Hands down best body shop i have ever gone to the owner is amazing individual i can say that even though i was in a stressful situation cause its stressful being in an accident and the pain of seing my beautiful car damaged the owner maid me feel like family and made the proces a whole lot better experience i found my new go to shop. read more

Even if this is the only place available, do not take your vehicle here! I was approached by the owner one day driving with visible collision damage on my car. He suggested I bring my car to him for repairs and I did. What a MISTAKE! The owner, Giovani kept my car for too long, then did not even repair the door correctly. I couldn't open it or unlock it upon it's return. Fail! When I brought it back to re-repair my door, I asked him to replace my front brakes and pads. He took 2 weeks and still did not fix the door. My brakes started squeaking loudly, they were grinding fiercly. He would not replace the brakes. He insisted I return the car to repair the door a 3rd time. He kept the car an additional 14 days and still did not replace the brakes, he did not repair anything he promised. This man is a liar, a scoundrel! A scoundrel is a person who behaves very badly towards other people, especially by cheating or deceiving them. Giovani operates outside of the moral bounds of society. - Disappointed and ripped off!!! read more

Giovanni helped me to get my car fixed. I got rear ended last July 2,2025. I was so frustrated cuz I just got this car last year and I really love her! I requested for only OEM parts to be installed in my car and he gave me assurance that he will. He listened to my request. On top of that, he arranged the car rental for me and contacted the insurance provider of the person who rear end me. I had car rental since the day after the accident and till my car got fixed. I like how my car looked like after it got fixed. read more

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Went in for a bumper estimate and came out with more services hehe such a great owner and company and works with you on your needs and budget! I have already recommended to all my friends and family! 100/10 service! read more

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My Honda had an unfortunate meet-up with a garage wall. I contacted Platinum and Giovanni gave me a very reasonable estimate 5 minutes after looking at the car. He ordered the parts and they completed the job in less than a week, just like they said they would. The work is beautiful and the car looks better than it did before the acciden read more

Love this shop, I bring my car here for pretty much everything and haven't had a bad experience once! These guys are very experienced, professional, and have fair prices. I highly recommend this shop if you want the job done right and right away read more

Platinum Collision Experts - Body Shops Near Me - Long Beach, California

Took my car in for a minor accident and it was done in less than a week. I appreciated the professionalism and the help the employees provided. Giovani addressed all my concerns prior to the repair. Flexible and easy shop to work with. The repairs came out great and my car is back to its original condition. Thank you!!! read more

My car was recently stolen and I needed a body shop to send it to in order to assess the damage. I found Giovanni and Platinum Collision on Yelp. He was super helpful and simplified the whole process for me. Even returned my calls so I could ask all of the questions. Give this place your business and you won't regret it. They're incredibly helpful, responsive, and straightforward. read more

Giovani has been a life saver. And I recommend everyone to go to him. Very professional!!! 10000/10

I gave my car to Giovanni July 2023 and didn't get my car back until July 2024. He has my car for an entire year without working on it then had to finish it in a week because I was moving. This made them take short cuts like replacing my lights with incredibly dim lights, not replacing the fog lights and just putting something to cover it up, my check engine light was on because they didn't replace the active shutter or the car "wouldn't be ready in time" and they never secured my battery to my car. It took them about a month to finally get the active shutter put in and when I told them about my battery they said I just need to buy a bracket. When I told Giovanni his employees said that he said he would come "later this week" to fix it. That was the beginning of October and he hasn't reached out to me at all. He told me the battery is new but the mechanic I went to to check his work said most things he replaced on my car is used. He let me use a rental car since he had my car for so long and it got towed with all of my stuff in it. I'm realizing I'll never get that stuff back. Every time I had to reach out to him I had to harass him before he would respond. It is just such a hassle to deal with them I would avoid it. read more

I decide to get my car fix at this store after having a very informative conversations with the owner. He was very responsive the entire time during the whole process. The result is amazing too. My car looks as good as before!!! The paint has no color difference with the original color. read more

Platinum Collision Experts - The before and after - Body Shops Near Me - Long Beach, California

If you need your car fixed this is the place to go too! I was recently in a car accident and Giovanny the owner took good care of my car needs. They were fast yet so perfectly done so well I felt like I got a brand new car again! They went above and beyond to washing my car and cleaning my fog lights that look bad before! Thank you so much! read more

The owner Geo is extremely rude and condescending; however, his son is kind. Unfortunately the establishment isn't professional. Work is subpar. Lead times are long. read more

Giovanni is the man. I needed my wife's car fixed while we were on a cruise. I told him I had to have it done by the time we got home. Not only was it ready but it looked brand new. Hopefully no one runs into the car again, but if they do, I know where I'm taking it. read more

I have brought two of my cars here. I have nothing but great things to say about this shop! A stressful situation turned into a huge relief with the help of Giovanni. The staff is very helpful and professional. They kept me updated with great communication on every step of the process. read more

GIOVANNI HAS DONE IT AGAIN! Once fixed a hit and run vehicle in 24 hours at his Upland location about two years ago. Never thought I would require his services again; however, an unruly driver caused damage to my Escalade. I found Giovanni at his Long Beach location. He squeezed my vehicle in and had it repaired in 36 hours. His price was very fair and competitive and the work was impeccable. In addition, he washed the vehicle and had it looking brand new. Thanks Giovanni!!! You, your staff, and work ethic are APPRECIATED! read more

Giovanni and his team took real good care of my vehicle that had gotten rear-ended. His turn around time was impressive and quality of work amazing. Thanks guys much appreciated. read more

They are amazing Giovani the owner there at platinum collision fixed a few cars of mine I always keep on coming back there very professional no bs they get the job done read more

Went to the upland office and Giovanni was GREAT! Estimate was lower than competition, but most importantly, he delivered. Nowhere else in So Cal could I have gotten a trunk and overhead window replaced on a Tesla in 24 hours. Giovanni is the man! read more

Bad experience all I got to say.......... ----- ----------- They don't tend to make you feel like they got time or at least tend to ask how n when they would help you . read more

Wow this place I will recommend to my family and friends. I needed some body work done so I called around on a Saturday and Giovanni answered and said there currently closed on the weekends but to bring my car in anyways. Gave me an awesome quote and my car was done a day early. The staff was amazing very friendly and the owner gave the most fantastic customer service this place is definitely going to be my go to for any type of body work and paint job. I can't wait to get my car repainted by them. 5 for service, price and accountability. Platinum Collision Experts you guys rock! read more

10/10 reccomend !!!!!! great people giovanni is very helpful extremely caring and very considerate about everything !!! solid dude reccomend 100/100 read more

I can't say enough about how great this business is. I have used them for years and Giovanni and team always go above and beyond to make the experience perfect. I honestly wish every business had this level of customer focus. Excellent work, great communication, and amazing results. This is the place to go for your car's body work. I wish I could provide a 10 star review! read more

They are amazing, great custumer service, go above and beyond for their clients, honest. They took care of my car and me by setting everything up for me making sure I was taken care of. read more

I've now had 2 vehicles done by Giovanni and his incredible team. My brand new Fiat 124 Spyder was involved in a pretty bad accident. Being that the vehicle was new to the market and I was leasing gave me concern as original oem parts were required. Although the parts were new and hard to obtain Platinum Collision eased my concerns. Giovanni sent a tow truck to my home, dealt with my insurance company and made the process so simple. My car came back literally brand new and I have enjoyed every second since! I highly recommend Platinum Collision! My 1978 Chevy Truck was also restored. The color was changed along with bodywork and installation of brand new interior components. Giovanni's patience and knowledge was essential in deciding the correct paint color. Please see the before and after pics. read more

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Giovani and his team are AMAZING! 10/10 very professional and knows their stuff! This will be my go to place if I need any body work done for my car! read more

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My car was side swiped at a red light and Gio the owner was right there ready to assist me. I called a few different places with good ratings, but this spot was the final choice. Glad I came here for my repairs. He treated me right from the beginning. Doesn't even look like any damage was done to my car. Eddie the painter was really cool and showed me all the work that was done to fix the damage. I highly recommend them to anybody needing body work. read more

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Someone vandalized the hood of my car. They were deep scratches down to the metal. Needless to say I was pretty bummed. I got 4 quotes to repaint the hood. Giovanni not only had the most competitive pricing, but offered amazing customer service. As a business owner he takes real pride in the quality of his work and his shop. Giovanni didn't try to upsell me. He walked me through what and how the hood needed to be repaired, which I really appreciated. Platinum Collision Experts also offers lifetime warranty on all paint jobs; meaning the paint won't flake or fade in 2 years. I dropped my vehicle off on Saturday at 8:00 am and got it back on Monday at 4:00 pm. I am EXTREMELY happy with the quality of work. If i ever have to repair my 2016 BMW 328i then Platinum Collision Experts will be my first stop. Thank you Giovanni! read more

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Got into a terrible accident, car got towed to the shop , front end damage was bad, waited a few months for parts being on back order which is understandable , once I went to go inspect the car at the shop when it was ready , car is running fine , no engine problems , they made it look like if it never happened, really appreciate the hospitality that this shop gave me along with all the techs , I would give this shop more than 5 stars if I could. read more

Giovanni is the best ever, I brought my rims here to get it printed and it's came out great. He hooked it up for a low great price, they're super helpful and friendly I recommend anyone to come here also I referred a couple of ppl here for a paint job and they also did a great job on paint. Thank you Gio your the best. read more

I got into an accident, which was not my fault. A gentleman was there during the time of accident and he was kind enough to help out. He took me into his care. Giving me all of the signs of good intentions. In the meantime, I went to his collision and he did take good care. But I was not happy with the time and work. Took over 30 days for the repairs and they did not do any justice for my car. It came back with missing windshield spray on the hood of the car on the driver side. Missing emission label on the hood of the car. They took my back seat apart and did not try to put it back correctly. They did not try to replace the front license plate. He kept delaying weeks after weeks. I wish I did not go there. I could have gone elsewhere that my insurance, had referral me to. Not a happy customer. read more

I was in a car accident and my car was very damaged and leaking everywhere. My friend recommended Platinum collision experts and told me to talk to Giovanni. I did and since he was very helpful and walked me through the whole insurance process. My problem was taken care of by them and I'm very happy with the service. The staff is willing to help all the time and Giovanni even called me to update me about my car. read more

So I got into a pretty bad wreck, so I decided to work with them with my insurance claim. The experience was absolutely terrible. My car got delayed 3 times, they also haven't fixed the inside of my trunk hatch cover, seat and the hatch button to open the car. The owner has just been making up excuses for the past 3 months for this. He's been trying to get out of fixing my seat. He tried to get me in to fix the hatch and hatch button, but I refused because he said the seat wasn't in yet. He told me seat was delayed about a week. So I told him let's wait till the seat arrived to do everything at once, didn't make sense at all. When I said that I heard the slight annoyance in his voice, he definitely didn't like that. " I wonder why". He's was obviously just tryna get out of fixing the seat. My insurance paid for a new seat and he just bent it back in place which it is bending back down now. I'm contacted him multiple times, majority of the time he never answer. If he does he says he has a doctors appointment. Every-time that was his excuse, I get it people have stuff going on. But this has been going on for months. read more

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Just got my car back couple days ago and they did a great job on it. Was very satisfied. I recommend this spot.

Turns out these guys have done jobs for me and And they keep taking care of my friends and I really like when someone is loyal to me in any business because I'm loyal to them thank you for the service that you have provided for a lot of us will be happy to recommend you with the friends and family read more

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Without a doubt the best collision service! Giovanni runs an outstanding business, highly professional and fair. Both of my car bumpers were changed and they look completely new. The quality of the parts used and the pain were fantastic. I'll recommend him and his team for any type of body work. read more

My car was smashed on the side bumper and Giovanni repaired and went above and beyond to help me with insurance. His repair shop is the best I have ever taken my car to. He doesn't let your car leave until it looks brand new. I am so happy with the results. Thanks Giovanni! read more

Awesome guys here, reliable and quality service! They've done several jobs for my husband's cars and they've always delivered at a fair price. We've also recommended and they have not let us down. Go check them out! read more

I have had the pleasure of working with Giovanni & his awesome team for several years. I have always been 100% satisfied with the process, as well as the final results. They explained everything to me thoroughly, assisted me with getting a rental car, & communicated with me as needed from start to finish. I would recommend anyone looking for FIVE STAR TREATMENT to contact Platinum collision experts. read more

This place was recommended by a friend, and I quickly found out why. My girlfriend's car was hit (bumper cracked, fender and door dented, and paint damaged) and insurance was covering the damage. Giovanni helped with the rental arrangements and was professional throughout. Since only one side was being repaired, I paid to have the rest of the car painted so it would match (2017 model with dings, scratches and dents throughout). I had another section of the car repaired and repainted previously by another "cheap" place and it's like they say... I got what I paid for. Although no actual orange peel, the paint had an almost orange peel look; it wasn't smooth. Giovanni gave me a very reasonable price for the sections that weren't being covered by the insurance, and unlike with the previous repair, gave a professional finish. My girlfriend almost cried at how perfect the car was when it was returned to us. "I haven't seen my car look like this since I drove it out the lot." 10/10 would recommend. (Sorry I have no pictures of the actual job, but a week after we got it back the car was totalled. Paint wasn't even dry yet ) read more