Andre the manager is fabulous…read more There's not a lot of difference between the auto part stores from my perspective, but the staff at this one are always great. You can check online to see what parts are in stock and this location often seems to always have what we're looking for. They have no problem with. Extra calls to confirm what they've got, peeking at parts before you buy them, returns...all the transactions are easy. Staff are great: friendly, helpful, kind. I like this spot.

I just wanted to give a heads up to people bringing their battery in to be charged l brought a…read morebattery a while back and when I went to pick it up I followed the clerk into the back he located the battery he looked a t the slip and told me that the battery would not take a charge I told him the battery was just a few months old a top of the line ac deco and told him to put it on the charger which he did and it took a charge I was using it to power my radio so I did it again and about two months later it needed a charge I went to pick k it up they gave it to me like it was all charged up I carried it outside stopped and looked a the tag which said will not take a charge I turned around and went to the clerk who handed me the battery and told him to go and charge my battery you told me last time I was here the same thing he didn't question me and told me to come back in an hour without even check the battery I came back and it was charged I can only say this if they tell you your battery will not take a charge have them prove it and save yourself the cost of a new battery

This follow-up review for AutoZone Auto Parts on North McCarran is to praise the staff as the…read morefriendliest and most helpful group of employees in Reno. We were shopping for a very difficult to find part & they went over top to locate it for us. This came to be after 2 other Reno/Sparks retail auto parts chains told us the part was unavailable. Thanks again AutoZone !!

I was compelled to shop at an auto parts store with over a 4 star rating on both Google and Yelp…read more Usually people are not excited about or have great experiences when it comes to car repair. Sooooo I headed into AutoZone to see if they lived up to the ratings hype. I see where they score points. Service is prompt and knowledgeable. They double checked to make sure the application was correct so I left with what I asked for. For extra style points they even suggested the sealant and fluids that I would need to complete the repair. The store was clean (for a parts store) and easy to shop.

I come to this location often to pick up oil for our vehicles oil changes, break pads and rotors…read moreand sometimes to trade in my battery for a new one. The last time I came in my car had a check engine light on and the gentlemen working did a free test on my car to see what the light meant. It's awesome they provide this free service. Mine ended up being a faulty sensor but it was nice to know if I needed a tool to fix it I could have used their borrow program they offer as well. The employees are usually happy to help and greet you with a smile. Thanks oreillys!

As soon as I walked in, I was greeted and helped by one of the assistant managers. My break light…read morewas being funky. Dallas was very careful and knowledgeable and helped me replace my lightbulbs. Unfortunately , it didn't fix my problem. Store was clean and organized! Thank you for all the help!! Highly recommend.

Wow has it been a while since I purchased wiper blades…read more The last time I did I swear they were $20 a pair. Now they are sold separately because driver and passenger blades are each different sizes. AND can range from $17 to $75 each. O'Reilly's had a convenient book in the wiper section for me to look up the size. Although it did take a few minutes to figure out the D and P after the serial numbers. Upon checking out the staff offered to help me install them. I appreciated the offer but said I needed to learn. Ya, 10 minutes later I went back in and took the help. The old ones were original and had been crusted on for 5 plus years and I Just couldn't get a grip tight enough to remove them. But sliding on the new ones was a breeze. Thanks to the staff for the assistance without any judging. See in another five years for another set.

highly recommend Cody. he put in 2 batteries in both my cars and replaced 2 different head lights!…read moretook less than 15 min each. super friendly and knowledgeable. Highly recommend!

Great service! After having to deal with a really rude…read morecustomer, the store manager Karen still managed to be cool and professional with me. She quickly helped me find the oil I needed and rang me up, no problem.

I bought rotors for my vehicle after seeing that brake pads would be included free. I brought the…read morepromotion up to the young lady cashier and was told the promotion was over. I came in the next morning to purchase brake pads and was told that the promotion was not over. I received the brake pads free, but I was disappointed to know the young lady cashier had lied and tried to dupe me into paying for the brake pads I should have got for free. I no longer trust auto zone

Great guys, super fast and very helpful! They offered some tips on installation and got my parts…read morequickly and were very friends. Zach was extremely helpful.

ORW is fine, but they really need to work on their stock levels. It's nice to be able to order some…read morestuff local for pickup but you are waiting a week or so for 90% of what they offer, and the problem with that is that I can overnight things from Amazon for the same price or maybe less.. But man the last time we went in, the guy at the counter was so pissy and grouchy that I don't think I can even bring myself to going back, I'll hit up Summit or Amazon..

I want thank Jose Sean and Savannah for their help during my last visit. I that they hold the…read morebrake for me. They did exactly that and everything was correct. I appreciate their military discount. Thank you guys for all your help.

Let me preface this with i am and older woman under-gojng medical treatments and probably…read morehyper-sensitive. That being said here is my most unhappy and disappointing experience. We purchased a battery less than six months ago from Napa in Lake County CA. My reno dealership did a diagnostic and told me it was bad. So having my invoice, battery in the car (with a 3 year warranty) I go to this store looking for help. I wanted them to test the battery and if necessary to replace it. I was told I would need to remove the battery and bring it into the store, let them test it and then I would need to take it out of the store and replace it into my car. Other auto part stores I've worked with will test the battery while still in the car. My HUGE disappointment is that the staff didn't seem to care enough to find a solution to help me out. I am saddened that their lack of care or compassion for a fellow human and the "policy" of the store takes precedent. I was looking forward to developing a professional relationship but NOT WITH THIS STORE OR THE ONE ON BENNIE. What has become of customer service? Christy Aguirre

We usually work on our cars ourselves to save where we can and this Napa auto parts store is where…read morewe've found ourselves when we were looking for a radiator for our car. They offer a lot of parts for different cars here and the employees are kind and helpful. I gave the gentleman the vin number of my car and he was able to look up the part in his system. This location is convenient for anyone in north Reno. It's located right off the freeway by the sheriffs office.

I don't have time to put up with bullshit. These guys were selling a 'add a circuit' for 12 bucks…read moreand Oriellys had it for 8 bucks. Told them about the price difference, I got the blank cow eye stare. Took my business elsewhere, namely Oreilly's.

Best camper shells made anywhere! Great communications. This was my second Caravan. I cheaped…read moreout a few years back with another big name brand. I was disappointed. It's good to have my rig treated properly again.

Pride and quality in workmanship is a dying trait in today's product market but not with Caravan…read moreCamper Shells. They hit this one out of the park and deserve all the appreciation praise they get. Unmatched product construction, design, and service!

Did you ever dream of having family in the car business?…read more Dream no more... It is a reality with Solano auto sales. They are truly caring and compassionate and honest human beings and really treat treated me and many others like family! This is the place if you're looking for a used car and a great deal and wonderful people and incredible service!!! Absolutely awesome and wonderful and amazing service!!!

We had the pleasure of doing business with Pablo at Solano Auto Sales when we were looking to get…read moreanother vehicle. Pablo made our experience in buying a car so easy and he got us exactly what we wanted and more! We will definitely be buy all of our future vehicles from Solano Auto Sales as they made the experience stress free and super easy! We could not ask for a better experience their honesty and professionalism is amazing! I would recommend anyone looking for a used vehicle to go there first. You won't be disappointed!