I was very satisfied with the return of my vehicle repair was outstanding the clerks and the people inside the handle your paperwork or outstanding and James took very good care of me and making sure that enterprise get there in a car back but the car is beautiful. read more

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Can't say it any simpler, a very responsive staff, and the highest quality you could imagine . If you truly care about your car, this is the only place you should take it to. read more

Very happy with the repairs done on my Nissan 350z. Jonathan was very helpful and kept me updated from beginning to end . The right side of my car got messed up in a car accident and the team at Collision Works brought it back to life. Highly recommend them . Thank you very much read more

Collision Works - After - Body Shops Near Me - Long Beach, California

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My Vehicle Was Hit By A Drunk Driver 2x! Back & Front, & When I Thought To Myself This Car Will Never Be The Same Again... I Was Right! Because Thess Guys&Gals At This Body Shop Know Exactly What They're Doing! I Was Amazed By How Beautiful They Left My Car, I Fell In love With It Once Again Upon Recieving. And Their Customer Service Is Off The Hook! They're Some Of The Nicest People I've Ever Had The Pleasure Of Meeting And Doing Business With, Even After My Insurance Wouldn't Pay For A Tail Light That Was The Final Touch To Bringing It Back To Life, They Bought It For Me At No Charge And Man Do I Gotta Tell You, That's Love Right There & I Really Appreciate It. Thanks Chris & Everyone Else I Met At The Shop For giving Me A Great Experience During A Bad Experience Due To A Drunk Driver. You Guys Are The Best!!! read more

Collision Works - Body Shops Near Me - Long Beach, California

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Vich & Chris's team are some of the best in the industry of auto collision repair. Huge facility to meet your needs. Highly recommended and great yelp reviews on this business. read more

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My truck was dropped on 10/18/22 to be worked on for a warranty covered repaint and accident repair as they said they had the parts ready. It was said to be done on 11/23, then pushed back to 11/30/22. On 11/30/22, they called to push back to 12/7/22. On 12/7/22, it still was not complete. I got my truck back on 12/10/22. Work was not done as it should've been as shown in the pictures. They also damaged existing paint, damaged a door handle trim, didn't do the driver door as stated on the paperwork etc. read more

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DO NOT GO HERE UNDER ANY CIRCUMSTANCES!!!!! This has been one of the worst experiences in my entire life. I'm not one to write bad reviews I usually just let it go and move on with my life but my service at Collision works was an entire new level of terrible. So I had gone to them before to fix my Tesla model 3 and the entire bottom fell off my car because then put on the wrong size panel so I had to take the car back and I had already returned my rental so I was left without transportation for an entire 2 days. After that I got my car hit again about a year later and I had it towed to Collision works just because I know that they where close to the accident site, biggest mistake OF MY LIFE. What came after was months of torture trying to get my car back from this place, they had my car for an entire 2 months and kept getting the "oh it will be ready next week" repeatedly, and when I FINALLY got it back I had to bring it back in almost immediately because they didn't fix the alignment correctly. That was about a month ago, fast forward to today when I take my car BACK into the shop because the alignment is STILL HAVING PROBLEMS, they told me that were not going to work on my car and to call my insurance and take it somewhere else. The staff was RUDE and the service was TERRIBLE. If you value your car, your time, or your money , DO NOT GO HERE IT IS A NIGHTMARE. read more

I got in an accident, and my Insurance recommended this Body Shop. They have been very helpful, and answered all my frantic questions, as well as let me stop by to get some items I forgot in my car. They even helped me with the rental issue I was having at Enterprise, one phone call and I was picked up in 15 minutes! Great customer service, I am waiting for my car, I am sure it will be like new. Thanks to the staff there for being so helpful to a girl who was shaken after a car accident! read more

Really helpful staff, especially Alan and the work done on my car was top-notch. I would really recommend anyone who is looking to get work done on their cars to give Collision Works a shot and you will not be disappointed. They even fixed issues that they were not obliged to fix and did not charge me/insurance for it. I am really happy after getting my car back in a much better shape. I will add pictures whenever I can but I really recommend these guys! Thanks Alan and team. read more

TESLA folks!!! Great people/Staff.. very responsive and approachable.. really impressed with the knowledge and experience that they have about my car. I am definitely using these guys for future needs read more

I totally recommend! So let me tell you from the beginning. I got into a car accident, someone rear ended me. My insurance recommended this auto repair shop. I listened to them & came here. Everyone here is super friendly. & when I say everyone, I mean EVERYONE. So polite! So helpful! Did a quick estimate & I was back in a few days (I was waiting for the insurance approval on the estimate) to drop off my car. They called me 24 hours later & told me my car would be finished in a few hours. Yay! Faster then what the estimated! But that's not even the best part... When I came, my car looked brand new. Like, off the lots brand new! They did detailing to my car! They fixed the damages and it looks as if it was never there! They cleaned down every inch of my car inside and out. I had dirty hello kitty floor mats, THEY SCRUBBED THAT DOWN TOO! Wow I was so amazed. It felt like I literally bought a brand new car again. Lol I went inside my car and it felt so clean and fresh and new. My overall experience was great! During my waiting times in the office there was a lady there who was so friendly and she chit chatted with me while I was waiting! :) I love the friendly atmosphere. I totally recommend that you go here!! I dont regret it at all! I'd pay with my own money to get my car repaired here!! Lol that's how much I loved my experience. Thank you collision works! read more

Collision Works - My baby looks brand new!!! - Body Shops Near Me - Long Beach, California

Honest and excellent work. Totally recommend. I have a 2017 Subaru and the sorted her out nicely.

My car was backed into and left a dent. James took care of keeping me updated on the status of my car during its fix. Really reliable and helpful car shop. Thank you again, guys!! read more

Took care of my car quick and handled everything with my insurance. Washed and detailed the inside of my car as well. Thank you guys so much! read more

They never kept me updated while my car was there and once I got my car back, they did not clean up their mess! See photos for reference. Unacceptable! read more

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This place is five star quality service from beginning to end. Chris will put you at ease, with all updates with progress of your vehicle. Thank you all. Will recommend all !! read more

Collision Works - End result , pick up car yesterday 10/16/2019. - Body Shops Near Me - Long Beach, California

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Window was broken into the night before. I was quoted $470 just to replace the passenger side window and about 1-2 days. I thought the price was steep so I shopped around and ended up going down the street to International Auto Glass Window and Tint and they did it in about 2 hours for $150. My guess is they would bring the car there themselves and pocket the difference. read more

This shop does not honor the warranty on their work. I was in a fender bender and had my repairs done at this shop because my insurance company recommended it. About a year later the paint on my hood started to chip where the repair was made. The clear coat and paint chipped down to the bare metal. I brought the car back to the shop October 2022 and they said they would fix it under warranty but they had to file a claim with their insurance first. Since that date till now, 3.5 months, I've been told over and over again that they are still waiting to hear back from their insurance. They don't even answer my emails anymore. I think they are trying to ignore me till the two years on the warranty runs out or till i just give up. Take your car somewhere else. read more

Don't even bother to get an estimate--& definitely not from " Chris. " arrogant, dismissive, chauvinist--actually told me " maybe we're not the right place for you, " when I questioned the $1,000+ discrepancy in his bid. Not sure what his deal was but I got an EXCELLENT job with a respectful and stellar body shop minutes away. I highly recommend Pon's Auto. The work was perfect--and $1,000 less. Don't waste your time at snooty Collision Works. read more

Devin and the crew at Collison Works are awesome. I was referred to them by my insurance company after my GMC Envoy (to which I have a great sentimental attachment) was involved in a hit and run. After having my vehicle towed in, Devin provided a prompt and thorough initial estimate and called within a couple of hours with the final estimate and detailed explanation. The hit and run occurred on a Monday, with the tow and estimate were the next day. Devin advised the repairs would likely be completed by the following Thursday. To my surprise, I received a call on Tuesday, exactly one week later, that my car was ready to go. These guys repaired my 2006 Envoy to an almost new-looking condition and explained again all the work that was done. Not only did they fix her up, they also have her a full wash and detail, all in less time than anticipated. I would certainly recommend this shop to anyone needing repairs or other body work. Thanks y'all! read more

Collision Works - Before. The damage done by hit and run driver. - Body Shops Near Me - Long Beach, California

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My Tesla looks great!! Everyone is friendly and professional, and they arrange everything with the rental car company. I was even able to drop the rental car off at Collision Works when my car was ready for pick-up. read more

Involved in a hit and run on Monday. By the following Thursday, Alan had my car fully repaired. Thank you! read more

Collision Works - Before and after - Body Shops Near Me - Long Beach, California

Superior customer service! This place really does live up to others customers stellar reviews. I have talked to Allan & Devin, and they both are knowledgeable, helpful, and friendly. Devin gave me updates through out the week regarding the timing of when my car would be complete, and what exactly was being worked on. When I came back to my car, it was so beautiful! Like brand new! I highly recommend this place!!! read more

Collision Works - This is the after! Wow!!! Thanks guys!!! - Body Shops Near Me - Long Beach, California

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I came into Collision Works to get an estimate to repair a large dent to my Honda's rear bumper. I had gotten quotes from 2 other shops that would've cost me close to $1000 for a full repair that would've taken 3+ days. Devin suggested we try to just pull out the dent first to see if that would suffice instead of a full resurfacing and repainting of the bumper. I said yes, and his team did the work in only an hour. It turned out great and saved me a ton of money and time! I will definitely be back. This is an honest, friendly shop that won't rake you over the coals to try to make a buck. read more

Never again. I would never recommend this body shop to anyone it has been a nightmare from the day I drop my car off until I received it back. I had to take my car back to this body shop 4 times. It is Progressive's preferred shop because Progressive can jerk them around and make them do almost anything perhaps not fixing your car is at the top of the list. So, my car started out with a little fender damage damage and I have a rear end to the bumper. It was really something small and didn't need a lot of work the total damages was approximately $2500 and I had a $1000 deductible. They insisted that I pay them in cash or they wanted to take it from my debit card. They simply said we don't take checks. After paying the $1000 deductible they pulled my car around and I got in my car and drove it home. Once I got home I inspected the car and saw that it was a horrible job of what they called blending the hood. So the next day I called them and took my car back they begin to tell me with the Progressive adjuster that there was no damage to my car and my eyes were really lying to me. I told the adjuster because he was so nasty that I didn't need him anymore and that I will get his manager to finish. The third time I came back the manager says we really don't see much wrong with your car but we want to make you happy and we will get it fixed. So this time they took my car and did some more work to it it was still in horrible shape. I went home and came back again the next day and asked the adjusters manager to be there. So now I am back for the fourth time finally they went on and said that they would buff the hood and try to fix it out because they wanted to make sure that I was happy. So they asked me to hang around for a few hours and they would have the work completed I came back and the car was finished. It looked acceptable but the work was still extremely shabby. If I have to say this was a body shop I would be lying through my teeth. This is a place that progressive can do anything it wants to and when they decide to not spend a additional penny they don't. Please, please do not take your car here it will be a extremely bad experience. read more

I got into my first accident in my brand new 2019 Toyota Rav 4. These guys were great throughout the entire process. My schedule got a little crazy and these guys did their best to get the vehicle back to me around my schedule. read more

My heart broke when I damaged my brand new truck helping a friend move. Thanks to Collision works it looks brand spanking new and the prices are fair and affordable. A huge 5 star's to everyone at Collision Works!!!! read more

I took my Tesla for body repairs and am very happy with the results. It took quite some time to get the work started waiting for the parts to arrive. Once parts arrived I took the car in and work was completed within 2 weeks. Jason was very friendly, kind, and very responsive to my questions and concerns. The young girl at the desk was very friendly as well. read more

Had my Tesla Y fixed here. Great customer service and good communication(shared eta and followed up). I would bring my car here again.

Wow! One of the cleanest, most professional car repair shops I've EVER been in! Organized, helpful, courteous, and super friendly! I would HIGHLY recommend this place for ANY repairs especially from an accident. read more

Amazing job fast return on my car . They even handled returning my rental car . Great job I will use them again when I need them for sure

Work on the vehicle was good but there were minor items that still needed fixed after the car was released back to me. The shop was supposed to schedule the service to be completed but it's been nearly 4 weeks since I've picked up the vehicle & I am still waiting for a call to finish the service. I've called multiple times over the weeks and spoken with their team to get the work done but nothing has happened. The lack of communication from the shop has frustrated me enough that if I find myself in need of another vehicle repair I'll be going somewhere else. read more

Done a couple of different things for my Jeep here. They do great work, Chris is very friendly. Highly recommended.

There are not many times where I am lucky enough to get the "estimated date" on an estimate. With Collision works I feel as if they overestimate so that they can ensure your car will be ready ASAP and when you expect it. They estimated me 1 week on a Friday so I called on Thursday morning asking if my car could possibly be done first thing in the morning to pick up before work. They said they would do their best and follow up with me if possible. They called me later in the afternoon and said it was possible. They did an amazing job especially with me asking for a specific time. I am quite happy with the work they have done for me and Scarlet(my red 2019 Mx5). read more

What a fantastic experience! I left my car on Monday and picked it up, ready to go on Friday morning. Great work, excellent contact (thanks, Lorena!) and honest price (not overcharged insurance company like many other body shops have in common!) Bigggg thank U! read more

So......I drove the bf's truck and did something terrible...I crashed it! It was pure tragedy! Thank goodness Collision Works was there to rescue me. This facility is large and very clean. The staff are efficient, courteous, and friendly. They responded to all of my concerns quickly and kept me informed throughout the entire process. Devin was extremely helpful and patient and Diana was always helpful in following up with the insurance company. They are an A plus team! The truck was completed sooner than the targeted date which is another plus. When he saw his truck, he was impressed with the great job they did. They went as far as detailing his truck for him when we went to pick it up! He was completely satisfied with their workmanship. I am a definite fan of Collision Works and highly recommend them to anyone who needs any collision work to their vehicle! read more

Hard to find a true honest and trust worthy auto shop these days. Coming from someone who used to work at auto body shop years back. Highly recommend, good people. read more

There are not words -- my insurance company suggested Collision Works. This was the second "incident" in my beloved Porsche. The first was handled by a high end Beverly Hills company. Makes no difference where the shop is physically located. Collision Works gets the award. On time. Better than new. It was obvious they put their heart in to their work. The incident occurred nearly a year ago. Then we had the pandemic. I stopped living and clearning the car. Clearly it looked like a rolling junkmobile. I am not proud of that but it is a statement of fact. They treated it like it had the potential to again be a beautiful car. What a job they did. They found dings and dents I didn't even know were there. I said If you find it, fix it. They did. And the interior........Seriously. the interior. A client spilled an entire bottle of aspirin in the passenger seat. Couple that with the water they used to clean it up -- giant mess. All gone. My reservation -- I love love love my insurance company. They told me that if I took it to Collision Works there would be no questions on the billing. I didn't understand. But I had insurance and non-insurance work done. I found the price to be fair and the work to be over the top perfect. And the staff. So today I believe I will go to Simones and get Cronuts for the staff. I am confident they will not get cronut crumbs in the high end cars they are working on. And an aside -- the high end Beverly Hills company wanted to send the black rims out to be touched up. $400 per rim. 2 weeks to return. Collision Works provided me with the information for a company who will come to my office and repair my self inflicted dings. While I wait/work. Nothing in it for them other than a huge thank you and perhaps another cronut delivery. The front office is perfect. The repair side is perfect. The management has the patience needed for the eccentric car owners who have been in an accident. Their flyers will be shared with every employee in my company. A whole lot of nice cars and a whole lot of challenged drivers. THANK YOU COLLISION WORKS. read more

NO! I had some insurance work done in my car back in 2007. Last year, the clearcoat that they applied started to chip and fade. Since I had the work done, I had moved away from the area. On a trip back down to Long Beach, I took my car in to inform them of this issue. They did see the fact that the chipping and fading was not normal and claimed that this was a "warranty issue." I am not sure why this happened, but the rest of my car was just fine -- only the area of the car that they worked on. They agreed to repaint the car. I had to negotiate a bit, since I live 6 hours north of Long Beach. When my car was returned to me, the work was complete, but the car was not clean. Further, someone had broken my auto light-level system and I had to have my dealer fix it. I sent them a bill and after 3 months (and a number of phone calls), received my money back. Also, the inside of my door was taken off and not put back on correctly and I was told to "just pop it back in place." Unfortunately, it doesn't do that. I am just so disappointed with the work that they did and the poor service with respect to the issues that I discovered after I returned. I am tempted to contact my insurance (who referred me originally to their shop) to inform them of the issues that I had in hopes that they will take this shop off their list of places to recommend. I really hate leaving such negative reviews on a company, but I also feel that future customers need to also hear some honest feedback on their work and service. read more

I never ever write a good review for a repair shop because they're never 100% honest with me. I find myself leaving the shops feeling robbed or scammed. I'm sure many of you can agree. Devon has been nothing but awesome during my two visits from two different accidents. Devon took care of my first accident which was initially handled completely carelessly by LA CAR GUYS in inglewood (had a horrendous experience, wouldn't even wish on an enemy) *they ended up making MORE damages on my car and even went as low as stealing my belonging... I could go on and on*. I still think about that horrible company and it gives me headache. Apparently my car loves getting hit by elders... so I came back to Collision Works shortly after my first accident (which was only within 5-6 months). Within few days, I picked up my car feeling completely satisfied. Long Beach is a 45 minute drive from where I live but I will still go out of my way to come here from now on. BUT, I hope I won't have to come back anytime soon... hoping never. Devon was honest with me from the first time I've met him to now so I want to thank him and thank you to the rest of the super friendly mechanics and to the very sweet front desk receptionist! read more