Title: Absolutely Horrible Experience - Avoid at All Costs!
I cannot express enough how TERRIBLE my experience with Pickens Kane and Allied Services has been. From start to finish, it has been nothing short of a nightmare.
1. Incompetent Communication
The communication has been shockingly bad. After scheduling my move, I was left in the dark for days with no updates or responses to my questions. The driver finally called me the day before my move to inform me that his truck had broken down and he wouldn't be able to make it. Fair enough, things happen, but despite repeated attempts to contact him for an updated timeline, I heard nothing. Absolutely ZERO communication from the company until I reached out, which was infuriating.
2. 20 Days of Hell
My move is supposed to take a few days, but here I am--20 days later--still without my belongings. I've been sleeping on a sleeping bag in my empty apartment, with none of my personal items or winter coats. I can't believe I'm still waiting after nearly three weeks. This company has no regard for their customers' time or comfort.
3. Unprofessional and Unreliable
Every single part of this move has been a failure. The driver's delays, the company's lack of accountability, and the overall disorganization have been a constant headache. No one seems to care about getting my stuff to me, and every attempt I've made to escalate the situation has been met with indifference.
I have never had such an incredibly frustrating, unprofessional, and poorly managed experience with a moving company. If you value your time, your belongings, or your sanity, DO NOT use Pickens Kane and Allied Services. This has been a disaster, and I will never trust them with anything again. read more