stopped charging, and started disabling features. I brought it straight to E3, and they fixed it same day! Meanwhile, Tesla's own service center couldn't get me in for two weeks. I only checked to see how bad the wait would be. If you drive a Tesla, this is the shop you want. They're Tesla Certified, which means your warranty is protected, all the work shows up in your Tesla service history, and they get genuine parts quickly. Honestly, they're faster and easier to deal with than the Tesla Service Center itself. read more

My car sustained some front bumper damage and I was told to go to a Tesla certified center to repair it. I searched on Yelp and saw that E3 had the best ratings. They weren't wrong! E3 Collision/Crystal assured me confidence in no fuss repair of the front bumper and checking to see if there was any damage underneath. She had great communication along the way and delivered my beauty back to me nice and clean. Highly recommend E3!!! 10/10 read more

I recently had the pleasure of having my Tesla Model 3's rear passenger door repaired by Luis at E3 Collision, and I could not be more impressed with the entire experience. From the moment I arrived, I was warmly welcomed by the friendly and professional office staff. The office itself was clean and well-organized, with everyone dressed professionally, well-groomed, and full of bright smiles. The staff made it a point to stop what they were doing to greet me and listen attentively as I described the mechanical and electrical issues with my vehicle. Their attentiveness and professionalism immediately put me at ease. After I explained my concerns, one of the office staff members personally walked me outside and introduced me to Luis, their Tesla expert. I described the problem I was experiencing with the rear passenger door. Not wanting to hover, I excused myself to the restroom, allowing Luis and his technical team to inspect the vehicle. To my pleasant surprise, when I returned just moments later to retrieve my backpack and computer from the car, Luis and his team had already addressed and resolved the issue with remarkable efficiency. Luis took the time to clearly explain the repair process and offered helpful advice to ensure my car remained in optimal condition. The repair was completed swiftly, and the quality of Luis's knowledge and workmanship far exceeded my expectations. The door now operates perfectly, and it is evident that Luis takes great pride in his skill and expertise. Beyond his technical abilities, Luis's friendly and approachable demeanor made the entire experience smooth and stress-free. At one point, I attempted to offer an extra monetary tip to Luis and his team in appreciation for their outstanding service, but they politely and respectfully declined. This gesture, along with their integrity and professionalism, confirmed my impression that E3 Collision is not only technically proficient but also honest and trustworthy. I highly recommend E3 Collision and Luis's service team to anyone in need of Tesla repairs or automotive service. Their combination of expertise, professionalism, and genuine care for customer satisfaction ensures that you leave confident and completely satisfied with the results. I will definitely return to E3 Collision for any of my future Tesla service needs. read more

The trunk lift gate on the 2025 Model Y was successfully repaired at E3 Collision, including the removal of a dent and repainting of the affected area. The work performed was exceptional, and I am fully satisfied with the results. Special thanks to Admin Director Crystal for her great and fast support throughout the entire process. read more

E3 Collision - After - Body Shops Near Me - Long Beach, California

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Everything went well - this collision shop was highly recommended by my mechanic and he was right! From the moment they quoted me all the way to the pick up, they treated me like a queen! The customer service was excellent - and the quality of the repair superb. It's one of those situations that you actually look forward to going to see someone for something sad! They can consider me a happy, satisfied repeat customer! read more

Amazing service every time I bring my car to their location!!! Fast great service good value and excellent quality work!!

Jason and Crystal took excellent care of me and my car during an incredibly stressful week. My repair was finished ahead of schedule and they made the entire process as smooth as possible. Outstanding work and above and beyond customer service. Highly recommend. read more

AMAZING REPAIR SHOP!! Clean, organized, efficient & professional. I'm a small young woman, so y'all know I gotta tough up around these types of places so I don't get played BUT! John Frederick (service rep) came up, greeted me formally, & was very helpful from the start. THIS AMAZING REVIEW IS LONGGG OVERDUE (I've been dealing w/ a very ill relative). Everyone else provided top notch service & hospitality. I HELLA recommend. read more

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A friend referred me to E3 Collision after a local tire shop damaged my front spoiler. End result! Awesome! It looks as good as new. Not only was the damage repaired to my expectations the whole team is professional and friendly. From the owner down to the guys that prep the cars for delivery...all very professional. Crystal was the main person I worked with. And she was efficient, knowledgeable and friendly. They really took care of me. And the price was very reasonable. I would highly recommend them. read more

E3 Collision - E3 Collision fixed my car as good as new! - Body Shops Near Me - Long Beach, California

I took my car to E3 on Cherry St., in Long Beach. The entire experience, from my initial contact with Emily, to the finish, was absolutely awesome! Service was excellent! I never once had to call them for updates, Emily kept me in the loop! The work is absolutely top tier! My car looks like brand new! E3 gets the W! Thanks to Emily and her entire team! read more

I worked with Crystal to get my Tesla Model 3 repaired after someone hit me. She was knowledgeable and guided me through the insurance process to get pre approval before the work began which minimized the amount of time I was without my car. The work was completed ahead of schedule and to a very high quality standard. I had a couple of hiccups after I picked up the car and the team helped me do the resets and checked everything out to make sure nothing was missed while I waited. I can't recommend E3 Collision enough! They should be your go to choice for repair work. They do work on all cars, not just Teslas! read more

I highly recommend E3 COLLISION, they took care of my car quicker than expected and left it looking new. Emilee was very helpful throughout the process from the beginning and gave some piece of mind during a stressful time. She had great customer service by keeping me updated as much as she can and worked well with my insurance. The price was very reasonable. Overall, so glad I chose E3 COLLISION as a repair shop. They made sure I drove away safe and happy. read more

Krystal took real good care of me there. Got rear ended and I researched Tesla and Tesla approved shops, e3 looked best for what I needed. 2 weeks and my model y looks brand new. They also helped with all the arrangements with insurance company on the rental. This shop was a bit out of my way but was worth it. The team there even cleaned and washed my ride. Thanks to the team and I Highly recommend. read more

Just wow! These guys did an amazing job on my car. Just completely in love with it - the quality and attention to detail. Showing a before photo and some after photos. Highly suggest this company! read more

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You speak of over, above and beyond exceptional service, E3 Collision gives that and much more. My wife experienced a rear end collision. We were recommended by a good friend to choose E3 for repairs. The friend contacted Emilee and Emilee contacted me and from there it was thank you, thank you, thank you. We live in the View Park section of Los Angeles, Emilee in Long Beach sent a flatbed that picked my wife's SUV up, and took it to E3 for repairs, thank you. Emilee coordinated with our insurance company for financial arrangements and agreements, thank you. Emilee kept us informed every step of the way of what needed to be done from start to finish, thank you. When repairs were completed, Emilee contacted me to coordinate a time for the truck to be returned, the truck was brought back to our home by her drivers looking showroom floor brand new, thank you. I spoke with and also returned text messages from Emilee throughout the process, but I have never met nor have I seen her in person nor stepped foot in E3's business in Long Beach, thank you!!! If you ever are in need of auto body repairs head straight to E3 and ask for Emilee and tell her you were recommended by me, Carlton G., thank you..... read more

They were the body shop for Simpson Chevrolet in Garden Grove but the shop is located in Long Beach. Emilee provided me a Uber home and when it came time to pick up my car. They did the work for the same price as the estimate which is unusual for most body shops. The work looked great. I will definitely return if I get in a future fender bender. read more

Great experience at E3 collision. On the customer service side, Crystal was very attentive with updates and accommodating throughout the entire process. Any questions were addressed via text or call quickly and concisely. Regarding the actual body shop work, I received my car in excellent condition. The car looked even better before the accident. All repairs done have a warranty and you are able to bring it back to the shop if any problems arise. Great auto body shop and I recommend it to anyone that needs repairs! read more

Someone smacked into my truck while it was parked and left it in bad shape. Thankfully, I found Crystal at E3 Collision. From the very beginning, she was friendly, professional, and made the entire process much easier to handle. Crystal's expertise in the industry was evident right from the start. She wasted no time in assessing the damage and even though she knew it was borderline on whether or not it would be declared a total loss, she went about it all as if she was going to see the work end up in her shop. She was super engaged and went above and beyond to help me keep insurance from totaling the truck, and kept on the same way even after we got the bad news from the adjuster. Communication is crucial when dealing with repairs, especially in a stressful situation like an accident. Crystal exceeds expectations! She ensured that I was updated at every turn and that I never had to chase her for information. It's rare to find such a proactive and attentive individual in the automotive industry, and she really stood out. Beyond her exceptional customer service, Crystal also displayed an impressive knowledge of both the mechanical and body aspects of my vehicle. This made me feel confident that my car was in the hands of someone who knew exactly what they were doing. Additionally, her resourcefulness with parts sourcing was remarkable. She managed to find and provide me with hard-to-find parts at a significantly lower cost than what I would have paid at the dealer for new parts, had they even been available there. I was glad I found Crystal and the team at E3. If you're looking for a trustworthy and competent auto body shop, look no further. Crystal is who you want on your team if you if you find yourself in need of any auto body / collision work! read more

I've used different bodyshops in the past and this was my first time using E3 Collision. I'm absolutely AMAZED by their efficiency and quality. Emilee is super professional. She went above and beyond with the service provided. She was always on top of communication to ensure I'm up to date with the repairs. She even provided a full car detail service. I HIGHLY recommend E3 Collision to anyone who needs quality service. They are ABSOLUTELY the best!! Thank you Emilee!! Amazing job by you and your team! read more

My car got hit while parked and my driver side was damaged. I brought it into E3 Collision and they got to work. The turn around time was amazing, and throughout the process they communicated. They fixed my vehicle and left it beyond expectation. It's very clean work, I'm very satisfied and would definitely recommend E3 Collision for any of your vehicle needs. The staff is very professional, well communicated, and most of all the work is high value. read more

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Crystal was the best! E3 collision gave me all the resources and information I needed to get my vehicle fixed. If ever in a collision this will be my to go spot! Thanks crystal for the 10/10 customer service read more

My experience at E3 collision has been nothing but Top Notch service. Ernesto and John delivered exceptional experience. They took care of my truck and also gave me some advice for my other vehicle. Thanks again E3 Collision. I will be back read more

Ernie did me such a huge favor! He took over the a property on Anaheim where the previous business owner had started to paint my car. The guy went out of business and abandoned my vehicle. I met with Ernie a few days after he took over the property and we found my car painted but in pieces. I begged Ernie to see if he could find the missing parts of my car and reassemble it for me. It took his team about 3 weeks to locate almost everything and i went to pick it up last Friday and could not believe what he was able to do with it! E3 is my new go to place for repairs!!! read more

Took my car into Ernie, and they did an amazing job! Plus they gave my car a great detail finish read more

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I extremally recommended E3 collision. Excellent customer services, Fantastic Job, every time time I have problems with my cars. Mrs. Emilee and Mr. Stuart takes care of everything, with contacting the Insurance and always do an excellent job. This place have the best workers to get the job done and also provide Carwash when your vehicle is ready. Hernan Alexander Perez :) read more

I took my car to E3 to have collision damage repair and was very happy with my experience. It was an absolute pleasure dealing with Crystal. She was very responsive, communicative, diligent, and professional. I'm happy with the repairs and would recommend E3 to others. read more

Again and again, they never fail me. Great customer service, timely repairs, great pricing, and reliable. There the only repair shop I will go to. I recommend any and all to experience the level of trustworthiness of a body repair shop like this. They do it all from personal vehicles to commercial fleets. I've done business with E3 on all levels. There a great pick. read more

I just picked up my car from E3 Collision. They did a fantastic job fixing my dented car; you would never know it had been hit! They were very efficient and got the job done quickly. Crystal was a gem to work with. She was professional, courteous, sweet, and thorough. She had a rental car waiting for me. I was able to pick up and drop off the rental car right there at E3 Collision. I highly recommend E3 Collision! read more

Usually you hear stories of price gouging, unnecessary repairs, and other sorts of buffoonery when it comes to auto repair. These guys are none of that. I really appreciated how they kept us updated throughout the entire process. We needed to have the radio replaced, aftermarket Toyota radio would have been $400 but these guys sat with us and offered cheaper and much better options. Really can't say enough about the professionalism. John and his team are awesome. read more

E3 Collision is a gem of a shop! Ernesto and Crystal went above and beyond the moment I informed them I was bringing my car to the facility for repair. Crystal is an exceptional manager. She handled all management aspects of the repairs from beginning to end with high levels of professionalism and exceptional communication. I received nothing but top-notch customer service and I was very satisfied with my car repairs. My car looked remarkable when they completed the work. I highly recommend E3 Collision for all body shop needs. read more

My brothers truck was fixed here he told them countless times what the issue was and honestly it's scary how bad it was it cracked for every turn and just doesn't feel safe at all he brought it up to them and they said it was alignment they did that three times and same issue after all three times don't go here if you want a good job it's scary how bad it was. ): read more

E3 is AMAZING!!! Working with Crystal is easy and she makes getting your car fixed painless. They are pleasant, professional and fast. Their work is spotless and they deliver your car looking brand new! Highly recommend!!! read more

My wife was given a 2013 Corolla by her sister that had a long, shallow crease/scratch in the metal running from the front fender, both doors and the rear fender. We worked with John, who was courteous, professional and flexible in providing a fair price. We brought the car in on a Monday and it was completed for pickup by Friday. John texted occasional updates during the week, he was great. The finish looks like new where the repairs were done, and they went above and beyond by removing some spots of tree sap that were located away from the repaired areas. That was a pleasant surprise and much appreciated. We will definitely use this shop if we have other body work in the future. read more

My experience with E3 COLLISION was great! I took my car to them and they returned it like it was a brand new car!! Crystal was in constant communication with me which I liked very much! I would recommend all my family and friends to this body shop! read more

E3 is amazing, my car insurance was a pain but E3 and there associates really helped and were thorough during the process, we're always in contact with me, Made sure my car was taken care of, they replaced me two right car doors and they turned out amazing. read more

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I don't normally write reviews, but this is hands down the best experience I have ever had when it comes to car repairs. Extremely professional and precise from beginning to end. No hidden fees. I felt like he ( John) really listened, understood and made the repairs above and beyond my expectations. The shop is super organized, clean and comfortable. Top of the line without the price tag. He did the work in the timeframe that he quoted, which was super fast. Kept me updated throughout the week that it was there. I am having him do a couple of my other vehicles soon. They are the best!!! read more

E3 Collision - Car - Body Shops Near Me - Long Beach, California

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