I don't know if it's just this location or all of them, but this IS NOT the quality that it used to be. Maybe like self-serve has something to do with this. read more

Best place especially on summer season to cool down day or night. Good service too .. read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Burbank, California

For a place that serves food this establishment was pretty gross. Most of the yogurt machines had yogurt spilling out of the catch trays. It looked bad enough to make your stomach churn. The area where they serve toppings was messy and unclean. Only four yogurt flavors were available. The people at the counter were rude also. All in all I was very unhappy with my recent experience here. I really hope that the Burbank health department will pay them a visit soon, otherwise people may get sick from consuming food from here. read more

I love this place right after the boiling crab, I just wish that one day they'll have gummy worms...in the meantime, I'm perfectly happy with my cold brew dairy free froyo read more

Pinkberry - Toppings galore - Ice Cream & Frozen Yogurt Near Me - Burbank, California

The only frozen yogurt I like, original flavor! Personally, I think this flavor is best paired with fresh fruits however last year my friend introduced me to the cheesecake bites and it's GAME OVER, I am IN LOVE. Lately I've been doing that with blueberries but I also like: strawberries, mango, kiwi with mochi and Captn Crunch. This location also has a peanut butter flavored yogurt that my BF loves! I was disappointed to see they don't offer the peanut butter sauce as a topping :( PROS: great staff, helpful, friendly, polite. this location is open later than the Valencia location! Outdoor seating, clean venue. CONS: parking isn't great, you have to compete with patrons going to head honchos AMC or BWW. WOA: if you have a rewards card and registered it online but forgot it at home, you can give your phone number to get your points. also, if you aren't eating your froyo on the spot, you can get a lid and they have a pack of ice they can give you to keep your sweet treat cool. read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Burbank, California

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Yikes, $9.14 for a little container of frozen yogurt? That was barely filled to the top with a couple strawberries and crisps on it?? Jesus Christ, not worth the price. Way too over priced. Absolutely ridiculous. read more

This was my first time coming to this particular Pinkberry. I was pleasantly surprised! Didn't know that this location was self serve similar to the other yogurt joints. Got mine to go. It's still the same quality yogurt but better since you can pile on as much toppings as you want. Love this joint. I'll definitely be coming back again! For those of you that are not too familiar with this location, it's located right in front of AMC 16 in Burbank. Great place to kill time before or after the movie. Plenty of parking at the structure, but beware if you're coming on a weekend you need to be patient. This area of Burbank is always crowded. read more

Pinkberry - Original/Pomegranate with almonds and chocolate crunch - Ice Cream & Frozen Yogurt Near Me - Burbank, California

This is the only Pinkberry that is self serve!!! YES!!! That's pretty much the only amazing thing about this location. Toppings are all self serve too so you can pile everything you want on! Grapefruit and original are the best. read more

Ugh. The purest definition of a #BaitAndSwitch... So I head to #Pinkberry #Burbank to join them in celebrating their 10th birthday! Their email blast offer was $0.10 for a small yogurt - a great deal I thought that's until... So the family and I walk up and there are signs everywhere stating they are now self-serve - awesome I thought - however still expecting a small $.10 cup of yogurt. The family and I proceed to fill our cups - not generously just enough to quench the froyo craving that was brought about by the $.10 offering - add some toppings and are now in line to pay. Well here comes the surprise. Now instead of the ten cent cup, they are giving 5oz free. I asked why they weren't doing the small cups, they say because they are self-serve and self-serves are giving 5 free ounces and to not worry because the 5 ounces are equivalent to the small cup. Not paying any mind we begin to check out. We place our cups on the scale - 2 by 2 at the request of the cashier. He totals everything out and it's $19.30 - WTF?!?! What happened to the 5 ounces free? In this case 20 ounces. Now by this time the kids have dug into the yogurt - so what other option but to pay the total. So I pay and look at my receipt. It's confusing. I do some math and the discount they gave for each is $2.45 - that's no price of a small cup. In conclusion, I hate this place even more now and we will NEVER be back. #Yogurtland see you from now on!! read more

I used to love Pinkberry until this place got new management. The owner is extremely rude. Me and my boyfriend came in with an extremely good mood. It's self serve so we looked at our options. My boyfriend wanted to try a flavor but there was nobody at the counter. The only thing within reach was a spoon so he grabbed one for me and him. The owner suddenly came out of nowhere charging at my boyfriend and angrily said not to do that and we had to ask for a sample cup. We would have if somebody was there to help us... Anyways, terrible customer service. We vowed never to come back. Just go to yogurt land next to Starbucks. Less then a 5 min walk. read more

Still the same yummy yogurt but the service is not as good as it use to be. I was confused between one super nice girl and a rude person behind the register. I couldn't tell if the girl behind the register had an issue with me or the girl serving the yogurt. Either way, not a pleasant experience when I'm just trying to have a good evening. The other issue I had was, I got couple of large containers to go and they were both little more than half way filled. If I paid for a large container (to go), I should get a full container. read more

I been such a fatty lately, after going to Buffalo Wild Wings I wanted some dessert, so convenient that Pink Berry is directly across the way! Darrel and Mario are the best employees, since I didn't know what flavor to get Mario let me sample all six flavors. =p Then because it was a toss up between blood orange and mango, Mario happily put the two flavors together even in a mini! The two flavors looked so perfect with diced fresh mango and raspberry sauce drizzled all over with one blackberry on top. Delicious! Of all the flavors I like most of them except for Chocolate, it was too rich for a froyo not that it was bad it had plenty of flavor... just wasn't what I was looking for after a large meal of wings and beer. =) read more

They did the things I asked for but they did not honor the Yelp checkin deal; they actually suggested I download their App and collect points to be rewarded something that way, it made me uninterested. So I got my yogurt but I know if I ever need to redeem anything there it's a no go read more

Pinkberry - Original plus fruits granola and nuts - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Is it me or is this the only Pinkberry that does self serve? Anyway, I completely love Pinkberry for frozen yogurt. The taste is a lot better and I always feel like I'm getting my money's worth. I love how this place is right across the movies and they still manage to keep the store clean and inviting for customers. There isn't chaos in the registers and the employees great you as you leave and enter. I'll definitely be back. read more

Ever have a hankering for so much original tarte Pinkberry that you are bummed they don't make a size that big??? Well, hanker no longer! This is the only Pinkberry location I know of where you can serve yourself, add whatever toppings you like and pay by weight (.49/oz) My favorites are the dairy free mango, the original of course and the coconut. I love the coconut/mango blend! I don't love that the fruit toppings are frozen. I don't love the icy crunch when I'm expecting fresh fruits (or at least unfrozen fruits). Service at this location is great. I was taking my yogurt on the road and the sweet girl at the counter offered to pack it with a bag of ice! And it worked. I got to enjoy my Pinkberry on the comfort of my couch. Ah, the simple joys of life. read more

One of two Pinkberry self-serve locations in the United States (other one in Brea). The fact that the milk chocolate crunch here is added at my own discretion and under my control is mind blowing, one because it's easily the best topping and two, because it's one of the elite toppings that always comes with a 50 cent extra charge. They also have a wider variety of yogurt flavors (about 10-12?) and like any self-serve frozen yogurt spot, they offer little mini cups to sample. As far as pricing, it's cheaper than any other Pinkberry as it's by weight and not a standard set price. If this review has substantiated your love for the milk chocolate crunch, then great! But if you're unfamiliar with that topping, trying it should be at the top of any foodie's (and chocolate lover's) list. read more

Pinkberry - MILK CHOCOLATE CRUNCH...I love you! - Ice Cream & Frozen Yogurt Near Me - Burbank, California

I wish they had these in FL, I'm going to listen to Suzanne S. and try Gurtzberry Yogurt Extraordinare in WP, FL. When we walked in the location, I did not put 2 and 2 together that this frozen yogurt would actually taste like yogurt. (if i were blond you could insert joke here...but im not;o) There were 3 flavors and I tried all of them and went with Pineapple because it was yummy. The flavor was stronger that the classic yogurt flavor in the original. The location was super clean and the employees were very nice, friendly and informative. They have a new rule where the price includes, as many toppings as you can fit on top. I went with the basic strawberries, pineapples and white chocolate shavings. NOM NOM NOM. I really didn't think I was going to enjoy this because it tasted and resembled yogurt so much...however, the fruit was fresh and delicious and the texture of the white chocolate shaving offset the texture that the frozen yogurt was leaving that reminded me of regular yogurt. It was a tru delight and was a great way to cool down in 100 degree weather! YUM! read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Besides the Big Chill plaint tart, my favor yogurt in Santa Monica. Pinkberry is my second. Too bad most of the pink berry aren't self serve. But the quality is genuine good. read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Super clean and fast service. They have a restroom! Right across from the AMC 16 theaters, so it's convenient for before or after the movies. I love the MOCHI pieces with a fruit-flavored froyo. It's always fresh and chewy- not old and gummy! Nice staff. read more

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I think this pinkberry is in a perfect location! it is right across from the AMC theatre while also next to all the restaurants. PERFECT for a dessert place after dinner dates with yo' man or honey. This pinkberry is very clean, and has clean yogurt trays for the machine. The cleanliness of the toppings were on point! super important just in case some people are allergic to some toppings. The staff is nice and offered many samples. I LOVE PINK BERRYS. havent been to a bad pink-berry yet and i have been to so many! this place checks out! read more

Love Pinkberry, for some reason their yogurt tastes better than other yogurt places. The one thing I dislike about this branch is they don't have sample cups out. I understand they do this because there is a lot of foot traffic and a high school nearby, but I hate asking for sample cups, this leads to me sticking to my regular yogurt and never experimenting. I could easily ask for a sample cup, but I never do. I do love the self-serve machines they introduced a few years ago. Parking can be found in lots nearby. read more

This pink every location is the only one I've been to that is self serve and where they actually weigh it like yogurt land .. I prefer the other way but this location has more flavors then the other locations. read more

Pinkberry - Mango Tart & Pear Tart with orange blood so yummy! - Ice Cream & Frozen Yogurt Near Me - Burbank, California

If you've never tried Pinkberry and you're reading this, take my advice and do yourself a favor: never ever try it. I love Pinkberry and I think it's one of the greatest things in the world to have but God damn is it addictive. The first time I had it, I was very skeptical. I thought it was something girly and well...fruity. Then I had my first bite and while I didn't hate it...I just didn't care for it. I finished my bowl and walked out very unsatisfied. I asked, "That's what you guys keep raving about?!?!", as we left. Then one the drive back...about an hour or so later the flavor kicked in. This taste of something good was so distinct and suddenly I had a craving for more. That's the moment I realized I was addicted to the stuff. My suggestion, get the pomegranate swirl with mochi balls. The pomegranate is their best flavor but mixed with the original flavor gives you the best of both worlds. The mochi balls are just a personal favorite of mine that give a nice chewy texture with sweetness to the tart "yogurt". Going with some fruit isn't a bad idea either. I personally enjoy some cap'n crunch or fruity pebbles in mine too sometimes. The thing about toppings is, it can get a bit busy so choose wisely and while getting 3 is part of the deal just know that sometimes less is more. As for this location, the place is wonderfully located in front of the theatre so guess what everyone does after a movie. This place can get pretty busy so beware of a line. However, the staff moves very quickly and are very friendly and courteous. They call me sir every time I go in...which troubles me cause I'm not that old. The longest I've ever had to wait in line was a minute or two and another couple minutes for them to make my order. read more

Very convenient to have a yogurt shop walking distance after dinner or a movie. It's a larger Pinkberry then others in the area, so they have more flavors to choose from. I prefer green tea, original & coconut. Very clean and lot's of seating inside and outside. Plus they are open VERY late! Thanks & ENJOY! read more

Good location to get fro-yo. Store is clean and they've got new flavors that rotate through as well as the tried and true plain tart flavor. I tried the caramel and sea salt yogurt with fruit toppings. The fruit was really fresh and I would recommend the caramel. It really hit the spot. The employees are nice and let us try as many of the flavors as we wanted. Pinkberry has a satisfaction guarantee which states that they'll remake your yogurt if you're not happy with it. I wonder how many people utilize this option. Will definitely come back when I'm in the area. read more

There's nothing like a hot day and finding a Pinkberry coupon in your purse (or wallet or pocket), but even better yet: TIP - download the ap for your smart phone, you can get a free small yogurt (toppings included) and also track your purchases instead of carrying the card. The flavors today were original, pomegranate, chocolate, chocolate hazelnut, mango and coconut. I must really be on a pineapple-coconut binge because that was my flavor tonight! I had a taste of the chocolate hazelnut and it was yummy! My favorite is actually peanut butter (which is not a standard) and I also like the green tea. read more

Missing on some choixes. Wasn't hip on almost all of the health flavors. But, why have all healthy flavors like grapefruit, and have all the unhealthy toppings? Capn Crunch, snickers , kit kat etc.... And, no bananas, cherries, butter finger, reeses.... still good overall read more

Pinkberry - Our cups - Ice Cream & Frozen Yogurt Near Me - Burbank, California

It's just delicious. Every flavor, every topping, everything. But what made me actually check in here, and leave a review (for a chain fro yo spot) was the service. Enrique was the guy helping us and he went out of his way. He was suggesting flavors, toppings, gave us a million samples... then when we said it was to go, he got a zip loc, put some ice in it and threw it in our bag so it stays cold. I really appreciated the service. read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Burbank, California

I've been coming to Pinkberry since they opened their first location and unfortunately the chain has seriously gone downhill. My main gripe with this one is that the older lady who works there, and seemingly the only employee most of the time, is truly the rudest person I have ever met in customer service. She's made it an unpleasant time for my small children, who are very calm and polite, three times now. I don't know why I continue going back but it's a sad situation all around. read more

Great location and supper nice and friendly staff. It's one of my favorite locations in down town burbank. But the reason they get just 2 star is that the owner is supper cheap. Last night I took 6 of my girlfriends there for a nice desert. They were visiting us and it was their first time trying the pink berry. Long story short when we got there the owner was there and the first thing he did, he took away all the sample cups. So there was no way that my guest could try any flavor and choose. So we walk away. Next time we will take our business somewhere else. read more

This staff is incompetent. For one, they are supposed to open at 4 pm. At 4:05, they were still locked up with the lights off. I could see inside that they were still doing prep work like putting the toppings out and such. In the grand scheme of things I understand 5 minutes isn't a huge deal. But aren't employees supposed to arrive prior to opening to ensure that such tasks are accomplished and the store is ready to open on time? It's just not a good look from a business standpoint. When they finally did open up and asked for our order. We had to repeat our order 3 times before they got it. When it was time to pay, they couldn't get the credit card to run. What should have taken less than 5 minutes took nearly 15. Just straight incompetence. read more

Great place for a treat. Clean and well-maintained self-serve froyo dispensers and the toppings were varied and looked appetizing, with lots of fresh fruit, crumbled cookies, candies, chocolate, crunchy yummies... polite and efficient service at the checkout counter. Could not find napkins, I guess I was supposed to get those when I purchased my froyo? There aren't enough chairs inside either. It was too hot for outside seating. Overall, a very clean and inviting place, and when the crowd cleared out, employees went to work wiping down tables and replacing chairs. read more

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Was one of my favorite spots until the owner disrespected my friend and I. The register stopped working after we had loaded our bowls so he decided the right thing to do was to toss them. Better off just shoving it up your ass. Never coming here again. read more

We dropped in to the store with 1 thing on our minds: froyo. After building our tasty versions of frozen delight, the "system" went "down". While this is an unfortunate occurrence for any functioning business, we were innocent of any inconvenience. We waited to see if we could render a sale via card as we had zero cash, but after failing to sell us our froyo, the manager refused us to have it at all, reasoning that if he gave us free yogurt he'd have to do the same to everyone else on the planet. Instead of ensuring customer satisfaction, he denied us what would have otherwise been a wonderful encounter. Poor choice. read more

I love Pinkberry and this location made me want to rethink some things. First off, I had never been to or even heard of a self-serve Pinkberry and after visiting this location, I hope I never come across one again. The place was dirty and just felt slightly grimy, which is something I have NEVER experienced at a Pinkberry before. Aside from that, 2 of their machines were not working and pushed back, like they were out of order? I asked someone about one of the machines and she said she'd go fix it, she went in the back and I never saw her again. Needless to say, the machine wasn't fixed 10 minutes later when I checked it again, so I didn't bother asking. Another issue, I asked for sample cups and they seemed hesitant to give us some. I'm ashamed for this Pinkberry to even be a Pinkberry. read more

Best costumer service! The yogurt is delicious and they serve specifically what you ask for. Very friendly personnel and have gotten a couple of free cups thanks to their point system. I love getting yogurt and eating it outside in the sun while I watch the pigeons read more

You would think during this time they would try to keep customers happy instead of being short with them and driving them away. The customer service was TERRIBLE!!!! They only have large cups but tell you that you can order any size - I ordered a medium and the lady before me wanted a small. I saw that my cup was barely even filled (more like a mini!) so I asked her if she was sure she made a medium - she told me they are different because they actually weigh their yogurt....so I asked her how much it weighed and she said she didn't know!!!! Ridiculous. Then she was getting annoyed when I was trying to pick my toppings too, so much attitude! Why would anyone want to ever come back?! I doubt this location will last - it's too bad, great yogurt ruined by a terrible employee who clearly didn't want to be there. read more

One of my favorite spots in Burbank. They have dairy free yoGurt for vegan peeps. Way better than those other frozen yogurt places.

Love pinkberry. Pomegranate flavor is the best with Mango and Strawberry Bobas. Not to sweet, just perfect taste. read more

Pinkberry - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Suzanne was AMAZING! Helped with the order very kindly, and was very sweet. Perfect with every scoop and neat.