Andre the manager is fabulous…read more There's not a lot of difference between the auto part stores from my perspective, but the staff at this one are always great. You can check online to see what parts are in stock and this location often seems to always have what we're looking for. They have no problem with. Extra calls to confirm what they've got, peeking at parts before you buy them, returns...all the transactions are easy. Staff are great: friendly, helpful, kind. I like this spot.

I just wanted to give a heads up to people bringing their battery in to be charged l brought a…read morebattery a while back and when I went to pick it up I followed the clerk into the back he located the battery he looked a t the slip and told me that the battery would not take a charge I told him the battery was just a few months old a top of the line ac deco and told him to put it on the charger which he did and it took a charge I was using it to power my radio so I did it again and about two months later it needed a charge I went to pick k it up they gave it to me like it was all charged up I carried it outside stopped and looked a the tag which said will not take a charge I turned around and went to the clerk who handed me the battery and told him to go and charge my battery you told me last time I was here the same thing he didn't question me and told me to come back in an hour without even check the battery I came back and it was charged I can only say this if they tell you your battery will not take a charge have them prove it and save yourself the cost of a new battery

I bought valve covers. During installation, one broke, at the stamping bend, near a bolt hole…read more I'm sure I didn't over tourqe it, as it was less than 5 foot pounds, but it really looks like it was human error, over tightening, during installation. Summit took my word and sent me a replacement. They also gave me a discount on the gasket as my old one was wrecked in the corse of dealing with the defective valve cover.

There customer service is Exceptional. I had an issue with…read moredelivery and never have I had customer service like this Business.

Jeremy is terrific, he has helped me with Subaru parts many times. Great prices and great…read moreselection! -

Needed a very specific headlamp, took them 3 minutes on the phone to figure it was in stock, by the…read moretime i arrived they had already taken it off the old vehicle and gave it to me clean, new looking and for a reasonable price and they were friendly, professional and quick!!

There's only one word to describe this shop and the people who work there:…read more AWESOME !! Josh was the first employee I dealt with. He was VERY friendly and helpful, and it seemed that he was still in training. But no worries, because Eddie came to assist him and completed my MANY questions about the covers I was interested in. I finally settled on a leather-looking seat covers with tan imitation ostrich panels (side bolsters). Eddie was very thorough about my special order, and he made absolutely sure that the covers would fit BY CALLING the supplier/maker, mainly because these covers were VERY pricey. He told me that they would arrive in a couple of weeks. The covers came about 10 days or so later. Josh set up the appointment and I was on time with my limited production 2025 Toyota GR86 Hakone Edition, 1 of 860 produced in the United States. My car had tan stitching all over her black interior, and I wanted to make sure it would match. Owner Daryl and Eddie quickly and methodically installed the covers while I browsed next door at Sportsman's Warehouse. After about 45 minutes, I decided to go back to Motor Sheep and wait it out. Another 10 minutes go by, and Eddie returns from the back and informs me that my car was done. I go out and take a look at their work. My jaw dropped to the asphalt because (1) I COULD NOT believe how GREAT the covers looked, and (2) the tan panels PERFECTLY matched the tan stitching of the interior. Really, it was as though the car came stock from the factory looking like that !! I know these guys probably struggled to get them on, because the covers were on TIGHTLY, with no visible sags, looseness or flaws. From the time I initially walked in their shop doors, to me driving away sitting on my new covers, I was treated with respect, patience and professionalism. So if you want to protect your investment, and are looking to install some great-looking seat covers, I highly, HIGHLY, suggest you give Motor Sheep a try. (Note: When we bought our minivan 7 years ago, we got seat covers from them as well. They were located near the Meadowood Mall back then, and were treated with the same professionalism. It's refreshingly nice to see that they STILL uphold that standard). THANK YOU MOTOR SHEEP !!!!

My one regret with my last vehicle was not getting seat covers…read more.. So when we bought my new car the first thing we did was head to Motor Sheep and talk to them about seat covers. The employee was very knowledgeable and answered all my questions, we ordered the covers, they took about 4 weeks to make (which was how long they estimated). Installation took about 2 hours and they did a fantastic job. The employee went above and beyond helping me with the kids car seats, taking them out and putting them back in nice and snug after the seat covers were installed. They even cleaned my seats before installing the seat covers like I'd asked them. Thank you!! Very happy with the fit. They are nice and tight! Worth every Penny and would recommend to anyone wanting seat covers. Thanks Motor Sheep

This follow-up review for AutoZone Auto Parts on North McCarran is to praise the staff as the…read morefriendliest and most helpful group of employees in Reno. We were shopping for a very difficult to find part & they went over top to locate it for us. This came to be after 2 other Reno/Sparks retail auto parts chains told us the part was unavailable. Thanks again AutoZone !!

I was compelled to shop at an auto parts store with over a 4 star rating on both Google and Yelp…read more Usually people are not excited about or have great experiences when it comes to car repair. Sooooo I headed into AutoZone to see if they lived up to the ratings hype. I see where they score points. Service is prompt and knowledgeable. They double checked to make sure the application was correct so I left with what I asked for. For extra style points they even suggested the sealant and fluids that I would need to complete the repair. The store was clean (for a parts store) and easy to shop.

Wow has it been a while since I purchased wiper blades…read more The last time I did I swear they were $20 a pair. Now they are sold separately because driver and passenger blades are each different sizes. AND can range from $17 to $75 each. O'Reilly's had a convenient book in the wiper section for me to look up the size. Although it did take a few minutes to figure out the D and P after the serial numbers. Upon checking out the staff offered to help me install them. I appreciated the offer but said I needed to learn. Ya, 10 minutes later I went back in and took the help. The old ones were original and had been crusted on for 5 plus years and I Just couldn't get a grip tight enough to remove them. But sliding on the new ones was a breeze. Thanks to the staff for the assistance without any judging. See in another five years for another set.

highly recommend Cody. he put in 2 batteries in both my cars and replaced 2 different head lights!…read moretook less than 15 min each. super friendly and knowledgeable. Highly recommend!

Great guys, super fast and very helpful! They offered some tips on installation and got my parts…read morequickly and were very friends. Zach was extremely helpful.

ORW is fine, but they really need to work on their stock levels. It's nice to be able to order some…read morestuff local for pickup but you are waiting a week or so for 90% of what they offer, and the problem with that is that I can overnight things from Amazon for the same price or maybe less.. But man the last time we went in, the guy at the counter was so pissy and grouchy that I don't think I can even bring myself to going back, I'll hit up Summit or Amazon..

I purchased a front differential the week before with pretty much no hassle other than wait time,…read moretotally understandable. But trying to get CV Axles via email or phone just didn't work out. Communication needs work. Do better.

This company is amazing when I needed parts and needed help they were up for the challenge.read more

I want thank Jose Sean and Savannah for their help during my last visit. I that they hold the…read morebrake for me. They did exactly that and everything was correct. I appreciate their military discount. Thank you guys for all your help.

Let me preface this with i am and older woman under-gojng medical treatments and probably…read morehyper-sensitive. That being said here is my most unhappy and disappointing experience. We purchased a battery less than six months ago from Napa in Lake County CA. My reno dealership did a diagnostic and told me it was bad. So having my invoice, battery in the car (with a 3 year warranty) I go to this store looking for help. I wanted them to test the battery and if necessary to replace it. I was told I would need to remove the battery and bring it into the store, let them test it and then I would need to take it out of the store and replace it into my car. Other auto part stores I've worked with will test the battery while still in the car. My HUGE disappointment is that the staff didn't seem to care enough to find a solution to help me out. I am saddened that their lack of care or compassion for a fellow human and the "policy" of the store takes precedent. I was looking forward to developing a professional relationship but NOT WITH THIS STORE OR THE ONE ON BENNIE. What has become of customer service? Christy Aguirre

I have been a customer of Custom Truck Accessories several times, each time is was a very rewarding…read moreexperience! The team there installed a roof rack on top of my Leer Cap, they did excellent job. Separately I came in cause my Leer Cap door was not locking or unlocking w my key fob, the team quickly diagnosed and fixed it at no cost! Love this place!

Had a chip installed not long ago, and gave a raving review…read more Fast forward to a week and change ago, and dropped in as I was having trouble with it. I was readily helped, and the guy couldn't figure out what it was. He called the company, and they were at lunch. I was told I'd get a call back after it was figured out. I called later that day, and was told I may get a call by the end of the day. That guy also took my number. I never heard a thing and as previously mentioned, was a week and change ago at this point. There were 3-4 other people at the front, in addition to the guy who helped me. So. No delegation of ascertaining the information for a phone call? Busy I understand, but not following up on a simple call I don't. Upside, I'll never step foot in there again. Customer was great until it wasn't.