Mike was very hospitable and accommodating traveled pretty far on foot to get a part and he looked out for me I was damn near bout to pass out and he helped me with two bottles of water it was enough for me to keep pushing forward after receiving the parts there he really is a good guy excellent customer service as well! read more

Recently had a vehicle that needed to be salvaged. It was not one of mine, however a coworker's Son. We tried to have the vehicle picked up, however the paperwork was not in order. We were asked to bring the paperwork to the Sparks pick and pull. I arrived or p.m. Saturday afternoon and you have to go around to the side. There's a little sign that says to sell your vehicle. As I entered, there was a girl sitting at the desk. It's a really small area, however, the girl did not look up or acknowledge me. She finished doing her paperwork set up, walked out the back door. she came back in and commented that something had gone wrong but she fixed it. Then she was really nice to me. I showed her the paperwork, she said she was not able to help us and that he had to get the actual ownership certificate. read more

Pick-n-Pull - Web page - Auto Parts & Supplies Near Me - Sparks, Nevada

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Over the years I have purchased vehicles from them most recently I sold a car to them very easy prucess very nice easy going welcoming vibe in the office at the deck I'm window or out on the floor Searching for the parts you need very j helpful friendly staff especially your vehicle purchasing agent ! Brandee kiblin read more

It's a big yard with a lot of selection in vehicles. I maintain my fleet easily and properly with access to this pick n pull.

This place is absolutely horrible. Especially Sparks location. How can you post a picture of a vehicle and then when the customer goes to your location your location deliberately crush in the whole vehicle so no parts or anything can be salvaged off it. In the picture online it in a condition you could salvage parts from but from what your so called yard personnel did is just wrong. Not only did they do it to 1 but they did it to all of them. I will post pictures to prove it. Not to mention when you tell the front desk checkin-out person they are like not my job and no money refunded. I wouldn't of spent $3.00 not to mention the gas to drive here if I knew you smash the shit out of vehicle that didn't need to be smashed and then place it on the lot. Don't fall got the pictures of inventory online. Because what is in their lot does not match pictures at all. I will never go back to this location and post the correct pictures or refund money. read more

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This is the absolute worst company ever. I called for a tow, and they confirmed everything, set up an appointment, just for them to tell me last minute that the car could not be picked up. Twice. I have talked to their customer service several times, and they were not helpful or very rude. No one seems to know what they're doing. This company does not have its priorities straight and has no sense of direction in what they are doing. You can call one person, they'll transfer you to 5 more, and still resolve nothing. They will always make excuses, have no idea how legal documents work, and have no communication with their clients. Completely unacceptable. read more

Horrible! I ended up purchasing a front bumper & the guy told me it would be 30$ more to deliver it since I leaved in Las Vegas, I sent him the money for bumper & shipping & later on turns out I had to pay an extra fee of 320$ of insurance from the shipping company he chose & I was never aware of it, he ended up keeping the money I paid for the bumper! Never got my bumper or my money back!!!! read more

Very clean organized wrecking yard. The assortment of cars was pretty extensive. Staff was very helpful! read more

If there's any chance you can wait about 3 days for the part you need. I recommend just going to "rockauto.com". A brand new radiator cost me the same price with a 1-year warranty from rockauto. As pick-n-pull charges for one. And I didn't have to pull a used one out of another car! With only a 30 day warranty. read more

The Latin phrase "Momento mori" means "remember death." When I look at the vehicles at Pick-n-Pull, I think, "there, but for the grace of God, goes my 2008 Hyundai Sante Fe." The most obvious reason one goes to the junkyard is to salvage parts, but an ancillary consequence of going is that it might lead one to appreciate ever more dearly the vehicles one owns that are not totaled. My husband is a car guy, and his current project is a J32 engine swap in his 1994 Miata. I have gone with him to Pick-n-Pull on three occasions to look for parts. He is able to use their website database to see their inventory, and when there is a vehicle with compatible parts, we go to check it out. He has nabbed a wiring harness, a steering rack, an instrument cluster, and some other parts with names I cannot remember, and purchased them at a fraction of the price of used on Cragislist or new. The entrance fee is $2 per person. You'll pay the fee, sign in, and get a hand stamp so that you can return later in the day if, say, you forget to bring the necessary tools. The different areas of the yard are well-labeled, and the online database indicates in which row the vehicle is located. You'll be walking on dusty gravel, so wear closed shoes. You pay for what you take as you leave, and you can have the cashier mark your item if you'd like to take advantage of the 30-day money-back guarantee. I know that I'm generous with my Yelp stars, but trust me, y'all, I love coming here. Seeing the guts of cars in various states of disrepair fascinates me. I gain a genuine appreciation for the fleeting quality of material life (any vehicle can experience the misfortune of being totaled!) and for the conscientiousness of the people who do the hard work of finding parts to fix or improve their vehicles. The people in the trailer who take one's entrance fees or tally up the cost of what one has taken always provide solid customer service. There's a port-a-pot if you gotta go, and the sight of people cycling on the riverwalk next to the junkyard always makes me happy. The true mark of a five-star establishment: I've even invited a new-to-Reno friend who expressed interest in my husband's engine swap to come with one Saturday morning. He and his partner came, and this was both of their first time in a salvage yard. Double date! They found the experience fascinating. Sounds like the beginning of a joke: three humanities Ph.D.'s and a redhead walk into a junkyard... read more

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For the second d time I had been there and not anymore I would. Right up at the entrance you start find people isn't that so able to inform you about parts.. So what do they sell there?? Apples ?? I guess.. . They should have people at that place who will know at least a bit about cars parts. For the second time I have faced a so stupid experience that I had to talk to same lady that is so bloody impolite. If she do not know how to handle that position, than she shouldn't be there. Instead that who ever goes there will looking for a part and pay for it.... Or do they give anything there for free ?? So I won't go there again never ever.. they aren't the only pick and pools in town. I do not recommend this place.​ read more

This review is for the selling of a car only. My dad has recently become disabled and no longer able to drive. His car was not well taken care of, as you can see from my picture, and even though it still ran, I did not want to bother with trying to sell his car especially since it was not worth much money. I decided to try the online quote that Pick-n-Pull offered and it was super easy! I filled out a very short form and accepted the quoted price. Within 24 hours a Pick-n-Pull operated called me to confirm a date and time for a tow truck to come pick up the car. I needed the title in hand during the call to read off some information on the title. When the tow truck driver arrived, my dad signed the title in front of the driver and the driver turned over the check. Very simple and easy process. You won't get much for your car, but if you are looking for a quick and convenient way to get rid of an unwanted car, this is the way. read more

Pick-n-Pull - Was able to sell my dad's car quickly and easily. - Auto Parts & Supplies Near Me - Sparks, Nevada

They didn't have what we wanted. They did answer our questions before we had to go in the yard. Customer service gets an A. read more

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Employees counted their drawers before closing, informed me I couldn't buy anything and had to come back tomorrow. Deplorable. Brain dead help is better than no help I guess? read more

I just called to see if they had the car I was looking to fix and the guy picked up the phone and tried to leave me on hold for the last 22 minutes of the day I called back he picked up the phone and hung up in my face! Good customer service I think not !! read more

I have not visited pick n pull in a number of years. This bill would have been like $15.00, tops. Who and what happened?!?!? I went to get some very small items, including two door speakers. $32.09!! Are you kidding me! So greedy! Weathered parts costing the same as new parts! Not today! No, sir, I don't like it one bit! read more

Okay, Dad here. Listen up. I have been going to Pick N Pull for decades and some of you folks on Yelp sound like real morons. Therefore- this is for all you amateurs, newbies, 'all about me' types and snowflakes. 1st out, I'm not defending this business. They have their problems. However, I am sick of people expecting a junkyard and their employees to kiss your butt when you are there. This is a junkyard, not the mall, not a restaurant. Deal with it. 1. Do not bring your Coach purse, kids, your dogs, your grandma, your wheelchair bound great uncle, your bag of weed, booze, guns, jacks, flamethrowers, etc. Got it? 2. Wear appropriate clothes for a junkyard!! CLOSED toed shoes, jeans, a shirt, overalls are best- all items you don't care about getting dirty and greasy. You're not visiting the beach or shopping at Macy's! 3. Know what you're looking for; there are tens of thousands of parts out in that yard. If you don't know what or where it might be, plan on spending some time to find it. When you do that, walk around the yard expecting to find cars that are whole, gutted, and in between. There are thousands of people who visit there a month, and if you own a popular car, do you really think you're going to find a pristine example? 4. If you are approached by a dude to 'borrow' a tool, do the Nancy Reagan thing and just say 'NO', 'NEIN', 'NYET', etc. In other words Slick, I didn't pay for MY tools for you to borrow them. Easy. Or you can just smile and respond back with some Russian phrase to have relations with your neighbors babushka. He/she will get the point. 5. If you didn't bring the right tools- you can get your hand stamped, get your butt in the car you came in, and go get them at the auto parts store (or wherever) and come back. Don't you dare ask someone else to borrow their tools. That's the #1 STUPID thing to do out in that yard. 6. If you happen to find the right part, KNOW BEFOREHAND what a new one costs. For all you whizz kids, look it up on your phone. If the one you find on the yard is satisfactory, buy it- or not, the prices are posted for all to see. Now if one of them dolts at the cashier's station quotes a price that is outrageous because they screwed up and are classifying it incorrectly (I've had this happen), talk to them. If they still insist on charging too much because they are being a stubborn mule and labeling it incorrectly, ask for a supervisor. But be nice, no one likes to deal with an a-hole customer. That said, be prepared for the same answer. If that occurs, simply say 'no thanks', drop the part in their bin over by the gate and be on your way. Lesson learned. 7. Expect to pay a 'core charge' for parts that are deemed as such (again, look at the price list). The business sends scrap out to be shredded and smelted; that keeps all the bunnies, lizards, you dooms day liberals and unicorns happy because the junkyard also recycles that scrap. And yes, the EPA requires a ton of 'fees' which adds to the cost of all this. Thanks to all the misanthropic hypocrites in politics. 8. Oh, and if you look like you're stealing, and they ask about what's in that bag, it's because you look like you're stealing. Pretty simple. So if you are tweaking on meth and your eyes are darting back and forth because the tiny black helicopters circling your head followed you in, expect to be challenged on that. That said, I've been asked to open up my tool boxes EVERY time I leave. I expect that. It doesn't mean I'm doing anything wrong, it's just part of their policy. If you're offended at that policy, talk to your a-hole friends that steal from them. They are at fault, not the business. The business is simply reacting to what happens in their daily operations. So tell the thieves to knock it off, that's not cool. 9. Budget an appropriate amount of time to get what you need done in that yard. It's not their problem if you're in a hurry and your schedule is tight. Yep, you may get steered in the wrong direction, but you will realize quickly you should be buying parts at the auto parts store. Again, it's your decision of why you are there in the first place. HINT: I NEVER ask where something is, that's absurd. I really don't care if they offer it at the window when you walk in. Do you fall for the Ethiopian Prince emails begging for money? Seriously, are you that stupid? Bottom line is this: it's a junkyard. They have dangerous stuff in there that can cut, tear and crush you; the $2 entry fee is to cover liability insurance. You will get dirty, Plan for it. You may or may not find what you are looking for. Think of it as an Easter egg hunt. Know what the new price is of what you are looking for. It helps in your decision to pull, or not to pull. If you find something you need, decide right there if it's worth the time pulling it. Lastly, PLEASE stop blaming everything on everyone else. That's absurd. Love, Pops read more

As the name suggest, at this yard you 'pick n pull' your own parts. Occasionally you find some needed parts here but only if you go on a regular basis. Over the past few years it also seems that they have raised their prices enough to where there just isn't much value anymore. You can get good deals on parts if you shop their sales. I'd say maybe 2-3 times per year they offer a 50% off sale, which seems to be how you get the real value from here. Parts are not tested so if you waste half of your day pulling a transmission just to find it is inop, they will warranty it but you get to waste more of your time to find and pull another one. Just hope they have more than one of what you need! Depending on what you are shopping for it could be well worth your time to shop elsewhere. read more

I went here because I needed a trim pieces for my car they don't have a vary big selection for bmw and or German car also half the parts are broken or not usable. Keep in mind if the part doesn't work they don't give cash refunds only trade the part for a different part. Most the the parts a similarly priced to amazon or any other website where you can get parts so for like 10-40 more dollars you will get a new part anywhere else. The website is pretty helpful I would highly recommend you look up your car model before you do go because they might not have the car and it's a 2 dollar admission fee to get in also the website will tell you where the car you are looking for is located It will help you a lot because you will not need to sit there and look for the car for a couple hours. If you have a American made car I would recommend you go here that's really the only type of cars they have a lot of i mean a lot. read more

I was looking for 98-2001 Jeep Cherokee parts, not the Grand Cherokee but even those were gutted to the bones. I was able to find the lower piece to the steering wheel shroud which saved me $35 from ordering new, but pretty much everything else on all the Jeep's was thrashed. Looking through other brands of cars as I walked, I could tell they don't add a lot of "new" vehicles to pick from. read more

Every time I go. I have bad a experience with the customer service. Went in today to pull a transmission for my car. They had a 25% off engines and transmission. Once I pulled the transmission I go to the counter to pay. I asked the lady about the discount and she it was toolkit rewards members only. So I asked if I could sign up, she said. Then said the discount wouldn't apply to me because it was too late to sign up. But thankfully one of the ladies in the back overhead and told her that my part could be discounted. So therefore 2 stars. . read more

Maybe they don't deserve 5 stars, but they sure as hell don't deserve 2 or 3 over all. it's a junkyard people. Take it at face value. I've found quite a few items that have done me a lot of good for my cars. That's all I asked for. Customer service? They try. I've even had friendly service, OMG. If you like this post then do a 5 star of your own. They should be brought up a notch. read more

I needed to get rid of my junk car as soon as possible. Had an appointment set to get it picked up, and when the tow company never came, Pam took quick care of my situation and not only did she promptly reschedule my appointment, she was also able to give me a little more money for my car. I'm very grateful for the wonderful service from Pam, and have never been disappointed by any other employees who work there. read more

Total rip off. They try to charge NEW prices for junk old used parts! Such a waste of time. Save yourself the time and hassle and check out Amazon, Rockauto, or eBay instead. read more

Defer to the authority of the customer service rep at all times or they will cut you off thus denying you their services even if your money is green. I called and was immediately challenged on the make and model of my own car (2002 Subaru Outback - there is no such thing as a 2002 Subaru Legacy Outback, bro). When I tried to correct the rep's misinformation campaign in order to make sure he'd look up the correct car, he hung up on me. read more

I Agree with the other reviewers, the people that work there are a bunch of morons and scam artists! I bought and removed a transmission there that they told me was compatible with my vehicle and it wasn't. When I went to return it for a refund they told me there were signs everywhere that said no refunds.... I didn't see one until the moron manager walked me to the other side of their booth and pointed 10 feet up to where the sign is! So they make the mistakes and you pay for it , literally! I would definitely go anywhere but there again. Must be a reason the employees work there, too incompetent to work at an auto parts store, you've got to be able to read and write! read more

Friendly service. They even let me know when there would be a sale. I haven't bought anything from there yet but I'm already impressed. Sure, there is a two dollar look around fee, but they let you roam around a much as you like and they give you a map. Much better service than I've experienced at other pick-and-pulls. They have tires at an amazing price, whole cars for sale, and even a small thrift store of stuff they find in the cars they've acquired. read more

Yeah, have to agree with others who've reviewed this location negatively. Pretty sad lot. Biggest gripe is no orderly system of rows to find the car you're looking for. I was looking for Honda Civic parts this day. Foreign area rows aren't marked and the slips they give you are inaccurate & useless. Pretty much have to look at EVERY car in order to find the one you're looking for. Several lot cars are hollow shells with no parts. What good is that? It's also one of the smallest overall Pick and Pull's I've been to. Might wanna sleep on this one and just make the drive over to Carson City. read more

STAY AWAY FROM THIS RIP-OFF PLACE! The old bat at the register tried to charge me $ 70.00. for a used, less than perfect fender that i could get off EBay NEW for 47.00. plus, they charge you a fee to enter just to search for the part you need. what is this, a f@##@ carnival? Crooks! read more

I have been going there for years and if the part i got didnt fit my car or was faulty they let it get exchanged without hassle

Insufferable low IQ and laziness. Went there to purchase one small item and to give them (free) two new rotors $40, one full set of new ceramic brakes $65, one set regular rear brakes $10, and one scrap rotor --- that's $115 in free auto parts --- they just shrugged their shoulders and said put that stuff over there (on the scrap heap). I then paid $2 to enter and look around for the small part I needed (control knob for heater/AC) --- found it and returned to checkout --- they wanted an additional $2.68 --- wow!!! are you kidding me? I did them a solid and in return they gave me the ol' drive shaft. If they would have just placed the new parts in the old car where I found the control knob they easily would get $20-$30 instead it's scrap to them. I thought it would be better to give the stuff to them instead of sending it to the landfill. There are alternative options for customers seeking used car parts; my recommendation is go elsewhere --- I know I will. read more

These guys are why people think the auto wrecking industry employs a bunch of IDIOTS... I take a car WITH a clear title signed off, THAT RUNS and is still registered and that got preapproved for them to buy, and the front counter guy says the signatures look alike. The signatures were of my wife and son? He says the only way they would take it is if I got an affidavit saying it was my wife and sons signatures? I called another auto wrecker and he looked at the title and said that guy is "retarded"...Maybe if they had anyone at Pick-n-Pull that had a brain the auto wrecking industry wouldn't have such a stereo typed view of them. WAKE UP! read more

No selection...bad over priced parts...check your part prices and compare it to new prices...they are very much more..save yourself the headache read more

Not really together as the left hand seems not to know what the right hand is doing. However, the blonde lady in the office recognized us on our second trip and expedited the service. This was for a friend's car that was wrecked and sold for parts. The drivers in the parking lot must have gotten their licenses at Walmart or something. I almost got hit twice yesterday and three times today... Caution advised. read more

Fuck pick and pull they charge too much for their garbage get everything for way cheaper online and brand new

The people who work at this place don't even know the names of the parts they sell. They overcharged me, by double, for a part and then they would only give in store credit. This was clearly their fault and when I brought it to their attention, the boy who sold me the part lied about it to the manager right in front of me. I picked up my in store credit and as I was walking away, disgusted, the boy had the nerve to give me a smart-ass comment. I am an ASE certified mechanic and I know what parts I buy and yet they still told me I was wrong. Don't go here if you don't have to. Read all the negative reviews, they are there for a reason. read more

I was made an offer by Sparks, NV Pick-n-Pull for my car, they said they would show up between noon and 4PM. I recieved a call at 2:30 saying they would be there in a half hour to an hour. At 3:55 I recieved another call saying they would be 15-20 minutes. At 4:25, they showed up. Their contractor was Anderson Towing. I did not sell them my car, since it was apparent that I was being lied to in order to make their scheduling easier on them, and that they did not care at all what that meant for my day. I will follow up with more information, since I intend to investigate further and see which company exactly was so careless with my time and so selfish with their own. read more

The staff has absolutely no clue what's going on. I went there one day and they told me what paperwork I needed and what to fill out. I come back the next day and they told me that I was wrong, after following their instructions. Would not recommend, sell you car somewhere else. read more

We just had a vehicle picked up this past Saturday during the Memorial Day weekend. The tow driver was punctual, professional, had all his paperwork organized (with my check ready to give me after I signed and dated 3 forms) and was basically in and out in 15 minutes! I would HIGHLY recommend their services! read more

I just got off the phone with a lady at the Sparks store in Reno and she was about the rudest uneducated person I have talked to in many years. I wouldn't purchase anything from this company if they were the only business that had what I was looking for. She needs to seriously go to a class who can teach her how to talk to customers !! I own a company and if I had an employee who talked to someone like she did me......I would fire her on the spot. Poor business and poor customer service !!!! read more