We have been ordering from these guys for a very long time. The last 4-5 times the wings were like rubber, fries are over cooked and hard, pizza was dry. We always order extra sloppy wings which cost extra and every time they have been dry. This last time the guy who answered the phone was so short and sounded like he really hates his job. When we got the store for pick up because they had no delivery person the guy gave us our receipt to sign and then walked away. He didn't even give us a chance to say goodbye. After several chances we will no longer order from here which is too bad since they used to be pretty good. read more

Best service ever! Our whole baseball team came in to eat during the ncs world series and the food and service was outstanding. Fast service and great friendly staff. read more

This place is a constant circus. It seems as there is no management. Wait times are obscene. We will no go back, despite being regulars and putting up with the issues mentioned above. The reason we will never go back is because someone added a tip to my wife's credit card receipt for a carry out order. My wife is diligent about her account and kept the receipt, which showed no tip. Brought it to supervisor's attention. Got a credit for the next order. It's still on the account. Not even worth the credit to ever go back there. read more

The one star is for the one hot item. The pizza was warm-ish-hot. The chicken fingers and two orders of fries were cold. The veggies that accompanied the combo were actually frozen and had mold on the carrots. I don't have high expectations for Pizza Plus but the food should be at least semi hot when you're early for pick up. I was also super disappointed that my favorite item, carrots/celery, was not edible. read more

Great pizza for the price. Got the BBQ chicken and the garlic chicken. Taste great. The wings are amazing. I could eat them all. Steak fries are good also and comes with celery and carrots. Great for big events read more

Pizza Plus - BBQ chicken pizza - Pizza Near Me - Sparks, Nevada

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The only reason they get one star was because my husband likes the wings. Both times we have been here we waited over an hour for our order. This time, the pizza was even a little burnt. As we are sitting here, looking at the burnt pizza, we are still waiting for the wings. Plus, the salad bar is more like a lettuce bowl. We will not be back.... Update: fries and wings finally arrived. Fries are cold. read more

Pizza Plus - Pizza Near Me - Sparks, Nevada

I walked in and the lady taking orders was super friendly. I ordered with a buy one, get one free coupon from a local discount coupon I got from a coworker's child who was selling them for school. She was friendly the entire time and said 25 minutes. It took maybe that, definitely not more (I also lost track of time but it didn't feel like forever) and I was on my way out with my pizzas. I got home with them and they were both still hot and really good. My fiancé got a specialty pizza and loved it, especially since he could substitute a topping. Mine was simple pepperoni and it was great. We'll definitely be back! read more

I ordered via phone for order pick up. Told them I have an online coupon from their website for 2 med 2 topping pizza & wings for $35.99. Went to pick up the order and the total was $51.00. I showed them the coupon and was told "prices have increased and we do not honor those prices." Very shady and poor business practices. I won't order from here again. read more

Pizza Plus - a coup page for a restaurant - Pizza Near Me - Sparks, Nevada

I have ordered from this specific store twice, once my order was not even delivered (I was charged but no delivery) and today I placed an order at 3:20, was told it'd be ready and delivered in 45 minutes to 1 hour. Called an hour and forty-five minutes later and they said they had no order in the system! This specific store is awful and always seems to mess up. I wish I could give them zero stars. read more

Worst customer service ever. Ordered a pizza and wings and when I arrived 35 minutes later I was told that they didn't have my order. The guy at the front said he remembered taking my order but somehow it got cancelled and he didn't know how to call me back. What a joke! They looked up my info by my phone number when I first got there. I was told they could probably "rush" the order if I still wanted it but it would take 20 minutes or longer. No thanks...your pizza is crap anyways. Never going back. read more

So we love Pizza Plus and have gone here for years. We ordered pizza and wings on Christmas Eve. We paid using a CREDIT FROM PRIOR ORDER BEING MESSES UP. So I only paid $3 out of pocket. The wings of course THIS time WERE boneless and before I left the really nice gentleman made sure it was correct before I left. Appreciate that a lot! But the pizza we ordered was half pepperoni/half Hawaiian. For some reason the pizza THIS time tasted freaking disgusting AF. Not quite sure what happened but we definitely got sick from that. Not ok. So far 2 strikes. read more

I wish I can give ZERO stars to this place because it is always something with this restaurant. They tell me to pick it up it would be 1.5hrs. Ok, so I tell them on the phone if it ends up being done early to call me and I will come and get it so we do not have to eat cold pizza. Here I am to come and pick up and everything is ice cold! It was done sooner like I suspected it would be. I have several other times where the Guest Services is pretty much the same. Get it together PIZZA PLUS, Look at your reviews your Customers are trying to tell you guys YOU SUCK! read more

Came for the buffet. They had 2 fresh pizzas when we got here. Cool. Grabbed a slice. Waited about 20 minutes to see if they would bring out fresh pizza, they never did. So I grabbed another slice. By the time I got the second slice. Pizza was dry. The pizzas were probably there for about 40 minutes. Manager was too busy playing on his phone to care I guess. read more

We always get the best customer service and food from this place. Our neighborhood pizza joint is a national chain and at the start of this pandemic, we were ordering from there. After several orders that were wrong and just a lack of customer service, we tried Pizza Plus. We are so happy we did. The local Pizza Plus gives us great service and their food is so good, with a lot of options. Which is great our family! And supporting a restaurant in our community makes me feel like I'm putting my money in the best place. Thanks so much for keeping us fed, and for being a place that we can always go! read more

I've gone to Pizza Plus since I was in T-ball at this exact location. I just picked up a meal for the family yesterday that serves 6, but they skimped out on the celery/carrots and only supplied one ranch. There was a wait, which I expected. It's just not hitting like it used to, and the fact that their potions are getting smaller and prices are raising is a bit ridiculous. Step up your game guys. If someone's paying 70 on average, it shouldn't be difficult. read more

Pizza Plus - Ranch with 3 and quarter celery sticks. - Pizza Near Me - Sparks, Nevada

The girl with blue hair was rude as soon as we entered. She seemed irritated we wanted to look at the menu. We felt rushed and then had to wait 30 mins for 2 pizzas. read more

Grew up in Sparks and I have been away for many years now, and this is still my favorite pizza place. Came by today and it still hasn't changed. Service was friendly and fast. The pizza upgraded the ham from the typical thin and flat ham to nice big pieces. The half platter that consist of perfectly seasoned steak fries, chicken tenders with mild sauce, and fried mushrooms were all fresh and great. Also I remember paying for ranch back then and now they give a big tube of it, hands down best ranch ever. Doesn't have that weird after taste like some. I'm pretty picky on pizza places so I'm not sure why such low ratings on this place. Not sure if it's because I don't frequent it often but it's the same from back in high school... consistent! read more

Pizza Plus - Same old Hawaiian pizza I remember back in high school. Despite the low ratings they are still my favorite! - Pizza Near Me - Sparks, Nevada

The garlic Parmesan chicken wings were dry and old. I feel like they were made yesterday and just reheated for us. The veggies were limp and slimy. The pizza was soggy and not cooked all the way through. We ended up throwing it all away. We use to love to get food here, but the food quality has gone way down. We won't be back. read more

My to go order Pizza was burnt and dried out. Awful. Clerk was rude. I will not irder from this store again

Pizza Plus is one of my favorite local pizza places. Not only do they have delicious pizzas with lots of toppings but their chicken wings, chicken fingers, and steak fries are all excellent sides. This location has never done me wrong be it dine in, takeout, or delivery. Their video game area could definitely use an expansion. read more

Raucha at the pizza plus on vista blvd is an amazing employee she is curtious and very professional and has great customer service,she is what brings us back each time .We had a problem one time and she did everything to make it right which in these times is very rare. Hope to see her around for a long time. read more

Before I begin, let me say that I love Pizza Plus and my review of this location is an exception, not the rule. If you go to ANY OTHER of the four Pizza Plus locations here in town, your experience will be markedly better. That being said: The customer service at this location is absolutely pathetic. My brother and I went in for lunch the other day. We were standing at the counter for a good 3 minutes or so before someone decided to show his face and take our order. We ordered two drinks along with our pizzas. After paying for our order, we went to get our drinks, only to find that the soda was incredibly flat. We brought this to the attention of the guy who took our order, to which he said they called somebody over the weekend and then nonchalantly told us that he "didn't know what [he] can do" for us. He made no attempt to apologize or suggest something else to "make us whole." I recommended he refund us for our drinks, to which he tried to say he "couldn't." When he saw that we weren't going to accept that answer, he called one of the cooks from the back who showed him how to use the cash register and give us a refund for solely the drinks. My brother then bought a 2-liter soda for us, although I wished he wouldn't give them more money. Then, we waited over a half hour for pizza that we were told would take "15-20 minutes tops." It tasted alright, but it was nowhere near the quality I expect from Pizza Plus. The sad thing is, I have been in situations where I've ordered from this location before, and this experience is on par with my other experiences here over the last 5 years or so. This location has really gone down the toilet. The only reason I'm giving this location one star is because that's the lowest rating I can give. If I could give it less, believe me, I would. read more

Let me start by saying that we have always frequented the Pizza Plus location on Prater, which we've loved, and which is also closed for renovations... We decided to take our adventure to the Vista location because their food has always been consistent and it sounded simply delightful at the time... We called ahead so that our food would be ready for us when we arrived. We ordered beverages. We found ourselves a seat. This is where the disgust began. There was not a single clean seat in the entire establishment. This is a GIANT building with a significant amount of tables and chairs... there were TWO other parties there and at least 6 workers sitting around chit chatting and not doing anything.... The floors were disgusting. The tables hadn't been cleaned off from prior patrons, to the point that the ice had melted from their cups that had been left. We found the cleanest table available, although the floors were disgusting. We waited for our food - Pizza, wings, fries, veggie sticks... and were given 2 small ranch cups for 4 adults... when we requested more, the young lady politely gave us 1 more small range - again for 4 adults. We were clearly inconveniencing them by asking for condiments for our food - and I don't like feeling like a burden, especially after they were just tipped very well. We continued to dine and enjoy each other's company at our table, all while the employees sat around chit chatting with other employees that were not on the clock... a young gentleman finally started cleaning up some of the tables that were left a mess, but it was half-assed at best... it's clear that there is no cleanliness expectation between patrons at this location. The final straw... we had ordered a pepperoni pizza with extra cheese... only to find pineapple on the pizza. I brought this to the attention of Ashley, who rolled her eyes at me and walked away. A member of my family is highly allergic to pineapple, and had this pizza been brought home as leftovers, it could have been a very big problem. Ashley then refused to give me her name and when i asked for the manager, Ashley came back offering to make me another pizza... when I asked again for the manager - the manager wouldn't even discuss the pizza situation with me, totally threw Ashley under the bus by telling me her name, but wouldn't give me his own name. This establishment is filthy, has zero customer service, and does not give a damn about keeping or maintaining customers. I can't wait until the Prater location reopens! Until then... who knows... read more

I like pizza plus a bunch. Good value. Love their wings. I did see a lot of people beating them up on wait times and cleanliness. I do agree sometimes they have huge waits and issues with orders...but man, this place gets busy. They get so busy, that they will stop taking orders, especially on large sporting events. I do agree though, that they could keep the place a little cleaner... I always get Teriyaki wings and a Pepperoni and Bacon Pizza...the best. Good, greasy food!!! read more

I can't believe how absolutely horrendous this place is. This by far is the worst establishment i have ever set foot in. They lady that works the counter is probably the rudest person I have ever met. She actually told me to wait she was just back here being lazy. That's how you are greeted, then you try and find a set in a absolutely nasty seating area. After getting a seat and beating mean mugged by my so called server I realized how messy the place really is. Trash on the floor dirty tables. Workers sitting around taking to customers clearly not worrying about cleaning up. Complaining does you no good the manager simply said I'm sorry and went back to what he was doing. Don't visit this location!!! read more

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Update: Congratulations to Pizza plus on their 35 year anniversary! With that said, I was terribly disappointed tonight. Earlier this week I received an email stating that PP was celebrating 35 years of business by selling wings for $.35 each (limit 100) and large 1 topping pizza for $3.50 (limit 3). Once I showed my wife the email, we put our dinner plans on hold (home made balsamic chicken), so that we could take advantage of this incredible deal. My wife called 15 times and only received a busy signal, so I decided to drive to the restaurant to place an order. I arrived soon after 5:00 to a full parking lot only to find signs on the door "Sorry for the inconvenience, we are no longer taking orders". Unappreciated the offer that they tried to do, but this was an obvious fail on the part of management to ensure that they could meet the inventory need to handle the business that would ensue. As a result of this fiasco, we were left scrambling to do something for dinner We went there last night and decided to order the large pizza, full wing combo. The lady took my name and order and read it back to is correctly. We ordered sausage and onion on the pizza and half nitro (sloppy) and half dragon (sloppy) and we were told that it would be 15 minutes. After 20 minutes I inquired about our order, but the girl could not find my order and asked for my receipt. She took a couple more minutes and informed me that they could not find my order most likely because there was no name on my receipt, did I mention that she asked my name when I ordered? She told me that she would rush the order and that it would be 8-10 minutes. 15 minutes later we had our order. The pizza and fries were good. The nitro wings were not sloppy as ordered but the dragon were. read more

I don't mind waiting when you're busy - but it's a major inconvenience when I call ahead and you tell me 30 minutes, when I get there 20 more and then another 15. Get a system and for goodness sakes be realistic when you give people a time!! I ordered at 555pm this evening and was told 30 minutes. It's 701pm now and the last estimate was 5 more minutes. Next time tell me an hour and I'll happily wait! Ps, your people are great but subjecting them to this hangry mob I'm waiting with us unkind! Get your stuff together pizza plus! read more

This review is only on there chicken wings. I have had there pizza and it tastes like someone put some pizza sauce on a flip flop and melted some cheese. But I am not reviewing the pizza. I have always loved pizza plus wings,going back when they had all you could eat at lunch buffet. I loved it, my doctor did not. The sauce is what makes these wings. They definitely do not get wings with alot of meat on them. There must be grades to chicken wings, like Jose Canseco size chicken wings to the nerdy kid who does not play sports wings. These wings are just above the nerdy kid and right on the same level as the wall flower at the high school dance. (That was me ). Like. I said before it is the sauce that keeps me coming back. I most of the time order mild. But when i feel wild i will get a order of medium. I wish i could give them four stars, but i will have to wait to see if they get a better grade of wings, kind of like when i waited at the dance read more

Pizza Plus - Mild chicken wings - Pizza Near Me - Sparks, Nevada

Bumping my review to 4 stars for customer service, customer satisfaction skills and communication. read more

Pizza Plus - Pepperoni and sausage - Pizza Near Me - Sparks, Nevada

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If you would have asked me a few months ago where the best pizza place ever was, I would say here. They were a 5 star pizza place. However, over the last few months, little things have been irritating me. Their pizza quality is still 5 star, but these are the issues I've been having.... - Their wings used to be big and meaty....really yummy. Now, they are small and skimpy and more expensive. - They have some of the best ranch dressing everywhere. Well, they now only give you 1/3 the amount they used to. They downsized the container to make it look like you are still getting a lot, but you're not. I dip my pizza, wings and fries in it and it's not even enough for half a medium pizza some fries and some wings. It's pretty disappointing. - Their prices increased. Yes, I will still eat here when I order pizza since it's so close to home, but I won't really be recommending it to friends. read more

After hearing over and over how great the wings are at Pizza Plus, I finally decided to give them a try on Friday. I ordered the Small Wing with Fries, and thought the portion (10-12 wings) and a generous serving of fries for $8.99 was a decent value, and I appreciated that they also came with ranch and some carrots and celery. The restaurant has a comfy and family friendly atmosphere, and made me nostalgic for similar restaurants that I grew up with back in my hometown. The wings were as advertised "deep fried to perfection" and I thought the sauce was very tasty. I went with the basic "hot" flavor, and I really appreciated how flavorful the wings were. And not too hot, just a nice kick. I definitely would come back again! :) read more

Pizza is actually really good and the nitro wings are the best! Not sure what all the bad reviews are about. I've been here twice and both times I've been happy read more

Super bad service for delivery. Called and got 3 different answers for why wings were 2 hours late. Asked for refund and got a crappy answer from a "manager" who hung up on me. read more

We used to go to the Prater location, but this one is so much closer to home. We used to have softball parties at Pizza Plus. We'd order the huge platters of chicken strip, fried mushrooms, french fries and pizza. GOOD TIMES! I went to the lunch buffet today and it was really great actually. They had four different types of pizza hot. Plus they had garlic bread, mild wings, medium wings, and boneless wings......oh and they also have a salad bar too. Not too shabby! read more

We've been coming here for a couple of years. The pizza is pretty good, for Reno,lol! The wings are usually nice and saucy The fries are good, and the celery and carrot sticks are nice and crispy. The carrot sticks are real carrot sticks, cut from an adult carrot, not those 'baby carrots" that are just a processed nub ground down at a processing plant. :) The truth is in the taste. :) All of this yumminess is served with a container of ranch dressing that is pretty tasty, too. A lot of food that tastes great for a good price. Yay, I'm a fan! read more

You guys are doing a great job tonight. Keep up the hard work! Don't let the Karen's and Matthews tell you any different!

I wouldn't know about the food. Called in out order in advance but they don't start your order till you pay. We've been here watching everyone else eat that ordered with and after us. Turns out they actually lost the order ticket. They had to look back in the computer for our order. Hungry kids now picking off others' plates while they "expedite" our order. Not making us want to come back no matter how great the food might be. Employees not helpful or apologetic in the least. I want my tip back. read more

Probably one of the worst experiences I've had in a restaurant in a long time. We called and ordered about an hour before we arrived and the food wasn't ready yet. When I told them I wanted to change it from a here order to a to go order one of the workers gave me attitude about it and went to the back and mocked me while I was still standing there. I recommend no one to come here and this will be my last time eating at this location. read more

This is our neighborhood pizza place, we've ordered for years but tonight's meal was exceptionally awful. Everything was old, not fresh and we had to put it in our air fryer to even resemble some sort of crispness. Such a disappointment. We like to patronize our local businesses but will not order again. read more

We love to get the #4 and it rarely disappoints. While not our usual location, I have to say everything was great. Upgraded the pizza to a mondo on Sunday after working in the yard all day. Pizza was hot, fresh and has a lot of sauce and cheese which we love! The #4 also comes with a full bucket of wings. We are wimps, so we get mild and can't complain! Good mix of wings and drumsticks. And hands down, the best ranch in town of which they give you plenty! read more