!st time ordering pizza from Papa Murphy's. Super easy, convenient, affordable and best of all a great tasting pie cooked fresh at home!

Experienced an incredibly rude and sad interaction tonight and do not recommend this location. The owner and daughter are terrible with customer service and respect in general. I simply asked about a discount I was given online and unable to process the order due to online outages. When I called it in, the gentleman said he could take care of it in store. When I arrived they weren't sure and so I provided my phone number and the online information I had. A girl came to assist and said it was an online only thing. I said okay and wondered if there was something they could do because they had said otherwise via the phone. I don't know if she miss understood what was said but I was hit with "whatever" and unnecessary dismissal. The owner or manager then came over to handle it and was also rude saying he had been there all day and didn't know about it. I didn't care about the $5 that much to be honest but then it became principal with utter dismissal and unnecessary rude service. I proceeded with payment and just needed to feed my children being displaced by the local fire. I felt it was necessary at the point to let the girl who said "whatever" to know she was rude, rightfully so and she went on to tell yell and tell me any displacement by fire wasn't her problem and to never come back. Again, just a sad display and I don't recommend this location. read more

They should advertise more that clients need to bake the pizza. Also, after a few days, the pizza becomes a rock. Im deeply disappointed and I don't like the restaurant's concept. I want to add that on top of everything, the pizza doesn't even have a good flavor. At least not enough for returning. read more

Great service always very friendly. Great pizza for the price. Always been able to call ahead and ready for pick up with in a few minutes.

The cowboy pizzas one of my favorites at Papa Murphy's. I called when they opened to order a 1:15 pickup and left in plenty of time. I got done early with my errands and showed up at 12:45 prepared to wait for my pizza. it was ready. I was pleasantly surprised. The cowboy pizza has pepperoni sausage mushrooms onions and lots of cheese one of my favorite pizzas anywhere. The price was $17 and I was given a complimentary marinara and ranch sauce for dipping. The location in Northwest Reno is always clean and employees are always friendly and help you promptly. I highly recommend this location. read more

Papa Murphy's - a pizza on the seat of a car - Pizza Near Me - Reno, Nevada

I love Papa Murphy's! I have never had a problem with them as long as I've been going to any franchise! I called in for 2 medium pizza's to have with some friends. The young man who answered the phone was very pleasant and helpful. I ordered a pepperoni, sausage, and mushroom with added jalapeños on half. Also a BBQ chicken which is not on the menu but they have it. I told them the time I wanted to pick the pizzas up so when we got there they were ready. This will be my go to pizza place for convenience and cost. read more

Pepperoni calzone had 5 pieces of pepperoni. We order from here almost weekly, but not again. I know everyone is cutting back but this was ridiculous. read more

Chris was wondering and made my son and I a couple of wonderful gourmet vegetarian pizzas Thanks guys read more

Called ahead. They said 20 min, I got there in 10 and not o ly was it ready, they were all friendly and even called me by name. Great crew.

This location has gone downhill. The last couple of times we have ordered a cowboy pizza, the sausage is crumbled in tiny pieces so you can't even taste it. Today, we ordered a cinnamon wheel. It came in a rectangular container with a label that says "Net Weight 24.9oz (706g)". I put it on our digital 6 lb scale and it only weighs 18.15 oz total including the container, label, shrink wrap etc! Hence, they shorted us a lot! Time to find a new pizza place. read more

The $12 Tuesday Large Pizza is one of the best deals in town. HOWEVER, on the veggie pizzas, they pile on so much stuff, the other night I had to cook it for 25 minutes (instead of the 18 suggested) and the crust still had soggy parts and some of the center was still cool; meanwhile the edges were starting to burn! It is difficult to complain about too much good stuff! read more

Can't beat the Tuesday pizza deal! This location does a great job of getting my complicated order correct almost every time. The owner seems like he genuinely cares about his customers and employees and is a really nice guy! read more

I find Papa Murphy's to always be consistent and a take and bake is usually fresher than pizza delivery. Their ingredients are fresh and I like their thin crust option which is lower carbs than the regular crust. The $10 Tuesday special that they offer is a great deal! read more

Was craving some pizza. And didn't wanna go to a parlor, because my lady is still skeptical of being in public places due to covid. And how expensive parlors can be. So naturally take and bake was the best option to feed a family of four when you're on a budget. And for the first time of me hearing this. THEY TAKE EBT! And that's just what we did. I know where to go for sure for take and bakes. I also am newly pescatarian. And they had a great gourmet vegetarian pizza. Artichokes and everything. I loved it! And they had something for the kids called "little Murph's" which basically build your own pizza with all the toppings on the side. Its something fun to do with the kids. . And the kids loved it. You get a choice of pepperoni or cheese pizza. I will for sure get pizza here again. read more

THIS BRANCH IS GOUGING HIS PRICES! He is charging $16 for a calzone and it's half the size of what it should be...compared or 3 other stores. The 3 stores I compared with are charging $9 for a calzone. Very disappointed with (our) local Papa MURPHY'S. read more

This location is always clean! I go every Tuesday, you know saving money. Some of the morning crew knows my pizza order when I walk in. Embarrassed, no pizza is life! I've noticed though if you go in the morning when the owner/manager is there everyone is so much nicer, then when you go at night. I've done this a couple time and each time at night there are three to four I want to say teenage boys working. They don't even say to words to you, a couple times they have messed up my order. I'm not going to complain because it's 10.99 day. Over all pizza is great, most of the staff is great! read more

We got the stuffed Chicago for a recent party - the family size was big enough for 8 -10 adults. This location on McCarran is awesome. They have the best pizzas and the best service. Something about their sauce that I really crave. My personal favorite is a plain, mushroom pizza - it seems to be a crowd favorite. Love this family-owned business! read more

Super disappointed. Have been craving Hawaiian pizza and they forgot to add pineapple to the pizza. This location continuously makes mistakes and forgets toppings and literally does nothing to address mistakes. Horrible customer service. read more

The value and convenience is hard to beat. It seems like pizza is only getting more expensive nowadays, that's why it's nice to get Papa Murphy's every once in a while. You can definitely get a good value when you visit anyone of these places, and it's always going to be consistent. Not consistently amazing, not consistently the best pizza ever, but consistently serviceable valuable pizza. Personally when I think about pizzas I put them into tiers, there are about five tears of pizza. At the bottom you've got frozen pizza and obviously gas station pizza falls in this category. This is pizza that some world eat simply because it's pizza but others might pass on and rather have something else. Moving up to the second tier, this is low grade pizza. I think of little Caesars here, Costco pizza would fall into this tear, and if you get some fancy frozen pizzas they might even make their way up to tier 2. Overall pizza in tier 2 is better than tear one but still lower tier pizza. Moving on to tier 3 you find yourself right in the sweet spot of convenience and value. This is where you would see a Papa Murphy's, or another comparable take and bake pizza. Something like Domino's is maybe going to be in this tier if it happens to be good, but if not it might be in tier 2 also. Tier 3 and tier 2 of the pizza tier list often include chains and big box pizza shops. Now once you get to tier 4 you find yourself eating occasion pizza. This means that the pizza is more applicable depending on the type of occasion that you are attending. If you're watching a big game you might need some tier 4 occasion pizza. If it's your birthday you definitely want something above tier 3, you probably want some tier 4 occasion pizza. If it is Christmas Eve Eve (Dec. 23rd) and you don't want to cook food, get yourself some tier 4 occasion pizza. You deserve it. This Christmas Eve Eve slot is also a great opportunity to pick up yourself some Papa Murphy's because it's so simple and the value is there if you have a large family, so in this situation Papa Murphy's would be tier 4 occasion pizza. And then finally on top you have tier 5 pizza, this is top-of-the-line pizza, (and I'm not gonna tell you about secret tier 6 pizza that's some of the best pizza you've ever had), but you know tier 5 is basically the top shelf pizza, everyone loves tier 5 pizza. One common generality for tier 5 pizza is: if the pie is meant to serve one person and one person only, then this is a telltale sign of tier 5 pizza (if you're in the United States). If you're over in Europe the server one rule doesn't really apply and there are a lot of pizzas like that, only a rule when you're in the US of A. Basically all pizzas fall into a tier and in the case of Papa Murphy's most of the time it's a 3, sometimes it can be a 2, and on rare occasions it can be a 4, it's never really a 5, but in general those are some good numbers. read more

First time trying Papa Murphy's and the last time. OK pizza for kids but not up to my expectations as a former Chicagoan. Main issue is the sauce is bland. I like the heat at home concept so the pizza is hot but it needs more flavor. Spice up the sauce! read more

I ordered through DoorDash and they forgot to give my dasher both pizzas. I had to go and pick it up myself. So I paid extra fees for delivery for door dash for basically nothing just to go get my own order anyway. The entire point of door dash is so you do not have to do this. They did nothing to make it right. The 3 employees simply stated "we are normally good about it." Waste of my time and money. Pretty lame.. read more

Every time I have ordered from this location the employees have been above and beyond nice! As an added bonus, the pizza is amazing and they have an amazing $10 large pizza deal every Tuesday. I recommend trying the Gourmet Chicken Garlic!! Yum! read more

We're trying Papa Murphys again as it's Halloween and also my husband's birthday! We got the special pumpkin pizza and chicken garlic pizza! Both were delicious also great customer service! We will be back! Thank you read more

Papa Murphy's makes bringing home a handmade pizza so easy. Also good to bring over if you are going to a friends house. Yes there is an advantage to fresh made over frozen or one made and then attempting to keep it warm and fresh till you are ready to eat it. This particular PM is nice. Friendly owner operator. Quick service. Always something on special. Store is clean. There are fun side items too. read more

Open 9am -9pm this place has been super convenient and easy on the budget. The pizza cooking instructions are really easy to follow and the pizza turns out good every time. read more

They have become THE WORST at customer service. They couldn't care less if the get your order wrong or if they forget to give you part of your order. Stop giving them your business. Go somewhere else. read more

Great pizza at the best value everrrrrr! Tuesday specials are great! Love their pizzas! So glad I found you!!! read more

My family loves this chain and this location. Papa Murphy's prepares ready to bake pizza, sides and desserts. There are a good dozen or so different types of pizza, with many interesting options (e.g. Cowboy) for meat lovers like us. Pizzas are about $8-10 each. You bake these pizzas at home for around 15 min at 425 degrees. Why would you go through the trouble of picking up uncooked pizza to cook at home? Well maybe you have a lot of kids or grandkids and are not interested in having to monitor their behavior out at a restaurant with the beady little eyes of judgy people staring at you! Maybe you prefer to have your kids eat near toys, tv, applesauce, water hose, etc within arm's reach! There seems to be a steady number of mailer coupons and ecoupons for $1-3 off each entree. Sign up for the eclub to receive coupons and a birthday treat. 20-min pick-up parking reserved along the curb. Others have complained about the lack of response with the staff here. Yeah, it's luck of the draw if you get a competent person. Sometimes, we change our order with no problem. Other times, were told we need to wait 15 more min for a modification, yet it's a ghost town. Just be sure with your original order!! read more

Papa Murphy's - Exterior with 20 min parking pick-up spots - Pizza Near Me - Reno, Nevada

I called ahead to order a pizza for pick up and my order was ready when I arrived. The ladies working on Saturday, 7/23 around noon were so gracious and friendly. We ate the pizza for dinner and it was fantastic, really good! We ordered a large which came out to 12 slices and it was only $14 plus tip. Cheap, fresh and delicious...what more can you ask for..! read more

I love this location. Very fresh food, nice efficient employees, and the guy that runs it is awesome! Been going to this location for years. Since I moved to the other side of town, I still go to this location, even if it is 26 miles round trip to do so! I gave my new location a shot, but they don't compare to the NW location. read more

Every time I come in, they have wonderful customer service. It's usually younger guys that work here but they're sweet and do a great job on the pizzas and working with customers. Highly recommend! Plus, I'm gluten free so I appreciate they have that crust option. read more

Been coming here for years, mainly cuz I like the owner and think he's more of a friendly guy than other owners in town. Yes, they mess up every once in awhile but typically enjoy the customer service. My issue the last two times were the staff aren't wearing masks. I mean come on, you're working with the food we're about to eat. Transmission rates have not gone down and the mask mandate is still in effect. What's actually the deal? Would love a response. Thanks. read more

Oh my gosh. Sooo frustrating. I wanted to pull my hair out. I called in an order about a half hour ago on Friday, March 1st. This is the first time that I have ordered here. The boy on the phone took my order and I said I want a medium cowboy pizza on the thinnest crust you have, extra cheese extra pepperoni. He said we only have gluten free on a medium pizzas I said what is the thinnest crust you have, and he says I don't know what I like and I said what? I said what is the thinnest crust you have? The kid had no idea. Omg!!!! Lol. Then he said no cheese no pepperoni. Ok. I'm done now. Lol. So I ordered a large extra pepperoni and cheese, gave him my name and number. Asks for my name again. Cry cry cry cry. Over it. Lol. read more

The owner of this restaurant is so unbelievably kind. The staff is absolutely killer! I have been coming here for years and today placed an order at wrong location and they were so accommodating and quick to make my pizza. The pizza is also so delicious do not underestimate this place 10/10 read more

Hours should be updated they were closed by 8 pm not 9 pm sign on the door even said 9. Just sucks to drive somewhere hoping to get a quick dinner after working all day just for them to be closed. Especially when it's an easy fix to change the times on the door read more

This is an update to a previous review in which I shared a negative experience. I chalked up the negative experience on 12/31/2020 as likely due to being crazy busy on New Years Eve and it just happened to be my first experience. The team at Papa Murphy's really redeemed themselves in how they treated me when I went back in to pick up the missing items. I called ahead and informed them that I would be coming in to pick them up and they surprised me with a free dessert. That exceeded my expectations. In a subsequent visit, I noticed that they are now including the cups in of frosting with the dessert pizzas, which also shows that they listened to the expressed concern and took corrective actions. Nice work, Team Papa Murphy's and thank you. read more

Paul and his daughter (the friendly one) are excellent. And their take and bake satisfies our cravings. I can't recommend them enough. The whole family loves them! read more

I've ordered from this store a few times before for a rare Sunday pizza night. Tonight I ordered a Papa's Favorite, Club Salad, and Smores. Whoever made my pizza tonight knocked it out of the ballpark. The crust made all the flavors pop and satisfied my Sunday night pizza craving. I love your club salads! As far as the Smores. I'm not ordering that one again. That had a unique flavor of it's own. The cookie dough is way better!!! All in all they have good customer service. read more

Having been a regular customer for a long time, very disappointed and angry that apparently when the boss isn't around some of the "kids" that work there feel it's ok to violate the mask rules (not wearing them), and they are food handlers. Not acceptable and I'm sure the owner wasn't there on this past Saturday night as I know he would enforce the rules. I mentioned it to the cashier who also wasn't wearing a mask and he grunted some sort of reply. Food is still good though! read more

This is my go to papa Murphy's. Good crew in there, always nice and the pizzas are fast nice and ready to go. My go to is the cowboy! Thing crust light sauce extra cheese! read more