They have no urgency to work on trucks that drivers are physically waiting for, I was very observant the days they had me stranded, priority' are there lease trucks, and local companies, they don't bother service department, truck came in on a tow truck and they worked on it right away and out the door, i witnessed someone who called their company who called corporate and then they got in before me! Very frustrating, stay away from peterbuit! Reno. read more